






The Old Coach House is located in Hessle and provides residents with personalised, professional and compassionate care in a warm and welcoming living environment.
Staff at the home strive to make sure each resident feels at home and encourage them to retain their independence and have the freedom to live their lives.
Care workers at the home work to treat all residents as they would like to be treated themselves, including...
Care Provided by The Olde Coach House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Olde Coach House for full pricing details and T&Cs.
Contact The Olde Coach House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- D E M A Residential Homes Ltd
- Private Owned
Person in charge
- Laura Bismor(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 110
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (20)
Visiting
- The Olde Coach House have an open door policy 7 days a week to all visitors but do have protected meals times for an 1.5 hrs at 8:30 and 11:30 and 4:30 every day, so ask that you avoid these unless you would like to eat with your family member.
Parking
- The home has an onsite car park for around 10 cars
The Olde Coach House Reviews (83)
The Olde Coach House has a Review Score of 9.5 (9.519) out of 10, based on 11 reviews in the last 2 years.
Over all time The Olde Coach House has 83 reviews.
After visiting a number of care homes I decided The Coach House at Hessle met all the criteria I was seeking. Bright, happy caring environment, friendly staff, cleanliness own room en-suite and home cooked food. My aunt reached the age of 100 thanks to the loving care and compassion shown to her by all the staff. I myself was treated with the utmost kindness, the staff always approachable and having time to talk about my aunt. I was so pleased I had found such a well managed and efficiently run care home.
Very well maintained, staff very good, residents very well looked after and happy. Rooms very well kept, highly recommended.
My family and I are more than happy with the care my mother is getting at The Old Coach House. She has been there for 2 years having been moved there from a previous care home, and although she is very fragile through old age (102) next month) the care and attention she's has received has been second to none. My family and I feel really relieved and grateful for the care and attention she is receiving.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Olde Coach House.
There are no upcoming events for The Olde Coach House.
Awards / Recognitions (3)
- 01 Apr 2017Recipient: D E M A Residential Homes Ltd
- 15 Feb 2016Recipient: The Olde Coach House
- 01 Feb 2015Recipient: The Olde Coach House
Meet the Team (13)

Elaine has worked in the care industry all her working life, and has been involved in the Old Coach House for over 30 years and now owns the home with her family. Her previous role was as a nurse at Hull Royal Infirmary.
In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.
Elaine has a string qualifications including but not limited to:Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults
Various dementia awareness courses
She is also one of our dignity champions for the home

I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.
I am part of running the day-to-day business future-proofing the business for years to come.
I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.
Our favourite is the pub and bingo afternoons.
We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.

Meet Jo, our admin manager here at The Old Coach House! Jo has returned from her maternity leave and is back to enjoying her job. #Meettheteammonday

I joined the team after serving time as a Mental healthcare assistant,
I am an individual who loves to ensure the wellbeing of others,
The Old coach house is an avenue to improve my career and help in my relation with adults and co-workers in a friendly environment.

I have been a laundry assistant at the Old Coach House for 28 years and love my job.

.................................................

Reception/Admin Team
Busy and varied workload
Kind and friendly staff members
Great working conditions
Enjoy interacting with the residents

Care for the elderly, provide support and assistance, help with feeding, bathing and clothing and engaging them in physical activities.
I love working at The Old Coach House care home because every day I learn something new.
Level 3 National Foundation Diploma in Health and Social Care
Working in the care industry allows me to help others in the best way possible and it gives me a sense of responsibility.
My future goal is to work my way up through training and to become an adult Nurse
For the residents to enjoy living in our care home I ensure that they do what they love doing the most.

Treats everyone fairly, listening to management structure to well being of staff (work and off work)
The best part for me it the level of regulatory compliance is at its peak.
I would like to be a Dementia consultant in future

I enjoyed working at the Old Coach House as it helps me to be more committed to delivering the best care possible for the residents.
The management is also concerned about the welfare of staff, with different skills each day and adequate training which makes it more satisfying and rewarding.
I enjoyed working in the care industry because it’s one of the most rewarding jobs as I’m able to make a real difference and positive impact in someone’s life on a daily basis.
I have a series of certified mandatory training associated with the role of a health care assistant.
My goal is to earn more skills to improve and maintain the well-being of service users.

I started work as a housekeeper and have moved on to a care assistant in the home.
I like to see the residents every day and enjoy helping them live independently.

I love working with elderly clients in the home. I enjoy the activities around the home and going out for trips out.

I enjoy being around the residents in the home.
I really enjoy my job and keeping the home clean and tidy.
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