Temple Croft Care Home

42 Scartho Road, Grimsby DN33 2AD
Review Us
9.9 88 Reviews
  • Temple Croft Care Home, Grimsby
Temple Croft is a Grimsby care home that boasts scenic grounds and an interior that has been lovingly converted to make the most of this property for the purpose of care practice.

The home is well-located for amenities, while inside the home residents benefit from a holistic approach from a highly-trained team of professionals.

Dignity and privacy are prioritised and loved ones made to feel welcome when visiting.

Temple Croft is a home where residents are treated as family members and the staff members go out of the way to make Temple Croft a happy home for al the residents.

The team are able to look after residents who belong to diverse cultural, ethnic, and social backgrounds.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £791 – £802
  • Self-Funded Residential Dementia Care: £791 – £802
  • RESPITE Self-Funded Residential Care: £791 – £802
  • RESPITE Self-Funded Residential Dementia Care: £791 – £802

Hairdressing and chiropodist invoices are excluded from the weekly fees.

These prices are only a guideline, please contact Temple Croft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jasmine Dhaliwal (Manager)

Local Authority / Social Services

Admission Criteria

  • Discharge team, Focus.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

Visiting

  • Families and friends can visit their loved ones except for protected meal times.
    Visits start from 10 am till 12pm, 2pm till 4 pm and then after 5: 30 pm.

Parking

  • Car Park in front of home. Please do not park too close to the entrance.

9.9

Temple Croft Care Home has a Review Score of 9.9 (9.917) out of 10, based on 47 reviews in the last 2 years.
Over all time Temple Croft Care Home has 88 reviews.

