Neville House Care Home

My mum moved to Neville House in May & I am so relieved that we found this care home for her. Because it accommodates only a small number of residents it has a warm family feel which has enabled my mum to get to know the other residents & staff. The whole staff team are kind, friendly, patient & approachable & I observe them working to a high standard of care, supporting the people who live at Neville House with warmth, respect & dignity. They have taken the time to get to know mum as an individual & I know she is in safe hands which has given me real peace of mind. Neville House has a lovely atmosphere & it is such a relief to know my mum is with people who genuinely care for her.

My Mother lived at Neville House for a few years before she died. I cannot praise them enough, the care is everything you could want for a loved one. All the staff go above and beyond and I am eternally grateful that my Mum could spend her last few years living with them.

It was clear early on that this care home has a warm and welcoming atmosphere. It's reassuring to see her happy and comfortable, surrounded by people who genuinely care.

My mother has been in care for some years. But every time we visited since she moved to this care home, we have noticed a lovely change in her; more settled and smile on her face. Thank you to all the staff.

One of the standout things about Neville House is its cosy and homely atmosphere, unlike larger homes which feel a bit clinical. The staff are nothing short of amazing too. They showed exceptional kindness and patience towards my grandmother. Moving to a care home was initially challenging for her, given her strong sense of independence. However, the staff were incredibly welcoming making her feel as if she were still in her own home. Thank you!

My sister has been in this care home for over a year and has been treated with excellent care and food. Staff are wonderful in all they do, nothing is too much trouble for them. She seems very comfortable and happy, very pleased with the home.

My dad was very happy here, all staff were excellent and treated him with complete dignity. Staff are kind, approachable, caring and ensure we are always kept informed. Can't fault this home at all and would highly recommend it.

My mum left her own home after many years, leaving her feeling really vulnerable and scared. The whole team did everything for my mum, especially the love, reassurance and time they gave. It gave me peace of mind knowing she was well cared for and seeing my mum look so well and happy. Staff were always keen to work with us to try and ensure that mum had food and drink that she liked. Everyone worked hard to ensure that mum was well looked after and cared for. Both my sister and I are forever grateful to all of the staff at Neville House Residential Home. Thank you so much

I found all the staff extremely caring, professional and friendly. They truly care for residents and families. Nothing is too much trouble and I know my mum was very happy and safe while staying at Neville House Residential Home. It was the perfect place for her, I was reassured knowing that all the years she stayed she was happy and well cared for.