






Highfield Care Centre is a modern purpose-built care home with a large patio and garden area.
Situated in the village of Allerton Bywater, Highfield Care Centre is offering care and support for older people.
The ever-popular Highfield Care Centre is able to provide residential care for 88 residents, including those who feel the impact of dementia on their daily lives, requiring specialist care.
All rooms are en suite and are furnished to...
Care Provided by Highfield Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Highfield Care Centre for full pricing details and T&Cs.
Contact Highfield Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Marie Binder(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (88)
Visiting
- Family & friends welcome anytime.
Parking
- Free on-site Parking
Highfield Care Centre Reviews (61)
Highfield Care Centre has a Review Score of 9.4 (9.421) out of 10, based on 22 reviews in the last 2 years.
Over all time Highfield Care Centre has 61 reviews.
The overall standard appearance of the home is a massive improvement. The staff appear to be more engaging with the residents, with more staff on hand. Keep up the good work.
Many thanks for taking the time to review our home. We are delighted that you have acknowledged the changes that have been made within Highfield. Your kind words are greatly appreciated and I will of course share them with the Home team.
Very impressed with the amount of improvements over the past 2 months and their plans for the coming months, seem to be well thought out and achievable. The push to recruit permanent staff for the continuity of the residents is commendable. It is clear that the new culture being built within the home is promoting a happier environment for all. Thank you for looking after my mum for me.
Many thanks for taking the time to review our home. it is our pleasure to care for your Mum and we are delighted that you have chosen to recognise the positive changes at Highfield Care Centre. Your kind words are greatly appreciated and I will of course pass them on to the Highfield Care Centre team.
My father was a resident from August 2023 until his passing in March 2024. During all this time our family had no complaints whatsoever, he was clean, well-fed, and entertained. Staff were lovely and caring. We visited on different days/times and had no issues at all, manager and deputy manager always had time to talk to us, hardly any agency workers. His room was spotless, and daily activities. In the end, the staff were so compassionate and genuinely upset when he passed, highly recommended, cannot fault the care my dad received.
Many thanks for taking the time to review our home. It was our pleasure to care for your father and he is sadly missed by all at Highfield. Your kind words are greatly appreciated and I will of course pass them on to the team.
My stepfather was really cared for while he was in Highfield Care Centre Leeds until he passed away, what really disappointed and upset me was that no staff showed up at his funeral when I notified them of the church and time, I even made the phone call to the home when I got to the church and was given an unacceptable excuse, my stepfather only had me as his only family and only I and my husband were at his service until 2 of the funeral people came into the church to attend the service which we appreciated, just for future all care homes should have someone at residents funerals.
Many thanks for taking the time to review our home. Please accept our condolences on the passing of your stepfather, he is sadly missed at Highfield. I am sorry for how you feel in respect of his funeral. It was never our intention to show any disrespect to your stepfather or his family. I...
Mum is happy at Highfield Care Centre, has been here almost six years. I feel she is well looked after and the staff are always pleasant, helpful and caring but once again, I feel the increase in fees to almost £4,000 per month is not justified. Activities is much improved, which Mum enjoys and it is nice to see her doing things more like when she first came here. Food always seems nice. But the clothes problem starting off again, new tops and jumpers disappeared since beginning of the year which is not good.
Many thanks for taking the time to review our home. It is a pleasure to care for your mum and are delighted that she is enjoying life within the home. Please do not hesitate to contact the Highfield management and we will be happy to discuss the points raised. Your kind words are much appreciated and I will, of course, pass them on to the team.
Staff are excellent, kind and caring. Facilities are very good. Nice atmosphere.
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will, of course, pass them on to the Highfield family.
We are grateful that he has good care and very safe.
We appreciate care he gets with his condition.
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. If you could contact the manager at Highfield Care Centre directly, we will immediately look into the points you raised. Your kind words are greatly appreciated.
He always looks clean and tidy and seems quite content. Staff are all friendly and interact with him, this is very important as he is a very sociable man, when asked he says they are nice and look after him. Meals always look nice and he is offered drinks regularly which is important as he has a catheter. The usual little niggles i.e. missing socks and hankies but otherwise very good.
Many thanks for taking the time to review our home. It is our pleasure to care for your uncle. Your kind words are greatly appreciated and I will of course pass them on to the Highfield family.
My auntie hasb een in residence since April 2023 and I am so happy with how she has settled into her new home. All the staff is so friendly and you can see the care that the residents receive by the happiness on their faces. The home has such a homely feel to it and the staff create this pleasant atmosphere. I would s strongly recommend Highfield to anyone looking for care.
Dear Stephen, Many thanks for taking the time to review our home. It is our pleasure to care for your aunt. Your kind words are greatly appreciated and I will of course pass them on to the Highfield family.
Every time I visit my mum, the staff are very helpful and give me updates, but I get so confused when my mum says she hates it there. She might hate it anywhere, but there is a problem with some other residents, one of whom has a big problem with her. I have raised the problem, but it still continues. I am looking for alternatives, at least a bit closer to me.
My grandma is happy and smiling again and that is down to the care and understanding given to her by the carers.
As a family, we have no more worries and know that my grandma is safe.
