Barchester Leeming Bar Grange Care Home

All staff are pleasant and approachable and happy to help. Over the Summer holiday period it felt there was a shortage of staff in that, sometimes staff weren't present in the dining/lounge area. One meal time staff didn't seem to have time to cut food up for residents, one resident required help feeding, the carer kept going to him but then was called to help others. The residents family arrived + they took over feeding. I appreciate residents have challenges on the Dementia unit but in terms of furnishings it does feel a bit neglected and staff seem busier.

Just returned home from attending a lovely dog show for residents, families and local community. This was the 2nd event we have attended, the first being a 60s fete - both events were entertaining and well organised. Well done to all involved - you can tell all the staff really care about the residents and make sure each day is special for them all.

What a lovely home. Katherine and the staff are great, they are so helpful and caring. It took a while for him to settle but is now happy and enjoying all the activities they put on. I always feel welcome and able to approach staff with any concerns.

Dads care has been excellent. Staff are very caring and have taken the time to get to know his individual likes and dislikes. Following his recent illness they have really excelled themselves. The care and attention they have shown my mum and myself has made a very stressful time easier. Sophie has shown us extra care on one particularly stressful day. We have been very impressed by her and all the staff Thank you

We are delighted to have been fortunate enough for her to be accepted into Leeming Bar Home.

Perfect in every way. Very settled, felt safe importantly medication given at correct times, this is important. Had a bad experience at a previous care home so it worried me to go to another one. Also important to me was that I could walk around the grounds. Food so so good and a great choice. Staff very very nice, nothing was a bother, didn't feel I could not ask anything.

Thank you.

My mum is happy, safe and secure at Leeming Bar Grange, the staff are all very cheerfull and treat the residents with respect, the room could be kept a little cleaner as some chairs/furniture does not appear to move to enable them to hoover.

Very friendly, helpfull and kind

I would have no hesitation in recommending the home to any one.

A friendly and happy atmosphere is the first thing you notice when you arrive at this home. The staff are helpful, happy and friendly. The accommodation is very good - a lovely cosy room and all lounges & dining areas are pleasant and well cared for. The management team are great at assisting and welcoming family, and I know my mother is well cared for, entertained and assisted at all times, she and we are so lucky to have this great place to live.

Our brother has been a resident in the Grange for approx 18 months. He is very settled here and has no anxieties or worries. This is in my opinion down to the way the Grange is run and staffed. Carers/cleaners and management staff are very caring and supportive of the residents and there are plenty of activities for them. The main areas and rooms are kept in good order and cleanliness. There is a possible case for some internal bathroom doors to be replace due to age and moisture issues but nothing critical

If you need anything at all, you only have ask. Thank you for being so amazing.

From initial engagement and assessment I found the manager approachable, knowledgeable and respectful. This gave me confidence about my mum going into the home. She supported my views and when there were challenges she rang me and communicated her thoughts. The staff are wonderfully, calm and respectful. The activities coordinators provide 7 days of activities, unlike other homes my family have experienced in the past. Rooms are homely, clean and practical. More importantly my mum is clean, well fed, entertained, safe and happy. The nurse comes in once a week and addresses any health matters. All staff and carers, housekeeping staff, catering etc do a great job at keeping the residents happy and I can sleep knowing she is in good hands.

My mom has been a resident of LBG Care Home for almost three years now. In that time, she has been showered with support, laughter, endless cups of tea, lovely meals, fun activities, enjoyable trips and out, and most importantly, love. It is never an easy decision to place your loved one in a care home, but from the beginning, we knew that she was safe, well looked after by wonderful staff and above all genuinely cared for. I cannot recommend this home highly enough.

Leeming Bar Grange provides both good care and a welcoming, homely feel. Staff are genuinely caring and look after my mum with compassion and care. Any queries or concerns are taken on board and listened to, which, as a son, is very important. Thank you to Leeming Bar Grange for looking after Mum as well as you do.

We are very happy with the care my dad is getting at Leeming Grange, the staff have been helpful and caring with dad he has improved since been in the home health wise, he was unhappy about going in a care home, but has since settled very well.

My friend was admitted after 2 months of hospital admissions and 2 care homes, which he's had to leave because of his dementia, though they had been informed of this beforehand. The welcome you gave to him and us was most warm and continued to be so throughout his stay: from the excellent, always so calm receptionists, through all the carers, housekeeping and maintenance staff and cleaners, he was met with dignity, respect, warmth and professionalism. Early on a maintenance man encouraged him so cleverly to walk (he's just stayed in bed or on a chair in other places); near the end one of the housekeeping staff sat with him voluntarily and all the staff showed compassion and professionalism. And behind them all was an excellent, very caring manager and her team delivering everything. But we must talk of my friend's end of life care, which couldn't have been better. We were constantly informed about what was happening and were able to spend many hours with him before he died, and when we were not there we knew his treatment could not be better. Because of you all he had a good, peaceful death, culminating in the beautiful way in which you arranged for his body to leave. Thank you to all of you for everything you've done for our friend during his last days.

My mum has resided at Leeming for over 10 years which is testament to her care.

My Mum is so settled in this wonderful environment, the staff are all caring and attentive - some staff go above and beyond! The activities are well planned,varied and frequent, mum particularly likes the animals that visit the home and her trips out in the mini bus. Management always have time to listen to us. Mum is staying here now for the rest of her life, she considers it home and is very happy.