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Barchester Boroughbridge Manor Care Home

Roecliffe Lane, Boroughbridge, York, North Yorkshire YO51 9LW
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Barchester Boroughbridge Manor Care Home, York
Barchester Boroughbridge Manor Care Home, York
Barchester Boroughbridge Manor Care Home, York

The home offers residential, dementia, respite care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.

Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.

The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it....  

Care Provided by Barchester Boroughbridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sue Carter(Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (77)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Barchester Boroughbridge Manor Care Home Reviews (120)

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9.5

Barchester Boroughbridge Manor Care Home has a Review Score of 9.5 (9.527) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Boroughbridge Manor Care Home has 120 reviews.

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Showing 120 reviews matching selected criteria
Review from Trevor W (Son of Resident) published on 31 May 2017 Submitted via Postal Card
Overall Experience
Mum's first three months in the care home.

Very pleased with care and attention she receives at Boroughbridge Manor nursing home and involvement of all members in mum's stay.

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Review from L P (Husband of Resident) published on 18 May 2017 Submitted via Postal Card
Overall Experience
Generally good in all aspects. Could be better in entertainment for some of the residents. Can be boring with no action. Staff are helpful and pleasant.
The security of rooms has been and is an unsolved problem, so things go missing, but are generally recovered by staff.

More help could be given to getting people out into the garden area when we get suitable weather.

Reply from Kim Suttle, Home Manager at Barchester Boroughbridge Manor Care Home

Thank you for your comments. We always welcome feedback as we strive to continually improve our care. Our Recreation and Activities team oversee everything; from bingo, quizzes and armchair exercise to visiting entertainers and trips to the shops. If it’s sunny we try and get outside, so everyone...  

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Review from A L (Resident / Service User) published on 12 May 2017 Submitted via Postal Card
Overall Experience

The care and attention is very good and the rooms are good. It is a very well run home. I have only been here a short while, but the food is not as good as at first, shepherds pie and cottage pie seem to be too often and the teas are very hit and miss. Lacks variety and meat portions very sparse. My first stay in a home so very difficult to compare.

Reply from Kim Suttle, Home Manager at Barchester Boroughbridge Manor Care Home

Thankyou for your comments. We always welcome feedback as we continually strive to improve our care. At Boroughbridge Manor, we firmly believe that when you eat well, you live well too. This is a core part of our brighterkind philosophy of care, centering on good nutrition and the importance of...  

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Review from Mary-Jane H (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card
Overall Experience

I am delighted with the level of care at Boroughbridge Manor. The staff are kind and the management is first class. My brother and I are so pleased that our mother, who has complex care needs, is safe, cosy and cared for in this home. We are always welcome on the premises and very much feel as if it is one big family.

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Review from Carol P (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card
Overall Experience

Since both parents have been residents we have been impressed by the care given, the amount of activities available and the level of individual preferences being taken into account. New initiatives are always being introduced.

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Review from N H (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

The care is excellent, all the staff are kind, caring and polite, nothing is too much trouble. The facilities are good/clean and welcoming. Residents can feel very safe and secure. The decor is bright and welcoming.

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Review from Charlotte G (Resident / Service User) published on 27 March 2017 Submitted via Postal Card
Overall Experience

It's a nice home. The staff are kind. I like living here.

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Review from Elizabeth S (Resident / Service User) published on 24 March 2017 Submitted via Postal Card
Overall Experience

My husband died on 2nd December 2016 in a hospice after leaving hospital. I was in another hospital at this time after having a fall at home. After the service on 14th December, I came here, Boroughbridge being where I have lived for forty years. I was grateful that I knew I had asked about the Manor. Everyone has been so kind and understanding.

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Review from Esther S (Daughter of Resident) published on 19 January 2017 Submitted via Postal Card
Overall Experience

My mother needed to go into care as her medication stopped working and it was not possible to manage her at home. I was very worried as you hear so many stories of poor care in homes. I can honestly say my mum is receiving superb care. All the staff are so caring, the home is clean and the food is good quality and a good varied diet. My mum is struggling to be in care but the staff are wonderful. I know my mum is being well cared for 5*.

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Review from Bruce B (Son of Resident) published on 20 December 2016 Submitted via Postal Card
Overall Experience
My mother was referred to the home by the hospital. I was not happy that she had been placed in a dementia ward, but that was the only bed available. Glad to say she improved a lot due to the staff's work.

Now she has been moved I think in time she will improve even more.

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Review from Sue J (Power of Attorney of Resident) published on 7 December 2016 Submitted via Postal Card
Overall Experience

I found Boroughbridge Manor whilst looking at care homes for my friend with double dementia. The home is superb, clean, modern, bright and airy with en-suite shower rooms. The staff have all been amazing especially during the initial settling in period. The transition went really well due to the care, compassion understand and friendliness of the staff. The events and activities laid on everyday help my friend to become a part of the home. No problem is too small to be dealt with immediately. I have nothing but praise for giving my friend the best quality of life she can attain.

