Windsor Court Care Home, Goole, East Riding of Yorkshire
Windsor Court Care Home, Goole, East Riding of Yorkshire
Windsor Court Care Home, Goole, East Riding of Yorkshire

Located within the area of Goole, Yorkshire, Windsor Court Care Home is a purpose built 77 bedded property offering Dementia, Nursing, Residential, Respite and Palliative care.

At Windsor Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Windsor Court pride themselves in knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Patricia Owen (Manager)

Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 77 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 77

Rooms with ensuite WC: 77

Facilities & Services: Palliative Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest Care Quality Commission* Report on Windsor Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 06 Feb 2017

Please contact us for information regarding our bed availability

Reviews

9.7 Windsor Court Care Home has a Review Score of 9.7 (9.652)

The Review Score of 9.7 (maximum of 10) for Windsor Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 37 Reviews over all time. This Average Rating is also the rating value for Windsor Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.652 for Windsor Court Care Home is calculated as follows: ( (301 Excellents x 5) + (120 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 437 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Windsor Court Care Home is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 20 Reviews ÷ 15.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    27
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Windsor Court Care Home?

  • Extremely LIKELY
    33
  • Likely
    3
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Windsor Court Care Home

  • Daughter of Resident/Service User
    11
  • Resident / Service User
    11
  • Brother of Resident/Service User
    3
  • Niece of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • more

My mother has loved at Windsor Court for 20 months. It has been a positive experience. She arrived at the home, aged 91, run down and confused. The TLC she received from the staff, the good food and the extra stimulation restored her to good health. She then enjoyed over a year in the general care wing before a fall and a broken hip meant that she needed extra care and was moved to the Sandringham wing. The staff have been extraordinarily kind, with many of them going the extra mile.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My Mum has been here over a year now and she is very happy here. It is very homely and always smells fresh and is very clean. As Mum can't live on her own anymore, Windsor Court is the next best place.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been coming to see my brother for about 3 years. The staff have always been very helpful and friendly. I am sure my brother is receiving the best possible care. I would have no hesitation in recommending Windsor Court to anyone.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been resident at this home for approx 3 years. In that time I have always found staff very accommodating in all aspects of communication and care. I would recommend this home to anyone.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very nice. My room is nice with my own things in. The meals are very good, I like watching TV and talking to the ladies.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am happy in my home, I am well looked after. My room is cleaned every day. I like doing different things every day. The food is nice, I like a cuddle from the nurses.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I spent a lot of time in my room but always have plenty of visitors from staff. I know all of what is happening at the home - the food is very nice, but I have a little appetite, I love living here.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like the home where I live, meals are good, all the girls are nice. My son visits when he can.

How likely would you be to recommend Windsor Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lots of laughs here, it's not home but nearly is. I have lots of friends now and can walk all around the place whenever I want to. When it gets warm, I can go in the garden.

How likely would you be to recommend Windsor Court Care Home? Don't know

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been in the home over 3 years, it's been very good. My husband comes every day and takes me out. Food is all home cooked with lots of choices. My washing is done every day and taken back to my room. All the staff are friendly, it's a nice home. Thank you.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lived at the home for a few years now and have been happy. Plenty of outings, play dominoes with my friends whenever we want. The home is spotlessly clean, food good but I'm very fussy. I enjoy a cigarette which I have a nice little area in the garden covered.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been in Windsor Court for nearly 3 years. I love my time here, all the staff are the best, kind people I would want to know. Food is excellent, cleanliness is next to none. Wouldn't want to go anywhere else. Thank you.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother feels very safe. She gets very good care the staff always try to give 100% towards all her needs.
They interact with her, always making sure that she is okay, making sure that her fluids are always taken when they wash her and they always take care when handling her. The staff are always chatty and she never feels alone.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Enjoyed my stay very much. Food is excellent. Staff are friendly and very kind.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for three Christmases. I am very pleased with the care and I enjoy every minute of it.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My brother is on the nursing unit, all excellent care given, would highly recommend this care home.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In general very good. Just odd times the carers need to do more.

How likely would you be to recommend Windsor Court Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

All staff very friendly and considerate towards mum and family. Management very approachable and friendly. Cannot fault the care given to mum.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We have always found the staff/nurses/carers very approachable with a genuine interest in the well being of "mum". Nothing seems to be too much trouble at all. The whole atmosphere in the home is one of concern and respect and most of all friendliness and care.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

So happy with aunties care that we brought our mam here as well before she passed away, lovely facilities (shop,cafe) staff very friendly and helpful.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything excellent. No problems.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nanna settled happy, so family's happy.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everything within this facility is very good. My mother has always just had plain food and although near the end, she did not like the food, but she had difficulty in eating, which would have exasperated the problems.
Since writing this my mother has passed away, the staff have been excellent throughout my mothers stay and have been excellent and caring towards all their patients.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

