
The care, kindness, and understanding of his needs has been outstandingL E(Daughter of Resident/Service User)

kept to a very high standard with friendly staff of all ages who take nothing as too much troubleAudrey N(Respite Resident/Service User)

The staff of Edmund House really care about their residents, not just care for themCatherine P(Daughter of Resident/Service User)

The care, kindness, and understanding of his needs has been outstandingL E(Daughter of Resident/Service User)

kept to a very high standard with friendly staff of all ages who take nothing as too much troubleAudrey N(Respite Resident/Service User)

The staff of Edmund House really care about their residents, not just care for themCatherine P(Daughter of Resident/Service User)

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who are living with dementia and to those who are no longer able to live at home. Carers are trained and experienced in the challenges of looking after individuals with memory loss, taking pride in a sensitive and...
Care Provided by Edmund House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Edmund House Care Home for full pricing details and T&Cs.
Contact Edmund House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Michelle MacKenzie(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (56)
Edmund House Care Home Reviews (94)
Edmund House Care Home has a Review Score of 9.8 (9.827) out of 10, based on 28 reviews in the last 2 years.
Over all time Edmund House Care Home has 94 reviews.
I take my partner to Edmund House regularly to take part in their open days, coffee mornings and community activities. It allows a little respite and my partner is able to socialise with residents, families and staff. The atmosphere is always very welcoming, the staff are happy to help and nothing seems too much trouble. The residents are always happy and there are always fun activities going on from farm animals in the garden, sing-alongs or drumming, coffee mornings, craft activities and much more. Everyone seems happy and well cared for and the home is always clean and tidy. We look forward to our visits.
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your partner in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially with the variety of activities we arrange. Thank you for choosing Edmund House for your partner's respite stays.
My mum was an emergency admission for respite care on a bank holiday weekend. The home was very welcoming and couldn't do enough to reassure and settle her in. Everything was well explained and her room was fully adapted for her needs. Staff were very attentive and nothing was too much trouble. As relatives, we felt very reassured that Mum was being well cared for. Would happily use the facilities again if need be.
Thank you for taking the time to leave your lovely review. We are so pleased that your mum felt like part of our Edmund House family and that you felt welcomed and reassured whilst your mum was in our care. We are looking forward to seeing you again.
My mum is ninety-nine and it was a difficult and emotional decision to look for a care home. I visited several homes and studied all the CQC reports. I could not find the ideal home for Mum. However, immediately when I entered Edmund House I felt the warmth and care I was looking for. It certainly had the X factor! All the staff are friendly, caring and truly amazing. The safety is excellent and Mum is cared for with dignity, respect, compassion and love. The food is plentiful and tasty. The activities are fabulous and motivate and stimulate Mum. Thank you to everyone at this wonderful kind, caring home.
Thank you for leaving your kind review. It is always nice to hear comments such as 'compassionate' and 'truly amazing' used to describe our care and we hope Edmund House did everything possible to make a difficult transition as easy as possible. We hope to continue providing your mum with the best possible care.
Having mum in Edmund House has helped us to get on with life and be able to take mum out and visit her without having to worry, as we know she is looked after. I would recommend Edmund House to anyone who has a loved one that needs help and company.
Mum has Dementia but they help her day to day to deal with this, and are always interacting with the residents. From meals to the Activities which I find are a great help, The Manager is so helpful and comes up with so many ideas to keep all the residents entertained.
Mum is always clean and so are her things, nothing is ever too much trouble.
Thank you for your kind words. It is always nice to hear words like "nothing is ever too much", “friendly” and “helpful” being used to describe our care. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
My husband has now been living in Edmund House for ten months, I couldn't wish for a nicer place for him. The staff are brilliant he's well looked after and there is always something arranged to keep residents occupied (bongo drums, singing, skittles, painting, dancing to name a few). All are encouraged to take part if they so wish. It's like one big happy family. Visitors are warmly welcomed at any time of the day. I cannot praise the staff enough. Thank you, everyone.
Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are happy to hear you feel like a part of our Edmund House family. Please let us know if there is anything we can do to make husband's stay as comfortable as possible.
