Leeming Bar Grange Care Home

Leeming Lane, Leeming Bar, Northallerton DL7 9AU

Surrounded by stunning countryside, and with great access to local amenities and the A1, Leeming Bar Grange is a warm and inviting residence situated between the North York Moors and Yorkshire Dales National Parks. The home offers residential, nursing, respite, palliative, and dementia care. With 60 bedrooms divided between their care units, they think carefully about the type of room each resident needs.

Bedrooms are set across two floors, and each floor has two of its own lounges and dining rooms, there is also a conservatory and reminiscence room, meaning peace and quiet is never far away. All furnishings and décor throughout the home are of an exceptionally high standard. They also have an acre of beautiful landscaped gardens with bench seating and tables and chairs, perfect for outdoor socialising.

Chefs prepare fresh, quality, and nutritional food on site, and residents are able to choose from a daily menu. Particular requests are taken into account as far as is possible, and special dietary requirements will be catered for. Residents may eat together or in their rooms depending on their preference.

A dedicated Activities Coordinator plans regular events and outings, working in close consultation with residents and families to ensure all residents remain stimulated.

Group: brighterkind

Person in charge: Linda Stephens (Home Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Leeming Bar Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Leeming Bar Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Leeming Bar Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.361 for Leeming Bar Grange Care Home is calculated as follows: ( (161 Excellents x 5) + (151 Goods x 4) + (32 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 346 Ratings = 4.361

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Leeming Bar Grange Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 18 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Leeming Bar Grange Care Home has a Review Score of 9.4 (9.361) from 29 Reviews


Average Ratings

  • Excellent
    13
  • Good
    13
  • Satisfactory
    3
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Leeming Bar Grange Care Home?

  • Extremely LIKELY
    22
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Leeming Bar Grange Care Home

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    5
  • Niece of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • more

We were looking for a month's respite care for my 92-year-old aunt whilst my husband had a heart operation. On first viewing of Leeming Bar Grange, we were impressed by the friendly atmosphere and professionalism of the staff, the cleanliness and the way in which the residents looked cared for. When my husband suffered a stroke the staff were amazing and could not have been more helpful, so I could concentrate on my husband.

My aunt stayed for 3 months and said it was very comfortable and everyone was very friendly.

She has vascular dementia, Alzheimer’s, macular degeneration and a colostomy bag. She is also notoriously difficult to please and can be quite awkward. The staff handled her very well. She also needed a routine operation during her stay. When I took her for the pre-assessment the nurse was very impressed with the information the home provided and also with the condition of her skin.

I felt welcome to visit at any time. If we need respite care in the future, we will certainly return.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Having visited my father-in-law regularly over the last 3 months the home always seems to be clean and tidy and the staff are always friendly and helpful interacting well with the residents. There always seems to be plenty of varied activities going on if people wish to take part, but also quiet areas if people just wish to sit.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   3.4 out of 5

He has now been residing in the home for 2 months and unfortunately seems to have become less mobile than he was, due to his illness. He has been cared for by the staff at Leeming Bar Grange in a very caring and professional way. They have afforded him his dignity at all times. When we visit, he always looks clean and cared for. We have always found the staff to be very friendly, open and honest with us regarding his welfare. The home is always kept clean and smells fresh. The bedrooms are well equipped. The activities calendar offers a wide variety of entertainment. The home is always nice and warm and has a homely atmosphere about. During his stay we, the family, have had a peace of mind, knowing he is with people who are well equipped to care for his needs. He is in his 93rd year and has become very frail and confused now. We would be very happy for him to become a permanent resident here, as we believe Leeming Bar Grange is a high achiever in the care of the elderly.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4 out of 5

When my sister and I first viewed it we found the staff were very welcoming and friendly. We were shown around and we're both impressed we didn't go and view any other care home. We both felt it was a perfect place for mam. They have given her one of the raised flower beds to do as she pleases.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My husband has been in Leeming Bar Grange Care Home for just over two years, and during that time he has been cared for extremely well. The carers are considerate and kind to him and treat him with respect.
The home itself is clean and fresh, and the residents too, are kept clean and tidy, with clothes being regularly changed and laundered. Articles do occasionally go missing, socks being the main culprit.
The food, generally is good and well cooked, although sometimes lacking in variety.
I would certainly recommend Leeming Bar Grange to anyone who is considering putting a relative into care.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Great friendly staff. Food excellent. Many activities to entertain and interest the residents. Facilities very good and safe.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   4.4 out of 5

A warm welcoming calm environment.
A place where they really care for my lovely mum. A place where I know she's very safe, given great food and well looked after. Thank you, Leeming Bar Grange, for everything you do!

