Edmund House Care Home

I take my partner to Edmund House regularly to take part in their open days, coffee mornings and community activities. It allows a little respite and my partner is able to socialise with residents, families and staff. The atmosphere is always very welcoming, the staff are happy to help and nothing seems too much trouble. The residents are always happy and there are always fun activities going on from farm animals in the garden, sing-alongs or drumming, coffee mornings, craft activities and much more. Everyone seems happy and well cared for and the home is always clean and tidy. We look forward to our visits.

My mum was an emergency admission for respite care on a bank holiday weekend. The home was very welcoming and couldn't do enough to reassure and settle her in. Everything was well explained and her room was fully adapted for her needs. Staff were very attentive and nothing was too much trouble. As relatives, we felt very reassured that Mum was being well cared for. Would happily use the facilities again if need be.

My mum is ninety-nine and it was a difficult and emotional decision to look for a care home. I visited several homes and studied all the CQC reports. I could not find the ideal home for Mum. However, immediately when I entered Edmund House I felt the warmth and care I was looking for. It certainly had the X factor! All the staff are friendly, caring and truly amazing. The safety is excellent and Mum is cared for with dignity, respect, compassion and love. The food is plentiful and tasty. The activities are fabulous and motivate and stimulate Mum. Thank you to everyone at this wonderful kind, caring home.

Having mum in Edmund House has helped us to get on with life and be able to take mum out and visit her without having to worry, as we know she is looked after. I would recommend Edmund House to anyone who has a loved one that needs help and company.

Mum has Dementia but they help her day to day to deal with this, and are always interacting with the residents. From meals to the Activities which I find are a great help, The Manager is so helpful and comes up with so many ideas to keep all the residents entertained.

Mum is always clean and so are her things, nothing is ever too much trouble.

My husband has now been living in Edmund House for ten months, I couldn't wish for a nicer place for him. The staff are brilliant he's well looked after and there is always something arranged to keep residents occupied (bongo drums, singing, skittles, painting, dancing to name a few). All are encouraged to take part if they so wish. It's like one big happy family. Visitors are warmly welcomed at any time of the day. I cannot praise the staff enough. Thank you, everyone.

My mum is in Edmund House Care Home and is well looked after. The staff are so caring towards her. Mum’s always clean and tidy and well looked after. Always activities going on, morning and afternoon, if they want to join in. Plenty of food and drinks all the time which always looks good to eat. Mum’s not been too well. I couldn’t of wished for anyone better to look after her than the lovely people in Edmund House

We were very nervous on arrival, but as soon as we entered, we were made to feel so welcome. Shown around and taken to the room that was basic, but we have since added personal items. Given refreshments and then time on our own to adapt. I spent four hours with my sister that day until she was settled in. The other ladies also welcomed my sister. Everywhere is spotless and homely, there is a tuck shop, cafe, and a hairdresser comes weekly. We are encouraged to visit and can go out, always letting them know, of course. There are activities and entertainment most days, and the staff join in. The meals are to die for; there is a choice at every mealtime and are well presented, and everything is homemade. In between meals, they come around with drinks and snacks, never time to get hungry. Now lastly, I come to the staff - what a team! From the cleaners, laundry, carers and managers, they are so professional, caring and kind, always keeping relatives informed. God bless every one of them. She settled in quickly.

Mum has been in Edmund House for three years. Dad was here previously. She is very well cared for by caring and dedicated staff who treat her with kindness and respect. Staff keep us well informed and answer all our questions without hesitation. The Covid experience was not pleasant for anyone but during this time our confidence in her care increased. Staff are happy to deal with any concerns we may have. The staff are the most important aspect of her care - we continue to be vigilant but have to say very happy with her care and treatment. Thank you staff.

My mum has been here since December 2021, very settled and well cared for. Carers keep me very well informed on Mum's wellbeing. Mum has just celebrated her 98th birthday and the home put on a lovely spread for us and we had a lovely afternoon with my mum and sister who travelled up from Kent for it. Nothing is too much trouble for any of the members of staff. Many thanks.

My mother entered Edmund House in July 2021, direct from hospital; in the interim period, before I could take in her own clothing, the staff had clothed her and made sure she was comfortable. This was during the Covid pandemic and as such, I was unable to visit. However, when restrictions were lifted, I was not disappointed. The staff, amenities, bedrooms (all with en-suite wet rooms) were spotless. Nothing was too much trouble for the staff - you asked, they delivered. A daily entertainment program is provided and all special occasions - personal or otherwise are well catered for. My mother was resident there for 11 months until June 2022, when she passed away in hospital. The care and devotion the staff give their residents is second to none - total professionals, each and every one. Needless to say, "if" I find myself needing to relocate to a Care Home, Edmund House will always be my first choice, each time, every time.

Edmund House Care Home is a care home with very high standards. Very clean, good food and all the staff are very caring and friendly. My mother-in-law is well looked after and cared for with dignity. Edmund House has given her family peace of mind knowing she is so well looked after.

My dad went into Edmund House on Christmas Eve for 2 weeks respite after falling at home a couple of times. The care, kindness, and understanding of his needs has been outstanding. All staff excellent, food excellent, cleanliness excellent.

All staff are extremely caring and kind. The home is kept to a very high standard with friendly staff of all ages who take nothing as too much trouble. I thoroughly enjoyed my 2 weeks respite and was really looked after with kindness and care.

My dad died in July in Edmund House, having lived there for three years. I cannot thank the staff at all levels for their care of him and support to his family. Throughout the trying times and Covid-19, we were so pleased to see him in photos and videos on Facebook, enjoying himself with a variety of activities. When we did get to visit, we knew he had been well looked after. The staff of Edmund House really care about their residents, not just care for them. I will never forget their kindness and compassion shown to my dad.

The staff were all kind and helpful. The food and attention were extremely good. Everywhere was clean and fragrant. The room was comfortable and well furnished.

I am very happy to have my father stay at Edmund House. It gives me peace of mind knowing he is cared for with professionalism, compassion and kindness - all very important. His needs are considered and acted upon. He is given food that he likes and requests. There are activities that he can join when he is able to. The carers have some fun with him too, and it is fabulous that time is taken for this to help his mental health. We very much appreciate what this home and the carers do for Dad.

The staff treat every resident as an individual, and I highly recommend this service!

Mother-in-law has been in for over a year and had been extremely well cared for. Last month she had a short spell in hospital after the staff noticed she was unwell. They kept us informed about her condition, and the Facebook page has been brilliant in letting us see how she is getting on when we've not been able to see her. Would highly recommend them all for how they care for the residents.

The family look forward to all the Facebook posts, and the activities are great.

This care home is one of the best places I have had the pleasure of visiting. The staff that work there from the manager down to the cleaners are all so helpful and friendly. They know each resident inside out. The environment is beautiful and clean, a home from home for all the residents to enjoy in those last years of life. From walking in through the front door, the place feels homely and staff make it all stress-free for anyone who enters by being so helpful. These carers provide excellent individualized care to each resident and listen to their every need. They have so many activities to look forward to daily and also plenty of friends to talk to. Today, during my visit I was sat outside in my car and could hear music playing, residents and staff laughing. I would definitely without a doubt recommend this home for my family and friends, as this manager and her team are doing a fantastic job of looking after loved ones that need a little extra support in their elderly years.