all excellent and cannot find any fault with any of the staff from management to the laundry staffC B(Husband of Resident/Service User)
a pleasure to visit Mum in this wonderful environment, which I cannot praise highly enough.E S(Daughter of Resident/Service User)
all excellent and cannot find any fault with any of the staff from management to the laundry staffC B(Husband of Resident/Service User)
a pleasure to visit Mum in this wonderful environment, which I cannot praise highly enough.E S(Daughter of Resident/Service User)
The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care.
The Granby has undergone a full refurbishment, the modernised home includes a welcoming reception area, lounge and bar area and stunning dining room. All rooms have been tastefully redecorated in a number of elegant themes. In addition to this, the home also has a café,...
The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care.
The Granby has undergone a full refurbishment, the modernised home includes a welcoming reception area, lounge and bar area and stunning dining room. All rooms have been tastefully redecorated in a number of elegant themes. In addition to this, the home also has a café, wellbeing suite and a luxurious cinema that residents can enjoy.
The lounge at The Granby is the perfect place to enjoy afternoon tea and socialise as it looks out across the famous common, The Stray.
There is a superb collection of reading material including books, magazines and papers in the decadent library; now called Lord Byron’s library as this is where the famous bard wrote some of his literary works.
Residents can be treated to a new hairstyle in the hairdressing salon or even relaxing aromatherapy or reflexology sessions in the privacy of their own rooms.
There are attractive grounds in which to relax or take gentle exercise. For the more adventurous there is a seven-seater minibus equipped for wheelchair access which means residents can enjoy excursions both into Harrogate town centre and further afield. A range of recreational activities take place in the beautifully restored and original Crystal Ballroom.
The standard of accommodation and care afforded at The Granby is second to none, with every resident being actively encouraged to retain their independence in order that they lead as full a life as possible.
Contact The Granby to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact The Granby for full pricing details and T&Cs.
The Granby has a Review Score of 9.8 (9.807) out of 10, based on 20 reviews in the last 2 years.
Over all time The Granby has 160 reviews.
Carers are kind and helpful.
Carers are kind and helpful.
There is at present a great deal of complete refurbishment taking place which will not be completed until September. The staffing was recently depleted when a new home was opened at Knaresborough. Quite a few of the staff who lived there moved to be nearer to home. A much more accurate description...
There is at present a great deal of complete refurbishment taking place which will not be completed until September. The staffing was recently depleted when a new home was opened at Knaresborough. Quite a few of the staff who lived there moved to be nearer to home. A much more accurate description will be available when the work is completed.
Thank you for your comments. We always welcome feedback as we continually strive to improve our care. We are delighted to be undertaking a full refurbishment of The Granby. Our investment will see this home completely refitted and remodelled to create a very special environment for our residents...
Thank you for your comments. We always welcome feedback as we continually strive to improve our care. We are delighted to be undertaking a full refurbishment of The Granby. Our investment will see this home completely refitted and remodelled to create a very special environment for our residents and their families. As well as a complete refurbishment of all our bedrooms and common areas, we will also be installing an enlarged lift, refurbishing the crystal ballroom and creating new areas such as a wellness spa and cup and saucer café. We also recently opened our new cinema room for residents to enjoy their favourite films. If you would like to discuss any issues further, you are welcome to contact me any time.
I feel very secure in the home and the staff and facilities are very good.
I feel very secure in the home and the staff and facilities are very good.
The recent refurbishment project is going to take The Granby up another level and will be a vast improvement to residents and...
The recent refurbishment project is going to take The Granby up another level and will be a vast improvement to residents and visitors.
Management has been constantly changing and therefore continuity lacking. Investment in the...
Recent investment in the home in the form of refurbishment and staffing by the new company and the appointment of a new general manager and unit manager allows for a degree of optimism. However, we will wait and see.
One complaint, the shower room, more water ends up flooding the floor and...
One complaint, the shower room, more water ends up flooding the floor and sometimes the carpet, however careful one is. Thank you to staff.
The staff are very caring. The management seem to change far too regularly to give real confidence in the long term direction of what should be a successful care home. The costs seem very high by comparison to other homes in the area.
The staff are very caring. The management seem to change far too regularly to give real confidence in the long term direction of what should be a successful care home. The costs seem very high by comparison to other homes in the area.
Afternoon cakes could be nicer.
Afternoon cakes could be nicer.
Generally the care is quite good but recently the food has not been quite up to standard or amount. I am hoping for better in the future.
Generally the care is quite good but recently the food has not been quite up to standard or amount. I am hoping for better in the future.
Thank you for your comments – we welcome your views, which will help us to improve our care services. In order for us to do this we need more details from you. Please contact us directly at customercare@brighterkind.com and we will ensure your comments are acted on accordingly.
