Firth House

18 Firth Mews, Millgate, Selby YO8 3FZ
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Top 20 carehome certificate
10 118 Reviews
  • Firth House, Selby
Anchor’s Firth House is located at the heart of Selby, in a quiet area within a mile of Selby Abbey. The home is Veteran Friendly Framework (VFF) accredited to be able to provide personalised care for veterans.

The home provides residential and dementia care for residents in single en suite rooms and continues to welcome new residents. As well as permanent care, Firth House can support respite care and trial stays.

Anchor provide care for older people living with dementia care and provide training to ensure their approach is best for people living with dementia.

Staff work hard to build relationships and ensure all aspects of the service provided is focused on personalised, compassionate care. Firth House offers residential, dementia and respite care.

The organisation has more than 60 years of experience in providing care homes and housing for older people on a not-for-profit basis.
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Care Provided by Firth House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1235
  • Self-Funded Residential Dementia Care: from £1235
  • RESPITE Self-Funded Residential Care: from £1335
  • RESPITE Self-Funded Residential Dementia Care: from £1335

Fees can vary depending on care needs and other factors. Colleagues at Firth House will be happy to discuss our weekly fees with you and what our fees include.

The price(s) shown are provided by the care home. Contact Firth House for full pricing details and T&Cs.

Contact Firth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Firth House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Pearl Millin (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Firth House

Parking

  • Onsite parking is available, including disabled spaces.

Firth House Reviews (118)

10

Firth House has a Review Score of 10 (9.988) out of 10, based on 34 reviews in the last 2 years.
Over all time Firth House has 118 reviews.

Overall Experience
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Date Published
  • 118
  • 6
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  • 34
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Reviewer Connection to Firth House
  • 42
  • 19
  • 12
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  • 3
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  • 1
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Total of 118, showing 41-60
Review from A E (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very kind and caring staff. A homely feel to Firth House.
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Review from Colin R (Husband of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife recently died. She had been a resident of Firth House for almost 3 years. Throughout her stay my wife was always treated with kindness in a dignified but loving manner. This was done in a very professional way by well trained staff working well together. A credit to good management and training.
Her room was always immaculate and her personal presentation excellent. As our family is spread around Europe ease of clear communication was essential. We have no complaints. It was a momentous decision to move my wife into care. It quickly became apparent that the loving care and professionalism provided by Firth House far exceeded what was possible at home. This continued right up until her recent death. As a family we are forever grateful to the wonderful manager and her excellent team.
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Review from M R (Son of Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On seeing mam for the first time in her room at the Firth House I saw calm and content in her expression and body language people overseeing mam and the establishment was a great relief and happiness. Great choice and would recommend it.
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Review from M H (Son of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I attended a Coronation Party put on by the care home for the residents. It was a lovely and friendly party and the food laid on was very tasty. My wife and I were treated to the food and drink which was a very generous treat and my mum had a lovely time!
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Review from A O (Sister of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring - good activities - good for interaction.
Ensuring the TV is always on to suit the patient's needs, i.e. current programmes, sports etc.
Allowing the patient to interact with other residents, i.e. overall activities.
Pleasant dining facilities and good food.
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Review from Bibs A (Wife of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Firth House since October last. I have nothing but praise for the home. I go in very regularly and I have never heard anyone being impatient with the residents. My husband has advanced dementia and is very happy and contented there.
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Review from Kirsty H (Friend of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, welcoming atmosphere. Residents are very happy with lots of activity.
The food is very nice.
The staff couldn't do enough for us. Management were very helpful.
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Review from S S (Friend of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We take my friend out most weeks. Staff are always helpful and my friend is well looked after.
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Review from B S (Friend of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come to Firth House I am always greeted by friendly staff and I know that my friend is looked after.
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Review from Trevor S (Son of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is very content, happy and relaxed.
The family are very happy with all aspects of care.
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Review from C H (Daughter-in-law of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems settled after her long stay in hospital. She is settled and happy and I have noticed a big improvement in her. Thank you.
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Review from June S (Daughter-in-law of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Firth House Care Home is a very welcoming place both outside and in, when you arrive the staff that you meet are efficient and bright and cheerful (as my mum-in-law says, full of fun). The decor is bright and pictures on the walls, furniture looks inviting to sit in, not all mish-mash and odd bits of
furniture.
My mum-in-law landed on their doorstep (from hospital) at tea time and had a good night's sleep which says a lot as she is a very anxious/nervy person. We leave knowing she is well cared for and, most importantly, she is happy.
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Review from Cora G (Grandfather of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care support excellent, treated with dignity all the residents, staff providing resident a person centred approach when dealing their residents to ensure meeting their day-to-day need and preferences. The home was very homely
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Review from Lucinda R (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the whole team for organising and making my mother-in-law's birthday celebration so wonderful. You all went above and beyond and we can't thank you enough.
We work abroad yet always feel confident in your professional, kind and thoughtful care.
Looking forward to seeing everyone next
month.
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Review from Julia S (Granddaughter of Resident) published on 3 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a difficult decision of my grandma, who suffers from dementia and needs a care home, when looking around Firth House we felt that the atmosphere and feel of the home was the right place for her instantly. Since being in Firth House she has joined in activities and enjoyed singalongs it's great
to see this side of my grandma again and the Christmas activities and family lunch were a lovely way to spend time with her for her first Christmas in a care home.
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Review from Lucy T (Granddaughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the care my grandma receives at Firth House, it is always clean and all the residents always look happy, healthy and warm. All my grandma's needs are met and the care home communicates well with all of our family. We speak highly of the home and the staff.
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Review from J P (Friend of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Frith House are welcoming and efficient. Covid restrictions were implemented and maintained strictly. During lockdown, staff kept us well informed about the visiting arrangements. They also provided relevant information about residents. Many of the staff have worked there for years, and that
means there is a wealth of experience. In pre-Covid times, a wide range of activities was operated, benefiting residents. I have visited a number of care homes, and I consider that Frith House is well managed by committed and enthusiastic staff, meeting needs in a caring and sensitive way.
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Review from Hollie P (Granddaughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home smelt fresh on arrival. Staff introduced themselves at reception and on the wing. The atmosphere was pleasant; it felt calm.
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Review from C J (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum recently moved into Firth House, having spent several weeks in hospital. The staff couldn't have done more to make her feel welcome and settle her in, and she keeps telling me they are all very kind and look after her well. The home is kept very clean, and the food always looks tasty and appetising
with a good variety and voice. All the residents seem very happy and well cared for with plenty of activities to keep them entertained.
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Review from Stephen T (Son of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Knowing mum is well looked after and cared for gives us so much peace of mind as a family, following a fall mum was in hospital before social care took over and she was placed in a home. Her property went missing, she hardly ate and the staff hardly knew her, my daughter found Firth house and we haven't
looked back, she is safe and happy and I couldn't ask for more. We are very happy and as is mum!
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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Firth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Firth House is calculated as follows: ( (395 Excellents x 5) + (5 Goods x 4) ) ÷ 400 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Firth House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

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