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

Overall impressions beginning at the front desk are of a very welcoming home, staff are indeed excellent, some are outstanding and need nurturing to prevent them feeling any need to move on.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

My grandma has been here for a while now and its the happiest I have seen her in a long time. All the staff are friendly and helpful and the home itself is lovely.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Tessa Matthews, Marketing Manager at Leeming Bar Grange Care Home responded to this review on 13 Oct 2017:

Thank you for your lovely comments. They will be shared with the team at Leeming Bar Grange.

The care and support offered by all the staff was excellent. Everyone, from home maintenance, kitchen staff and manager took the time to know and spend time with the residents. My father couldn't have improved so much without the help he received. Thank you.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother has been treated with kindness and every care. It is a friendly home and very clean.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   4.8 out of 5

Mum has been a resident at the care home for 2years. She is happy and she loves the staff. They are positive, caring and treat her with real dignity. I have noticed a change in the team spirit since the new manager came, she has certainly built some team support and is more willing to undertake menial but necessary chores at busy times.
The garden fete was delightful, in spite of the showers. A happy event, thank you, everybody. Keep up the good work!

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

A caring environment with dedicated and devoted staff.
Good management and a high quality of care provided.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

I find the care home good the staff are helpful and willing to help in any way they can. The food is good and well done.
Clean clothes every day. Hair is done every week by a great hairdresser. I am so pleased with the care home.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   3.8 out of 5

All the staff I've met so far have been welcoming and always ready to assist/answers questions.
My father has only been here for two days but all the staff knows who he is.

Staff working towards enabling my father to return home which is what my father and his family have requested.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Generally, my experience has been good at the home. There has however been a number of occasions when I have been unable to find care staff to help my dad and I have heard staff saying how short staffed they are. I have raised concerns about the quality of food and I still feel this is an area which needs further improvement along with an increase in staff who want to care for those suffering from dementia.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   3.2 out of 5

Visiting my husband with dementia I have been very impressed with the running and accommodation in general. We could not have picked a better home.
The staff have been so helpful and cheerful and nothing is too much for them. My husband has been very well cared for and his room is always clean and tidy.
In fact I was so happy with the care home that I would have liked for him to stay but he wanted to be back home. I am hoping to arrange more respite in the future. Thanking you.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has only just moved in - I was very impressed with the initial visit. The visit to mums flat or assessment, the introduction on booking in/arriving.
It is a very distressing time for me and all staff made it as smooth as possible for mum and myself.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My auntie was quite poorly when she came to Leeming Bar Grange and we can't fault any part of her care. All the staff were very helpful and supportive and made her last few days as comfortable as possible. They also made all her family welcome to visit at any time.

On the sad night that she passed away, one of the carers kept up CPR until the ambulance arrived which gave us time to spend with her. That same carer also attended the funeral.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are excellent and are caring for the residents in their care. As I visit regularly to see what is going I am concerned about the staff welfare. There never seems to be enough staff on the floor, especially at nighttime - hence the staff that are working more hours, not able to get holidays taken and therefore, are worn out.

It seems to me that staff are leaving to go to other care homes and I can only think it is due to being understaffed or for more pay. The home itself is brilliant and modern, and I am looking forward to meeting the new manager.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

Linda Stephens, Home Manager at Leeming Bar Grange Care Home responded to this review on 26 Apr 2017:

Thank you for your kind words and comments about Leeming Bar Grange. We welcome all feedback that will help us continue to improve our care services.

At Leeming Bar Grange, we strive to provide individual personalised care that each one of our residents deserves by working to the levels in the ‘CHESS tool’, ensuring that there is always the correct, safe number of staff working at one time in our home.

Our recent relative’s meeting was very positive and we are currently in the process of recruiting to posts as soon as it is practicable.

If there is anything at all you would like to discuss further, I operate an open door policy and you are of course welcome anytime to continue this discussion on a personalised basis. Alternatively, you can contact customercare@brighterkind.com.

