Botham Hall Care Home

My uncle (I am his next of kin) is 96 and has been resident at Botham Hall Care Home since June 2018, as he is physically and mentally unable to live on his own. Throughout this period he has received very professional and compassionate care and his health and wellbeing have been maintained to the highest possible level. On my visits to him, I've always found him to be comfortable, clean and well-cared for. The staff of the care home always keep me up-to-date with his general state and immediately ring me if there is any hiccup in his condition. The staff all "go the extra mile" - buying him more clothes, little treats of chocolate and so on as he needs them. I chose Botham Hall because my mother spent the last 9 months of her life there, and I had nothing but the highest praise for the care she had received. Nothing has changed in their standards.

Her room is kept clean and tidy and she enjoys her meals. So overall we are quite happy with how she's looked after.

We had a good visit. Thank you.

Very good home, clean, welcoming. Mum is so well looked after.

My husband, who has Alzheimer's, was admitted to a care home and after 24 hours the manageress decided she wanted him out.

My social worker approached Botham Hall, the manageress saw my husband and agreed to take him. From day one he was treated with the utmost respect and he settled down very well. I asked him if he was happy there and, in spite of his condition, he managed to say yes and that he was lucky. That made me happy!

As I live in Durham, I do try and visit Mum as often as I can, but can only say when I arrive and unexpected I get a very warm welcome from all of the staff no matter how busy they all are. The home is immaculately clean and very fresh with a lovely atmosphere. My mum has been there now over 9 years and is very happy and contented. I couldn't wish for a more loving home for my mum who is now 92 years old. Thank you to all the staff for looking after her and all her needs so well.

A very welcoming care home. They provide excellent care for my husband, who has been in the home for the last four years.

Botham Hall Care Home care home meets all my mother's requirements. The home is clean, comfortable and homely for the residents. Nothing is too much trouble for the staff and manager, even to the point of personal attention. The staff treat all residents with compassion and respect whatever the resident's situation maybe. I have peace of mind my mum is being well cared for at all times.

My father moved into Botham Hall in March 2014. He wasn't very happy to go there initially as he felt he could still cope at home, which was not the case as he had become a danger to himself. The staff were so friendly and welcoming that he settled in very quickly. He had always been a very private man and the staff respected this whilst encouraging him to get involved in activities and trips as much as he was able or wanted to.

In all the time my dad was there, I never heard any staff manager raise their voice to anyone, no matter how provoked. They were always smiling, patient and caring, right until the very end. They cared for and loved my dad and for that, I shall be forever grateful.

If I need a care home it's this one!

Our mother was resident at Botham Hall Care Home from July 2016 until February 2017 when she sadly died. Mum had suffered from Alzheimers Disease and had been living with my family (daughter) in the months before she moved into care. Botham Hall staff were fantastic from day 1, the way that they welcomed and warmly cared for mum and supported us, especially in the first few weeks as she settled in. However, they were even more impressive with the quality of care offered at the end of her life recently. They ensured mum was always expertly cared for with love, patience and great attention and all the staff made myself and the rest of the family feel greatly supported and cared for through this difficult and we cannot thank them enough.

Botham Hall Care Home is a friendly caring home. The residents are well cared for an the staff and management are very approachable if you have any problems or concerns. I would recommend it to my family and friends.

My mum is a resident in this care home, she has been there since 1 Feb 2016. Since she arrived there she has been so relaxed and chilled out because she hasn't any worries and she is so happy. She likes living there, says she is well looked after, so that makes me and my family happy that she is getting the care she needs.

I would recommend the staff are friendly and go out of their way. The rooms are kept clean while my mum was there, I rate it very highly. All residents are treated with respect. Plenty of choice in food. I know I made the right decision for my mum. She was safe and the rooms are a good size and they can bring their bits and pieces and own televisions.