Priestley Care Home

Market Street, Birstall, Batley WF17 9EN
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9.6 57 Reviews
  • Priestley Care Home, Batley
Priestley Care Home in Birstall offers high-quality residential care as well as respite care.

There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items so it feels like home to them. There is a beauty salon where residents can go and be pampered and a whole range of activities from arts and crafts to gardening and exercise classes.

Staff are caring and compassionate and are committed to giving person-centred care where the residents' wellbeing is their priority.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1220
  • Self-Funded Residential Dementia Care: from £1275
  • RESPITE Self-Funded Residential Care: from £1220
  • RESPITE Self-Funded Residential Dementia Care: from £1275

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Priestley Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelley Ellam (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome anytime.

Parking

  • Free on-site parking.

Priestley Care Home Reviews (57)

9.6

Priestley Care Home has a Review Score of 9.6 (9.643) out of 10, based on 20 reviews in the last 2 years.
Over all time Priestley Care Home has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priestley Care Home
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Total of 57, showing 41-57
Review from S C (Daughter of Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's nice to know mum is in a good home. The staff are lovely and caring. They do plenty of activities and What's App calls.
Reply from Shelley Ellam, Home Manager at Priestley Care Home

Thank you for your kind review, its good to know that you are happy with the home and the service that we provide for your loved one and your family.

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Review from Paul G (Son of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident at the home for four years. I picked the Priestly Care Home because as a retired GP, I considered it to be the best in the area. This has been borne out by our experience of the exemplary care Mum received whilst a resident. Nothing was too much for the staff, who are all kind, considerate
and very competent in their respective roles. They are also very kind and thoughtful when caring for Mum's family. Thank you for all your care and love.
Reply from Shelley Ellam, Home Manager at Priestley Care Home

Thank you so much for your review; I am so pleased that you feel your mums stay and your experience as a family was positive, that she was well cared for, and that our staff were professional, kind and considerate. It s very important to us that all residents and their families feel that they receive the best care possible. Thanks again. Kind regards.

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Review from Joyce I (Resident) published on 22 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being in this care home for over 5 years, I have nothing but praise for the carers and all the staff who work there. During this last pandemic they have worked tirelessly and cheerfully under difficult circumstances, with under-staffing and long hours, always with a cheerful smile and a helping
hand. May god bless them all.
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Review from Liz F (Daughter of Resident) published on 28 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Dad has been a resident at Priestleys for a few years now and has various health needs. he has recently been diagnosed with stage 4 cancer and the support and care given to our Dad and our family has been amazing. The staff really care about Dad. They treat him with love, dignity, and respect. We
are and will eternally be grateful to them. Thank you.
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Review from J W (Friend of Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting Priestley Care Home I have always been met by friendly staff. I live and work locally and see staff out and about with service users visiting local shops and attractions. Staff have a good knowledge of local services, which will benefit families and service users. I have seen first hand
how clean, warm and welcoming the home is and a home from home feeling is what I experience. On visiting a friend who was there for a short stay the level of care was outstanding. She was encouraged to interact with other service users and she was delighted with the varied menu and standard of food. Overall I would recommend Priestley Care Home as an excellent care facility 100%.
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Review from P Q (Son of Resident) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priestley has always been a friendly, professional and caring facility. The staff are dedicated, good-humoured and care greatly about their residents and families. I think the team deserves recognition and a bonus for their consistent quality of care for my father.
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Review from M S (Son of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, friendly and caring staff. Always on hand to offer help and advise.
Engage well with residents.
Are always aware of recent incidents.
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Review from D S (Son of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is receiving a good service and is happy.
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Review from Mary R (Respite Resident) published on 23 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoyed my week stay at Priestly Care Home and can only praise the staff there who went above and beyond the call of duty not only for myself but all residents and families alike.
Beautiful home and very clean and welcoming.
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Review from Joan B (Daughter of Resident) published on 17 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home welcomed my mum with open arms for a respite stay of 2 weeks. She was treated with friendliness and respect from all the staff and enjoyed her stay, particularly the shower facility which she used twice. The home was accommodating of her desire to bring in her own chair and mattress and
her need for daily bananas and particular bread. My big regret is that this home will possibly not be offering respite beds in the future, a necessary lifeline for us family coping with elderly parents in their own home.


Improvements would be - more reclining chairs in the public lounges as my mum wasn't comfortable sitting on the chairs that were provided and more stimulating activities for residents who still have mental capacity.