Linda Stephens, Home Manager

Everyone was very caring and made our Aunt very comfortable in her last 10 days before she died.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Our initial problems with my mother in law's room were soon sorted.
The staff are very welcoming and treat the residents in a very caring manner.
The daily entertainment is brilliant and my mother in law is keen to join in, she may not remember them due to short term memory but the pictures show how much she enjoys them.
The food is very good and residents can choose the dining room or their own rooms to eat it in which offers a nice alternative.
My husband and I are very pleased with the care and my mother in law looks healthier now than when she was admitted.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4 out of 5

Doing a very good job.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   5 out of 5

My grandmother has been here for two years and we have always been happy with her care.
The staff are always friendly when we come to visit.
The family events that are provided are always a joy to attend and have fun with grandma.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4 out of 5

As a family, we are very pleased with the care that our mother receives at Leeming Bar Grange Care Home.
She has been there for about three and a half years and we have had no problems at all.
The staff even though there has been quite a turnover, have all been wonderful with Mum and she is much more content than when she lived at home.
Any health issues have been discussed with us and we have been involved at all stages in discussion about her care.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

My mum has been at this home for five years.
She has always been treated with respect and cared for really well.
Staff are friendly and helpful if we have any problems.
Food and snacks are always appealing and tasty.
We like the fact that we can visit at any time of the day and are free to use the kitchen to make tea etc as and when we please.
The staff work in a very challenging environment and do so with the utmost patience and care.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   3.8 out of 5

Room showed to the family on the evening before arrival was not ready. Bathroom needed work to make it safe, smelled of urine and nothing like room showed when looking around. My mother was given the room that we had been shown around after my sister spoke to management. We were warned that there could potentially be problems with the lady in opposite room due to her wanting room empty. There have been a few incidents but we are hoping staff will intervene and the problem will be sorted. The staff are very caring and as visitors, we are made to feel very welcome. Surprise with top up after social services told us it was around £50.

How likely would you be to recommend Leeming Bar Grange Care Home? Likely

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Average Rating:   4.1 out of 5

Kelly Thornton, Deputy Manager at Leeming Bar Grange Care Home responded to this review on 26 Jan 2017:

Thank you for your comments. We welcome all feedback that will help us continue to improve our care services.

I am sorry that your mother’s room was not ready when you visited the evening before she was due to move in; our maintenance team were scheduled to complete the work in the room prior to her arrival.

I understand your concerns about the room location have now been resolved and apologise for any inconvenience this might have caused you.

If you feel as though you would like to discuss this further or anything else at all, please do not hesitate to contact our home at customercare@brighterkind.com or pop in anytime.

Many thanks, Kelly Thornton, Deputy Manager.

The home has a welcoming friendly atmosphere and the staff make eye contact and acknowledge your presence. My father is cared for and is settled. Any concerns we express are dealt with as promptly as the staff can arrange and if not strategies are put in place to overcome the problems/requests.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   3.4 out of 5

Having spent three years in Leeming Bar Grange my mother passed away in their care. They could not have been more caring or loving towards her. The care home truly became her home. As a visitor we always felt comfortable and knew she was well cared for and treated as an individual person.

How likely would you be to recommend Leeming Bar Grange Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

more details

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

Linda

Linda Stephens

Job Title: Home Manager

Description:

Why did you decide to join brighterkind?

I was head hunted and once I met with the regional manager I knew I would like to work with her.

What one thing do you enjoy most about your job?

Interacting with the residents and being a part of the team that I work with.

Are you a nurse?

I was trained in both mental health and learning disability. I retired from nursing two years ago.

Why did you get into nursing?

My mother was a nursery nurse and I always, from the age of about 7, wanted to be a nurse.

Key qualifications and experience:

RMN - mental health
RNLD - learning diabilities
Diploma in health service management
Recently became a Fellow of International Institute of Organisational, Psychological Medicine
Former Community Services manager in the NHS
Former Hospital Director for Mental Health Services
Former CEO for Forensic secure services
Management Consultant for a charity focusing on Management of change and governance

What was a defining moment for you?

I became a Cadet Nurse to a psychiatric hospital at the age of 16 and loved it, so went into psychiatry rather than general nursing.

Experience – what is your background?

I worked in NHS and Independent and charitable sector, both in England, USA and India

I am passionate about…

High quality Care and ensuring that nurses gain a good training.

What do you feel is your biggest achievement?

Raising money and building a mountain bike trail in memory of my late son.

My favourite brighterkind value from our five values of Keep it simple, Do it from the heart, Make every moment matter, Sort it and Choose to be happy, is...

Do it from the heart

Because…

If you do, everything else falls into place.

Contact details

To contact our home manager, Linda Stephens, call 01677 425 594 or email Linda.Stephens@brighterkind.com.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Leeming Bar Grange Care Home