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Review from Rosie P (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card
Overall Experience

My parents were both at another home before moving to Boroughbridge Manor to obtain the more specialised care that they had begun to need. The move was organised by the two homes, went very smoothly and they have settled well. I find visiting difficult as it breaks their routine and my father especially is reluctant to engage. The staff are all extremely helpful in trying ways to improve these visits. They are also very kind to me.

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Review from Margaret W (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card
Overall Experience

I am very pleased with the standards in the home and the care my mother gets in the home.

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Review from B P (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

I find the care of my father is very good. I had to find care for dad on his discharge from hospital and found it very difficult to choose a local care home. The nurses and manager made this much easier to make this decision with their care and understanding I have been very happy with his care and the improvement in his condition since he has been in Boroughbridge Manor. They are all very happy to talk to me and help me with any concerns I may have.

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Review from K J (Resident / Service User) published on 28 January 2016 Submitted via Postal Card
Overall Experience

Wasn't happy with the food at first but spoke to the manager and now I can't be happier.

Reply from Ben Walker, BDM at Barchester Boroughbridge Manor Care Home

Hi, Thank you for your review. I'm really glad your experience has improved considerably. If you require any further assistance please do not hesitate to contact the home team.

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Review from A M (Husband of Resident) published on 27 January 2016 Submitted via Postal Card
Overall Experience

I have no other choice but to take my wife to Boroughbridge Manor Care Home because of the severity of her Alzheimer's condition. She would not respond to me feeding, washing and the necessary attentions that I was trying to apply to her. She lost 1 and a half stones in weight and the care home was the only answer. Since her admission to this care home she has gained 4 and a half pounds in 6 days. The staff are absolutely first class. She is cared for by extremely competent and caring staff. She now has showers daily and is given clean clothes every single day. This is an extremely well run care home.

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Review from C F (Husband of Resident) published on 25 January 2016 Submitted via Postal Card
Overall Experience

My wife has been resident at Boroughbridge Manor for around 8 months now and my son and I (husband) have visited her nearly every week. We have been very impressed to see how well she has been looked after from the beginning. The staff at all levels are so helpful to her, kind and understanding. We could not wish for any better treatment of her. She is improving by having a number of people to talk to and to join in some activities which are well encouraged. We have had lunch with my wife there and lately on Xmas day which was most enjoyable. Overall Boroughbridge Manor together with staff, is a rather impressive establishment.

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Review from D D (Son of Resident) published on 14 January 2016 Submitted via Postal Card
Overall Experience

Had a couple of queries concerning charges for extras - all points were dealt with promptly and very professionally. The dealing I have had since mum was admitted has been above excellent.

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Review from Derrick H (Husband of Resident) published on 11 January 2016 Submitted via Postal Card
Overall Experience

My wife lives at Boroughbridge Manor and my opinion is the whole place is clean, tidy and my wife is very well looked after. The home has a very friendly homely atmosphere. Many thanks to all staff for their help and the compassion they show towards my wife and everyone else who lives at the home. I would definitely recommend the home to other people.

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Review from Brian (Brother of Resident) published on 2 September 2015 Submitted via Website
Overall Experience
When my brother reached the age of 65 he had to leave the home for disabled young people in which he had lived for 40 years. We had a long and depressing search to find a new home for him. Finding Boroughbridge Manor was a great relief. It was the first home we had looked at that had wide corridors and doors, suitable for my brothers electric wheel chair together with a well maintained and accessible garden. The manager at the time could not have been more helpful in settling my brother into his new home. A profile bed with ripple mattress was arranged and his sky television service set up.

Boroughbridge Manor has now been my brother's home for two years. During this time the home has been extensively redecorated and the communal areas refurbished giving a bright and open feeling to the home. A new manager has recently been appointed and she could not have been more helpful in dealing with day to day issues relating to my brother's care. We remain very happy with the services provided by the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (80) & Events (2)

News
  • 30 Jun 2026

    ?? Celebrating 10 Amazing Years! ?? Congratulations to Mihaela, our fabulous carer, on reaching an incredible 10-year milestone with Barchester Healthcare! ?? Mihaela is truly loved by both residents and...

  • 30 Jun 2026

    ?? Happy 106th Birthday to our wonderful Hetty!?? We have celebrated an incredible milestone as one of our cherished residents turned 106 years young. Surrounded by friends, family, and staff,...

  • 30 Jun 2026

    Congratulations to Rob, our Head Chef! We are delighted to celebrate an incredible milestone as Rob marks 10 fantastic years with Barchester Healthcare. Rob’s journey has been truly inspiring —...

Upcoming Events

Awards / Recognitions (16)

Meet the Team (17)

Sue Carter
Sue CarterJob Title:Senior General ManagerJoined: 2024

I began my career in care in the early 1990s, initially as a care assistant, progressing through to a regional support role and bringing a wealth of knowledge and experience to the home.

I have managed multiple homes, including as a turnaround manager.

I enjoy seeing my team progress and grow in their roles, and the residents thrive and enjoy their time in our home.

