Windsor Court Care Home

Bartholomew Avenue, Goole DN14 6YN
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9.8 115 Reviews
  • Windsor Court Care Home, Goole
Windsor Court Care Home, located in an attractive residential area of Goole in Yorkshire, supports older people to lead their best lives with personalised residential, nursing and dementia care.

The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends and family, the lovely en-suite bedrooms, hair salon, café, pub are all on hand for residents to enjoy and the wellbeing programme helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

The catering team at Windsor Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Windsor Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most.

From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at are encouraged to take an active role in the Goole community in whatever way suits them best.
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Care Provided by Windsor Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1027

These prices are only a guideline, please contact Windsor Court Care Home to find out the exact price for your requirements.

Contact Windsor Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Windsor Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Julie Harrison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (77)

Windsor Court Care Home Reviews (115)

9.8

Windsor Court Care Home has a Review Score of 9.8 (9.779) out of 10, based on 16 reviews in the last 2 years.
Over all time Windsor Court Care Home has 115 reviews.

Overall Experience
  • 77
  • 32
  • 4
  • 0
  • 2
Date Published
  • 115
  • 5
  • 5
  • 16
  • 99
Reviewer Connection to Windsor Court Care Home
  • 35
  • 32
  • 13
  • 8
  • 5
  • 5
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 115, showing 61-80
Review from Marlene B (Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved from another care home - Windsor Court is much better, I do a little gardening, play bingo, I get lots of visitors. All the staff are lovely and kind. Plenty of people to talk to.
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Review from David T (Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Windsor Court I have found the staff very helpful and kind.
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Review from Lorrain T (Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in a unit as I can't get out of bed but the staff always find the time to come and talk with me. The home is very clean and nice food.
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Review from Blanche G (Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been here a lot of years. My family visit most days. I don't do activities but I can if I want to go out for a meal.
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Review from Shirley W (Friend of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the care home often and find managers and staff quite helpful. I've seen how caring everyone is and I will always be willing to help while possible.
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Review from Lynn P (Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like my new home, the staff are nice and kind. I started Zumba on Saturday and it was fun.
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Review from Christine G (Daughter of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When our dad went into Windsor Court we were satisfied that he was getting the care he needed.
After a few days, when my brother visited him, he found dad had been moved upstairs and he had been there a few hours with no buzzer to call for help.
It was like a different place upstairs, it seemed
like he had been left there and forgotten about.
But after being in hospital a few days, he went back for end of life care and was put downstairs, the staff couldn't do enough for him.
Unfortunately, he died that night but his last few hours were good and we will always be grateful to the staff for all they did.
Reply from HC-One, Careline Team at Windsor Court Care Home

Thank you for taking the time to fill in a care review following the sad loss of your Father. We would like to offer our deep condolences to you and your family. After speaking to the staff at the Care Home it was not their intention to cause you or your family any distress.

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Review from E C (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are very caring and my mother seems to like them which is the main thing. I would like to see a better way of staff communicating or having information to hand. As an example; if I ask a question I don't want to be told "I've just come on duty" but would like to be told "I've just come on
duty, but I will check for you!"


My mother will have been at Windsor Court for a year and has not had one arranged outing other than the supermarket. There is not enough stimulation but I can see this is due to staffing restrictions. The communal lounges smell of urine which is impregnated in the carpet and chairs, Sandringham looks to have had no update or care to attention for a long time.

Reply from Claire Hurworth, Careline Manager at Windsor Court Care Home

Thank you for taking the time to send a review and voicing your concerns. Please be assured that you can speak to any of our senior staff during your visit to the home. The home manager also has an open door policy for any visitors who have concerns and is always available. Activities are held Monday to Friday and Monthly on a Saturday for chair Zumba. Outings are held regularly pending of course on the weather. We have regular evening activities that are really popular that relatives and residents are invited to join in. Each resident is given the choice to go out but if they decline they cannot be forced. All our residents were asked yesterday to go out for a fish and chip lunch but some residents declined, a coffee morning is held every Friday and your mum has joined in with the other ladies and also enjoys afternoon tea in the new café area that has been developed on the unit.
We are working hard to develop a relaxing comfortable light area for our residents to live in. We have just completed a refurbishment of the lounge and new furniture which the ladies enjoy sitting and relaxing in.

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Review from Helen M (Friend of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very nice and caring to my friend. She says they look after her very well.
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Review from Mel M (Niece of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle is happy at Windsor Court, excellent care is given, as family we are always made welcome.
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Review from P S (Daughter of Resident) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff seem very caring but sometimes communication is lacking with relatives. Overall satisfied with the care for my mum who seems very happy.
Reply from HC-One, Careline Team at Windsor Court Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We are sorry if you feel there is a lack of communication within the home.
The Home Manager has an open door policy and can be contacted at any time.
We hold regular monthly relatives meetings and Manager Surgeries to listen to relatives and families and to discuss any issues or concerns.
Please feel free to contact the home or staff on duty if we can be of any assistance in the future.

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Review from Hilary B (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very good care home with pleasant staff, a clean, attractive environment and excellent food. The management are engaged and responsive to suggestions and questions. My mum is well cared for here and I can feel happy to know she is safe. He condition has improved since she arrived here 6 months
ago - she has put on weight and seems much happier and more relaxed.
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Review from Dorothy W (Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy at the home everyone is so kind, I really enjoy all the activities making easter bonnets, playing bingo we have lots of fun. A very clean house.
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Review from S K (Friend of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly welcome from the staff always available if needed. Home lovely and clean.
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Review from Charles L (Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the peace and quiet. I walked around the garden and feed the birds. I like my radio and listen to sport. Food is very good. Staff are good and always helping.
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Review from K M (Son of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
No adverse comments!
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Review from Joan C (Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have made lots of friends here.
I'm happy.
I enjoy playing dominoes, also the time in my room playing on my i-pad.
All the staff find time to talk to you.
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Review from Herbert P (Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very settled at the home.
I enjoy bingo nights, any friends can come.
It's very friendly.
The food is excellent.
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Review from Peter S (Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it here.
I can paint and watch cowboy films.
Nice food and I like coffee morning.
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Review from D S (Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very relaxed atmosphere exists here. The staff are considerate and helpful. The interior is kept clean and fresh.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Windsor Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Windsor Court Care Home is calculated as follows: ( (156 Excellents x 5) + (26 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 190 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Windsor Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Julie

Julie Harrison

Job Title: Care Home Manager

What does ‘kindness’ mean to you?
“Treating someone with respect the way you would like to be treated.”


As a Heath Care Professional, Julie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since September 2021, Julie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Julie remarked:


“Seeing motivated staff and well cared for Residents.”


Julie believes her biggest achievement is living day to day as she believes she faces different challenges of life every day.


Outside of work, Julie enjoys going away on family breaks at the weekends to unwind.


If you would like to find out more about Windsor Court, Julie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service - more info.