Primrose Court

Mum did not want to move into a care home but due to the current situation with the virus, my brother and I felt it the safer choice. The care and support mum has received has been amazing. The staff have been very supportive and thoughtful. They have helped make the transition as comfortable as possible especially in these difficult times. Thank you.

I can recommend Primrose Court to anyone needing a care home. From the beginning of Mum's time these to now (2 years), the care given to my mother has been excellent. The home is very well kept and the bedrooms are excellent. The dining rooms looks like a hotel. She enjoys the food thanks to an excellent chef. COvid19 practice is very good.

I have found every aspect of Primrose Court to be very good, including the staff.

Thank you so much to all the wonderful and dedicated staff at Primrose Court who have looked after Mum for the past 5 years. You have shown her so much love and kindness, given her independence, fun and friendship and, particularly during the Coronavirus, have held her hand and loved her when we weren't able to be by her side. You are truly amazing and we will be forever grateful. Love to you all.

Primrose Court is an exceptional place and is comfortable, clean and very welcoming. The staff are caring and very professional in their approach and the standard of care given to residents and visitors is brilliant. Meals are varied and delicious and the residents and visitors are well looked after with drinks and snacks. Activities are varied and interesting.

The carers always treat her with patience and respect and remain cheerful and helpful.

My Aunt lived at Primrose Court for nearly 2 and a half years. She had to move to a nursing home recently as she has developed a form of dementia and her behaviour was very challenging. Despite this, the staff at Primrose Court were kind, remembering her as she was (and is underneath) rather than reacting to her difficult behaviour. The Managers helped with identifying a new home and did not put me under undue pressure to move my Aunt quickly when it proved difficult to find somewhere for her to go. The whole team has been a part of my life for the last 30 months - and I miss their cheery goodwill!

On visiting a friend I was impressed on entry at the homely and friendly staff smiling welcome at Primrose Court the dining area is very pleasant. We were offered coffee or tea we went up to the private bedroom so impressed I told my family if I ever need care the Primrose Court is where I would like to be. I have since visited 4 times and each time has been so pleasant. The staff are very caring.

Thank you so very much.

During the six months my mother has been a resident, the care love and consideration shown has been of the highest standard and cannot be faulted. This is an excellent care home with great staff.

Excellent caring staff who go the extra mile. Well led. The setting is kept very clean. The rooms are lovely and homely.

An excellent, caring professional safe nursing home which aims to integrate all its residents into the community. Well thought out activities and kitchen cooked food tailored to individual requirements. The quality of care is first class.

This care home is so welcoming. It is a light, spotlessly clean and attractive building. The staff are brilliant. They are so kind, caring, understanding and at the same time totally professional and efficient. There is a wide range of entertainment and total freedom to opt in or out. There is also great support for relatives from the staff and a feeling of being entirely included in everything that happens there, and of course in decisions involving your relative.

I have given very high ratings because I think they are deserved.

My wife and I regularly visit a lady in Primrose Court, who used to be a neighbour. Every time we visit we are yet again impressed by the ultra-high standard of the home. Staff have always been polite, helpful, friendly and accommodating. The common areas and personal rooms are all bright, exceptionally clean, modern and well-decorated. The fresh and airy atmosphere makes a refreshing change from when we visit other care homes. If we were able, we would reserve a room now for when we need more help in life - hopefully not for some years yet! The team here deserve a huge pat on the back. We extend our thanks for the love and care you provide our friend and everyone at Primrose Court.