Priceholme

Givendale Road, Scarborough YO12 6LE
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9.9 64 Reviews
  • Priceholme, Scarborough
Located in a peaceful corner of Scarborough, Priceholme provides residential and short-stay care for up to 32 residents in a friendly, purpose-designed home just minutes from the seafront. Peasholm Park, Scarborough Beach and Brunswick Shopping Centre are all nearby, offering easy access to scenic walks, local shops and family visits.

The home is arranged in a circular layout around the colourful Jubilee Garden—a calm, central space perfect for pottering, sitting in the sun or enjoying a chat with visitors. Bedrooms are en-suite and can be personalised, while communal lounges, a cosy conservatory and a new log cabin give residents plenty of space to relax and connect.

Dining is homely and heartfelt, with resident-led menus, themed “Fakeaway Nights,” and favourites like jam sponge and sticky toffee pudding. The team also hosts cheese and wine evenings, birthday bakes and regular kitchen catch-ups to keep the menu fresh and familiar.

Daily life is full of warmth and variety—from chaplain-led services and craft sessions to school visits, animal therapy and seasonal garden parties. There’s even been a moon-themed 100th birthday bash, just one of many personal touches that make Priceholme so special.

At Priceholme, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential or short-stay care, the team at Priceholme are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1039 – £1446

These prices are only a guideline, please contact Priceholme to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zoe Euman (Deputy Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)

Priceholme Reviews (64)

Total of 64, showing 21-40
9.9

Priceholme has a Review Score of 9.9 (9.875) out of 10, based on 22 reviews in the last 2 years. Over all time Priceholme has 64 reviews.

Overall Experience

  • 55
  • 7
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Date Published

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Review from Judith W (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant cheerful staff.
Warm, safe environment.
Lots going on for residents.
Plenty of snacks and drinks available.
Multiple cosy private areas for residents and visitors to use.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your lovely comments about our care home, you’ll never know how much we appreciate your feedback. Your mother-in-law is a delight to care for and we always love to see all of her visitors.

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Review from Debbie B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy in Priceholme. He does sometimes have a moan to me about some aspects... flavour of soup, or the fact fish and chips is more fish and wedges rather then chips! I enjoyed the fish I had one evening when I'd just finished work and popped in to see my dad. He also gets a little bored being
stuck inside but I do know the home is trying hard to get a minibus for trips out, once the weather perks up. He has an electric scooter that gives him freedom to pop into town. He really loves the staff, and they are always lovely to me too, always ready with a cuppa! He's not one for the activities but I think he's too picky, the staff member does a good job! Must be hard keeping everyone happy. Overall, very happy with Dad's care, communication is spot on. Management and staff are great.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for these wonderful words about our care home and the care we provide. Dad is well loved and such a gentle soul. Priceholme wouldn’t be the same without him.

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Review from Natalija P (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pricholme is a wonderful small care home, they have looked after my mum for a few years now and have always done their best with her. I know Mum is safe and well looked after. The staff are very kind and friendly. I am always kept informed of any changes or concerns with Mum by the staff. I would highly
recommend this home.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your lovely words about our home, our staff and the care we provide to your mum. As ever, your words mean so much to us.

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Review from Peter M (Son of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme is a wonderful care home with wonderful caring staff. I feel so lucky Mum was able to find a place here that she now considers her home. It is extremely reassuring for me that my mum is being so lovingly cared for. I have nothing but the highest praise for the manager and her staff.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your kind words about our home and the care we offer. As always, your feedback is greatly appreciated and we are so pleased you feel reassured with your mum's care.

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Review from Pauline A (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care is given to my mother with good support, dignity and compassion. Always well-informed about changes, treatments and medical visits for my mother. It's a pleasure to have a mother in this beautiful home. Every aspect is great. The staff, food and activities. I can not thank them all enough.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your kind words. I will certainly share this review with my team.

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Review from Chris M (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This will be the third year that Mum has been in Priceholme.
Living abroad it was always a concern for me, finding a home for Mum, just after Mum moved in covid hit, which meant that I wasn’t allowed to visit her for two years!
However, I really didn’t have to worry as everyone is totally invested
in making a home from home for all of the residents.
Having been last in the area in June 2023 for three weeks, I have been able to catch up with Mum and also participate in some of the activities which are provided.
Plus we have taken advantage of the beautiful garden and verandas as the weather was good.
I’ve always felt welcomed in the home and nothing is too much for the staff.
I’d definitely recommend Priceholme to anyone who is looking for a care home for their parents.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your continued support and positivity. We love it when you manage to visit and so does Mum. We are very pleased, as a whole home, with the newly updated external ground and always enjoy seeing our residents and their loved ones spending time there too. We look forward to seeing you in the next couple of months.

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Review from K J (Son of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident now for many years and her care remains first-class. The staff are attentive and caring. The cleanliness and food are excellent.

Reply from Anna Gillon, Home Manager at Priceholme

Many thanks for these wonderful words regarding the care we offer to your mum, she really is a true delight to care for. A huge thank you to you for your continued support.

