






Windsor Court Care Home, located in an attractive residential area of Goole in Yorkshire, supports older people to lead their best lives with personalised residential, nursing and dementia care.
The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family, the lovely en-suite bedrooms, hair salon, café, pub are all on hand for residents to enjoy and the wellbeing programme helps residents...
Care Provided by Windsor Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Windsor Court Care Home for full pricing details and T&Cs.
Contact Windsor Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bridge Oak Care Homes
- Private Owned
Person in charge
- Julie Harrison (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
Windsor Court Care Home Reviews (117)
Windsor Court Care Home has a Review Score of 9.2 (9.210) out of 10, based on 9 reviews in the last 2 years.
Over all time Windsor Court Care Home has 117 reviews.
It makes things so much easier for me knowing I don't have to worry about Mum's well-being, she's well looked after and loves the staff.
Thank you.
She had previously been in a much "smarter" [and more expensive] care home where she was very unhappy, due, I think, to constant changes of staff. Most of the carers at Windsor Court when she passed away were the same ones who greeted her four and a half years earlier - that's the fundamental difference.
I spent the last 50 hours of my mother's life in her room and the staff couldn't have been more helpful - even through the night the coffee never stopped. It gave me a chance to see first-hand the wonderful, caring job they all do despite being so tested by situations that arise and have to be dealt with.
Thank you to all the staff at Windsor Court from all our family.
My dad was a resident in Windsor Court for three years before he passed away earlier this year and was always happy and well looked after. He frequently had kidney infections when in his last home, but had none during his time at Windsor Court.
The staff made derogatory remarks about me on their phone after forgetting to switch their phone off.
Thanks for raising your concerns with us. We are very sorry that you have not been satisfied with the care received at Windsor Court. As you have raised a complaint via our internal process, the Home Manager is currently investigating your concerns and a written response will be sent to you within...
My dad moved into Windsor Court Care Home 6 weeks ago I was pleased with how modern light and colourful it was on first viewing. My dad’s room is a good size with an en suite sink and toilet. The staff are always pleasant and helpful and seem to do their best to make the residents feel comfortable and at home. The manager's door is always open and is always happy to answer any questions I have needed to ask, as are all the staff. My dad settled in well he has a moan now and again but then we all do!
It is not an easy job doing the work the staff are involved in. It often needs constant care, attention and dedication. I recently attended the Queens Jubilee party held at the home, and all the staff did a great job providing a super afternoon. A special thank you goes out to all the staff who gave up their own time, working what would have been their day off to help with this event. I think that the kitchen/catering team also need a special mention for the effort and creativity of the buffet they provided at tea time.
All do a good job.
My wife has been a resident for almost 18 months and has never found the reason for complaint, my wife always seems to be happy and content which is a blessing for me to see.
I think possibly more could be done to the rooms to make them feel more homely.
Thank you for your kind comments we are so pleased your wife is settled and happy. I would be happy to discuss any additions and ideas you may have to make her room more homely.
After a difficult 2-3 years for Windsor Court, for all sorts of reasons (not just covid), things are improving. New management, some new staff who seem to fit in very well, some of the experienced staff are there to support them. The Wellbeing idea is starting to show good results. Things are happening. Maybe still lots to do and it will take time, but a good all-round improvement.
Staff members are very kind and helpful at sorting problems out. Also, they are friendly when assisting me when I first came in and supporting me with memory, chatting and explaining how to make crafts in activity classes, which I enjoy very much. A hair salon is available too and soon a cinema is to be opened.
My son took me out for the day and I said take me home, meaning the care home. I will say almost all the staff are more like friends. It would be impossible to like and be liked by everyone. At 95-years-old I am content at the moment to spend my last days here. We could do with more staff!
Mum has been in Windsor Court for 3 years and has been well looked after although there has been a few issues since the new manager has been there I feel that it has improved with communication foremost. Te staff who look after mum are very caring and a few are amazing with how they have been throughout the lockdown.
My father has recently become a permanent resident at Windsor Court having firstly gone in for a rest bite. Windsor Court have collaborated quickly and effectively with outside agencies to meet my father’s needs, enabling a smooth transition into the home for him. All the staff have been very approachable and friendly and in these difficult times of Covid have been caring and professional. I would highly recommend Windsor Court.
Having taken the decision as a family to take my wife into the safety of Windsor Court we cannot speak highly enough of the staff. All the carers, cleaners and maintenance worker of Windsor Court and also the support they have shown to my family. We rest soundly knowing our loved one is in great caring hands. Thank you all.
The overall standard of care for my wife has been really good. I would recommend this care home to friends and family.
We are now happy with mums safety since wedges are in place in her bed. The management has been very helpful and supportive with this matter for which we are very grateful.
The variety of activities that they carry out with the residents is brilliant.
Professional environment. Staff are friendly and care for the residents. Plenty for the residents to do.
My brother is well looked after, very attentive and keeps him clean and healthy.
My mum was a resident. We put in a complaint after finding my mother left in bed until lunchtime she had not been washed with no food or drink and her catheter full to bursting on the floor. We told staff after this day she had no drink or a beaker. Her bathroom stunk of urine and some days the corridors also stunk of urine. She was left in bed most days so we had no alternative to remove her and take her to a better place.
Thank you for your review, we value all feedback as this allows us to make improvements where required. I am sorry to hear that you felt dissatisfied with the service we provided. Following our meeting, we felt that you were given the opportunity to express your concerns and in return, this allowed...
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 06 Mar 2026
Residents and colleagues at Windsor Court Care Home in Goole, East Yorkshire, were delighted to welcome local heroes from Humberside Fire & Rescue Service, Goole Fire Station, for a special...
- 23 Sep 2025
Residents at HC-One’s Windsor Court Care Home in Goole, East Yorkshire, continue to enjoy meaningful activities that support wellbeing and happiness, with one resident recently enjoying a special pamper day...
- 29 Jul 2025
Residents at HC-One’s Windsor Court Care Home in Goole, East Yorkshire, recently took part in a heartwarming community art initiative as part of the Art 4 All project, led by...
There are no upcoming events for Windsor Court Care Home.
Awards / Recognitions (2)
- 21 Sep 2017Recipient: Windsor Court Care Home
- 30 Sep 2013Recipient: Windsor Court Care Home
Accreditations
There are no accreditations posted yet for Windsor Court Care Home.
Meet the Team (4)

