The Grove Care Home

Had a lovely evening meal in the cafe with Mum and her close friends plus my brother who was visiting. This was a 'private dining experience. The food was wonderful and so was the service. The chef was a lovely hostess who looked after us beautifully.

The Grove has a nice feel for this type of socialising for those residents who want or need these interactions. There is always the tea trolley with cheery staff who deliver and cater for each resident. All the while in the background the staff are efficiently doing the day-to-day home caring, cleaning interacting. I have found all the staff happy to help and aware of what’s going on with Dad. Feel lucky we found this place for him.

The important thing is that my partner seems to be settling so quickly and has nothing but kind words for the staff and her surroundings.

This care home is truly amazing. My mum has settled so well and the staff are caring and kind. The food is nothing short of amazing. Hairsalon is a reasonable price and every aspect of daily life is catered for. The rooms are immaculate which is a credit to the cleaners and most of all unlike other care homes the place doesn't smell of urine. Well done to you all.

I cannot thank all of the staff enough for the time and effort they have all put in to ensure that Dad has coped with the move and integrated as well as he has. Nothing has been too much trouble for them and they have answered our questions and addressed any concerns we have had quickly, professionally and, most importantly, in a lovely, kindly manner.

Would have thought 5 star rating would say it all. Having started with a different care home can definitely recommend The Grove. Always staff on hand should they be needed. I no longer need to deal with her laundry as previously. She is very satisfied with her meals and snacks. Tea and snacks being something that didn’t happen previously.

Mum has been happy at the Grove for over 2 years now. We have always found the staff to be very friendly and helpful and we are confident that she is being cared for in a caring and safe way. When we go and visit we are always made to feel welcome and when we are taking Mum out the staff make sure that she is in her wheelchair, ready and waiting.

It is not an easy decision to have to go into a care home. We would all rather stay in our own homes. But as circumstances change and things are sometimes beyond our control we have to face reality. The care and compassion shown to my father since he went into The Grove Care Home has been so much more than I expected. He is a very private and dignified gentleman who has adapted to his new life. This is all down to the staff at the home. Nothing is too much trouble, they do everything with a smile on their faces and positive attitude. I feel very lucky to have him close by and in a caring, clean environment.

May I please extend the thanks of all my family to the staff at The Grove Care Home for all the care and attention they have given to Mum during her stay there. We are all sure that she would like to be younger, more mobile and more independent but there only is what is and the carers have given her security and contentment. Just as important they have involved her in many activities which help her both physically and mentally. We can only hope that they are made aware of the great work that they do.

Mum always seems happy and well cared for. The staff are always friendly and helpful and I can tell that Mum has bonded with them. It's a lovely home with nice modern decor and beautiful surroundings.

Their response to a recent illness was excellent.

I don’t have any concerns, knowing The Grove will take very good care of him.

I have peace of mind that my mum is being well looked after.

A good choice for Mum and the staff are nice people, the days are filled with a good level of activities. More dementia facilities are due which will help. Can be less focused on weekends when seemingly running at lower staff levels which can be a concern.

I believe my sister is very well cared for, her needs and wants assessed and attended to appropriately. I and the rest of my family are always made welcome when visiting or contacting the home. The staff appear caring and motivated and the senior and managerial staff are always available if I need to speak to them

Finally, her heating was tested after the wax had been removed, and she has been given one hearing aid. Once one was sorted, the plan was to do the same with the other. Made visit. No hearing aid. There is much more to say.

I am always impressed with the care Mum receives and how the staff pick up any issues with Mum's health as they did when Mum had an issue with her eyes. The doctor was contacted, and medication was organised... I have been unwell recently and haven't been able to visit; it is such a relief to know she is being well taken care of... thank you.

Myself and two family members were treated to afternoon tea with my mum. The whole experience was brilliant. The tea was lovely and mum had a big smile on her face the whole time. She had always enjoyed eating out and it obviously brought back happy memories, and the experience made new ones for us. Many thanks to all staff involved.

I came to The Grove for respite care. I needed to be aware of the routine etc should I need to be a full-time resident in the future.

My mum recently moved into the Grove and settled into this amazing home. Nothing was too much trouble and the care received was wonderful, as was the food and surroundings. Her flat was lovely and I cannot thank the amazing staff enough and credit to them all for making her feel at home.