My mum is in Edmund House Care Home and is well looked after. The staff are so caring towards her. Mum’s always clean and tidy and well looked after. Always activities going on, morning and afternoon, if they want to join in. Plenty of food and drinks all the time which always looks good to eat. Mum’s not been too well. I couldn’t of wished for anyone better to look after her than the lovely people in Edmund House
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.
We were very nervous on arrival, but as soon as we entered, we were made to feel so welcome. Shown around and taken to the room that was basic, but we have since added personal items. Given refreshments and then time on our own to adapt. I spent four hours with my sister that day until she was settled in. The other ladies also welcomed my sister. Everywhere is spotless and homely, there is a tuck shop, cafe, and a hairdresser comes weekly. We are encouraged to visit and can go out, always letting them know, of course. There are activities and entertainment most days, and the staff join in. The meals are to die for; there is a choice at every mealtime and are well presented, and everything is homemade. In between meals, they come around with drinks and snacks, never time to get hungry. Now lastly, I come to the staff - what a team! From the cleaners, laundry, carers and managers, they are so professional, caring and kind, always keeping relatives informed. God bless every one of them. She settled in quickly.
Thank you for your kind words. We are so happy that the warm welcome you received helped quell the nerves you both had on arrival and that your Sister has now settled into her new home with us. I will certainly pass your lovely comments on to the whole team; thank you again for taking the time to leave this review.
Mum has been in Edmund House for three years. Dad was here previously. She is very well cared for by caring and dedicated staff who treat her with kindness and respect. Staff keep us well informed and answer all our questions without hesitation. The Covid experience was not pleasant for anyone but during this time our confidence in her care increased. Staff are happy to deal with any concerns we may have. The staff are the most important aspect of her care - we continue to be vigilant but have to say very happy with her care and treatment. Thank you staff.
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible. Thank you for choosing Edmund House for your stay.
My mum has been here since December 2021, very settled and well cared for. Carers keep me very well informed on Mum's wellbeing. Mum has just celebrated her 98th birthday and the home put on a lovely spread for us and we had a lovely afternoon with my mum and sister who travelled up from Kent for it. Nothing is too much trouble for any of the members of staff. Many thanks.
Thank you for taking the time to write us a review. We are so happy to hear that you enjoyed Mum's Birthday celebrations. Thank you again for your feedback.
My mother entered Edmund House in July 2021, direct from hospital; in the interim period, before I could take in her own clothing, the staff had clothed her and made sure she was comfortable. This was during the Covid pandemic and as such, I was unable to visit. However, when restrictions were lifted, I was not disappointed. The staff, amenities, bedrooms (all with en-suite wet rooms) were spotless. Nothing was too much trouble for the staff - you asked, they delivered. A daily entertainment program is provided and all special occasions - personal or otherwise are well catered for. My mother was resident there for 11 months until June 2022, when she passed away in hospital. The care and devotion the staff give their residents is second to none - total professionals, each and every one. Needless to say, "if" I find myself needing to relocate to a Care Home, Edmund House will always be my first choice, each time, every time.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you felt at ease with your Mum in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Edmund House Care Home is a care home with very high standards. Very clean, good food and all the staff are very caring and friendly. My mother-in-law is well looked after and cared for with dignity. Edmund House has given her family peace of mind knowing she is so well looked after.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your Mother-in-Law is looked after well in our home and treated with dignity. Thank you for choosing Edmund House for your Mother-in-Law's stay.
My dad went into Edmund House on Christmas Eve for 2 weeks respite after falling at home a couple of times. The care, kindness, and understanding of his needs has been outstanding. All staff excellent, food excellent, cleanliness excellent.
Thank you for your feedback. We are glad to hear that you feel everything has been excellent at Edmund House. Thank you for choosing us for your Dad's care.
All staff are extremely caring and kind. The home is kept to a very high standard with friendly staff of all ages who take nothing as too much trouble. I thoroughly enjoyed my 2 weeks respite and was really looked after with kindness and care.
We appreciate you taking the time to leave us your comments. It is lovely to hear that you have enjoyed your stay with us and found that you were looked after with kindness and care.
