Primrose Court

Orchard Way, Guiseley, Leeds LS20 9EP
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9.9 71 Reviews
  • Primrose Court, Leeds
Anchor’s Primrose Court, located in Guiseley, is a care home providing quality care and luxurious facilities in a relaxing environment and continues to welcome new residents.

The care home provides care for older people in a quiet location and has a garden space for customers and their families to enjoy. They enjoy links within the community with regular visits from local schools and other organisations. Primrose Court is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home offers residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Anchor provides quality dementia care and trains colleagues to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care to older people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1236
  • Self-Funded Residential Dementia Care: from £1236
  • RESPITE Self-Funded Residential Care: from £1236
  • RESPITE Self-Funded Residential Dementia Care: from £1236

Our colleagues at Primrose Court will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Primrose Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Lawrence (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Primrose Court directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Primrose Court.

Parking

  • Onsite parking is available, including disabled spaces.

Primrose Court Reviews (71)

9.9

Primrose Court has a Review Score of 9.9 (9.875) out of 10, based on 26 reviews in the last 2 years.
Over all time Primrose Court has 71 reviews.

Overall Experience
  • 61
  • 10
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Date Published
  • 71
  • 8
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  • 26
  • 45
Reviewer Connection to Primrose Court
  • 35
  • 21
  • 4
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  • 1
  • 1
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  • 1
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Total of 71, showing 61-71
Review from S B (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Primrose Court is an exceptional place and is comfortable, clean and very welcoming. The staff are caring and very professional in their approach and the standard of care given to residents and visitors is brilliant. Meals are varied and delicious and the residents and visitors are well looked after
with drinks and snacks. Activities are varied and interesting.
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Review from M E (Daughter of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care given to my mother in all the time she has been at Primrose Court.
The carers always treat her with patience and respect and remain cheerful and helpful.
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Review from JJCC (Niece of Resident) published on 4 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Aunt lived at Primrose Court for nearly 2 and a half years. She had to move to a nursing home recently as she has developed a form of dementia and her behaviour was very challenging. Despite this, the staff at Primrose Court were kind, remembering her as she was (and is underneath) rather than reacting
to her difficult behaviour. The Managers helped with identifying a new home and did not put me under undue pressure to move my Aunt quickly when it proved difficult to find somewhere for her to go. The whole team has been a part of my life for the last 30 months - and I miss their cheery goodwill!
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Review from M P (Friend of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visiting a friend I was impressed on entry at the homely and friendly staff smiling welcome at Primrose Court the dining area is very pleasant. We were offered coffee or tea we went up to the private bedroom so impressed I told my family if I ever need care the Primrose Court is where I would like
to be. I have since visited 4 times and each time has been so pleasant. The staff are very caring.
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Review from Jean F (Stepdaughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my stepmother received during her time at Primrose Court was truly amazing. We will be forever grateful to every member of staff who did their utmost to make this final stage in her life as good as it could be. She was always treated with dignity and care adapted to meet her needs as an individual
of great value.
We as a family have been supported and welcomed by every member of staff we have met.
Primrose Court is truly a home that really does care.
Thank you so very much.
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Review from David W (Son of Resident) published on 18 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the six months my mother has been a resident, the care love and consideration shown has been of the highest standard and cannot be faulted. This is an excellent care home with great staff.
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Review from Kathryn F (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent caring staff who go the extra mile. Well led. The setting is kept very clean. The rooms are lovely and homely.
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Review from Andrew B (Son of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent, caring professional safe nursing home which aims to integrate all its residents into the community. Well thought out activities and kitchen cooked food tailored to individual requirements. The quality of care is first class.
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Review from Pam M (Daughter of Resident) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is so welcoming. It is a light, spotlessly clean and attractive building. The staff are brilliant. They are so kind, caring, understanding and at the same time totally professional and efficient. There is a wide range of entertainment and total freedom to opt in or out. There is
also great support for relatives from the staff and a feeling of being entirely included in everything that happens there, and of course in decisions involving your relative.
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Review from Margaret K (Daughter of Resident) published on 9 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to be able to praise Primrose Court. My mother has been resident here for 16months. She is 94years old and has dementia. She was very unwilling to give up her home and we expected a lot of problems.
However, the room is excellent and the staff made her feel comfortable and at home very
quickly.
My sister and I have visited almost daily and have never felt any need to feel concerned about anything.
I have given very high ratings because I think they are deserved.
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Review from Paul and Gill E (Friend of Resident) published on 8 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I regularly visit a lady in Primrose Court, who used to be a neighbour. Every time we visit we are yet again impressed by the ultra-high standard of the home. Staff have always been polite, helpful, friendly and accommodating. The common areas and personal rooms are all bright, exceptionally
clean, modern and well-decorated. The fresh and airy atmosphere makes a refreshing change from when we visit other care homes. If we were able, we would reserve a room now for when we need more help in life - hopefully not for some years yet! The team here deserve a huge pat on the back. We extend our thanks for the love and care you provide our friend and everyone at Primrose Court.
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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Primrose Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Primrose Court is calculated as follows: ( (273 Excellents x 5) + (39 Goods x 4) ) ÷ 312 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Primrose Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (0)

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