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Priory Care Residential Home

11 Priory Road, Cottingham, East Riding of Yorkshire HU16 4RR
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Priory Care Residential Home, Cottingham
Priory Care Residential Home, Cottingham
Priory Care Residential Home, Cottingham

Priory care Residential Home is a privately-owned Cottingham care home providing professional, individual and compassionate care in a friendly, welcoming environment.

The home has undergone a full refurbishment in the recent years and now has a residential unit with large lounge area, access to the garden area, dedicated activity space and its own hairdressers. Upstairs is a specialised dementia unit with a sensory garden in the grounds of the home.

The...  

Care Provided by Priory Care Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  • Adopt A Grandparent

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,200£900 - £1,200
Residential Dementia Care£900 - £1,200£900 - £1,200

All room prices are based on the bedroom size and facilities available.

Contact Priory Care Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Elaine Bismor (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (25)

Parking

  • Priory Care has a large car park for all visitors to use free of charge

Priory Care Residential Home Reviews (90)

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9.7

Priory Care Residential Home has a Review Score of 9.7 (9.734) out of 10, based on 22 reviews in the last 2 years. Over all time Priory Care Residential Home has 90 reviews.

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Showing 90 reviews matching selected criteria
Review from Dan (Son of Resident) published on 9 July 2018 Submitted via Website
Overall Experience

All the staff treat my Dad with respect and provide a high standard of care at all times and always contact the family if they have any concerns or any problems arise.

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Review from David P (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

The home is well run and well managed. Small details are attended to quickly when noted. All of the staff respond quickly and accept - point of contact, responsibility. Care provided is of an exceptional quality and delivered with an understanding of the importance of dignity and personal privacy. The staff and shift management are helpful and friendly and engage well with the residents. Issues are dealt with immediately. We are satisfied and impressed.

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Review from E N (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card
Overall Experience

Staff are very warm and welcoming, very attentive to residents.

The only issue is there is not always much choice for main meals at lunchtimes.

Rooms are kept very clean and also warm with doors to open if it's a nice day.

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Review from R M (Son of Resident) published on 27 March 2018 Submitted via Postal Card
Overall Experience
I cannot fault Priory Care Home. All the staff are friendly, caring and approachable. My father was made to feel very welcome on his arrival and has adapted to life in the care home.

The premises are very clean and the décor and surroundings are modern and of a high standard/quality.

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Review from Anne P (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience
Myself and my sister feel our mum is extremely well cared for by very caring staff. We feel she is treated with respect and dignity at all times, which is very important to us. Her room is kept immaculate along with the communal areas.
According to Mum, the food at meal times is excellent.
It is very important to us to know she is in a safe and caring environment.

Overall we are very pleased with the Priory Care Home and would recommend it.

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Review from Julie M (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card
Overall Experience

My mother is treated with care and consideration by the staff and management, and I have found everyone to be friendly and approachable. Any problems or issues have been dealt with quickly and tactfully. The standard of cleanliness in the home is excellent, and laundry is also excellent. My only slight disappointment is that maybe they could do a bit more in the way of activities though I do realise that sometimes it can be difficult getting elderly people to join in!! Overall, I am very pleased with my mothers care. Thank you.

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Review from Sara J (Daughter of Resident) published on 8 December 2017 Submitted via Postal Card
Overall Experience

The staff have been amazing with my father. He is much calmer and happier now in the home. I cannot thank them enough. They seem to really like dad and enjoy having him in the home.

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Review from Joanna H (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card
Overall Experience

Priory Care Home was fantastic during the transition phase of settling mum into their dementia unit providing me with regular phone calls. Mum settled within a few days and has enjoyed the company of the staff and other residents. She is so expertly cared for, safe, clean and dressed appropriately. This was not the case when she was living alone. She does miss her garden and would value activities based on gardening if appropriate. I would not hesitate in recommending Priory Care Home.

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Review from B K G (Son of Resident) published on 12 October 2017 Submitted via Postal Card
Overall Experience
Six months on and my mother is very depressed, probably due to the lack of stimulation in a tiny dark room. No privacy. Garden unsuitable for the elderly - query seating/swing seat!! Uneven paving, very scruffy.

Some staff were helpful, but mostly elusive.

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Review from D B (Son of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

All the staff are dressed smartly, are polite and friendly and they genuinely appear to be very caring. My mother's room always appears to be spotlessly clean. She has no complaints regarding the meals, in fact, everything is extremely satisfactory.

