Barchester Boroughbridge Manor Care Home

The home and staff are always very welcoming and Mum is very happy which is very reassuring. I have peace of mind that mum is safe and cared for and most important she feels at home.

We visit my grandma every Wednesday. She continues to be very happy and very well looked after bt all the team at Boroughbridge Manor. The staff are very friendly and helpful nothing is ever too much trouble. The rooms and all communal areas are always well kept and very clean. The staff take Grandma out on outings which she enjoys (we see that from the photographs).

My mum has Frontal Lobe Dementia and when looking for a Care Home it was awful. As soon as I walked into Boroughbridge Manor though, straight away I knew this was the home for her. The manager came out to mum's home to assess her and was so nice and caring and professional during this hard time. It took mum a good few months to adjust to Boroughbridge Manor but the staff were absolutely brilliant! Now, mum has a great relationship with many of the carers there and it's so nice to see. Whenever there has been an issue with mum the home have always called me promptly and been very professional and caring. Mum has been there for over a year now and she went in at aged 57 and I couldn't be happier with her care. Thank you much to everyone who works there, including the cleaners and chefs and of course the carers. I could say so much more but there's not enough room. Thank you!

Caring, friendly staff. Patience for mums behaviour good care. Clean and not smelly. Clothing tends to get mixed up with other residents but is soon sorted when staff are asked.

She was encouraged to join the other residents for lunch etc but if it was not her wish then meals were served in her room. We could not fault the staff as they helped us with care issues for mum and their knowledge of care matters was very encouraging.

My Mother was assessed by the team who work at the care home at her home address, they acted quickly on the results of the review. My Mother was allocated a room very quickly and was taken in. The care home is clean and very well run, the staff are always very helpful, and the improvement in the well-being and outlook on life has improved with my Mother. My Mother is very settled in the home, the only issue we have is with the local authority and the funding of the care that my Mother needs. My Mother has Alzheimer's and Vascular Dementia so the Boroughbridge Manor is the correct care home for my Mother's needs.

All the staff were very caring and helpful. They managed challenging situations well and always considered the resident's needs foremost. The home was always clean and well looked after.

Very pleased with care and attention she receives at Boroughbridge Manor nursing home and involvement of all members in mum's stay.

More help could be given to getting people out into the garden area when we get suitable weather.

The care and attention is very good and the rooms are good. It is a very well run home. I have only been here a short while, but the food is not as good as at first, shepherds pie and cottage pie seem to be too often and the teas are very hit and miss. Lacks variety and meat portions very sparse. My first stay in a home so very difficult to compare.

I am delighted with the level of care at Boroughbridge Manor. The staff are kind and the management is first class. My brother and I are so pleased that our mother, who has complex care needs, is safe, cosy and cared for in this home. We are always welcome on the premises and very much feel as if it is one big family.

Since both parents have been residents we have been impressed by the care given, the amount of activities available and the level of individual preferences being taken into account. New initiatives are always being introduced.

The care is excellent, all the staff are kind, caring and polite, nothing is too much trouble. The facilities are good/clean and welcoming. Residents can feel very safe and secure. The decor is bright and welcoming.

It's a nice home. The staff are kind. I like living here.

My husband died on 2nd December 2016 in a hospice after leaving hospital. I was in another hospital at this time after having a fall at home. After the service on 14th December, I came here, Boroughbridge being where I have lived for forty years. I was grateful that I knew I had asked about the Manor. Everyone has been so kind and understanding.

My mother needed to go into care as her medication stopped working and it was not possible to manage her at home. I was very worried as you hear so many stories of poor care in homes. I can honestly say my mum is receiving superb care. All the staff are so caring, the home is clean and the food is good quality and a good varied diet. My mum is struggling to be in care but the staff are wonderful. I know my mum is being well cared for 5*.

Now she has been moved I think in time she will improve even more.

I found Boroughbridge Manor whilst looking at care homes for my friend with double dementia. The home is superb, clean, modern, bright and airy with en-suite shower rooms. The staff have all been amazing especially during the initial settling in period. The transition went really well due to the care, compassion understand and friendliness of the staff. The events and activities laid on everyday help my friend to become a part of the home. No problem is too small to be dealt with immediately. I have nothing but praise for giving my friend the best quality of life she can attain.

My parents were both at another home before moving to Boroughbridge Manor to obtain the more specialised care that they had begun to need. The move was organised by the two homes, went very smoothly and they have settled well. I find visiting difficult as it breaks their routine and my father especially is reluctant to engage. The staff are all extremely helpful in trying ways to improve these visits. They are also very kind to me.

I am very pleased with the standards in the home and the care my mother gets in the home.