Julie has been dedicated to the care industry for over 20 years and brings a wealth of experience to her role. She started as a night care assistant in a local care home and became a Registered Manager within two years. She moved to Windsor Court in August 2021, when the home was rated Inadequate, and together with a dedicated team brought it up to standard, achieving a rating of Good at its last CQC inspection in 2025. It was an achievement the whole team was thrilled with. Julie and her team thrive on enhancing residents' lives and ensuring their needs are met every day, and have built a strong reputation with the local community, professionals, and families. For Julie, residents always come first: if they smile, the team smiles. She is guided by a simple principle: to treat every resident as she would want her own parent to be treated.

Gemma has been part of the Windsor Court team for 20 years. She began her journey in the kitchen as a kitchen assistant and has since taken on many roles across the home, including carer, senior carer, unit manager, nursing assistant and housekeeping. She is now the Home Administrator, where her duties range from answering the door and phone and handling enquiries to general office work. She supports staff, residents and families alike.

Lauren joined Windsor Court in 2018 as a kitchen assistant. She spent two years as second chef and is now the Head Chef. Her role is to make sure residents enjoy a nutritious, tasty and balanced diet.

Ana has worked at Windsor Court for around 4 years as Head Housekeeper. She takes pride in making the home clean, comfortable and welcoming, and believes the little details make a big difference. She leads a dedicated team who give their very best every day, and considers it a privilege to be part of such a caring, hard-working group who look after residents with kindness, dignity and respect.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service -more info.