The Granby

Carers are kind and helpful.

There is at present a great deal of complete refurbishment taking place which will not be completed until September. The staffing was recently depleted when a new home was opened at Knaresborough. Quite a few of the staff who lived there moved to be nearer to home. A much more accurate description will be available when the work is completed.

I feel very secure in the home and the staff and facilities are very good.

The recent refurbishment project is going to take The Granby up another level and will be a vast improvement to residents and visitors.

Recent investment in the home in the form of refurbishment and staffing by the new company and the appointment of a new general manager and unit manager allows for a degree of optimism. However, we will wait and see.

One complaint, the shower room, more water ends up flooding the floor and sometimes the carpet, however careful one is. Thank you to staff.

The staff are very caring. The management seem to change far too regularly to give real confidence in the long term direction of what should be a successful care home. The costs seem very high by comparison to other homes in the area.

Afternoon cakes could be nicer.

Generally the care is quite good but recently the food has not been quite up to standard or amount. I am hoping for better in the future.

The Granby is a welcoming and impressive home where the residents are well cared for. The atmosphere is usually cheerful and comfortable. The fabric of the building and rooms is best described as faded elegance but I understand a refurbishment programme is in hand. Otherwise it seems clean and tidy and has a fresh atmosphere.

More variety of food to be offered.

More variety of food offered.

Staff are good, but it feels as though there are not enough of them. I think that there are not enough commodes. I also think that the carers are not paid enough for the hard work they do.

Since my fathers first ever visit I found not only my father was, and still is, treated with utmost respect, nothing seemed too much trouble. The rooms are spotlessly clean and all facilities that could be required. Bathrooms immaculate and with all help aids available. On to the restaurant....what can I say!! French chefs! Formidable, always a very varied menu and good quality too. Entertainment in The Granby appeared to be of interest and always something to do. For any potential residents of The Granby I would rate it's hospitality, staff, rooms, food, grounds, upkeep, all very highly and I know my father is happy here and being well looked after.

I visit many care homes, this one is outstanding.

Very welcoming on entrance, staff very helpful and pleasant.

The Granby is a warm, friendly and welcoming home where nothing seems to be too much trouble for any of the staff. The staff are patient, tolerant and very caring. My aunt is sometimes a very difficult person to deal with and they give a great deal of time to her when specially needed. The food is good, an important feature. The residents all look small and well cared for. They are happy and smiling- for those that can - which is noticeable to visitors.

Overall the home is of a good standard with very clean rooms. The food is very reasonable and there is always things going on.

I am now at the age of 97 so when my daughter and my son-in-law go on holiday they like me to come here knowing that I shall be ok and well looked after. Everyone is very happy here and so we are very happy too. This is a lovely home with loving care and can be recommended to anyone. Most windows looked out to trees and lawns and I can watch the birds and rabbits and also cars arriving with visitors which is always interesting. The staff are good and happy to help you with your needs. All goes well.

From day one I have been treated with the utmost respect from all the staff. I have had issue with the odd meal, but overall that standard is good.