Primrose Court

Orchard Way, Guiseley, Leeds LS20 9EP
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9.9 73 Reviews
  • Primrose Court, Leeds
Anchor’s Primrose Court, located in Guiseley, is a care home providing quality care and lovely facilities in a relaxing environment and continues to welcome new residents for respite care and short stays, as well as long term and permanent care.

The care home provides care for older people in a quiet location and has a garden space for customers and their families to enjoy.

They enjoy links within the community with regular visits from local schools and other organisations. Primrose Court is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.
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Care Provided by Primrose Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1236
  • Self-Funded Residential Dementia Care: from £1236
  • RESPITE Self-Funded Residential Care: from £1236
  • RESPITE Self-Funded Residential Dementia Care: from £1236

Our colleagues at Primrose Court will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Primrose Court to find out the exact price for your requirements.

Contact Primrose Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Primrose Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Joanne Lawrence (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Primrose Court.

Parking

  • Onsite parking is available, including disabled spaces.

Primrose Court Reviews (73)

9.9

Primrose Court has a Review Score of 9.9 (9.909) out of 10, based on 19 reviews in the last 2 years.
Over all time Primrose Court has 73 reviews.

Overall Experience
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Reviewer Connection to Primrose Court
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Total of 73, showing 1-20
Review from N G (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and commitment shown by staff at Primrose Court was really wonderful. They looked after Dad with kindness and compassion and were always ready to have a smile and a joke with him, which he enjoyed. We were always made welcome when visiting and staff always made time to discuss Dad's care with
us. We are very grateful to Primrose Court for making Dad's final days as comfortable and dignified as possible.
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Review from Susan D (Niece of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise all the staff at Primrose Court. From the excellent management to each member of staff, no matter their role.
The care and support that all members of staff gave to my aunt during the four plus years she called Primrose Court her home was second to none. That, with the dignity she was
shown throughout the progression of her dementia was reassuring and a pleasure to witness. My aunt felt loved and cared for.
My aunt taking part in varied activities that took place on a daily basis. From painting, flower arranging, musical afternoons, to visit from dogs, alpacas and ponies.
My aunts health and medical needs were rapidly addressed as soon as they were identified. All safe guarding measures were in place and reviewed regularly.
Primrose Court ensured that during the last couple of days of my aunts life she was pain free and felt 'cocooned' in care with her favourite music playing. It was a very peaceful, tranquil death that anyone could have wished for. The staff were also there to support me as her niece.
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Review from Gillian H (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional care, kindness, compassionate and a 'home from home' feel provided at Primrose Courts, Leeds, to my dad. The care home provides high-quality, person-centred care, which tailored my Dad's care needs very well. The manager Joanne is excellent and provided strong leadership, ensuring the staff
are friendly, polite and care so deeply for my dad. The home is clean, tidy and comfortable, and my dad always looks well cared for and happy. He enjoys the activities and wonderful food. I feel assured and can't think of a better place for him to be. Thank you to everyone again and their outstanding care.
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Review from B W (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a pleasure to come to Primrose Court and see how wonderful the staff looked after the residents. Nothing was too much trouble for the staff, not just looking after residents, but their relations too. Colin was very happy at Primrose, and settled so quickly into the routine. All the staff are
so willing to oblige with anything you are not sure about and put your mind at rest. Cannot thank them enough.
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Review from Catherine H (Granddaughter of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot offer enough praise and gratitude to the staff team at Primrose Court. They have made my grandmother's stay so comfortable, and are so welcoming to the whole family when we come to visit. Day in and day out, the home is alive with activity. The staff treat the residents with dignity, respect
and are full of humour to brighten your day. Nothing is too much to ask and at times have been a shoulder to cry on. The staff are a credit to your company and I can't thank them enough for what they have done for our family.
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Review from Peter D (Son of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved in at the end of February. Since then she has settled in and is happy with her new surroundings. All the staff are first class. Nothing is too much for them. Standouts are three staff members although I could list all staff in reality, the manager has helped with all our questions admirably.
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Review from Kevin R (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with every aspect of the service. All staff are great.
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Review from Susan O (Daughter-in-law of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Primrose Court is a lovely, homely welcoming place. My mum in law was so content there. Over the last few weeks of her life too the staff were wonderful. They could not do enough for mum and the family. They really go above and beyond to make it the welcoming homely place it is. I will be singing praised
to people about Primrose Court.
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Review from P B (Son of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both me and my sister couldn't of picked a better home for mum who was truly happy and loved all the staff. You could tell when you walked in and sense a great atmosphere with in the home. Great thanks from my heart to all staff at Primrose Court you are fantastic.
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Review from Andrea B (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We don't have a bad word to say about Primrose Court. My mum (age 91) was there for 16 months and during that time she was given the best care and personal attention from absolutely each and every member of staff.
Knowing she was in such safe & kind hands really took the worry away from all the family.
