Barchester Leeming Bar Grange Care Home

My mother is clearly very happy in the home and gets on well with the staff. She likes being able to sit outdoors in the garden when the weather is fine. She always seems busy and has enjoyed the activities on offer. She likes seeing the therapy dog and talks about him. I always get a friendly welcome when I visit and so do other members of my family.

My mother is very happy at Leeming Bar. She has been there for almost 4 years and likes to join in activities and chats with the staff and patients.

The staff are all very caring and the food is good. I do find that communication is a problem. It would be very helpful to have a nominated key worker for each resident. As regards activities they are limited at the moment upstairs. It would be very nice if music could be played in the sitting room as often happens downstairs. Armchair exercises would also be desirable on a regular basis. In the summer it would be good if residents could be taken outside to sit under the nice umbrellas or walk around the excellent gardens. It is nice to see the windows upstairs are usually open in fine weather.

I have found the home is kept very clean and free from smells. The staff are very good and do their best under great difficulty. The meals are presented with dignity to the residents and I would recommend this home to anyone who has someone suffering from dementia.

This is a lovely care home. The staff are extremely kind and gentle. They treat everyone including visitors, with dignity. Staff make life enjoyable for the residents by organising lots of activities but also always have a cheerful demeanour.

Leeming Bar Grange is on first impression a clean, hygienic, modern and well-constructed care home. The staff are very welcoming operating an "open door" policy which is very reassuring, we are welcome to visit at any time we wish which helps fit in with work hours and other family commitments. My Dad has a very nice room with an en suite and everything is maintained to a high standard and kept immaculately clean on a daily basis. The room is very well equipped for his particular needs, taking into account his safety and comfort. The staff are very friendly, helpful and polite to our family and very caring of my father and they also are keen to maintain dignity and to always treat my father with respect. He is showered, shaved and dressed each morning and changed if necessary during the day. The staff are very positive and enjoy a joke with my father which has been a great help in settling him into the home. At first, he was very subdued but the staff soon improved his humour.

Highly recommended.

We hope he may come again.

Staff all very helpful and obliging - nothing was too much trouble for them. Choice of menu was appreciated. Always something to suit me.

Sometimes have to wait quite a while to get doors to the garden open as staff are busy.

Mum has been at Leeming Bar Grange Care Home for just over two years. We have been continually impressed by the level of care and kindness shown to her. Staff are always prepared to go the extra mile. We have specific praise for the activities provided. If we have one small concern it is about personal hygiene, particularly nails they are sometimes dirty.

My partner has been in Leeming Bar Grange for 2 years. In this time, he has deteriorated but the care has remained the same. Staff are very friendly, they all care about the residents, know each resident by their first names. Activities are excellent, particularly the visits from local school children which stimulates residents with dementia/Alzheimers. The only thing is "where do all his socks go?"

The staff are friendly, very caring and my relative is very settled in her surroundings.

My experience of the care in the main, very happy with the service and care provided.

She's fitter and calmly cheerful, very different from 4 years ago. She has hardly any falls now and those are very minor. Previously, she fell often and was in hospital several times. This is a tribute to Leeming Bar Grange Care Home.

My Mum has been here for a year during which time she has been treated with respect and affection. The staff are always so cheerful and positive.

Staff very helpful, caring, know residents well, nice atmosphere in home.

Shortage of staff which means, in a rush and residents seem to be sleeping all the time. The care is not adequate, staff changes mean they don't bond with the residents.

I can't rate this care home too highly and have already recommended it to interested friends.

I am very happy to record a good review of the time I was at this care home, during most of July 2018.