Overall Experience
  • 79
  • 8
  • 1
  • 0
  • 0
Date Published
  • 88
  • 12
  • 20
  • 46
  • 42
Reviewer Connection to Temple Croft Care Home
  • 31
  • 13
  • 7
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 41-60
Review from N T (Stepdaughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather has been a resident for 3 months at this point. He has settled in well thanks to the care he receives from the attentive staff. The food always looks and smells delicious and there is always a good atmosphere in the lounge. The activities coordinator is very proactive and goes above and
beyond to arrange things of interest for my stepfather and all the residents. The home seems very well run and the communication has been excellent. For example, they always ring if there’s been even a minor fall, or anything that we might need to know about concerning his care. His room is always neat and tidy and very clean.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. Very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V T (Resident) assisted by family/friend published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been here for one year and I am quite satisfied and happy. I have made friends with all the different cultures and I have made friends with people with the same interests. I enjoy the activities, especially the entertainment. We enjoy the food which suits everyone's needs. The Manager is helpful
and will do everything we need, The place is kept very clean and as good as have at home.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for such a lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before my mum came to stay here, she wasn't eating, drinking, or washing, she was basically wasting away. Now she is a totally different person, she's got a smile back on her face, she's clean and eating 3 meals a day and looks healthy again. I've nothing but praise for the staff for looking after her.
Thank you.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for such a lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bryan B (Brother-in-law of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B W (Sister of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister has come to Temple Croft Care Home I can see a really good improvement in my sister's health and appearance, she has made some friends and enjoys all the activities.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Brother of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the staff and all care and facilities
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Granddaughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful at Temple Croft Care Home and is nice to see my nana in the company of other residents, she has been on her own for so long before she came to the home. The food is delicious, I got to have a meal with her very tasty, they have a lot of fun activities and visitors,
would highly recommend.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M L (Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy here, there isn't anything that I would change. I love the garden. Our activities lady keeps me busy. The food is lovely, I love that my washing and clearing is done for me.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review.
Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara M (Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very very good. I am very very happy here, the staff are friendly. I have made friends. I enjoy the singers when they come.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for your lovely review.
Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan K (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been wonderful, nothing was too much, regularly asked is everything is OK. Very caring and understanding. My mum has been in a few care homes and Temple Court is the best by far. So friendly and helpful.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, for your review, very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sam M (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Temple Croft since March 2022. She was originally discharged directly from the hospital here but I couldn’t have chosen a better care home for her. She is sadly permanently bed-bound and some days has no capacity, other days she has some. She has received the utmost care and compassion
from all members of staff who are just so kind, and caring and, although busy, always have time for her (and me when I visit). She has her hair and nails done by visiting professionals and is also visited by the lovely activities coordinator. The home is clean, the food smells great and the whole place has a really happy feel about it when I walk through it. Although I wish my mum didn’t need care, I can honestly say that I’m pleased she’s being looked after by a team of such lovely people - I couldn’t ask for more! Thank you
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E W (Granddaughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana came to you just after Christmas and I couldn’t ask for a better carehome for her to spend her last few months in. You loved and cared for her like she was your own. The staff are amazing and ever so caring! You offer fun and activities for them to help their brains stimulate weekly and your
entertainment and classics for them is great! I have no negatives for this care home it's so clean and well looked after and cannot thank them enough for how they looked after my nan!
P.s the food always smelt great.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. It is very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally J (Friend of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely home from home this is, the staff are bubbly and friendly all the residents were content it was so lovely to go there for their coronation celebrations. Staff were dancing with residents and residents were singing.
Keep up the good work x
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Sally, for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda T (Sister of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've found the carers and all staff to be courteous and friendly at every visit. My sister is being cared for very well, excellent care to be precise. A very well-run care home, very clean and good food. Nothing is too much trouble for the staff.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Lynda, for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and helpful. Temple Croft Care Home is managed very well and residents are looked after very well. I wouldn't hesitate to recommend Temple Croft Care Home to anyone who needs good care. The food is very good and the accommodation is comfortable and clean.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. Much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm W (Husband of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience with this home is first-rate. My wife is treated with the utmost resect.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Malcolm, for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael M (Brother of Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home with no adverse comments. Plenty of friendly and caring staff. Fun events are arranged for residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane L (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was referred to this home for respite for immediate care as she was suffering badly from anxiety, depression and dementia. It has taken several months for her to settle, but with the patience and help of all the lovely cares that I have met since her stay, she has now taken permanent care.
The staff are brilliant throughout, getting my mum to join in with activities, communicate and even smiles again. Certainly would recommend this home to other people that require the care and safekeeping.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Diane for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Relative of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the team are very friendly. They treat our family member with dignity and treat him as part of their family. He enjoys all the meals and says how good they are. Any concerns and the manager and admin are always there to help. Always seems to be lots of good activities or something going on.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Michelle for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy F (Daughter of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad got sent to Temple Croft in February for respite and rehab. At first, my dad wasn't happy, but over time he started to settle and realise everyone was there to help him. The carers are so caring and understanding, not just to Dad, but to me as well. The girls are so caring and always at hand,
nothing is too much trouble. You can see how much care is put into all the residents and the love the residents have for each member of staff is heartwarming. The home is always doing activities and keeping the residents busy. So, for this, I thank you all for all the hard work you all do and for the love and attention you give my dad.
Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Mandy for the lovely review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Temple Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Temple Croft Care Home is calculated as follows: ( (515 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 555 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Temple Croft Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (3)

Loading...

Meet the Team (3)

Jasmine

Jasmine Dhaliwal

Job Title: Home Manager Joined: 2021

Jasmine is the registered manager at Temple Croft. She is very passionate about her job with 13 years of experience in health and social care. Jasmine leads by example to provide the best care for all the residents.

Lisa

Lisa Hambling

Job Title: Day Team Leader Joined: 2014

Lisa has been here for a long time, she has progressed from a domestic assistant to a care assistant and now she is a team leader who leads her team very well.

Kim

Kim Ledwidge

Job Title: Day Team Leader Joined: 2017

Kim is a brilliant team leader who has worked at Temple Croft for many years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Temple Croft Care Home to verify any information. View our terms and conditions. Temple Croft Care Home has an Enhanced Service - more info.