The Granby is a welcoming and impressive home where the residents are well cared for. The atmosphere is usually cheerful and comfortable. The fabric of the building and rooms is best described as faded elegance but I understand a refurbishment programme is in hand. Otherwise it seems clean and tidy...
The Granby is a welcoming and impressive home where the residents are well cared for. The atmosphere is usually cheerful and comfortable. The fabric of the building and rooms is best described as faded elegance but I understand a refurbishment programme is in hand. Otherwise it seems clean and tidy and has a fresh atmosphere.
More variety of food to be offered.
More variety of food to be offered.
More variety of food offered.
More variety of food offered.
Staff are good, but it feels as though there are not enough of them. I think that there are not enough commodes. I also think that the carers are not paid enough for the hard work they do.
Staff are good, but it feels as though there are not enough of them. I think that there are not enough commodes. I also think that the carers are not paid enough for the hard work they do.
Since my fathers first ever visit I found not only my father was, and still is, treated with utmost respect, nothing seemed too much trouble. The rooms are spotlessly clean and all facilities that could be required. Bathrooms immaculate and with all help aids available. On to the restaurant....what...
Since my fathers first ever visit I found not only my father was, and still is, treated with utmost respect, nothing seemed too much trouble. The rooms are spotlessly clean and all facilities that could be required. Bathrooms immaculate and with all help aids available. On to the restaurant....what can I say!! French chefs! Formidable, always a very varied menu and good quality too. Entertainment in The Granby appeared to be of interest and always something to do. For any potential residents of The Granby I would rate it's hospitality, staff, rooms, food, grounds, upkeep, all very highly and I know my father is happy here and being well looked after.
I visit many care homes, this one is outstanding.
I visit many care homes, this one is outstanding.
Very welcoming on entrance, staff very helpful and pleasant.
Very welcoming on entrance, staff very helpful and pleasant.
The Granby is a warm, friendly and welcoming home where nothing seems to be too much trouble for any of the staff. The staff are patient, tolerant and very caring. My aunt is sometimes a very difficult person to deal with and they give a great deal of time to her when specially needed. The food is...
The Granby is a warm, friendly and welcoming home where nothing seems to be too much trouble for any of the staff. The staff are patient, tolerant and very caring. My aunt is sometimes a very difficult person to deal with and they give a great deal of time to her when specially needed. The food is good, an important feature. The residents all look small and well cared for. They are happy and smiling- for those that can - which is noticeable to visitors.
Overall the home is of a good standard with very clean rooms. The food is very reasonable and there is always things going on.
Overall the home is of a good standard with very clean rooms. The food is very reasonable and there is always things going on.
I am now at the age of 97 so when my daughter and my son-in-law go on holiday they like me to come here knowing that I shall be ok and well looked after. Everyone is very happy here and so we are very happy too. This is a lovely home with loving care and can be recommended to anyone. Most windows...
I am now at the age of 97 so when my daughter and my son-in-law go on holiday they like me to come here knowing that I shall be ok and well looked after. Everyone is very happy here and so we are very happy too. This is a lovely home with loving care and can be recommended to anyone. Most windows looked out to trees and lawns and I can watch the birds and rabbits and also cars arriving with visitors which is always interesting. The staff are good and happy to help you with your needs. All goes well.
From day one I have been treated with the utmost respect from all the staff. I have had issue with the odd meal, but overall that standard is good.
From day one I have been treated with the utmost respect from all the staff. I have had issue with the odd meal, but overall that standard is good.
Please contact us for latest vacancies.
We were visited by St Aelred's Dance Group who entertained us with some traditional Irish dancing! Our ballroom dance floor was put to such good use and our residents enjoyed...
We enjoyed a lovely autumn wreath-making activity, bringing the beauty of the season indoors. Our residents explored a variety of flowers, leaves, textures and natural materials while creating their own...
We were delighted to be bring children from Harcourt Nursery and PerformerTots together with to meet our residents for a wonderful series of intergenerational sessions filled with music, song, dance,...
There are no accreditations posted yet for The Granby.
Hi, my name is Pam, and I am the Home Manager here at The Granby Care Home.
Hi, my name is Joanne, and I am the Deputy Manager here at The Granby Care Home
Hi, my name is Vikki, and I am the Administrator here at The Granby Care Home.
Hi, I am Georgia. I am the Customer Relationship Manager at The Granby. I started in September 2026. My everyday responsibilities include supporting...
Hi, I am Georgia. I am the Customer Relationship Manager at The Granby. I started in September 2026. My everyday responsibilities include supporting families and professionals who are looking for a care placement in our home; I complete tours and manage all new enquiries.
I also manage marketing and networking activities. I enjoy getting to know our residents and ensuring a positive customer journey and experience for new and existing residents and their families.
I look forward to welcoming you into our home!
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