Edmund House Care Home

My nana has been extremely happy since being in Edmund House. She is well cared for and the home is immaculate. There is always lots of activities for the residents to do and for everyone to be included. In these challenging times, it has been lovely to see videos and photos of our loved ones. I would highly recommend Edmund House.

More than happy with the care given to my mum.

Went to visit my uncle yesterday, had to have a Covid test whilst there performed by one lady who was lovely and very professional. A nice cup of coffee whilst waiting for the result, then given some PPE to wear. Very organised visit. The staff are extremely pleasant, and from what I saw, work very hard for the residents. First-class care. Would highly recommend.

My first opportunity to see my Mum in a year as she is nursed in bed a could not access the provided for COVID visits. I arrived early for my COVID test and was looked after by a lovely nurse who explained everything clearly and brought me up to speed with Mum's care. My time with Mum was fantastic and beneficial for both me and her. Lots of singing and laughing. Overall a very positive experience and can’t wait to see her soon!

My aunt is currently being cared for at Edmund House, and I am extremely happy with the care being given, during this time especially, it is lovely to be able to see the photos posted on Facebook and to see how happy and healthy she looks while we are unable to visit her, and to know that she is being encouraged to spend time with others.

My Nanna went into Edmund house for rehabilitation, the staff have not only cared for her but they have turned a bad situation into one of which she has flourished. My Nanna is mobile (which we thought that she would be cared for in bed for the rest of her days) again and loving the care home experience. Nothing is too much trouble for both management and all care team and we couldn’t be happier with the care and support she is receiving there. A big thank you to all the staff at Edmund House!

She likes all the food and has put on weight since admission, and the home is currently working with the physio to look at daily exercises to rehabilitate mum so she can hopefully return home. I would definitely recommend Edmund House and should I need residential care this would be my number 1 choice.

My great nanna has gone in for respite care. The manager and team have been extremely helpful and informative! Utilising social media platforms e.g. Facebook has helped through these difficult times allowing us to see what they are up to. It really is a home from home with attention to detail even down to the decor.

Over the last few weeks, Mum's health has declined but the staff who have provided her care have been fantastic. Their attitude to their jobs is second to none. Not only have they provided excellent care for Mum, they have also taken our needs and concerns into account. They are always there to answer our questions and offer advice. (We have found we now have an extended family). Thanks to all those who have delivered, and continue to provide Mum's care.

Expensive for paying residents. Not much staff cover at night. Safety of resident to resident contact (i.e. Mum assaulted twice until the offending resident moved). The staff has too much record-keeping to be done instead of caring. It needs making simpler because sometimes not always gets recorded because too much to fill in.

Dad was required to stay in the care home for respite after a short hospital stay, but due to the Covid-19 restrictions, I was unable to visit him. I was in daily contact with the care home and received reports that one of the carers had a very good rapport with my father which helped put my mind at ease and helped his stay to be enjoyable.

My mother was a resident for almost two years at Edmund House. Sadly, mum passed away on 11th June. Mum settled in well when she first made that massive step to leave her own house and take up residence at Edmund House. Having been taken ill initially in April this year and admitted to hospital, all she wanted was to get out of the hospital and back to the care of the staff at Edmund House. Although still very ill, she wanted the familiar faces and voices of the staff in her final days. The support, care and compassion to both mum and our family by all the staff was above and beyond their duty. They were there not only for mum, but for us too. A big thank you to everyone at Edmund House.

My mum was in Edmund House for over a year until she died there in May 2020. Throughout this time she was well-cared for and attention was paid to her mood and spiritual needs as well as physical care. The staff were caring and kind, even when under pressure, and were always approachable if we had any questions or concerns. Mum appreciated there always being someone on hand to help her and there were plenty of activities if she wanted to participate. I was welcome to visit at any time and did so frequently. The environment was light (very important as mum had severe visual impairment), clean and welcoming. As her health failed, Mum chose to remain there rather than go into hospital, and she was treated with kindness and dignity right to the end. I can mourn her knowing that she was safe and properly looked after in her final months. Thank you to all the wonderful staff at Edmund House. You have done a great job in very challenging times.

It is great to see the effort that the staff have put in over this difficult period of time to keep spirits high. Seeing the smiles on the residents faces is nice to see especially when they can not always see their loved ones. They take good care and are very tentative about their daily routines. Thank you.

Unfortunately Mum passed away in Edmund House on 8th May. We were with her at the end, for which we are very grateful.

My husband stayed for a weeks respite care. He had a stroke in 2016 so requires quite a lot of support as his right arm and leg are compromised. All the staff were excellent with him. Nothing was too much trouble. He enjoyed all meals and felt at home in the accommodation. He would be very happy to spend time there again.

Mums eyes light up when staff walk into the room and that speaks volumes for the care she receives "priceless".

The staff gave individualised care which was as my father requested. He was very pleased with the friendliness and service he received. Nothing was too much trouble, including taking him to visit my mother. Thank you for all the help with his care and recovery.

Thank you for your support over the past few weeks.

From moving my mother-in-law in the home has been very very good. The staff were so attentive, but now she is coming to the end of her life they are even better. They treated me kindly and let me have as much time as I wanted. On feeding the staff could not do enough for her. Changing meals or just giving little and often. All were or should I say marvellous and need a pay rise as what they get (I don't know) should be raised by 100%.