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Review from Adrian H (Son of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience

My mum has been a resident with respite care and weekend care for a couple of years, during which time, I have spent many hours with her and have been able to observe the care given. No care home is perfect, but I have observed a very good level of care and any concerns that I have had have been dealt with in a prompt and professional way. This care home has left me with the best impression, of the several that we have experienced to date.

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Review from Patricia C (Wife of Resident) published on 22 August 2017 Submitted via Postal Card
Overall Experience
My husband has been a resident now for a year and 2 and a half months.

We both think he is very well looked after. The staff are very caring, though sometimes overworked.

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Review from Lynne W (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card
Overall Experience
The family placed mum at Priory Care Residential Home for respite care while we had a family holiday as her health was declining.
Mum sadly passed away whilst in the care of the home.
The care and service mum received was exceptional and mum was treated with love and dignity at all times. My sister says the staff were lovely and kept her informed 24/7 of how mum was ect.

She was only with them in the home from July 24th until her passing on 3rd August but passed peacefully. I would recommend Priory Care Residential Home.

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Review from Frank C (Son of Resident) published on 15 August 2017 Submitted via Postal Card
Overall Experience
Each time I visited the staff were brilliant, they saw mum several times between meals and she thought they were all lovely.
The meals looked of a very good standard and were hot, where appropriate.
She loved her room but there was a shortage of chairs for visitors.

Mum is now at home again but all her family and she, herself would be more than happy if she had to go in again.

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Review from Angela C (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience
Mum was here for respite and the staff were brilliant; very caring and always treated Mum with respect.
The food was lovely and the room was newly refurbished to an extremely high standard.
Management and staff were very kind and nothing was too much trouble.

Mum was very happy here.

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Review from R M (Brother of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
Everything about this home is first class.
Warm and friendly staff providing excellent care.

There is always someone to speak to and answer any questions that I may have.

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Review from B C (Wife of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
My husband has Alzheimer's.

the staff has dealt with him with considerable skill and lots of patience in a happy, friendly atmosphere.

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Review from J T (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience
Our 96-year-old mother has many complex needs. Priory Care provides her with all the attention she needs, the staff carry this in a caring and sensitive way, they are very professional.

As a family, we feel that mum is in very safe and kind hands.

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Review from Lesley D (Daughter of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience

My mother has been very happy and settled in the home. All her needs are cared for given she is 97, quite agile but registered blind. The home has recently undergone a refurbishment and is bright and clean with plenty of staff on hand, it has a friendly atmosphere. Communication is good whenever the need arises to be informed. Hopefully, the garden will be improved over the next phase of development.

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Review from June W (Wife of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience

My husband was in this care home for just 48 hours, but in that time, every consideration and competent care was given to him.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 October 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (1)

Accreditations

Meet the Team (21)

Elaine Bismor
Elaine BismorJob Title:Registered ManagerJoined: 2015
Elaine Bismor is the care home Manager and Owner, She is a very hand’s on Manager who believes that a Care home should always feel warm, inviting.

Elaine has worked in the care industry all her working life, and has owned Priory care since 2015 and now runs the home with her family. She is also registered manager at The Old Coach house - Hessle and she was as a nurse at Hull Royal Infirmary.

In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.

Elaine has a string qualifications including but not limited to:
Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults

Various dementia awareness courses

She is also one of our dignity champions for the home

Laura Bismor
Laura BismorJob Title:ManagerJoined: 2007

I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.

I am part of running the day-to-day business future-proofing the business for years to come.

I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.

Our favourite is the pub and bingo afternoons.

We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.

Adele Escano Pineda
Adele Escano PinedaJob Title:Care ManagerJoined: 2021
19 years experience in care

12 years experience as a manager. I feel that I am very compassionate, loyal, driven, proactive in promoting positive culture, supportive, fair and honest.

I always put the residents at the centre of the care to promote person-centred care. Sensitive to the needs of residents as well as with family support. Promote high standards.

I enjoy running a staff team and helping others become better at their own positions.

Wendy Simpson
Wendy SimpsonJob Title:SeniorJoined: 2015

Meet Wendy! She is in her 5th year here at Priory Care. Wendy is a Senior and says “One of the reasons I love my role here is because I love to make a difference to residents life for the better” #meettheteammonday #carestaff #staffappreciation #makingadifferencetogether

Tracy Lythe
Tracy LytheJob Title:Senior CarerJoined: 2019

I have recently been promoted to Senior Carer in the home. I have worked at Priory Care since 2019.

