Windsor Court Care Home

Bartholomew Avenue, Goole DN14 6YN
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9.8 115 Reviews
  • Windsor Court Care Home, Goole
Windsor Court Care Home, located in an attractive residential area of Goole in Yorkshire, supports older people to lead their best lives with personalised residential, nursing and dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family, the lovely en-suite bedrooms, hair salon, café, pub are all on hand for residents to enjoy and the wellbeing programme helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The catering team at Windsor Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Windsor Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most.

From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at are encouraged to take an active role in the Goole community in whatever way suits them best.
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Care Provided by Windsor Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1027

These prices are only a guideline, please contact Windsor Court Care Home to find out the exact price for your requirements.

Contact Windsor Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Windsor Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Julie Harrison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)

Windsor Court Care Home Reviews (115)

9.8

Windsor Court Care Home has a Review Score of 9.8 (9.779) out of 10, based on 16 reviews in the last 2 years.
Over all time Windsor Court Care Home has 115 reviews.

Overall Experience
  • 77
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Date Published
  • 115
  • 5
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  • 16
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Reviewer Connection to Windsor Court Care Home
  • 35
  • 32
  • 13
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  • 5
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  • 4
  • 3
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  • 1
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  • 1
  • 1
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Total of 115, showing 101-115
Review from P R (Son of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything within this facility is very good. My mother has always just had plain food and although near the end, she did not like the food, but she had difficulty in eating, which would have exasperated the problems.
Since writing this my mother has passed away, the staff have been excellent throughout
my mothers stay and have been excellent and caring towards all their patients.
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Review from Michael W (Son of Resident) published on 30 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has demonstrated what care should be about.They always put the resident first and have gone that extra mile in caring for mother particularly when the provision of a dental service in the area let her down.
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Review from S T (Daughter of Resident) published on 10 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble. Dad is well looked after, well fed, staff always helpful.
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Review from Susan M (Daughter of Resident) published on 8 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my Mum went into Windsor Court I was quite upset as her wishes were always to stay in her own home. When this because impossible I very reluctantly conceded defeat. However a few months later things have slotted into place. My mum is happy very importantly. She comes home for a visit every other
week. I hope this continues, it helps the all important family link. Her carers are great. Nothing is too much trouble. She is fed like a queen, her room is very nice and comfortable with her own en-suite. All in all a difficult time but with help from the Manager now running smoothly. Highly recommended
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Review from L T (Daughter of Resident) published on 1 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are kind and helpful and very friendly. My mother is vegetarian so a bit more variation with her food (which I think is the only vegetarian one there) would sometimes encourage her to eat more. I think all care homes are horrendously expensive. I suppose this one is average for its area.
Reply from HC-One, Careline Team at Windsor Court Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. There is a vegetarian option on the menu daily which includes pasta dishes, vegetable bakes, jacket potatoes, omelettes and salads etc, however we have asked the staff to speak to your mum and asked how we can extend the menu to meet her choices. We have now added vegetable pies, veggie burgers, fingers, and sausages of her choice. Thanking you again for taking the time to provide really helpful feedback about the home.
We value all feedback and ensure it is recorded and acted upon.
The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve

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Review from Linda A (Niece of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty arrived at Windsor Court in January 2015 into the nursing unit, as a cancer patient she was really ill, she couldn't take care of herself in any way, and was deteriorating rapidly. The first class care she received has been second to none. She has gained weight and flourished. She also has
a stoma and all the staff day and night help her with this. Her dignity has been restored. She likes staying in her room listening to the radio and doing crosswords although the staff encourage her to join in with all the activities on offer, but she prefers her own company. Also I would like to say the home is spotless.
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Review from Annette K (Niece of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Windsor Court is a very friendly approachable home on all fronts. My auntie has had a very difficult year but has thrived under the care of some very dedicated staff. She entered Windsor Court having had a terrible accident falling, she then lost her husband and then broke her hip. Windsor Court, particularly
the lady who is her section manager, have been exemplary. With encouragement she is now walking again and is very settled.
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Review from Margaret (Friend of Resident) published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home always has a warm and friendly feeling. It is clean, in fact very clean. The rooms are well furnished and cosy. Well kept gardens. I visit several residents at the home who were there when I visited my mum. My friend spends a lot of time in the lounge which has a bar installed in memory of
my mum. It would be nice to think the bar is in use several times a week so residents can enjoy a 'drink' and a chat. Staff are all levels and in all areas are very good.
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Review from Gwendoline O (Wife of Resident) published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean the meals are good and all the staff are very friendly.
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Review from Stephen O (Son of Resident) published on 17 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad says the home's alright so it must be!
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Review from Wendy W (Daughter of Resident) published on 16 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Windsor Court for almost one year now, she has loved being there, from the start. I took her for a look around and she asked the manager if she could move in right away, she feels safe and secure there. She loves the company, she never gets lonely and the staff are lovely there.
If she has anything to say she says it, she lets them know if anything is wrong. The garden has been a blessing too. She is in her element.
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Review from Trevor A (Resident) published on 16 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Apart from personal family problems I have felt cared for, supported in all ways from my first day here. First impressions here were very good.
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Review from Janet T (Daughter of Resident) published on 28 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suddenly needed respite. He is 92 and lived independently, very active with a loving family living in a scattered area. Windsor Court is so welcoming, caring and my father wished to stay there permanently as his ability to climb stairs. Cope with trips and daily chores was failing. He had
a broken arm after one fall. Great anxiety at night caused him to make this decision. Peace of mind all around. Facilities, care and food indeed all excellent.
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Review from JB (Daughter of Resident) published on 13 August 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad moved to Windsor Court about a month ago. His dementia is progressing and as a family we decided we needed him close by so we could visit him more often. The transfer was handled with the utmost care and professionalism. As a result he has settled quickly and appears happy in his new surroundings.
All members of staff are friendly and supportive which is very much appreciated during this difficult period of our lives. Thank you for your ongoing care and attention!
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Review from Patricia M (Daughter of Resident) published on 20 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Windsor Court for making my mums last days as peaceful and comfortable as possible. Would recommend it to anyone, nothing was too much trouble. All very friendly and helpful.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Windsor Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Windsor Court Care Home is calculated as follows: ( (156 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 190 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Windsor Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Julie

Julie Harrison

Job Title: Care Home Manager

What does ‘kindness’ mean to you?
“Treating someone with respect the way you would like to be treated.”


As a Heath Care Professional, Julie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since September 2021, Julie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Julie remarked:


“Seeing motivated staff and well cared for Residents.”


Julie believes her biggest achievement is living day to day as she believes she faces different challenges of life every day.


Outside of work, Julie enjoys going away on family breaks at the weekends to unwind.


If you would like to find out more about Windsor Court, Julie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service - more info.