Lynette Sellers
Lynette SellersJob Title:Home Deputy ManagerJoined: 2024

Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.

She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.

In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.

Susan Capel
Susan CapelJob Title:Home AdministratorJoined: 2024

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.

She takes great pride in her role and assisting our relatives and residents and supporting the home community.

Gillian Cavanagh
Gillian CavanaghJob Title:Admin Assistant ReceptionistJoined: 2024

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.

She loves to be the first point of contact for our visitors and greeting them with a warm welcome.

Gillian speaks warmly about how much she enjoys interacting with and meeting people.

Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.

Jodie Muir
Jodie MuirJob Title:Activities LeadJoined: 2024

Jodie joined the Boroughbridge Manor family in March 2025, starting as a care assistant before following her calling into activities and is proud to be the home's Activities Lead.

Jodie is passionate about creating new experiences and moments of memories through the home's life enrichment activities.

She has enjoyed a career in care since 2015 and speaks with warmth about how much she enjoys helping and caring for others, how much satisfaction she gets from getting to know our residents and their loved ones and how they are an extended family.

Away from home Jodie is a proud mother and grandparent and loves to spend time with her family. she also enjoys socialising and loves to watch programmes in the crime documentary genre.

Leann Butler
Leann ButlerJob Title:Activities CoordinatorJoined: 2025

Leann joined the Boroughbridge Manor family in spring 2025 and makes up part of our home's wonderful activities team, delivering life enrichment, experiences and precious moments to our residents.

She speaks with great enthusiasm about how much she enjoys getting to know the residents, delivering great activities and seeing the positive difference this makes in their lives.

Away from home, Leann enjoys going on holidays with her family, going for long walks along the coast and attending music concerts as a big fan of country and western music.

Thomas Howson
Thomas HowsonJob Title:Head of MaintenanceJoined: 2020

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.

He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.

Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.

Tim Staplyton
Tim StaplytonJob Title:Maintenance AssistantJoined: 2025

Tim joined the Boroughbridge family in Spring 2025 and is proud to be our homes maintenance assistant.

He takes great pride in the homes garden areas wishing to make them as comfortable and relaxing as possible for our residents and relatives to enjoy,

Away from the home Tim is a passionate fisher and enjoys going carp fishing.

Alexandra Rug
Alexandra RugJob Title:Team LeaderJoined: 2016

Alex joined the Boroughbridge Family in 2016 as a care assistant and has worked up to Team Leader

Deepu Thomas
Deepu ThomasJob Title:Care AssistantJoined: 2022

Deepu has been a much valued member of the home since 2022 and makes up part of our team of care assistants.

He speaks warmly about how much he see's the home as another family and how much he enjoys getting to know our residents.

Away from the home Deepu is a huge sports fan and enjoys cricket, football and F1. His biggest passion lies in the kitchen as he loves cooking.

Elley Hamilton
Elley HamiltonJob Title:CarerJoined: 2025

Elley joined our marvellous team of Care Assistants in the summer of 2025 and is a much thought of member of the Boroughbridge Manor family.

She is enjoying getting to know our residents and supporting them she speaks warmly about rewarding it is to be a care assistant and how there is nothing else quite like this role. She loves having something to offer our residents.

Away from the home Elley enjoys sailing, learning to play the piano, long walks and being out in the great outdoors

Jordan Miller
Jordan MillerJob Title:Care AssistantJoined: 2026

Jordan joined the care team in 2026.

He comes with experience in delivering person-centred care in the community and enjoys spending time with residents and making a positive difference in the lives of our residents.

Katrina Rankin
Katrina RankinJob Title:Head HousekeeperJoined: 2026

Katrina joined the Boroughbridge family in 2026.

Having never worked in a care home environment, Katrina is looking for a whole new direction in her career. She enjoys spending time with her Family, and especially her 4-legged fur baby, Charlie.

Yevgeniia Odnorog
Yevgeniia OdnorogJob Title:HousekeeperJoined: 2022

Yevgeniia has been a part of the Boroughbridge family since 2022 and makes up part of our excellent team of housekeepers.

She takes great pride in getting to know our residents and their loved ones and is passionate about ensuring the home is as comfortable and kept to the highest standard for our residents.

Haydn Shepard
Haydn ShepardJob Title:Kitchen AssistantJoined: 2026

Haydn is new to our Kitchen team, joining in 2026 and has fit straight into his team.

He comes to us with experience working in Bars and Pubs and likes to see a high-quality meal service for the residents in our care.

He enjoys spending time with our residents, listening to stories and seeing them smile

Ciara
Ciara Job Title:Therapy DogJoined: 2022

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.

She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.

Kiera loves a good fuss and is always excited to see our residents again.

Robert Rug
Robert RugJob Title:Head ChefJoined: 2016
Rob has worked in Boroughbridge since 2016, commencing as a Kitchen Assistant, progressing to 2nd Chef and now Head Chef.

Rob takes great pride in his work and enjoys developing new menu ideas with the residents.

He loves to spend time with his family and enjoys all sports, especially football.

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