Orchard Court Care Home

7 Wrawby Road, Brigg DN20 8DL
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9.8 79 Reviews
  • Orchard Court Care Home, Brigg
Orchard Court Care home is a unique care home based in the market town of Brigg and proud that it has been rated 'outstanding' by the Care Quality Commission (CQC)(November 2018).

It looks after older people, and those living with dementia.

Having undergone a period of refurbishment, the home provides a great homely environment and has a great team that really does care about doing the best for the residents.
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Care Provided by Orchard Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1250
  • Self-Funded Residential Dementia Care: £900 – £1250
  • RESPITE Self-Funded Residential Care: £1150 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1500

Our fees range from £900 to £1,500 per week.
Please contact us for more details about the packages we offer.

These prices are only a guideline, please contact Orchard Court Care Home to find out the exact price for your requirements.

Contact Orchard Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Orchard Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracy Mussett (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (34)

Visiting

  • Visiting at any time

Parking

  • On site parking

Orchard Court Care Home Reviews (79)

9.8

Orchard Court Care Home has a Review Score of 9.8 (9.810) out of 10, based on 16 reviews in the last 2 years.
Over all time Orchard Court Care Home has 79 reviews.

Overall Experience
  • 74
  • 5
  • 0
  • 0
  • 0
Date Published
  • 79
  • 6
  • 9
  • 16
  • 63
Reviewer Connection to Orchard Court Care Home
  • 42
  • 9
  • 7
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 41-60
Review from Annette C (Daughter of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the staff to be wonderful when looking after my mother whilst she was resident in Orchard Court. I always felt my mother was well looked after by caring, patient and professional staff. The team provided lots of fun and entertaining activities to keep her and the other residents occupied and
were very welcoming and helpful when I went to visit.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you so much for taking the time to submit a review, it is much appreciated, your mother is missed every day here at Orchard and it was a pleasure to care for her.
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Review from Pat S (Daughter-in-law of Resident) published on 29 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express our sincere and heartfelt gratitude to each and every member of staff at this most wonderful of places. Mum and Dad in Law have had the best care and attention from day 1. They truly could not be in a better place. Especially at this difficult and dangerous time. These people
go far far above and beyond duty of care at all times. To leave their home of 63 years was heart-wrenching but to have the love, care and support of these wonderful people in such a lovely place is priceless. Can not recommend it highly enough. Thank you all.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you so much for your review Pat, it is much appreciated and we are all looking forward to having a lovely party when this is all over, take care.
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Review from Ginny G (Daughter of Resident) published on 28 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall facility is fantastic. It is in a different league to other homes that my dad has been in. It is clean, and the facilities are great. My dad has a lovely large room with a shower room and sofa area.
The staff are amazing; they will do anything for Dad and the family. The deputy manager
and manager are brilliant. This is where I would like to be if I needed to be in a residential home.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you for your review Ginny we really do appreciate it, take care and hopefully, we will all be together again soon.
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Review from Sarah H (Daughter of Resident) published on 13 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In January 2019 my sisters and I made the very difficult decision that our dad who has dementia could no longer continue to live in his beloved home alone. Our search for the perfect home from home led us to Orchard Court. Our dad moved in at the end of January 2019. The wonderful team at Orchard Court
made the transition of moving dad into his new home very easy. We were welcomed as a family and supported. Our dad settled very quickly and is part of the family within Orchard Court. He is cared for and respected at the same time. He is no longer lonely and isolated, which he was when he was on his own at home. The whole team at Orchard Court are just wonderful. My sisters and I can’t thank you all enough for taking such good care of our dad.
Reply from Orchard Court at Orchard Court Care HomeThank you so much for taking the time to add a review - this is so appreciated by us all.
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Review from Sara K (Daughter of Resident) published on 13 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As I had helped to care for my mum for several years, I dreaded the time that she would have to move out of her own home and into care. When that time came, the staff at Orchard Court couldn't have been more fantastic in helping our family as a whole to cope with that transition. Knowing and seeing
how well she is being cared for has lifted an enormous worry from our shoulders. My mother is very well cared for, happy and settled. We never thought it could happen but it has. Thank you to the incredible, kind staff at for everything you all do. I couldn't recommend this home and its staff more highly.
Reply from Orchard Court at Orchard Court Care HomeThank you so much for your review it is much appreciated.
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Review from Sharon C (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every aspect of care is absolutely first class. My mind is at rest 24 hours.
Reply from Orchard Court, n/a at Orchard Court Care HomeThank you so much for your review, it is much appreciated.
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Review from Rebecca P (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home, the minute you walk through the door, is a place you want to be. It is warm, welcoming and a vibrant place full of people who are totally dedicated to the people in their care. Each person is treated as an individual and their lives are enhanced accordingly. This is not a care home but
a home of love, care and acceptance.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you so much Becky for your comments. We appreciate them so much.
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Review from Annie M (Daughter of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad joined Orchard Court at the start of this year due to the rapid progression of Alzheimer's. The staff at the care home are incredibly friendly and helpful, I have no doubt that my dad is receiving the best care possible as they demonstrate an amazing level of care and patience with activities
