The Spinney

21 Armley Grange Drive, Armley, Leeds LS12 3QH

Owner: Mr & Mrs R Duffy

Person in charge: Craig McDermott (Manager)

Local Authority / Social Services: Leeds City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Admission Information: Non Smoking. Ages 65+.

Languages Spoken by Staff (other than English): Gujarati, Hindi, Panjabi, Punjabi, Thai

Single Rooms: 28

Shared Rooms: 1

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £509 – £625 , Personal Care Shared (per person) £509 – £625 (These prices are only a guideline, please contact The Spinney to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

All visitors to the home welcome at any time.

Parking:

Small car park available

Latest Care Quality Commission* Report on The Spinney: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for The Spinney is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for The Spinney in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.672 for The Spinney is calculated as follows: ( (139 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 192 Ratings = 4.672

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.417 Points relating to the number of positive Reviews for The Spinney is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6 Target = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 The Spinney has a Review Score of 9.1 (9.089) from 16 Reviews


Average Ratings

  • Excellent
    11
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Spinney?

  • Extremely LIKELY
    13
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Spinney

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    3
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

When my mum needed a safe and welcoming environment due to her advanced age and mental health problems, I thankfully decided that The Spinney would meet her needs. The home itself is stylishly furnished, clean and welcoming. The staff and management are extremely professional and supportive and the food is delicious too. This is by far the best care home I have visited.

How likely would you be to recommend The Spinney? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

I was extremely satisfied with the care, concern and helpfulness shown to my mother by the staff allocated to her care. During her stay there, the staff built up a good relationship with her which helped her to feel secure and happy. This enabled me to feel confident that she was in 'good hands'.

How likely would you be to recommend The Spinney? Likely

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Average Rating:   4.2 out of 5

Happy with everything, 1st class.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.8 out of 5

I am having a great retirement and happy to be living here. I have everything I want and will ever need.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.2 out of 5

My stepmother spent approximately 18 months at The Spinney. She was unsettled at first, moving from sheltered housing, but gradually she settled in. She was encouraged to join in activities and make friends in the home, which she did.

The staff were caring and understanding of my stepmother's needs.

She was treated with great dignity throughout her stay.

How likely would you be to recommend The Spinney? Likely

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Average Rating:   4 out of 5

The Spinney is a very homely home. The staff are always around to ask any questions you may have.
The staff are very caring and look after the residents with a caring manner. The staff have met fathers needs.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.8 out of 5

The Spinney is a warm and friendly home with really high standards of cleanliness, catering and all aspects of care. The staff are wonderful, working hard to give a lot of individual attention to the residents. Thanks to the positive and welcoming atmosphere, my dad settled quickly and is now very much at home in the bright and cheerful surroundings.
I always look forward to visiting him and go home feeling reassured that he is in safe and caring hands.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.8 out of 5

The Spinney is a relatively small home with a dedicated team of staff that provide a high standard of personalised care to their residents.
My mum was a resident there for 3 years up to her death in December 2016 and I always felt that she was well cared for and treated with kindness and respect. As her daughter, I was always well informed and involved in decision making.
My family and I were always made very welcome at The Spinney.
I would definitely recommend The Spinney.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.3 out of 5

I had to find a care home for my mother-in-law at short notice - she has been having falls in her assisted living flat. She was placed in a nursing home in Leeds as a temporary measure until a permanent place could be found for her. When I spoke to the manager he reassured me that she would be safe and cared for at The Spinney - it was a home from home.
She spent 1 week in this first nursing home and then went to The Spinney - it was 1000 better than the first place - she was very happy to be so safe. The Spinney treats her with care and dignity. All the staff are wonderful - I cannot praise them highly enough.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   5 out of 5

The staff are polite and friendly. They are caring for the people in there.

How likely would you be to recommend The Spinney? Likely

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Average Rating:   4.2 out of 5

The Spinney is warm, friendly and very welcoming. The staff are very helpful and they always have music on.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   5 out of 5

The Spinney has a lovely warm feeling to it when you visit. My grandmother looks like she is being looked after very well, always dressed nicely, looks clean. The staff are friendly and always welcoming and see to my grandma,s needs. All residents are treated as individuals and respected on their views and opinions on things. I would definitely recommend this residential home to other people.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.9 out of 5

My mother was placed here for respite and was then changed to residential care. The staff are welcoming, professional and caring. They are not just there for the residents but also for the family. You are kept informed of changes to medication or care plans. They have activities going off to keep everybody active.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.9 out of 5

This is a small friendly home. Nothing is too much for the staff, they really are prepared to go that extra mile to keep the residents happy, safe and engaged. The management are very committed and constantly looking at ways to impress the service and the residents environment.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   5 out of 5

A nice place to visit for me, when my son and daughter went on holiday. Looking forward to mu next stay the staff were great.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   5 out of 5

Craig McDermott, Manager at The Spinney responded to this review on 23 Mar 2016:

Thankyou so much for your feedback and valued response. It was a pleasure supporting yourself and the family and we look forward to seeing you again in the future.

Mum came to Spinneys for respite care, we found the staff very friendly and helpful. The staff reassured mum who was nervous about going, her room was lovely and welcoming. Would not hesitate in bringing mum again for respite or longer if she decided she wanted to move here. She enjoyed her food, the hairdresser who attended and socialising with the staff and residents. The staff were very quick to deal with any incidents that arose such as when mum needed the district nurse to help with her feet.

How likely would you be to recommend The Spinney? Extremely Likely

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Average Rating:   4.8 out of 5

Craig McDermott, Manager at The Spinney responded to this review on 23 Mar 2016:

Thankyou so much for your feedback and valued response. It was a pleasure supporting yourself and the family and we look forward to seeing you again in the future.

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Bed Vacancies

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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