Priceholme

My late mother was a resident in Priceholme for a year and a half until she sadly passed away at the end of last year. All the staff, including the management, carers, the Chaplain and the support staff, showed unfailing empathy and kindness to my mother, who was in a frail and vulnerable state. They made my mum feel safe and supported during her last months of life. There were regular activities, including weekly religious services, that my mum enjoyed and provided an interest in her life. Mum was encouraged to socialise with the other residents, but her wishes were always respected and she could have her meals in her room if she chose. On Mum's funeral day, the cortège went past Priceholme and all the staff came out to pay their respects, with several attending the Thanksgiving service afterwards. Priceholme is a warm and caring home and I think the staff there are all doing their very best to care for the residents.

The world of care for the elderly would be a much, much better place if all homes provided such care and attention to their residents.

Overall, excellent when care cannot be given at home.

Mum has a warm and nice room. This is always kept clean and tidy. She is treated with respect and dignity by all the staff. She likes the food and there is always a good choice of menu. I always feel she is safe and secure, and well looked after at Priceholme. There are activities she can join in most days of the week. I would like to place on record my thanks to the management and staff for the way they handled the Covid-19 era. 11/10 marks.

My mom will have resided at Priceholme for five years in July. I was advised by a nurse that Priceholme was by far the best all-around care home in her opinion. So glad I listened as she was 100% correct. The staff from the management down are first class and are so kind and attentive to my mom. She often tells me how well looked after she is. She loves the food and enjoys giving some, sorry, all of the staff a telling off. So glad they understand her sense of humour. As I live abroad it puts my mind at rest knowing she is looked after by a high-quality group of people.

Thank you everyone for what you do for us all.

Multiple cosy private areas for residents and visitors to use.

My dad is happy in Priceholme. He does sometimes have a moan to me about some aspects... flavour of soup, or the fact fish and chips is more fish and wedges rather then chips! I enjoyed the fish I had one evening when I'd just finished work and popped in to see my dad. He also gets a little bored being stuck inside but I do know the home is trying hard to get a minibus for trips out, once the weather perks up. He has an electric scooter that gives him freedom to pop into town. He really loves the staff, and they are always lovely to me too, always ready with a cuppa! He's not one for the activities but I think he's too picky, the staff member does a good job! Must be hard keeping everyone happy. Overall, very happy with Dad's care, communication is spot on. Management and staff are great.

Pricholme is a wonderful small care home, they have looked after my mum for a few years now and have always done their best with her. I know Mum is safe and well looked after. The staff are very kind and friendly. I am always kept informed of any changes or concerns with Mum by the staff. I would highly recommend this home.

Priceholme is a wonderful care home with wonderful caring staff. I feel so lucky Mum was able to find a place here that she now considers her home. It is extremely reassuring for me that my mum is being so lovingly cared for. I have nothing but the highest praise for the manager and her staff.

Exemplary care is given to my mother with good support, dignity and compassion. Always well-informed about changes, treatments and medical visits for my mother. It's a pleasure to have a mother in this beautiful home. Every aspect is great. The staff, food and activities. I can not thank them all enough.

I’d definitely recommend Priceholme to anyone who is looking for a care home for their parents.

My mother has been a resident now for many years and her care remains first-class. The staff are attentive and caring. The cleanliness and food are excellent.

We are so grateful to Priceholme for looking after our grandma as well as they did. It was a proper home from home.

My mum (who died on the 18th of August) spent precisely nine years as a Priceholme resident. During that time she received excellent care, both physical and pastoral. We have nothing but praise for the whole Priceholme team and would not hesitate in recommending them. We have nothing but thanks for their exemplary care.

Mum was a resident at Priceholme for almost 9 years. Throughout that time she was looked after with great care and kindness by all the staff. She enjoyed the church services, the activities, the meals and the company of the carers. She also loved the occasional trips out for fish & chips and to see the Christmas lights last December. The staff were always friendly, kind, good-humoured and extremely caring. At the end of mum's life, the staff did everything they could to get her 'home' from the hospital, communicated with us at every stage and then looked after her with respect, dignity and love for her last few weeks. We will never forget the kindness shown to mum and also to family whenever we visited (we do not live locally). Finally, I wish to highlight the excellent care shown towards the residents during the very difficult situation brought on by the Covid pandemic - the staff went above & beyond to keep everyone as safe as they possibly could for many months of lockdown.

Mum has been with the team for over a year now. They've got to know her extremely well, and this not only shows in how they interact with her but also in recognising when she is slightly under the weather. The team continues to do immensely well to keep Covid out of the home while enabling family interaction. We are all so pleased Mum is where she is and truly being looked after. Thank you to all.

My mother has been in Priceholme since August 2020 and so I have not been able to visit her in her room or indeed elsewhere internally. My observations are therefore based upon speaking with my mother (aged 97). The staff at Priceholme have been very good and helpful, particularly the manager. My mother appears to have settled and very happy in her environment.

Enjoyed my 1 week stay. Very happy with the whole experience. Staff and management couldn't do enough for me. Would highly recommend this care provider. Would definitely use again.

Priceholme has done a sterling job through very difficult times and I applaud each and every one of the staff for keeping the residents safe, happy and occupied alongside looking after their mental wellbeing whilst loved ones were not able to visit. Now things are slowly opening up and we are once again welcome to visit with safe practices in place. Our loved one is settled and content which makes us happy, so a big thank you to one and all.