Orchard Court Care Home

My mum has been in this car home for 5 1/2 years and they have always shown the most caring support to both my mum and our family full stop the staff go above and beyond on a daily basis with activities, personal care and attention to the residents need. Mum has always loved it here and would want us to tell you this

It really is the most wonderful place for people. It is clean, modern, tidy and very unlike many places.

All the staff are so caring, and nothing is too much trouble! My mum has been here since March and is in one of the units. The best of both worlds - independence and company. She loves joining in the activities and especially enjoyed the rhyme time with a local school! The food is outstanding! The activities lady is as mad as a box of frogs, and everyone loves her. All I can say is we (I visit most days) feel part of the Orchard Court family, and the care is outstanding!

The only slight issue is frequent mixups with the laundry - often other people's clothing in Dad's wardrobe, despite everything being labelled.

Mum moved into Orchard Court in 2019 when her dementia meant that she could no longer stay in her sheltered accommodation. My first impression when I first came to visit was that everyone (both staff and residents) were smiling and that never changed. Over the last 4 years, the care and kindness that she received were wonderful - from the carers through to the kitchen, cleaning, laundry and maintenance staff and this was despite the increasing severity of her dementia and the Covid years. The management managed to create a loving home where not only she but the whole family felt a part of. Orchard Court was not just a home, it was home and made a difficult situation for us much less difficult. Thank you.

Mum moved into one of the bungalows in August after living alone for the last 13 years. She never really thought this would be an option but after several hospital stays she made the decision that it was time to look into future care. After viewing several care homes we were amazed to find this lovely jewel in Brigg, so close to her family. After her first visit, she decided that this would be the perfect forever home for her. Since she moved in she has become so much happier and carefree, more like her younger self. Every time her family visits she cannot express enough how lovely and kind the staff are and how cared for she feels. Living in one of the bungalows, Orchard Court has given her the feeling of independence and safety while delivering a high standard of support and care. They have a wide range of activities and social events for residents which families are also invited to join. Every member of staff is welcoming and enthusiastic. We thank you all immensely.

The care shown to my Auntie was second to none. The staff were amazing and kind. The home is like a home from home and nothing was ever too much. When she became unwell we were fully informed at all times and able to visit whenever we wanted.

My father has been a resident of Orchard Court for just over a week now. We looked a number of care homes before deciding on this one. None of the others came anywhere near to the level of friendliness, cleanliness, facilities, etc that we saw here. Since being a resident my father has settled in well, complementing the food, care and rooms. We have met a number of staff, all are very friendly, well trained and respectful. We feel blessed that we found this care home for him.

As soon as my sister and I were finally able to visit the care home, with all the Covid restrictions this year, we knew this was the right place for Dad. The management bent over backwards to ensure Dad had the right room for his needs, nothing was any trouble even when their first experience of meeting Dad was not the best as he was having an extremely bad day. He moved in in May 2022 to a wonderful room (we all cried that day!) and the difference in him in a few days was amazing. He has come out of himself, he is engaging with the staff and residents and we can finally have some quality time with him when we visit. We always receive a warm welcome from everyone when we visit, we can even bring our dog with us which everyone, staff and residents alike, enjoy. This is the best care home I have seen and the ‘family’ have welcomed Dad into the fold, we know he will enjoy the life he has left in the fullest sense here. Thanks to everyone, these words cannot truly express our gratitude.

I was lucky enough to be able to move my father to Orchard Court when looking for an alternative care home for him. The manager and deputy manager were very helpful and caring when I contacted them about wanting to move my father from his current care home. I cannot praise the staff enough for the care they provide for my father. Since he has been there I have seen a big change in his mood, in his previous care home he was always really low and crying and I felt guilty not being able to care for him myself, now he is so much happier and he always tells me how nice all the staff are. On visiting my father the staff are always very welcoming and helpful and always have time to talk to you. I can see the interaction my father has with all the staff and the care they provide and this makes me feel reassured about leaving him in their care. I enjoy the updates and photos on their social media page. I highly recommend Orchard Court!

Thank you for the amazing care you give to my nanna you are all amazing.

There is no other place I would want my Nanna to be. I know she is receiving the best care, the best entertainment and is a part of a loving care home family!

All staff are always polite and extremely friendly. My mother has been here for over a year and her care is exceptional even through all the trauma of Covid, being extremely good with my mums needs as well as ours as a family. I would not want her to be anywhere else.

In October 2020, a vacancy became available, and Mum moved in. Dad had by that time passed away in another care home. It is hard to find the words to thank the staff for all the hard work and sacrifices they have made to keep everyone safe and happy. Unless you work in the environment of a care home, I think it is impossible to fully understand what they have had to do. I do know that if they were not dedicated, they would not be able to do the challenging role they do day in and day out. The pandemic also made things so much more difficult. I cannot express enough my thanks to the staff for keeping Mum safe and happy and also for providing support for me as well when things got tough - thank you, two words that don’t say enough.

I have always found the staff to be helpful and very pleasant. As I live some distance away, the regular e-mail updates are very welcome and informative. Their protocols in relation to Covid have been excellent and have kept residents and staff safe. I am very happy that Mum is loving at this home.

A note of thanks to the Manager, Deputy and all the care team at Orchard Court for the help and support given to Mum which has enabled her to attend a dental appointment first thing this morning. Not always easy I know during one of your busiest times of the day when it’s all hands on getting residents up, washed, dressed and breakfast all before 09:30. So very much appreciated. Our thanks and very best wishes.

My husband has been in Orchard Court Residential Home for over 2 years. During that time the home has been in lockdown and I have been unable to see him. The staff at Orchard Court have been so caring and helpful to him. Nowhere could he have been looked after any better. The conditions are excellent, spotlessly clean, food is well cooked and they have activities every day to keep residents happy and smiling. When I ring staff do not rush you off the phone and always ready with a kind word. Thank you Orchard Court, I can't thank you enough.

My lovely Mum needed 24-hour physical care and was extremely reluctant to move to a care home. She had been in her house for over 60 years. We initially arranged a four-week respite care placement and after two weeks she wanted to stay permanently. The care is absolutely fantastic, the staff are brilliant and Mum says the food is amazing. It is such a relief to know she is happy and well cared for. The staff arrange regular FaceTime calls for us and I can visit my mum regularly in the social distancing ‘pod’. My Mum is treated with dignity and respect and communication with the manager is prompt and friendly. Mum and I can ask for no more, I highly recommend this care facility and when the time comes I hope they have a place for me! Utterly amazing.

The care Dad has received has been outstanding, as it always is. Whilst we haven’t been able to visit, there has been a drive-through for us to see all the residents. We’ve been able to talk to Dad through the window, telephone calls, FaceTime, photographs and videos - everything possible has been done for us to keep in touch. Everyone is happy and everything possible has been done to keep everyone safe during this stressful time. We couldn’t wish for a better home for Dad to be loved and cared for.

I have 2 relatives living in Orchard Court and I wouldn’t let them live anywhere else. The staff are superb, so supportive and just like having extended family. They go above and beyond with their level of care and attention, nothing is too much trouble.