Barchester Boroughbridge Manor Care Home

Roecliffe Lane, Boroughbridge, York YO51 9LW
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9.4 109 Reviews
  • Barchester Boroughbridge Manor Care Home, York
Boroughbridge Manor Care Home is located in the North Yorkshire countryside and is ideally situated for access to the A1 and local amenities.

The home offers residential, dementia, respite and palliative care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.

Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.

The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it. Residents can be provided with person-centred care and have access to Wi-Fi throughout the home.

A team of trained chefs prepares meals on-site, allowing residents to choose from a varied daily menu, while special dietary requirements can be catered for.

Activities co-ordinators at the home provide residents with a range of tailored and engaging events and excursions.

Care Provided by Barchester Boroughbridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Boroughbridge Manor Care Home to find out the exact price for your requirements.

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sue Carter (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (77)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Barchester Boroughbridge Manor Care Home Reviews (109)

9.4

Barchester Boroughbridge Manor Care Home has a Review Score of 9.4 (9.392) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Boroughbridge Manor Care Home has 109 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Boroughbridge Manor Care Home
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Total of 109, showing 101-109
Review from Rosie P (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents were both at another home before moving to Boroughbridge Manor to obtain the more specialised care that they had begun to need. The move was organised by the two homes, went very smoothly and they have settled well. I find visiting difficult as it breaks their routine and my father especially
is reluctant to engage. The staff are all extremely helpful in trying ways to improve these visits. They are also very kind to me.
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Review from Margaret W (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the standards in the home and the care my mother gets in the home.
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Review from B P (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care of my father is very good. I had to find care for dad on his discharge from hospital and found it very difficult to choose a local care home. The nurses and manager made this much easier to make this decision with their care and understanding I have been very happy with his care and
the improvement in his condition since he has been in Boroughbridge Manor. They are all very happy to talk to me and help me with any concerns I may have.
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Review from K J (Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wasn't happy with the food at first but spoke to the manager and now I can't be happier.
Reply from Ben Walker, BDM at Barchester Boroughbridge Manor Care Home
Hi, Thank you for your review. I'm really glad your experience has improved considerably. If you require any further assistance please do not hesitate to contact the home team.
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Review from A M (Husband of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no other choice but to take my wife to Boroughbridge Manor Care Home because of the severity of her Alzheimer's condition. She would not respond to me feeding, washing and the necessary attentions that I was trying to apply to her. She lost 1 and a half stones in weight and the care home was
the only answer. Since her admission to this care home she has gained 4 and a half pounds in 6 days. The staff are absolutely first class. She is cared for by extremely competent and caring staff. She now has showers daily and is given clean clothes every single day. This is an extremely well run care home.
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Review from C F (Husband of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been resident at Boroughbridge Manor for around 8 months now and my son and I (husband) have visited her nearly every week. We have been very impressed to see how well she has been looked after from the beginning. The staff at all levels are so helpful to her, kind and understanding. We
could not wish for any better treatment of her. She is improving by having a number of people to talk to and to join in some activities which are well encouraged. We have had lunch with my wife there and lately on Xmas day which was most enjoyable. Overall Boroughbridge Manor together with staff, is a rather impressive establishment.
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Review from D D (Son of Resident) published on 14 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a couple of queries concerning charges for extras - all points were dealt with promptly and very professionally. The dealing I have had since mum was admitted has been above excellent.
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Review from Derrick H (Husband of Resident) published on 11 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife lives at Boroughbridge Manor and my opinion is the whole place is clean, tidy and my wife is very well looked after. The home has a very friendly homely atmosphere. Many thanks to all staff for their help and the compassion they show towards my wife and everyone else who lives at the home. I
would definitely recommend the home to other people.
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Review from Brian (Brother of Resident) published on 2 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my brother reached the age of 65 he had to leave the home for disabled young people in which he had lived for 40 years. We had a long and depressing search to find a new home for him. Finding Boroughbridge Manor was a great relief. It was the first home we had looked at that had wide corridors
and doors, suitable for my brothers electric wheel chair together with a well maintained and accessible garden. The manager at the time could not have been more helpful in settling my brother into his new home. A profile bed with ripple mattress was arranged and his sky television service set up.
Boroughbridge Manor has now been my brother's home for two years. During this time the home has been extensively redecorated and the communal areas refurbished giving a bright and open feeling to the home. A new manager has recently been appointed and she could not have been more helpful in dealing with day to day issues relating to my brother's care. We remain very happy with the services provided by the home.
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Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for Barchester Boroughbridge Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.392 for Barchester Boroughbridge Manor Care Home is calculated as follows: ( (140 Excellents x 5) + (78 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 245 Ratings = 4.392
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Boroughbridge Manor Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (11)