My dad died in July in Edmund House, having lived there for three years. I cannot thank the staff at all levels for their care of him and support to his family. Throughout the trying times and Covid-19, we were so pleased to see him in photos and videos on Facebook, enjoying himself with a variety of activities. When we did get to visit, we knew he had been well looked after. The staff of Edmund House really care about their residents, not just care for them. I will never forget their kindness and compassion shown to my dad.
We appreciate you taking the time to leave us your comments. We are sorry for your loss; please accept our condolences. We are glad to have helped you and your family through such a difficult time. Hopefully, you will go away from this feeling like your dad received the best possible care.
The staff were all kind and helpful. The food and attention were extremely good. Everywhere was clean and fragrant. The room was comfortable and well furnished.
Thank you for taking the time to leave your review. Please let us know if we can help again in future.
I am very happy to have my father stay at Edmund House. It gives me peace of mind knowing he is cared for with professionalism, compassion and kindness - all very important. His needs are considered and acted upon. He is given food that he likes and requests. There are activities that he can join when he is able to. The carers have some fun with him too, and it is fabulous that time is taken for this to help his mental health. We very much appreciate what this home and the carers do for Dad.
Thank you for your review. We are so happy to hear that you feel at ease knowing that your Father is well looked after at Edmund House. Thank you for choosing us to care for him.
The home has a fantastic feel about it, and the interactions I have witnessed between the staff and the residents are always positive. Having visited during meal times, I can confirm the meals always look and smell very nice indeed, and my relative always leaves a clean plate. The kitchen staff cater for my relative's personal preferences at mealtimes, and there is always a choice of meals along with readily available snacks between meals, which are provided upon request.
The staff treat every resident as an individual, and I highly recommend this service!
We appreciate you taking the time to leave us your comments. It is lovely to hear that your relatives mental and physical health has improved since being in our care. Thank you for choosing Edmund House for your relatives stay.
Mother-in-law has been in for over a year and had been extremely well cared for. Last month she had a short spell in hospital after the staff noticed she was unwell. They kept us informed about her condition, and the Facebook page has been brilliant in letting us see how she is getting on when we've not been able to see her. Would highly recommend them all for how they care for the residents.
Thank you for taking the time to leave your review. It is lovely to hear that our Facebook page has helped you. We hope to continue providing your Mother-in-law with the best possible care.
The family look forward to all the Facebook posts, and the activities are great.
Thank you for your lovely review. We are glad to hear that you enjoy the Facebook updates with the activities your Mother is taking part in. We certainly hope to continue providing her with the best possible care.
This care home is one of the best places I have had the pleasure of visiting. The staff that work there from the manager down to the cleaners are all so helpful and friendly. They know each resident inside out. The environment is beautiful and clean, a home from home for all the residents to enjoy in those last years of life. From walking in through the front door, the place feels homely and staff make it all stress-free for anyone who enters by being so helpful. These carers provide excellent individualized care to each resident and listen to their every need. They have so many activities to look forward to daily and also plenty of friends to talk to. Today, during my visit I was sat outside in my car and could hear music playing, residents and staff laughing. I would definitely without a doubt recommend this home for my family and friends, as this manager and her team are doing a fantastic job of looking after loved ones that need a little extra support in their elderly years.
Thank you for taking the time to leave your lovely review. We are happy to hear you always feel so welcomed by the staff and that they are so helpful. It is also lovely to know that the happy atmosphere is so apparent even from the outside. Thank you for your recommendation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 01 July 2026Our modern home welcomes people in need or residential care, including those living with dementia, Huntington's or Parkinson's. Each spacious bedroom offers comfortable and tasteful furnishings and decor as well as en-suite facilities .
News (4) & Events (0)
- 29 Jul 2025
Edmund House Bupa Care Home and The Grange Primary School in Scunthorpe joined forces to decorate a giant bunny for North Lincolnshire Council’s Bunny Trail in Scunthorpe town centre. The...
- 05 Feb 2025
Roonie Appleton, 98 year old resident of Edmund House Bupa Care Home, had her dream of swimming again come true. Born in Plymouth, Devon, Roonie had a highly active life...
- 05 Feb 2025
TikTok fitness star, Bailey Greetham, recently visited Edmund House Bupa Care Home to help residents wrap Christmas presents for their friends and families. Swapping a fitness class for a festive...
There are no upcoming events for Edmund House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (9)