This home has demonstrated what care should be about.They always put the resident first and have gone that extra mile in caring for mother particularly when the provision of a dental service in the area let her down.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nothing is too much trouble. Dad is well looked after, well fed, staff always helpful.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my Mum went into Windsor Court I was quite upset as her wishes were always to stay in her own home. When this because impossible I very reluctantly conceded defeat. However a few months later things have slotted into place. My mum is happy very importantly. She comes home for a visit every other week. I hope this continues, it helps the all important family link. Her carers are great. Nothing is too much trouble. She is fed like a queen, her room is very nice and comfortable with her own en-suite. All in all a difficult time but with help from the Manager now running smoothly. Highly recommended

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are kind and helpful and very friendly. My mother is vegetarian so a bit more variation with her food (which I think is the only vegetarian one there) would sometimes encourage her to eat more. I think all care homes are horrendously expensive. I suppose this one is average for its area.

How likely would you be to recommend Windsor Court Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

HC-One, Careline Team at Windsor Court Care Home responded to this review on 30 Nov 2015:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. There is a vegetarian option on the menu daily which includes pasta dishes, vegetable bakes, jacket potatoes, omelettes and salads etc, however we have asked the staff to speak to your mum and asked how we can extend the menu to meet her choices. We have now added vegetable pies, veggie burgers, fingers, and sausages of her choice. Thanking you again for taking the time to provide really helpful feedback about the home.
We value all feedback and ensure it is recorded and acted upon.
The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve

My aunty arrived at Windsor Court in January 2015 into the nursing unit, as a cancer patient she was really ill, she couldn't take care of herself in any way, and was deteriorating rapidly. The first class care she received has been second to none. She has gained weight and flourished. She also has a stoma and all the staff day and night help her with this. Her dignity has been restored. She likes staying in her room listening to the radio and doing crosswords although the staff encourage her to join in with all the activities on offer, but she prefers her own company. Also I would like to say the home is spotless.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Windsor Court is a very friendly approachable home on all fronts. My auntie has had a very difficult year but has thrived under the care of some very dedicated staff. She entered Windsor Court having had a terrible accident falling, she then lost her husband and then broke her hip. Windsor Court, particularly the lady who is her section manager, have been exemplary. With encouragement she is now walking again and is very settled.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The home always has a warm and friendly feeling. It is clean, in fact very clean. The rooms are well furnished and cosy. Well kept gardens. I visit several residents at the home who were there when I visited my mum. My friend spends a lot of time in the lounge which has a bar installed in memory of my mum. It would be nice to think the bar is in use several times a week so residents can enjoy a 'drink' and a chat. Staff are all levels and in all areas are very good.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean the meals are good and all the staff are very friendly.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad says the home's alright so it must be!

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in Windsor Court for almost one year now, she has loved being there, from the start. I took her for a look around and she asked the manager if she could move in right away, she feels safe and secure there. She loves the company, she never gets lonely and the staff are lovely there. If she has anything to say she says it, she lets them know if anything is wrong. The garden has been a blessing too. She is in her element.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Apart from personal family problems I have felt cared for, supported in all ways from my first day here. First impressions here were very good.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father suddenly needed respite. He is 92 and lived independently, very active with a loving family living in a scattered area. Windsor Court is so welcoming, caring and my father wished to stay there permanently as his ability to climb stairs. Cope with trips and daily chores was failing. He had a broken arm after one fall. Great anxiety at night caused him to make this decision. Peace of mind all around. Facilities, care and food indeed all excellent.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Dad moved to Windsor Court about a month ago. His dementia is progressing and as a family we decided we needed him close by so we could visit him more often. The transfer was handled with the utmost care and professionalism. As a result he has settled quickly and appears happy in his new surroundings. All members of staff are friendly and supportive which is very much appreciated during this difficult period of our lives. Thank you for your ongoing care and attention!

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would like to thank all the staff at Windsor Court for making my mums last days as peaceful and comfortable as possible. Would recommend it to anyone, nothing was too much trouble. All very friendly and helpful.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

September 2013

Job Vacancies

Staff Profiles

Pat

Pat Owen

Job Title: Home Manager

Description:

As a Registered Nurse, Pat has gained more than 30 year's experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Pat joined Windsor Court as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

Pat also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Windsor Court.

When asked what she enjoys most about her role, Pat remarked:
“I love every aspect of the job, it enables me to offer an invaluable service to those who need it in the surrounding area.”

Away from work, Pat enjoys staying active, whether it be at the gym, on the touchline watching her son play rugby union or spending time with her grandchildren.

If you would like to find out more information about Windsor Court, Pat has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Pat on 01405 763749 or via email on windsorcourt.manager@hc-one.co.uk. Alternatively to make a new Resident enquiry, contact the Care Line team on 0333 999 8652.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Windsor Court Care Home