The Limes

My Aunt has been in the Limes for 7-8 years and we have been extremely happy with the care and attention given to her. She has been accommodated well with her needs as she has never mixed well with other people around her and struggles to join in with activities. The staff have always encouraged her to participate. The Home is extremely clean and tidy. I have outlined the date as March 2020 but the range is cover up to July 2020 which covers the lockdown for COVID and the difficult period of time that Homes had to keep residents even more safe because of the dreaded virus. We were updated by the Manager of the Home on how my Aunt was coping as well as her trip to hospital after a fall whereby she had to spend a night within the hospital. The attention to detail continues with the Home being opened up to one member of a family to visit which is in an outside area and works extremely well. My Uncle is now back to seeing his wife each week which has reduced his own anxiousness.

As a daughter of a beloved mum, it is an incredibly hard decision to enter a loved one into a care home. The Limes were incredibly supportive to both mum and family in understanding how difficult this transition is and did everything in their considerable professional knowledge and care to successfully ease this difficult time. Mum is treated with dignity and respect as an individual and her own personal needs and preferences are always well catered for. Mum has numerous complex medical needs which are well monitored and dealt with in an efficient and caring manner. The Limes have strong leadership and have an open, supportive and caring attitude towards communications with both mum and family. Mum really enjoys the freshly cooked food and the regular entertainment on offer, she has also enjoyed making new friends at The Limes too. Above all and most importantly, mum is happy, settled and safe at The Limes in a clean, light, bright and caring environment.

My dad has been a resident in the Limes for nearly five years, during that time, I have always been delighted with the care that he receives. Dad has dementia and needs help with every aspect of life; the staff have been amazing, always putting his needs at the forefront of any decisions made. They have sourced a specialist bed to prevent bedsores and a wheelchair specifically fitted for my dad's comfort.

I cannot speak highly enough of the wonderful and caring service The Limes provides. We had visited many care homes beforehand, but as soon as we walked into The Limes, we knew this is where Mum should be. My mum has been a resident here now for three years and she is not the easiest of patients to deal with, but the loving and caring service they provide is fantastic. The staff not only provide a loving and caring service for Mum and all the other residents but have always been there with support for my family and myself, for this, I am truly grateful. Mum is in a clean, safe and happy environment. I cannot recommend The Limes highly enough and could not ask for a better, caring environment. It is a tribute to the kind, caring and should I say very patient staff. I wouldn't want Mum anywhere else and I thank you all at the Limes for everything you do.

I feel many of the staff have got to know Dad well and can anticipate his needs. During lockdown we have been able to Skype, and communication has been good. Enjoying being able to visit now.

The manager is excellent, we are always kept well informed about Mum's condition and if she needs anything or if anything is wrong with her. I frequently recommend The Limes to people and am so happy we found it.

My father has been a resident in The Limes for four years. Although it was a difficult and sad decision when he needed full-time care, the staff made the process much easier by welcoming Dad and making him very comfortable. The home is bright and airy and the food is of a good standard. The management are approachable, and the staff work extremely hard. There are activities to join in with if residents choose to do so. All special occasions are celebrated, which is lovely to see.

My mum has not been a resident here very long but I can already see that the staff have made her part of their family. She always appears clean and tidy and has had to be bought numerous new clothes due to gaining weight as a result of lovely meals and a constant supply of tea and biscuits, which in my eyes is always a bonus. My mum sometimes can be quite challenging with her dementia but the staff seem to diffuse the situation and nothing seems too much trouble. The home is dementia friendly and very enriching for those who walk with purpose throughout the day or night so their minds are active all the time, which was a selling factor for us as a lot of homes are too clinical. Family members are always made welcome before the COVID outbreak and provision has been put into place as soon as was able, to see our loved ones.

The Limes provides a wonderful and caring service. The staff here are excellent, nothing is ever too much for them. They give a loving and caring service, ensuring that my family and I do not have to worry about how our mum/grandma is keeping. She is always happy and well cared for. The staff always go the extra mile for her and take great care and pride in ensuring she is happy, clean and well dressed. We could not ask for a better caring environment, we appreciate all that is done for her and feel extremely fortunate that she is in such a lovely place with such kind and caring staff. When we visit we are always greeted and looked after by the cheery, friendly staff. My family and I would recommend The Limes to anyone looking for the best.

With thanks to the staff, my wife is happy to stay at the home. All are treated with kindness and care and a willingness to help at any time. The rooms are clean, and personal welfare is taken care of. I am happy to recommend The Limes care home.

I can't thank the manager and her staff enough for helping my wife settle in and making her smile through what have been difficult times. Thank you.

There are things that money cannot buy and the resident was lucky enough to meet these kind and generous people. Deepest gratitude.

I would recommend this care home to any family needing care for an elderly relative.

Both my parents are in The Limes, with my mum being in the specialist EMI unit. I am very happy with the care they receive and I know they are safe and well looked after. Everyone is so caring and I am always kept well informed about them. I was a regular visitor before COVID and was always made very welcome.

My Grandma lived at The Limes for just over 3 years before she sadly passed away. She was very fond of the staff and was very happy there as she grew to be a big part of The Limes community. I’d personally like to thank all the staff for ensuring her happiness - you’re all very special people. Carry on with the good work!

My father has dementia which at times leads to challenging behaviour, which his previous care home had been unable to deal with. The manager at The Limes ensured that all the necessary care teams were involved so that his needs were met, and he is now much happier and calmer. He is comfortable and enjoys banter with the staff. I am confident that he is well cared for, and that staff will contact me if necessary. He tells me that the food is good, and often remarks that the place is very clean.

I never wanted mum to go into a care home mainly because I had always promised my dad I would look after her after he died. But The Limes have been great and now I feel mum is in a safe place and her choice to stay there.