Priestley Care Home

My mother has been at the home for several months now and has received great care and kindness from all of the staff. They are all prepared to go the extra mile to make sure that my mum is happy and settled. Everyone is always bright and cheerful and nothing is too much trouble. It is reassuring to know that she is in such good and caring hands.

My aunt came to Priestley in November 2015. I visited other homes and decided on Priestley after my first visit where I got a good feeling about the care. The staff are a good working team and gel well together. The manager and two deputies are very hands on and are always well informed. They are always willing to answer any questions/concerns. My aunt settled quickly and has a much better quality of life under their care. Well done to everyone at Priestley.

My mum went to Priestley Care Home in January 2015 after a time spent in hospital. She had previously been very healthy and living independently. This sudden decline necessitated the need to have 24 hour care.

Despite illness, and challenging behaviour on occasion, the staff were kind, caring and went over and above what they needed to do. They really cared about her as well as caring for her.

This was particularly evident when, after a serious accident and hospital stay, her needs increased. The compassion she was shown by the staff during this time was immense. I won't name any particular member of staff, they were all brilliant, even throughout the night.

I was apprehensive when she was first admitted. I had no need to be. One of the things they said, on many occasions, was "we're not here JUST for your mum, we're here for you as well". Sadly my mum died just before her 91st birthday in June 2016.

Excellent staff, very good care, as good as it can be.

Looked after in a friendly manner, nothing was too much bother for them.