White Rose Lodge Retirement Home

It is a joy to see how my godmother is flourishing at White Rose Lodge. She is enjoying her view of the sea, watching the birds in the garden and the people going to the beach. She joins in the activities each day and has been on an outing. She chats with other residents and the carers. All the staff are excellent. They listen carefully to residents and respond compassionately to their individual needs. They are always welcoming. And the food is lovely!

I am very grateful that he has been placed in a home that is well situated and has such warm, welcoming and caring staff. There were initially issues with regard to the length of his bed which, after much perseverance by the home, have now been resolved.

My wife stayed for a 6-day respite stay and really enjoyed her time here. The staff were all very caring and nothing was too much trouble for them. Food is excellent. Clean and comfortable. Would definitely recommend a stay here. All in all, a lovely place to stay. Full of lovely, caring staff.

Excellent

Excellent service. Home made food not microwaved. People talk to dad. All in all excellent, well worth it.

We came to visit our landlady on numerous occasions and always treated with respect as, our landlady was treated. We found your care home to be one of the best we have been in. Food excellent as we, that is myself and my husband, had dinner on many occasions. We thank you for making us welcome.

The setting is absolutely outstanding. Nice grounds and lovely views. Staff efficient, kind and helpful. The food and choice are wonderful. It's assuring that she's being well cared for.

I have always found their care and attention to detail excellent, nothing is too much and they always have treated both my mum and myself with respect and professionalism. I have always felt Mum was in a safe and caring environment. I feel I have always been involved in Mum's care plan.

I would highly recommend White Rose Lodge. All the staff including carers, nurses, chefs, property maintenance, administration and management are all equally easy to communicate with and treat Mum with care and respect at all times. The home itself is kept in immaculate condition. All rooms and public areas are spotless and smell wonderfully clean. Having personally eaten in the dining room I can also state that the food served is of a very high standard.

This is five-star plus care. The home is clean and safe. The carers are excellent as are all the staff. My room is ensuite with TV and Wifi furnished to a high standard. It is cleaned daily with clean towels provided. Activities provided daily. The food is excellent with residents having a choice. With a garden overlooking the sea and a summer house, all your needs are met. A lovely pleasant place to be. Perfect for respite, more so for long-term care. I will be sad to leave when I get back to independent living.

Many thanks.

The food is good. The staff are pleasant. Enjoyed my stay because I cannot look after myself.

I remember the relief of a comfortable bed with a duvet after several weeks in hospital, and just warmth. My window looked out over the sea and on a nice day, my son and I sat outside! My ensuite room was so convenient too. I soon got used to joining other residents for meals in the dining room and a fellowship meeting once a week.

I have been a resident at White Rose Lodge for approximately three years and nine months, after just under six years at another care home. This is a lovely place and we are very well looked after and entertained. As in other places, at present, we inevitably suffer from a shortage of staff due to a lack of government funding for social care, the increasing pressure of twelve-hour shifts, combined with more and more elderly residents who are more physically frail, often suffering from a degree of dementia and needing more nursing care.

I was pleasantly surprised when I arrived at this facility. The place was light and fresh, ad there was a very friendly atmosphere all around, especially from the staff. It's easy to imagine such places to be sad or perhaps dull, but not only did I encounter a lot of laughter and friendship, I also felt it was very homely and colourful, certainly a nice place to live for anyone. Hearing from my grandmother, it seems she is in agreement.

My auntie was very happy at White Rose Lodge Retirement Home. She always spoke very highly of the staff. We didn't see her that often but spoke to her on her mobile. You kept her family updated with any concerns and this was appreciated.

The staff are friendly, especially the receptionist who is always pleasant.

As ever a lovely home, good food and care. The only problem is the lack of ability of the staff to keep track of residents' belongings. As the resident, in this case, has incontinence I left him 11 pairs of trousers. Initially, 4 were returned, on query, another 3 were found. The other 4 were never returned.

White Rose Lodge has been such a lovely home for my mum. A quirky building (award-winning) with spectacular views out across the bay and sea. There's a gorgeous summer house at this cliff-top position with people and activities passing close by. All the staff have been so professional, kind, caring, thoughtful, considerate and cheerful. The end of my mum's life was peaceful, calm and just as she wanted. I am very, very grateful.

My mother spent the last three and a half years in the care of White Rose Lodge Retirement Home. My family and I are in no doubt that her life was extended because of the care and comfort on all levels shown to her. She was extremely happy there, what more can one ask for when coming to the end of one's life?