Firth House

They are always helpful and keep me informed.

I enjoy my life living here and have made some lovely friends. I enjoy the activities and enjoy the meals.

The food is always beautifully presented and to an extremely high standard. Nothing is too much trouble for any member of staff.

Very pleased with the care my mother is receiving.

Very good set up to see my Grandad. Enjoyed it after recent times.

Mum lived there from March 2019 until May 2020 when she passed away. Prior to that she had been there for respite. Her care was very good although she wasn’t always the easiest person to care for. The food - excellent and they were constantly reviewing her diet and fluid intake due to her low weight. There are lots of activities to do although mum only liked the music ones despite the carers trying to get her to join in. I wouldn’t hesitate to recommend the home. The manager is excellent and sorted any problems immediately and was very supportive of my husband and myself too.

It is so clean and the staff are always helpful. The care from the staff is so very good.

It was lovely to be able to see Dad after so many weeks of lockdown. He looked really well and he recognised me even with a mask on. The facilities were great, out in the garden in a gazebo - brilliant! The manager and staff recognized the importance of visits from family and made this happen as soon as they were able. They have done a great job during this crisis.

They have good entertainment when they can.

Mother-in-law is 96 and moved into Firth House in January 2020 due to mobility problems. She was made to feel at home straight away and the quality of care and caring nature of the staff has been truly exceptional. She is always treated with respect and the genuine care shown has resulted in her fully accepting that she is in the best place and very well looked after. The family was very concerned she would be demanding to go home within a couple of weeks as she is very independent-minded. Much to our amazement, this has not been the case and this is definitely down to the caring nature of the staff. They always put their residents needs first and we can not praise them too highly. They are a credit to their profession and themselves and have gained the complete respect of all our family. In these very difficult times, they have gone well beyond their simple duty of care in looking after mother-in-law and in treating her as a member of their extended family have become an extended part of ours.

Some staff are excellent, some good, others satisfactory but difficult to enter on a set form.

Of course, the success of any organisation such as Firth House is dependent on the people who work there and how they are led. The home's manager runs an efficient, well-organised team, and deserves a lot of credit for her work.

A very clean and tidy home. The staff are very helpful and friendly. There are plenty of activities to do. My dad is enjoying himself.

From the minute my dad was accepted to Firth House we were always treated with respect and friendliness. The care my dad received until his death was loving, respectful and kind from management and staff. Nothing was too much trouble and Dad settled very well from the beginning and we never felt he was unhappy.

I have been a resident now for 17 months. The care I have received is very high. The staff are wonderful, helpful and can't do enough for me and the other residents.

Staff always pleasant. Premises always clean and well looked after. My Uncle is happy with the service he receives in Firth House.

Fantastic home and very warm welcome. Fantastic staff and manager.

Would recommend this home to everyone. Excellent.

I will always be grateful that the Firth House team looked after my grandma in her last months. We couldn't have found anywhere better.

The food is outstanding and well presented. All the activities and entertainment are arranged every day in the lounge. Firth House is well run and very homely.