The
love the staff showed my mum was touching and they made sure her personality flourished everyday she was there.
She cared for each and everyone of them and kept telling us that she could not fault any of the staff or the place. From me & my family I would like to thank everyone at Primrose Court for everything they have done. We could not recommend them enough. They will always have a special place in our hearts xx
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Review from D B (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very caring with mum. Could not do enough for her and her family and friends when visiting. They ensured her dignity when bed ridden and bathing and changing. They offered love and support to family and friends particularly during her final days.
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Review from K H (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother come for 3 weeks respite care over Christmas but we found the care, staff, facilities room, food and management are so good, we arranged for her to stay a little longer. After 2 months, the family have now decided that this care home is so good that mum will now make this her home. Thank you
all so much.
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Review from Carmel I (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Primrose Court highly enough. Each and every member of staff treats residents and their relatives with the greatest of care, dignity and respect. There is a genuine warmth and affection about the place which has meant that Primrose Court has been a real home from home for both my
dad and my auntie. Their best interests have always been at the forefront of the care they have received and I have been kept well informed about their health and wellbeing. Staff have always acted promptly to ensure that they have been comfortable, and received any necessary medical treatment promptly. The food is excellent and the range of activities on offer means that there is something for everyone to enjoy. I will forever be grateful to the staff at Primrose Court for making the last couple of years of my dad's life happy and content and for continuing to go above and beyond to support both my auntie and myself, as part of the current Primrose Court family.
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Review from Andrew H (Son of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Primrose Court for almost 3 years and she has received wonderful care from day one. However, she suffered a stroke and seizure on 26th January and died on 2nd February. In her respect care plan, it was agreed that the staff would support palliative care if needed. They were
true to their word, every member of staff without fail, not only cared for mum to the end but my sister and I also, what a wonderful team, nothing was too much for them and we all felt so carefully held through this painful time.
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Review from D Y (Son of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father started living at Primrose Court in late October 2024. From the first moment he crossed the threshold, he was welcomed by name and taken to see his room. Along the way to his room, numerous care staff welcomed him by name, which I felt really comfortable with, as it reaffirmed his feeling
of belonging. The carers have always shown great interest in my father's life and are constantly encouraging him to engage in conversation. He takes great pleasure in showing photos of his life, family and travel experiences he and my mother made together. Thank you to all the staff, they are wonderful and work hard together to create a happy and caring environment that my father calls home.
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Review from S C (Granddaughter of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to my grandmother being discharged from hospital to Primrose Court, I was worried about potential care at any residential/nursing facility. Primrose Court reduced all my concerns very quickly. The management, care, compassion, activities food and overall enrichment was first-class. As a healthcare
professional, it is the best facility I have encountered. Thank you.
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Review from Lisa S (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely, friendly residence. Very clean, and nothing is too much trouble. All staff members work very hard but also keep the atmosphere relaxed. Fantastic entertainment programme too.
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Review from Maureen J T (Respite Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As this was my first time in respite care I was very apprehensive but immediately my daughter and I entered Primrose Court, it was warm welcoming and felt right. From the start of my stay to the end. My time was cheerful and made me feel humble and thankful that I had the ability to help those respite
residents who required a little help and join them with activities. I highly recommend Primrose Court and hopefully will stay again if a room is available. Many thanks to them all.
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Review from Jacqueline T (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very happy with the staff, including carers, cooks, cleaners and office.
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Review from S B (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very caring towards residents and their relatives/loved ones.
They offer various daily activities for residents to take part in, which offer stimulation and enjoyment to their days.
The management arranges regular meetings with residents and their relatives to update everyone with
up-and-coming events, and they welcome any suggestions made.
Despite the outside space being tricky for residents to access, the management is doing everything in its power to improve this aspect of their care, and they're hoping to commence work in April 2024. This is wonderful to hear and very much appreciated by residents and their relatives.
Thank you for all your hard work.
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Primrose Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.934 for Primrose Court is calculated as follows: ( (213 Excellents x 5) + (15 Goods x 4) ) ÷ 228 Ratings = 4.934
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Primrose Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 05 Jan 2026

We currently have two vacancies for care. Please contact Primrose Court directly for further details.

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Awards / Recognitions (13)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Primrose Court

What types of Care is Primrose Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Primrose Court have?

There are 33 Single Rooms.

What are the Facilities & Services at Primrose Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Primrose Court to the centre of Leeds?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Primrose Court to verify any information. View our terms and conditions. Primrose Court has an Enhanced Service - more info.