We are updated by the home regularly about my grandma and any changes.
The management team are very supportive towards us as a family and understanding.
It was a hard decision to place my grandma in a care facility but it was the best decision we have made and especially choosing Highfield Care Centre.
Many thanks for taking the time to review our home. It is our pleasure to care for your grandma and we are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the Highfield family.
The current management team has turned Highfield around. The team of carers are excellent. Everybody treated my mother with respect and dignity. The building is clean, tidy and well-run. My advice is to look through the decor etc, when choosing a home and concentrate on the way the residents are cared for. I suspect that you would have to go a long way to find a home that treats people better.
Dear Brian, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the Highfield family.
Although Mum has only been at Highfield Care Centre for ten days the change in her is amazing. She is smiling and laughing again that have got to be with the excellent care she has received. Thank you everyone.
Many thanks for taking the time to review our home. It is our pleasure to care for your Mum and we are delighted that she has settled in so well. Your kind words are greatly appreciated and I will, of course, pass them on to all the Highfield family.
My grandmother required an urgent placement and Highfield House were a huge support and offered her a bed. The staff are so helpful and caring and the home is a home from home. The managers were so helpful and supportive throughout. My grandmother is very happy and we have noticed a positive change in her health and wellbeing. Thank you so much, a fantastic team.
Dear Tiffany, many thanks for taking the time to review our home. It is our pleasure to care for your grandmother. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Highfield family.
Staff always make us feel very welcome when visiting.
Dear Janette, Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to all the colleagues at Highfiled Care Centre.
The staff work very hard to cater for all the needs of the residents. The staff are always pleasant, patient and caring with the residents and welcoming to visitors. The rooms are comfortable and always warm.
Many thanks for taking the time to review our home. We are very proud of the team at Highfield Care and are delighted that your interaction with them has been such a positive one. Your kind words are greatly appreciated and I will of course pass them on to the colleagues.
Highfields Care is a lovely care home. All staff are very personable and supportive. Mum is very happy and safe living in the dementia wing. Mum is treated with dignity and receives good care.
Many thanks for taking the time to review our home, it is our pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to Jo and the team at Highfield.
The staff are all very good and hard working to make all residents and family feel looked after, a very good care home.
Dear Beryl. Many thanks for taking the time to review our home. It is our pleasure to care for your husband and I will ensure that your kind comments are passed on to the manager and the team at Highfield Lodge.
Since the day my mum went into your care. I have nothing but praise, gratitude and thankfulness and look after my mum. Also for the thought and understanding, you have shown myself and family when visiting or speaking with you on the phone. I could not wish for my mum to be in a better home, you show total care and love for her and I thank you from the bottom of my heart.
Dear Louise, many thanks for taking the time to review our home. It is our pleasure to care for your Mum and are delighted at your response to the quality of care delivered. Your kind words are appreciated and I will of course pass them on to Joanne and the colleagues at Highfield.
My father was in Highfield for four months. He went in initially for respite with a view of permanent residency there. Unfortunately, things didn't go well. My father has dementia and the staff were unable to meet his needs. My dad tried to get out as he was unhappy, the staff didn't know how to manage these situations and he was put on a sedative. There were two safeguarding incidents where my dad got injured. The second one he was pushed over by another resident and he ended up with a broken arm. I was told about the incident at the time. A few days later I was told he had fallen and not been pushed. After further investigation, I was told he had been pushed. When I visited on more than one occasion he had his pyjama shirt on under his shirt and no socks on, sometimes he had other people's clothes on. He is now in a home where his needs are met, he is happy and he has been taken off the sedative. I feel happy that my father is now being given the care he needs.
At Burlington, we strive to provide the highest quality care to all residents and the health and wellbeing of everyone we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Highfield Care Centre.
There are no upcoming events for Highfield Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Highfield Care Centre.
Accreditations
There are no accreditations posted yet for Highfield Care Centre.
Meet the Team (3)

My name is Marie Binder and I am the Home Manager of Highfield Care Centre Allerton Bywater
I have been a Home Manager since 2021 and caring is in my genes as I grew up around the care industry as my Mum was also a Care Home Manager.
I am really looking forward to the challenge in front of me working with this dedicated staff team and getting to know the fabulous residents.
I am married with two boys who keep me very busy with their sports. MMA, Football & Rugby.
Any spare time I have is generally spent exercising which is my way of relaxation.
I am super enthusiastic motivated and have drive and passion in everything I do.
At Highfield Care Centre I intend to lead from the front supporting each resident as individuals, respecting their wishes and values and caring for them with dignity.

Hi, my name is Tiffany Taylor, and I am the deputy manager at Highfield Care Centre. I have had 28 years of experience working within the elderly care sector.
I originally started at Highfield Care Centre as a senior carer, and over the past 8 years, I have worked in various roles, rising up to deputy manager.
My biggest achievement is completing my diploma level 5 in 2025. I love to promote a positive, happy environment for the residents and to see the residents smile. People would describe me as a bubbly, friendly person.
In my spare time, I spend time with my husband and my diva French Bulldog Piggy, who loves attention all the time and mum snuggles. I also love shopping.

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