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The Olde Coach House

2 Eastgate, Hessle, East Riding of Yorkshire HU13 9LW
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The Olde Coach House, Hessle
The Olde Coach House, Hessle
The Olde Coach House, Hessle

The Old Coach House is located in Hessle and provides residents with personalised, professional and compassionate care in a warm and welcoming living environment.

Staff at the home strive to make sure each resident feels at home and encourage them to retain their independence and have the freedom to live their lives.

Care workers at the home work to treat all residents as they would like to be treated themselves, including...  

Care Provided by The Olde Coach House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,200£900 - £1,200
Residential Dementia Care£900 - £1,200£900 - £1,200

Contact The Olde Coach House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Laura Bismor(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • The Olde Coach House have an open door policy 7 days a week to all visitors but do have protected meals times for an 1.5 hrs at 8:30 and 11:30 and 4:30 every day, so ask that you avoid these unless you would like to eat with your family member.

Parking

  • The home has an onsite car park for around 10 cars

The Olde Coach House Reviews (83)

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9.5

The Olde Coach House has a Review Score of 9.5 (9.519) out of 10, based on 11 reviews in the last 2 years. Over all time The Olde Coach House has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Diana W (Niece of Resident) published on 19 November 2015 Submitted via Postal Card
Overall Experience

After visiting a number of care homes I decided The Coach House at Hessle met all the criteria I was seeking. Bright, happy caring environment, friendly staff, cleanliness own room en-suite and home cooked food. My aunt reached the age of 100 thanks to the loving care and compassion shown to her by all the staff. I myself was treated with the utmost kindness, the staff always approachable and having time to talk about my aunt. I was so pleased I had found such a well managed and efficiently run care home.

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Review from Margaret H (Friend of Resident) published on 16 September 2015 Submitted via Postal Card
Overall Experience

Very well maintained, staff very good, residents very well looked after and happy. Rooms very well kept, highly recommended.

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Review from Norman C (Son of Resident) published on 14 September 2015 Submitted via Postal Card
Overall Experience

My family and I are more than happy with the care my mother is getting at The Old Coach House. She has been there for 2 years having been moved there from a previous care home, and although she is very fragile through old age (102) next month) the care and attention she's has received has been second to none. My family and I feel really relieved and grateful for the care and attention she is receiving.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

Meet the Team (13)

Elaine Bismor
Elaine BismorJob Title:ManagerJoined: 1984
As the care home Manager and Owner, Elaine Bismor is a very hand’s on Manager who believes that a Care home should always feel warm, inviting.

Elaine has worked in the care industry all her working life, and has been involved in the Old Coach House for over 30 years and now owns the home with her family. Her previous role was as a nurse at Hull Royal Infirmary.

In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.

Elaine has a string qualifications including but not limited to:
Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults

Various dementia awareness courses

She is also one of our dignity champions for the home

Laura Bismor
Laura BismorJob Title:ManagerJoined: 2007

I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.

I am part of running the day-to-day business future-proofing the business for years to come.

I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.

Our favourite is the pub and bingo afternoons.

We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.

Jo Davies
Jo DaviesJob Title:Administration ManagerJoined: 2010

Meet Jo, our admin manager here at The Old Coach House! Jo has returned from her maternity leave and is back to enjoying her job. #Meettheteammonday

Ifeoluwa Esther AKINRINADE AKINRINADE
Ifeoluwa Esther AKINRINADE AKINRINADEJob Title:Care AssistantJoined: 2022

I joined the team after serving time as a Mental healthcare assistant,

I am an individual who loves to ensure the wellbeing of others,

The Old coach house is an avenue to improve my career and help in my relation with adults and co-workers in a friendly environment.

Angela Dawson
Angela DawsonJob Title:Laundry AssistantJoined: 1995

I have been a laundry assistant at the Old Coach House for 28 years and love my job.

Debbie Lawrance
Debbie LawranceJob Title:Care AssistantJoined: 2018

.................................................

Lorraine Ramsey
Lorraine RamseyJob Title:Receptionist/Admin TeamJoined: 2021
I've worked here for 1.5 years
Reception/Admin Team
Busy and varied workload
Kind and friendly staff members
Great working conditions

Enjoy interacting with the residents

Chidiogo Salome
Chidiogo SalomeJob Title:Care AssistantJoined: 2022

Care for the elderly, provide support and assistance, help with feeding, bathing and clothing and engaging them in physical activities.

I love working at The Old Coach House care home because every day I learn something new.

Level 3 National Foundation Diploma in Health and Social Care

Working in the care industry allows me to help others in the best way possible and it gives me a sense of responsibility.

My future goal is to work my way up through training and to become an adult Nurse

For the residents to enjoy living in our care home I ensure that they do what they love doing the most.

Tunde Abdurafiu
Tunde AbdurafiuJob Title:Night Care AssistantJoined: 2022
The Old Coach house has diversity and inclusiveness as one of its core values and it is obvious in the work atmosphere
Treats everyone fairly, listening to management structure to well being of staff (work and off work)

The best part for me it the level of regulatory compliance is at its peak.

I would like to be a Dementia consultant in future

Ayotunde Asunmoh
Ayotunde AsunmohJob Title:Care AssistantJoined: 2022

I enjoyed working at the Old Coach House as it helps me to be more committed to delivering the best care possible for the residents.

The management is also concerned about the welfare of staff, with different skills each day and adequate training which makes it more satisfying and rewarding.

I enjoyed working in the care industry because it’s one of the most rewarding jobs as I’m able to make a real difference and positive impact in someone’s life on a daily basis.

I have a series of certified mandatory training associated with the role of a health care assistant.

My goal is to earn more skills to improve and maintain the well-being of service users.

Rebecca Echugbo
Rebecca EchugboJob Title:Care AssistantJoined: 2022

I started work as a housekeeper and have moved on to a care assistant in the home.

I like to see the residents every day and enjoy helping them live independently.

Lola Owoeye
Lola OwoeyeJob Title:Care AssistantJoined: 2022

I love working with elderly clients in the home. I enjoy the activities around the home and going out for trips out.

Kelly Thomas
Kelly ThomasJob Title:HousekeeperJoined: 2020

I enjoy being around the residents in the home.

I really enjoy my job and keeping the home clean and tidy.

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