Since starting my career with the Social Services as a Care Manager from 2002 to 2017, my dream was to make a difference to peoples lives in their last years, months, weeks and days of their life.
My dream came true in 2017 when I became the Home Manager of Edmund House. I can now make that difference and fulfil that dream.

I have spent the last thirty years' working in social care in several different settings and teams. I really enjoy supporting our residents and staff in maintaining and developing their independence and skills and strongly feel that my position at Edmund House provides me with the opportunity to do this.
I have a wealth of knowledge and experience that I use and my role at Edmund House is extremely rewarding and I continue to develop my skills and knowledge daily.
I have lived in Scunthorpe all my life and live within a few minutes’ drive of Edmund House. I have two children and in my spare time I enjoy tinkering with my car, long walks in the countryside and carp fishing.

I began my career in the hair and beauty industry, where I developed strong client-facing and communication skills. I later moved into the health and social care sector, supporting individuals with learning disabilities in both psychological and domiciliary settings. Since 2012, I have worked mainly within the elderly care sector, focusing on administration and finance. I feel my communication skills and understanding of finance allow me to support both colleagues and residents effectively.
I enjoy working in a care environment where residents come first and where we strive to create a homely, safe setting. I live locally and value spending my free time helping my family and enjoying time with my granddaughters.

I am a Unit Manager at Edmund House and have been a part of the Bupa family since 2016. I began my career in the care sector as a carer and progressed into roles as Senior Carer and Team Leader before becoming Unit Manager in May 2022.
As Unit Manager, I lead with empathy, professionalism, and a strong commitment to person-centred care. What I enjoy most about working in care services is making a meaningful difference in people’s lives every day, and I continue to develop my skills and knowledge to better support those entrusted to our care.
I live locally in Scunthorpe and, outside of work, I enjoy reading and interior decorating. I am also a proud mother to my daughter, which further shapes my sense of responsibility and understanding, both personally and professionally.

I have worked for Bupa since 2018 and progressed to Unit Manager in November 2019. I have worked in care since I was 15 and have extensive experience in mental health and dementia care. I’ve previously worked in care homes across Scunthorpe and surrounding areas, within the NHS as a healthcare assistant, and in the community supporting people to remain in their own homes for as long as possible.
I love working in care because it allows me to support people with dignity, respect and choice at the most important time of their lives.
I’m a mum of three children aged 24, 22 and 5, and also have a 3-year-old grandson, so life is busy. When I’m not working, I enjoy spending time with my youngest child, and in the evenings I like to relax with a good book.

I previously worked at a local hospice as a care assistant, progressing to advanced care assistant and later to complementary therapist. During this time, I trained as a qualified Reiki practitioner and reflexologist, and also gained training in mindfulness, wellbeing, hand and foot massage, meditation and relaxation.
Looking after people is a privilege. It’s not just about supporting the individual, but also being there for their family and friends during difficult times. I love working in care services because of the people — both my colleagues and those we care for.
I’m married and have a daughter and a son, four grandsons and two granddaughters. Although my dad passed away 10 years ago, my mum is still a huge part of my life, which I feel very grateful for.
My hobbies include NFL American football, and my husband and I attend London games when our teams are playing in the UK. I enjoy spending time with family and friends and going on holiday — Greece is my favourite destination.

I have worked in the catering sector since the age of 19, starting as a prep chef and progressing to Head Chef. Before working in catering, I was a domiciliary carer, which I really enjoyed. Both roles give me a sense of fulfilment and allow me to make a positive difference.
My favourite part of working in care is making residents happy, speaking with them about food, and adapting meals to meet their individual needs.
I’m a mum of two and a wife. Food is my passion, and bringing happiness and enjoyment through food is my goal.

I have been working for Bupa for just over 4 years. Before working here, I was a full time stay at home mum as I took a few years break from my career until my children were older.
I enjoy working in the care home sector as every day is different. I love meeting new people as you get an insight into everyone’s life. The most rewarding aspect is having an impact on people’s lives with small acts of kindness & building meaningful relationships with residents as well as families.
I was born in London and moved to Scunthorpe in 2003. I completed my Level 2 in childcare, to then go on to help running my dad’s business. I am an extremely family orientated person. My 3 children, parents & siblings are a big part of my life. I believe in making each day count, building memories as we go along! I pride myself in setting a good example for my children. I regularly go on walks to help keep fit which also helps keep a clear mind and I often visit different cities/towns to eat out. My biggest passion is to travel and see the world, I love experiencing different cultures and meeting people from different backgrounds. Every year I try to go on holiday abroad with the family. My husband is my biggest supporter who always encourages me to go further and achieve more!

I have worked in regional maintenance for the past four years, covering Yorkshire and Humberside. After leaving school, I completed an apprenticeship as a joiner, working for a small business carrying out repairs to housing association rental properties across Leeds and Wakefield. Around 20 years ago, I joined Bupa in Leeds as a maintenance operative.
I take great pride in keeping Edmund House in the best condition possible, and this is the part of my role I enjoy most.
Outside of work, I’m a keen motorcycle rider and enjoy modifying cars.
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