Firth House

Firth House is a lovely care home. My mother-in-law is very well looked after and seems happy and content. It is clean and the facilities are wonderful. They have regular activity days to keep the residents stimulated. The staff are very pleasant, efficient and well trained. The food is lovely. We are very happy with her care.

The carers know and understand my mother-in-law’s needs and support her and us as a family they know her hygiene needs giving her everything in a caring way. The food is of a high quality and she has choices of dishes. I cannot praise the staff and management highly enough.

Great care and food, lovely staff.

My mum was hospitalised after a fall and breaking her coccyx. I was concerned that she would have to go elsewhere for rehabilitation but Firth House took her back despite the extra work looking after Mum as she is unable to walk at the moment. They have been brilliant in accommodating her extra needs, and the staff care very much about their long-term residents. They are kind and compassionate and deal in a business-like but humourous manner and are always empathetic and supportive to family members.

My father has received excellent care in Firth House. His care has become more demanding during the three and a half years he has been here, but staff have been very supportive to me and my father. As my father's disease progresses, we hope he'll be able to stay at Firth House. The meals are always very good. The afternoon cakes and ice creams are always a treat! The activities are very valued and enjoyable. It's always a treat for my father that I can bring my dog too!

Very kind and caring staff. A homely feel to Firth House.

My wife recently died. She had been a resident of Firth House for almost 3 years. Throughout her stay my wife was always treated with kindness in a dignified but loving manner. This was done in a very professional way by well trained staff working well together. A credit to good management and training. Her room was always immaculate and her personal presentation excellent. As our family is spread around Europe ease of clear communication was essential. We have no complaints. It was a momentous decision to move my wife into care. It quickly became apparent that the loving care and professionalism provided by Firth House far exceeded what was possible at home. This continued right up until her recent death. As a family we are forever grateful to the wonderful manager and her excellent team.

On seeing mam for the first time in her room at the Firth House I saw calm and content in her expression and body language people overseeing mam and the establishment was a great relief and happiness. Great choice and would recommend it.

My wife and I attended a Coronation Party put on by the care home for the residents. It was a lovely and friendly party and the food laid on was very tasty. My wife and I were treated to the food and drink which was a very generous treat and my mum had a lovely time!

Pleasant dining facilities and good food.

My husband has been a resident of Firth House since October last. I have nothing but praise for the home. I go in very regularly and I have never heard anyone being impatient with the residents. My husband has advanced dementia and is very happy and contented there.

The staff couldn't do enough for us. Management were very helpful.

We take my friend out most weeks. Staff are always helpful and my friend is well looked after.

Every time I come to Firth House I am always greeted by friendly staff and I know that my friend is looked after.

The family are very happy with all aspects of care.

Mum seems settled after her long stay in hospital. She is settled and happy and I have noticed a big improvement in her. Thank you.

My mum-in-law landed on their doorstep (from hospital) at tea time and had a good night's sleep which says a lot as she is a very anxious/nervy person. We leave knowing she is well cared for and, most importantly, she is happy.

The care support excellent, treated with dignity all the residents, staff providing resident a person centred approach when dealing their residents to ensure meeting their day-to-day need and preferences. The home was very homely

Looking forward to seeing everyone next month.

After a difficult decision of my grandma, who suffers from dementia and needs a care home, when looking around Firth House we felt that the atmosphere and feel of the home was the right place for her instantly. Since being in Firth House she has joined in activities and enjoyed singalongs it's great to see this side of my grandma again and the Christmas activities and family lunch were a lovely way to spend time with her for her first Christmas in a care home.