Sue

Sue Carter

Job Title: General Manager

I began my career in care in the early 1990s initially as a care assistant progressing through to a regional support role and bringing a wealth of knowledge and experience to the home. I have managed multiple homes including as a turnaround manager.

Karen

Karen Garbutt

Job Title: Head Chef

Hi, my name is Karen and I am the Head Chef here at Boroughbridge Manor. I started here at the home in July 2024 and transferred from our sister home, Leeming Bar Grange where I was the home's second chef.


I am passionate about the delivery of quality food and here at Boroughbridge Manor, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Boroughbridge Manor is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.

Lynette

Lynette Sellers

Job Title: Home Deputy Manager Joined: 2024

Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.


She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.


In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.

Susan

Susan Capel

Job Title: Home Administrator Joined: 2024

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.


She takes great pride in her role and assisting our relatives and residents and supporting the home community.

Thomas

Thomas Howson

Job Title: Head of Maintenance Joined: 2020

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.


He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.


Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.

Gillian

Gillian Cavanagh

Job Title: Admin Assistant Receptionist Joined: 2024

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.


She loves to be the first point of contact for our visitors and greeting them with a warm welcome.


Gillian speaks warmly about how much she enjoys interacting with and meeting people.


Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.

Tanya

Tanya Kutna

Job Title: Team Leader Joined: 2024

Tanya joined the Boroughbridge family in the summer of 2024 and is proud to be Team Leader in the home.


She speaks with passion about how happy it makes her to be given the opportunity to help other, relishing the opportunity to make the residents happy and how the home is like a family to her whilst adding about the great opportunities given at Boroughbridge Manor.


Away from the home, Tanya enjoys roller skating, she has has a passion for creativity in arts, crafts, hair and nails and she loves to try new things.

Ciara

Ciara

Job Title: Therapy Dog Joined: 2022

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.


She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.


Kiera loves a good fuss and is always excited to see our residents again.

Tanisha

Tanisha Faith Hemmingway

Job Title: Care Assistant Joined: 2025

Tanisha joined the Boroughbridge Manor family in December 2025 and makes up part of our wonderful team of Care Assistants.


She brings with her a wealth of care experience from beginning her career in home care, and she speaks warmly about how much she loves to make a real positive difference in the lives of our residents.


Away from home, Tanisha loves to spend time with her partner.

Leann

Leann Butler

Job Title: Activities Coordinator Joined: 2025

Leann joined the Boroughbridge Manor family in spring 2025 and makes up part of our home's wonderful activities team, delivering life enrichment, experiences and precious moments to our residents.


She speaks with great enthusiasm about how much she enjoys getting to know the residents, delivering great activities and seeing the positive difference this makes in their lives.


Away from home, Leann enjoys going on holidays with her family, going for long walks along the coast and attending music concerts as a big fan of country and western music.

Jodie

Jodie Muir

Job Title: Activities Lead Joined: 2024

Jodie joined the Boroughbridge Manor family in March 2025, starting as a care assistant before following her calling into activities and is proud to be the home's Activities Lead.


Jodie is passionate about creating new experiences and moments of memories through the home's life enrichment activities.


She has enjoyed a career in care since 2015 and speaks with warmth about how much she enjoys helping and caring for others, how much satisfaction she gets from getting to know our residents and their loved ones and how they are an extended family.


Away from home Jodie is a proud mother and grandparent and loves to spend time with her family. she also enjoys socialising and loves to watch programmes in the crime documentary genre.

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