Wrawby Hall

Mostly all are always helpful.

What an absolute credit she is to Wrawby Hall, the residents and their relatives.

After six and a half years we are still very happy with the care and super staff.

The staff are nice.

Great food, the staff really care and mum is making friends.

This is now my home and I am happy in my room. I like the staff as they are friendly and helpful. Unfortunately, I am deaf so that is a nuisance but we cope.

My sister and I are very pleased with the care my mum receives each day. The staff are patient and kind and most are very knowledgeable about dementia. The home tries very hard to stimulate the residents and to encourage engagement with the local community. The food is of an excellent standard and the staff try very hard to make Wrawby Hall a home for my mum. They have also been very supportive of me when mum has been admitted to hospital.

I just wanted to write to show my appreciation to all the staff and the manager and just say thank you so much for everything you do for my father-in-law. I visited today and was made to feel so welcome. The home is absolutely beautiful and so clean and tidy and everyone is happy and smiling. Nothing is too much trouble for the staff and especially the manager who came over and introduced herself, such a wonderful team. I know that when I left I knew that I was leaving my family member in the wonderful and caring hands of the staff. Thank you again from the bottom of our hearts.

The food is nice. The staff are good and friendly.

My experience of the care for my mother has been extremely good. Couldn't have asked for better care.

I am very comfortable here, most of the staff are very caring and help, others could improve their ways. The night staff are especially caring. The food is enjoyable and plenty of it.

My wife's grandmother came to Wrawby Hall at the end of 2021. During her time there, the care she received was wonderful. The staff, especially the home manager, showed great care and compassion towards both her and the family and took the time to spend with her and help her settle in. The staff were always very helpful and accommodating. The room she stayed in was decorated in a homely manner and was always very clean and tidy.

My mother required an emergency placement, as some work needed to be done on her own house. Wrawby Hall was recommended to us. The home manager and deputy manager went above and beyond to make sure we, as a family were reassured throughout the whole process and they ensured mother was comfortable throughout her stay. Her bedroom was beautiful and overlooked the grounds to the back of the home, which are stunning. The food of which we saw looked delicious, mum even gained weight during her stay. The staff are extremely polite and friendly. We are so grateful for what the home did for us and our mother. If she ever requires full-time care, Wrawby will 100% be the home of our choice. Thank you so so much again, for everything.

When we arrived at Wrawby Hall, the staff were so amazing towards my mum. They made her feel welcome. They are such a caring and friendly team. I can go home knowing she is safe and well looked after. The place is so clean and well kept and the food here looks really good. The staff and management go that extra mile, it's not just a job to them - they really care! The rooms are amazing and utilize the space well. Overall, we are so happy with Wrawby Hall.

My relative is very well looked after at Wrawby Hall. Staff are patient and caring with her. She has complex care needs and dual Alzheimer's and vascular dementia. There are many challenging behaviours which are managed by staff using various techniques. My relative does not always have her own clothes on. Sometimes when we visit we feel her room is untidy. She does not like the colour on the fireplace wall.

Mum has her moments but overall has settled well. The staff are great with her, as with all residents. Overall, the care is good. Staff are lovely and can usually cheer Mum up. Lovely to see them all laughing.

Poo on the floor in Mum's bedroom at Wrawby Hall, photos available. When I mentioned this to the worker, was informed cleaner off sick. No effort to clean it up by staff, had to do it myself. Went to see Mum in the dining room. Flies were everywhere on the table she was sitting at. The staff just standing around or on social media. No attempt to clean up the debris attracting flies. Disgusting. Will be raising this formally.

It's brilliant and I would recommend it to anybody.

The home was recommended to me. I like the home.

Well looked after and cared for. The food is very good and the care also. I am very satisfied.