Firth House

18 Firth Mews, Millgate, Selby YO8 3FZ
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10 113 Reviews
  • Firth House, Selby
Anchor’s Firth House is located at the heart of Selby, in a quiet area within a mile of Selby Abbey. The home is Veteran Friendly Framework (VFF) accredited to be able to provide personalised care for veterans.

The home provides residential and dementia care for residents in single en suite rooms and continues to welcome new residents.

Anchor provide care for older people living with dementia care and provide training to ensure their approach is best for people living with dementia.

Staff work hard to build relationships and ensure all aspects of the service provided is focused on personalised, compassionate care. Firth House offers residential, dementia and respite care.

The organisation has 60 years of experience in providing care homes and housing for older people on a not-for-profit basis.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1185
  • Self-Funded Residential Dementia Care: from £1185
  • RESPITE Self-Funded Residential Care: from £1185
  • RESPITE Self-Funded Residential Dementia Care: from £1185

Colleagues at Firth House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Firth House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Pearl Millin (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Firth House directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Firth House

Parking

  • Onsite parking is available, including disabled spaces.

Firth House Reviews (113)

10

Firth House has a Review Score of 10 (9.976) out of 10, based on 32 reviews in the last 2 years.
Over all time Firth House has 113 reviews.

Overall Experience
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Date Published
  • 113
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  • 32
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Reviewer Connection to Firth House
  • 39
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Total of 113, showing 101-113
Review from Frances H (Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were so kind to me when I was not well and needed TLC.
Very patient with me, and now I'm back to my cheeky self and everything is OK. I'm at home here now.
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Review from J W (Daughter of Resident) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Firth House for a few months. My first impression of the home is favourable. Although there have been a few changes in the month i.e. staff and the loss of the activities coordinator which hopefully will improve. I still feel mum has not settled and seems to spend a lot of time
in her room, I DO NOT blame the staff for this but I feel with a little more encouragement mum would join in with the other members of the home. On a positive note, she says she is well fed and looking at the menus there is always a variety of food.
Reply from June White, District Manager at Firth House

Thank you for your review, I’m sorry you don’t think your mum is settling as well as you had hoped, I have shared this with the staff to ensure they encourage her to come out of her room and participate in the activities taking place in the home.
Whist we have recently lost our activity coordinator, we are lucky to be involved in a new Anchor Active Pilot and now have 5 new champions in the home who have received additional training and will be supported to enable them to carry out activities focused on stimulating our customer's minds and well-being with more meaningful activities. This is supported by a newly appointed regional well-being coordinator.

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Review from Kathleen S (Friend of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit 2 residents in Firth House and they are both extremely happy and settled in the home.
It is clean and well looked after, the staff are extremely kind and very caring.
The home is very welcoming to the both the residents and visitors.
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Review from K A (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was looked after with great care, gave mum what she wanted to eat and drink. Cannot say how much we appreciated the care and attention from everyone.
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Review from George B (Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife attends as a day stay once a week, she has Alzheimer's disease. I find Firth House an excellent environment for her and management and staff caring and friendly. We attend any function and notice how the staff do care for residents and do look after them. As a carer for my wife, married 54 years,
it's hard for all. but I now find it easier to leave her knowing she is safe, cared for and happy. Thank you all.
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Review from J W (Wife of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been having two days a week in day care. It didn't take him long to settle down. He loves all the staff there. The way they greet him means a lot to him, also me as I can leave without worrying. This is the biggest thing I have had to do in my whole life, but the help of the lovely staff
have got me through and I am sure the next step they will be there for me.
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Review from K (Daughter of Resident) published on 10 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent his last few years at Firth House and I couldn't have wished for better care. He never socialised easily throughout his life but the staff at Firth House accommodated his eccentricities, as well as his physical difficulties, with huge compassion and care. They gave him his privacy when
he wanted it, organised help when he needed it and always encouraged him to remain as independent as possible. Nothing was ever too much to ask. I visited my dad at Firth House pretty much every day and always found his room clean, his needs met and (much to my surprise!) often in the company of one of his carers, chatting, reminiscing and having a good laugh; it always resembled a friendly hotel, where everyone knew each other, rather than a care home. When given the option for my dad to die in hospital or at Firth House, we chose Firth House. The staff went above and beyond to make him feel safe, comfortable and cared for in his last days and I think that says it all.
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Review from Ruth S (Daughter of Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Firth House. It is an excellent care home. The staff treat residents with respect and the standard of care is second to none. They go above their requirements to go the extra mile to care for residents, nothing is too much trouble, as a daughter, I have no worries as I know my
mother is well cared for and is very happy. It is certainly without doubt, clean and the best care home.
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Review from John D (Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am recommending this home as an excellent care home.
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Review from Gaynor G (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very happy in Firth House and generally well cared for. The facilities have been upgraded in the past few years and activities have been more frequent and interesting.The staff are kind and respectful and treat her with dignity. We are happy with the care home and feel we couldn't
easily find a better place and safer home for my mother.
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Review from Margaret I (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Firth House is an excellent home for my mother to live in. It is clean, food very good, and the staff are always available for any questions you may want to ask.
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Review from Harry L (Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thoroughly enjoy living at Firth House. Everybody makes me feel so welcome, the care and food are excellent.
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Review from L B (Resident) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been a fool not to have come into Firth House ages ago. I have already found heaven here. Everyone is so kind I want to cry. I tell all my friends about it, god bless the staff here as well as the management.
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Current Review Score: 10.0 (9.976)

Overview of Review Score

The Review Score of 10 (9.976) out of 10 for Firth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Firth House is calculated as follows: ( (371 Excellents x 5) + (9 Goods x 4) ) ÷ 380 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Firth House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (0)

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