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Review from J B (Daughter of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was very friendly, caring and kind. Very welcoming when first arrived, lots of activities, music and talking. I am sure my mum put on weight with all the food and lovely puddings they were given to eat.
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Review from Margaret J (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness given to my mother was an extremely high standard. All the staff have shown that they are well trained and have a high regard for all relatives and residents. I can't praise them enough.
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Review from J L (Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I got a wonderful welcome. I felt cold, afraid and alone. They gave me a cup of tea, some dinner and put a jumper on me. I'll never forget that welcome. I had a lovely room. It was like a hotel. I could keep myself to myself or join if I wanted. I got on with all the patients and the staff. Staff were
helpful, good-natured and created a happy atmosphere. The food was good. It tasted homemade. There was a good choice and the portion size suited me.
The hairdressing was top class. They knew what they were doing and I was pleased with the result. Problems were that my TV didn't work properly, it took four days to get cream for my sore skin. My emergency card broke and wasn't put back. Bells kept me awake at night and light flooding into my room when staff opened the door.
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Review from Joss C (Daughter of Resident) published on 7 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the home for several months now and has received great care and kindness from all of the staff. They are all prepared to go the extra mile to make sure that my mum is happy and settled. Everyone is always bright and cheerful and nothing is too much trouble. It is reassuring to
know that she is in such good and caring hands.
Reply from Shelley Ellam, Care home manager at Priestley Care Home

Thank you very much for your review.
I am so pleased that your mother is enjoying her stay at Priestley so far and that you are happy with the care she is receiving.
It is lovely to hear such positive feedback regarding our staff and the work we do.
Thank you again.
Kind regards.

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Review from J B B (Niece of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to Priestley in November 2015. I visited other homes and decided on Priestley after my first visit where I got a good feeling about the care. The staff are a good working team and gel well together. The manager and two deputies are very hands on and are always well informed. They are always
willing to answer any questions/concerns. My aunt settled quickly and has a much better quality of life under their care. Well done to everyone at Priestley.
Reply from Shelly Ellam, Care Home manager at Priestley Care Home

Thank you very much for your review.
It is lovely to hear that we work so well as a team.
I am so pleased that your Aunt felt at home and settled in so quickly.
It is important to us that all our residents and their families feel welcome and receive the best care possible.
Thank you again.

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Review from Sandra B (Daughter of Resident) published on 15 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to Priestley Care Home in January 2015 after a time spent in hospital. She had previously been very healthy and living independently. This sudden decline necessitated the need to have 24 hour care.


Despite illness, and challenging behaviour on occasion, the staff were kind, caring and

went over and above what they needed to do. They really cared about her as well as caring for her.


This was particularly evident when, after a serious accident and hospital stay, her needs increased. The compassion she was shown by the staff during this time was immense. I won't name any particular member of staff, they were all brilliant, even throughout the night.


I was apprehensive when she was first admitted. I had no need to be. One of the things they said, on many occasions, was "we're not here JUST for your mum, we're here for you as well". Sadly my mum died just before her 91st birthday in June 2016.


Excellent staff, very good care, as good as it can be.

Reply from Shelley Ellam, Home Manager at Priestley Care Home

Thank you for taking the time to leave this review, it is lovely to hear that your family felt supported by the team and that you regard the home so positively. Our thoughts are with you all, sincerest condolences from all at Priestley.

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Review from June C (Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Looked after in a friendly manner, nothing was too much bother for them.
Reply from Shelly Ellam, Home Manager at Priestley Care Home

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive. It is lovely to hear feedback that you felt supported at Priestley and that you enjoyed spending time at the home. Thanks so much for your kind words.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Priestley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.643 for Priestley Care Home is calculated as follows: ( (175 Excellents x 5) + (48 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 238 Ratings = 4.643
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priestley Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Shelley

Shelley Ellam

Job Title: Home Manager Joined: 2007

Hi, My name is Shelley and I am the registered manager of Priestley Care Home and have worked in care for over 30 years. I originally started out working in the community environment for Age Concern, a job that gave me the direction to follow a career in care homes. I started working at Priestley Care Home in 2007, employed initially as a senior carer. I enjoyed working with the residents and would often give up my free time to join in and organise activities and events that the residents would enjoy. I was promoted to Deputy Manager of the home in 2011 at which time I learned more about the running of the home allowing me to continue working on my NVQs, I’m now qualified for NVQ Level 5. When the opportunity arose I progressed to home manager in 2014.


I maintain the ethos that the residents are at the very centre of life at Priestley Care Home and I ensure that their home and environment are welcoming and comforting. One of my proudest achievements as a manager is our current Good rating from CQC.


I have lived in the Birstall area for the last thirty-six years and was raised in Batley Carr. I have 5 grown-up children and many grandchildren. I know the local area very well and I have spent my entire career at Priestley promoting and maintaining strong relationships with the homes community. I enjoy holidays, walking, crafting spending time with my family. My hobbies are often transferred into Priestley I will often make things for the residents to enjoy and I also donate these items to help raise money for the home's residents' fund.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priestley Care Home to verify any information. View our terms and conditions. Priestley Care Home has an Enhanced Service - more info.