planned out and thought going into what interests my dad.
They have made a difficult transition for our family so much easier.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you for your lovely comments, it means a lot to all of us.
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Review from Martin G (Son of Resident) published on 28 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and welcoming. The staff are very helpful and caring. The residents have plenty of activities each day. Our family has peace of mind knowing our father is happy and settled.
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Review from Diane C (Wife of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have tried several residential care homes but Orchard Court is a dream come true. They certainly deserve their outstanding rating. It is very clean and the staff are always interacting with the residents and always smiling. There is a very pleasant atmosphere.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you for your kind comments they are really appreciated, I will pass on your lovely words to the staff.
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Review from C E (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum came to Orchard court after a rather upsetting event in her life. From the moment we saw her bungalow at Orchard Court and met the staff we knew it was the right place for her. The bungalow is bright and airy and she has made it her own by adding her own furniture etc. All the staff are very
helpful and the care she has received has been wonderful. She enjoys the food and has settled well, especially considering she spent 90 years in the same village before moving to Brigg.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you for your kind words, they are very much appreciated.
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Review from Pauline P (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is looked after really well and is happy at Orchard Court Care Home. The staff are so kind and caring and we know that dad is well cared for. It is a very happy place and it has got everything we want, it's as close to home as you can get. No praise high enough for any of the staff and good humour
and always a smile. :)
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you for your kind words they are every much appreciated.
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Review from Graham B (Respite Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moved in from hospital for respite.
Been very well looked after.
Reply from Tracy Mussett, Manager at Orchard Court Care HomeThank you very much for taking the time to write a review, we really appreciate your feedback.
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Review from Stephanie T (Respite Resident) published on 8 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having never experienced care homes before I was very apprehensive, frightened and nervous, but I certainly needn't have worried. As soon as I entered the care home it was like home from home. All the staff could not have been nicer, nothing was too much trouble for them, always with a lovely friendly
smile, a credit to the management. The meals are even home cooked to your dietary needs and assistance given to residents with dexterity problems with their hands and patience they give residents who cannot feed themselves is to be commended.
The standard of hygiene is excellent, having been a patient in many hospitals they could show them what hygiene really means.
In conclusion, whether it's for yourself or a relative, I one hundred per cent recommend Orchard Court.
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Review from Iris M (Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here since March 2018. I have found the staff all to be helpful and very faithful. I am fed very well.
I have made many friends and have great fun with all the people here. I have been able to be taken out. I am very happy here and feel safe and am looked after very well.
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Review from Jeanette W (Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care, lovely living space. I have some good friends, good food, I do as I like.
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Review from David A (Son of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum went into Orchard Court in December 2011 and understandably was a little apprehensive. But she soon made friends with the other residents and the staff. Certainly, in the beginning, she got involved with various activities on offer, including trips into Brigg to shop and perhaps go for a coffee.
She
had some excellent staff members around her and was very well looked after.
From a visitors point of view, the staff were always polite and friendly.
Mum was in the care of Orchard Court for seven and a half years and as a family, we were very happy with the care she received.
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Review from S B (Friend of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is a resident at Orchard Court and has lived at the home for nine and a half years. My friend receives care and support to a very high standard. My friend requires a lot of support and nothing is too much trouble at the home.
There is a great range of activities available. The food is outstanding.
My friend is very happy here.
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Review from Hilda D (Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do as I like, get up when I want, go to bed when I want nothing better.
I have been here five years, I eat what I want and the staff help me with all I want.
I can go out when I want and I get visitors.
Staff do my shopping if I want nothing is too much trouble.
Thank you.
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Review from Robin F (Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have received nothing but excellent care from a caring staff, who are friendly and willing to help.
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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Orchard Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Orchard Court Care Home is calculated as follows: ( (172 Excellents x 5) + (17 Goods x 4) ) ÷ 189 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Orchard Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Nov 2018

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Tracy

Tracy Mussett

Job Title: Registered Manager Joined: 2007

Tracy has been working at Orchard Court since 2007 joining as a part-time care assistant and moving on in her career until 2012 when she became the registered Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchard Court Care Home to verify any information. View our terms and conditions. Orchard Court Care Home has an Enhanced Service - more info.