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Review from Lucia N (Granddaughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to Priceholme for looking after our grandma as well as they did. It was a proper home from home.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much, your grandma made it so easy to care for her, what a gorgeous lady. We greatly appreciate your kind words.

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Review from Elaine N (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum (who died on the 18th of August) spent precisely nine years as a Priceholme resident. During that time she received excellent care, both physical and pastoral. We have nothing but praise for the whole Priceholme team and would not hesitate in recommending them. We have nothing but thanks for
their exemplary care.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so, so much for your continued kind words about our little home on the seaside. Mum is greatly missed by us all and always will be. It has been an absolute pleasure to care for Mum and to have you as part of our family too.

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Review from Sue E (Daughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Priceholme for almost 9 years. Throughout that time she was looked after with great care and kindness by all the staff. She enjoyed the church services, the activities, the meals and the company of the carers. She also loved the occasional trips out for fish & chips and to see
the Christmas lights last December. The staff were always friendly, kind, good-humoured and extremely caring. At the end of mum's life, the staff did everything they could to get her 'home' from the hospital, communicated with us at every stage and then looked after her with respect, dignity and love for her last few weeks. We will never forget the kindness shown to mum and also to family whenever we visited (we do not live locally). Finally, I wish to highlight the excellent care shown towards the residents during the very difficult situation brought on by the Covid pandemic - the staff went above & beyond to keep everyone as safe as they possibly could for many months of lockdown.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your continued, supportive and kind words. Mum is greatly missed here, it just doesn't feel the same without her always chatting with us. It's been a pleasure, not only caring for your mum, but having you and the family as part of our extended family.

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Review from Andy S (Son of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with the team for over a year now. They've got to know her extremely well, and this not only shows in how they interact with her but also in recognising when she is slightly under the weather. The team continues to do immensely well to keep Covid out of the home while enabling family interaction.
We are all so pleased Mum is where she is and truly being looked after. Thank you to all.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your review. Your Mum is a happy, cheerful, and of course, a cheeky lady. She brings a laugh a minute to us all, and we’re so pleased she’s decided to stay with us.

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Review from A R (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Priceholme since August 2020 and so I have not been able to visit her in her room or indeed elsewhere internally. My observations are therefore based upon speaking with my mother (aged 97). The staff at Priceholme have been very good and helpful, particularly the manager. My mother
appears to have settled and very happy in her environment.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for this lovely review. We’re very much looking forward to the day when you can safely come into our little home. As ever, your mum brings us so much joy with her sense of humour, never a dull moment.

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Review from M D (Respite Resident) assisted by family/friend published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed my 1 week stay. Very happy with the whole experience. Staff and management couldn't do enough for me. Would highly recommend this care provider. Would definitely use again.

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Review from Daphne W (Daughter-in-law of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priceholme has done a sterling job through very difficult times and I applaud each and every one of the staff for keeping the residents safe, happy and occupied alongside looking after their mental wellbeing whilst loved ones were not able to visit. Now things are slowly opening up and we are once again
welcome to visit with safe practices in place. Our loved one is settled and content which makes us happy, so a big thank you to one and all.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your continued kind words and support. As always, Mum keeps us all laughing every day, such a delightful lady.

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Review from Maureen A (Friend of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication with management at Priceholme was excellent; they could not do enough to help my friend. The care staff were kind and caring.
Highly recommend Priceholme for respite and permanent care as you are made to feel welcome.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your great review of our home. We’re very pleased that your friend was able to return home safely and it was an absolute pleasure to meet you both and we wish you both all the best.

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Review from John B (Respite Resident) assisted by family/friend published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Since I was confined to my room for the week (because of Covid-19) I could not sample facilities or activities. Also, I did not have access to a shower for a whole week, which is unacceptable.
I experienced great kindness from a few individuals. All staff were courteous.

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Review from B C (Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with respect and kindness by all the staff. The food is well prepared and lovely menus. I miss my home but if I had to live anywhere else it would be here.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you for your kind words, you are greatly missed here at Priceholme. We hope you are happy now you have returned home and wish you all the best for the future.

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Review from Gill T (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff of Priceholme enough for everything they do for my mum, particularly in these difficult circumstances. Nothing is ever too much trouble and I don’t think it would be possible to find more caring staff anywhere.

Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your lovely comments. Your mum is very special and this will always be her home, we wouldn’t have it any other way. Thank you for your continued kindness and support.

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Review from J N (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming and friendly atmosphere greets you each time you enter. The staff are professional and attentive but above all, caring and treats residents as individuals and with respect and sensitive to their needs. This extends to family members and friends.
It is a safe environment and is a special
place.

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Review from P B (Daughter of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only a resident for a very short time, the care that she received in her final days could not be faulted. The staff were so very kind, both to mummy and also my sister and I. Our mother died peacefully in their loving care. Thank you.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Priceholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Priceholme is calculated as follows: ( (234 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 264 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priceholme is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

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Zoe Euman

Job Title: Deputy Home Manager

Joined: 2025

Zoe Euman is the Deputy Manager at MHA Priceholme

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