The care, kindness, and understanding of his needs has been outstanding
L E (Daughter of Resident)
kept to a very high standard with friendly staff of all ages who take nothing as too much trouble
Audrey N (Respite Resident)
The staff of Edmund House really care about their residents, not just care for them
Catherine P (Daughter of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
Edmund House Care Home has a Review Score of 9.8 (9.790) out of 10, based on 21 reviews in the last 2 years.
Over all time Edmund House Care Home has 79 reviews.
We value your feedback. Edmund House has a genuine regard for all of our residents, and their overall health and well-being are an absolute priority for us. We would appreciate it if you could contact the Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 to discuss your concerns further.
Thank you for taking the time to leave us your lovely comments. We are so pleased to hear that your mum enjoyed her respite care with us and that she has made new friends during her stay. Thank you for choosing Edmund House Care Home for your stay.
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially hearing words like 'one big family' being used to describe our care and we hope that your mother feels like part of our Edmund House family. Please let us know if there is anything we can do to make her stay as comfortable as possible and we look forward to, hopefully, seeing you again soon.
Thank you for your kind words. We are very happy to hear you can feel at ease with your dad in our care. We are happy to hear you feel like your dad is part of our Edmund House family when we introduce him to our new residents. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible and we look forward to seeing you again soon.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your partner in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially with the variety of activities we arrange. Thank you for choosing Edmund House for your partner's respite stays.
Thank you for taking the time to leave your lovely review. We are so pleased that your mum felt like part of our Edmund House family and that you felt welcomed and reassured whilst your mum was in our care. We are looking forward to seeing you again.
Thank you for leaving your kind review. It is always nice to hear comments such as 'compassionate' and 'truly amazing' used to describe our care and we hope Edmund House did everything possible to make a difficult transition as easy as possible. We hope to continue providing your mum with the best possible care.
Mum has Dementia but they help her day to day to deal with this, and are always interacting with the residents. From meals to the Activities which I find are a great help, The Manager is so helpful and comes up with so many ideas to keep all the residents entertained.
Mum is always clean and so are her things, nothing is ever too much trouble.
Thank you for your kind words. It is always nice to hear words like "nothing is ever too much", “friendly” and “helpful” being used to describe our care. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are happy to hear you feel like a part of our Edmund House family. Please let us know if there is anything we can do to make husband's stay as comfortable as possible.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
Thank you for your kind words. We are so happy that the warm welcome you received helped quell the nerves you both had on arrival and that your Sister has now settled into her new home with us. I will certainly pass your lovely comments on to the whole team; thank you again for taking the time to leave this review.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible. Thank you for choosing Edmund House for your stay.
Thank you for taking the time to write us a review. We are so happy to hear that you enjoyed Mum's Birthday celebrations. Thank you again for your feedback.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you felt at ease with your Mum in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your Mother-in-Law is looked after well in our home and treated with dignity. Thank you for choosing Edmund House for your Mother-in-Law's stay.
Thank you for your feedback. We are glad to hear that you feel everything has been excellent at Edmund House. Thank you for choosing us for your Dad's care.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you have enjoyed your stay with us and found that you were looked after with kindness and care.
We appreciate you taking the time to leave us your comments. We are sorry for your loss; please accept our condolences. We are glad to have helped you and your family through such a difficult time. Hopefully, you will go away from this feeling like your dad received the best possible care.
Thank you for taking the time to leave your review. Please let us know if we can help again in future.
Thank you for your review. We are so happy to hear that you feel at ease knowing that your Father is well looked after at Edmund House. Thank you for choosing us to care for him.
The Review Score of 9.8 (9.790) out of 10 for Edmund House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Our modern home welcomes people in need or residential care, including those living with dementia, Huntington's or Parkinson's. Each spacious bedroom offers comfortable and tasteful furnishings and decor as well as en-suite facilities .
Since starting my career with the Social Services as a Care Manager from 2002 to 2017, my dream was to make a difference to peoples lives in their last years, months, weeks and days of their life.
My dream came true in 2017 when I became the Home Manager of Edmund House. I can now make that difference and fulfil that dream.
I have spent the last thirty years' working in social care in several different settings and teams. I really enjoy supporting our residents and staff in maintaining and developing their independence and skills and strongly feel that my position at Edmund House provides me with the opportunity to do this.
I have a wealth of knowledge and experience that I use and my role at Edmund House is extremely rewarding and I continue to develop my skills and knowledge daily.
I have lived in Scunthorpe all my life and live within a few minutes’ drive of Edmund House. I have two children and in my spare time I enjoy tinkering with my car, long walks in the countryside and carp fishing.
I have been working for Bupa for just over 4 years. Before working here, I was a full time stay at home mum as I took a few years break from my career until my children were older.
I enjoy working in the care home sector as every day is different. I love meeting new people as you get an insight into everyone’s life. The most rewarding aspect is having an impact on people’s lives with small acts of kindness & building meaningful relationships with residents as well as families.
I was born in London and moved to Scunthorpe in 2003. I completed my Level 2 in childcare, to then go on to help running my dad’s business. I am an extremely family orientated person. My 3 children, parents & siblings are a big part of my life. I believe in making each day count, building memories as we go along! I pride myself in setting a good example for my children. I regularly go on walks to help keep fit which also helps keep a clear mind and I often visit different cities/towns to eat out. My biggest passion is to travel and see the world, I love experiencing different cultures and meeting people from different backgrounds. Every year I try to go on holiday abroad with the family. My husband is my biggest supporter who always encourages me to go further and achieve more!
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