I love my job and especially like to work in the Dementia Unit, keeping the residents busy with cooking and dancing around the lounges.

I try every day to make the residents smile and try and make their lives a little more fulfilled.

We have a hardworking team at home and all work together to ensure the smooth running of the home.

Kath Peterson
Kath PetersonJob Title:ReceptionistJoined: 2020

I started at Priory in Feb 2020, not long before we went into lockdown with Covid-19.

I had not worked in a caring environment before, so I found it quite challenging, to begin with. As we had no visitors there were lots of phone calls, Facetime calls etc.

with family members. My main job role is meet and greet, which I enjoy as I get to know the families. I have completed online training which helps to understand the roles of my colleagues as well as my own role. My previous job was in a busy reception, so I hope I brought some of my skills with me. I enjoy talking with the lovely residents and helping in any way I can to make their lives better.

Phil Vine
Phil VineJob Title:HandymanJoined: 2018

Everyone meet Phil, our handyman.

Phil loves his job.

He says that keeping busy is what he loves and helping people makes him happy.

Mandy Waite
Mandy WaiteJob Title:HousekeeperJoined: 2021

I want to say, what a lovely place to work, I love you all

Nutthanicha Desforges
Nutthanicha DesforgesJob Title:Laundry AssistantJoined: 2017

I enjoy my job in the laundry and really like talking to the residents, seeing them happy makes me happy.

Olubukola Gbolahan 
Olubukola Gbolahan Job Title:Night SeniorJoined: 2022

I love working at Priory Care Residential because they have embedded the principles of Diversity, Equity and Inclusion (DEI) which makes it enjoyable and easier to work. Literally, they make the work, work for everyone. The management has created a vibrant and friendly atmosphere to provide support for the development of each member of staff both professionally and personally.

I feel privileged to support others to live their lives to the fullest and help improve their quality of life. I am very passionate about my role and being able to make a genuine difference is so fulfilling and rewarding. I feel so blessed to be part of a team who put the individual needs of each resident at the centre of what they do.

I hold a Level 3 Diploma in Health and Social Care (NVQ3), Mandatory training for health care assistants, 15 care standards certificates, numerous in-house training and additional training sponsored by the company.

I make sure I engage well with residents, delivering a top-notch personalised care service, showing compassion as well as maintaining their privacy and dignity when providing care. I also have the ability to communicate, persuading them to make and sustain positive changes while their confidentiality is maintained.

Michelle Brooks
Michelle BrooksJob Title:Care AssistantJoined: 2019

I have worked for the company for around 3 years with a little break in between.

I have worked in care for 12+ years in all aspects including dementia and hold my NVQ level 2.

I love care work as I like to help people and have a naturally caring nature.

I currently do the main activities

Olawumi Durotoye
Olawumi DurotoyeJob Title:Senior Care AssistantJoined: 2023

I have recently joined the senior team.

Ayodeji Olukanni
Ayodeji OlukanniJob Title:Care AssistantJoined: 2023

I have joined the team at Priory Care as a care assistant.

Wendy Oyeyoila
Wendy OyeyoilaJob Title:Care AssistantJoined: 2023

I have joined the team as a care assistant and my passion is to care for the elderly.

Wakil Gana
Wakil GanaJob Title:Medication Trained CarerJoined: 2022

I am a qualified medication-trained carer at Priory Care. I care for residents and administer medications

Nutthanicha Desforges
Nutthanicha DesforgesJob Title:Laundry AssistantJoined: 2017

I am in charge of the laundry system in the home.

Ade Balogun
Ade BalogunJob Title:Medication trained carerJoined: 2022

I work in the home administering medication and caring for the residents. I love my job and helping all the residents on a daily basis.

Kim Graves
Kim GravesJob Title:Care AssistantJoined: 2019

I enjoy assisting the residents in their everyday lives and making them smile.

Glen Ohara
Glen OharaJob Title:Maintenance PersonJoined: 2012

I am in charge of all the maintenance issues around the home. I complete all improvements and general upkeep around the home.

Nittaya Hannam
Nittaya HannamJob Title:Kitchen AssistantJoined: 2017

I work in the kitchen cooking and cleaning and assuring all meals are of high quality.

Oksana Mandybura
Oksana MandyburaJob Title:Care AssistantJoined: 2022

I came over from Ukraine in the war and started working for the care home. I enjoy helping the residents every day and improving my English speaking skills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Care Residential Home to verify any information. View our terms and conditions. Priory Care Residential Home has an Enhanced Service -more info.