Priceholme

Givendale Road, Scarborough YO12 6LE
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9.9 65 Reviews
  • Priceholme, Scarborough
Located in a peaceful corner of Scarborough, Priceholme provides residential and short-stay care for up to 32 residents in a friendly, purpose-designed home just minutes from the seafront. Peasholm Park, Scarborough Beach and Brunswick Shopping Centre are all nearby, offering easy access to scenic walks, local shops and family visits.

The home is arranged in a circular layout around the colourful Jubilee Garden—a calm, central space perfect for pottering, sitting in the sun or enjoying a chat with visitors. Bedrooms are en-suite and can be personalised, while communal lounges, a cosy conservatory and a new log cabin give residents plenty of space to relax and connect.

Dining is homely and heartfelt, with resident-led menus, themed “Fakeaway Nights,” and favourites like jam sponge and sticky toffee pudding. The team also hosts cheese and wine evenings, birthday bakes and regular kitchen catch-ups to keep the menu fresh and familiar.

Daily life is full of warmth and variety—from chaplain-led services and craft sessions to school visits, animal therapy and seasonal garden parties. There’s even been a moon-themed 100th birthday bash, just one of many personal touches that make Priceholme so special.

At Priceholme, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential or short-stay care, the team at Priceholme are here to help.
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Care Provided by Priceholme

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 33 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1039 – £1446

These prices are only a guideline, please contact Priceholme to find out the exact price for your requirements.

Contact Priceholme to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Priceholme to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Anna Gillion (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (1)

Priceholme Reviews (65)

9.9

Priceholme has a Review Score of 9.9 (9.880) out of 10, based on 23 reviews in the last 2 years.
Over all time Priceholme has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priceholme
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Total of 65, showing 41-60
Review from P B (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother was only a resident for a very short time, the care that she received in her final days could not be faulted. The staff were so very kind, both to mummy and also my sister and I. Our mother died peacefully in their loving care. Thank you.
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Review from C A (Daughter of Resident) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident in Priceholme for over 2 years now. He is settled and happy. I am confident he is looked after by the staff of Priceholme in an exemplary manner. We visit every 3 or 4 weeks. We live in the west of the country, we always arrive unannounced and always find dad to be clean
and well dressed. Both he and myself find staff kind, friendly and obliging. Thank you for giving me peace of mind.
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Review from Stephen C (Son of Resident) published on 10 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My very elderly mum was a resident at Priceholme for a short period earlier this year until her care needs changed. During her stay, the management and staff went above and beyond their duty of care to make my mum's stay as pleasurable and as comfortable as possible under the circumstances. I would
have no hesitation in recommending Priceholme to others and my thanks to all the staff for their help and professionalism.
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Review from Brian M (Friend of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited the care home to celebrate the 100th birthday of a close friend. Met by a member of the staff, who escorted us to the dining room where we were seated at a tastefully laid out table.
Well prepared sandwiches, cakes and tea were served.
A very enjoyable time was had by all.
Reply from Anna Gillon, Home Manager at Priceholme

It was an absolute pleasure to assist with the 100th Birthday celebrations. We are so pleased your friend enjoyed the day, surrounded by loved ones.

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Review from David D (Son of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We approached Priceholme for advice on respite care. They were supportive and offered advice on how to go above things sensibly.
They were patient and I felt a real understanding from them as we procrastinated for longer than we should have.
The place itself has been proved to be excellent and met
our needs/expectations on all levels. Mum seems happy and is certainly safe. Care staff superb.
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Review from R D (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has received in her short time there has been second to none. She was made to always be comfortable. Thank you to everyone.
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Review from A M (Daughter-in-law of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, helpful, good food. Clean surroundings, a nice place to visit.
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Review from D S (Friend of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good entrance security. Very welcoming staff. My friend is a new resident and the staff treated her with respect and cheerfulness. A bright, airy and clean looking home. Lovely garden for residents.
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Review from R S (Friend of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A bright and airy building. Clean and nicely furnished all the staff I came into contact with were very welcoming and cheerful. The staff were also more importantly very caring towards my elderly friend who was just beginning her residency.
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Review from P T (Son-in-law of Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and kind staff.
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Review from K T (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just completed two weeks respite care and has agreed to another 2 weeks with a view to a permanent placement. The staff are so good with my Mum and also our family.
Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your kind words. We always try to ensure our residents feel at home when they spend time with us at Priceholme. Your Mum is a delight to care for and we’re so pleased that she wants to extend her stay with us.

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Review from K J (Son of Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistent level of excellent care. Stable trained staff who genuinely care for residents. Regular events. Consistently well-prepared food.
Reply from Anna Gillon, Home Manager at Priceholme

Thank you very much for your lovely comments. Mum is a delight to care for and always brings a smile to us.

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Review from Becky H (Daughter of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priceholme really tries hard to make it a 'home from home' experience. It will always be a difficult transition but I have found that Mum has been treated as an individual and with complete dignity and respect. The colleagues here genuinely care and make one to one relationships, involving Mum in activities
whenever possible and making a fuss on her birthday. As a visitor, I am always made to feel welcome and involved. Thank you.
Reply from Anna Gillon, Home Manager at Priceholme

We always aim to provide a ‘home from home’ atmosphere and we are so touched at your lovely comments. It was an absolute pleasure to care for your wonderful mum and we can safely say that we will always think of your mum when we see Vanilla Slices. Much love to you all.

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Review from S D (Son of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priceholme is a delightful home with really helpful and friendly staff, who have made my Mum very welcome and couldn't have done more for her. This was on a respite basis but would certainly recommend it. Thank you all.
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Review from David P (Son of Resident) published on 11 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother did not live to stay long in the home but she was treated with the utmost care and support during her final days.
Reply from Anna Gillon, Home Manager at Priceholme

Thank you so much for your kind words. Your mum is greatly missed and we are so pleased Priceholme was her home.

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Review from Lynn S (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been a resident at Priceholme for the past year. I have always felt welcome when visiting. The home is bright, clean and comfortable and the food is very good and varied. All the staff provide a high standard of service in all areas. Communication was good and I was kept informed about my
Mum's care. I felt at ease knowing my Mum was being well cared for in a safe and happy environment.
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Review from Catharine B (Friend of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend enjoys the privacy of his own room, securing in the knowledge that caring staff are never far away. The staff provide a high standard of nursing care (and a friendly word with visitors too!). The home is spotless and well maintained. The food is excellent but there is always new training and
initiatives to improve things for the residents. I can't praise it enough.
Reply from Jean Hall, Home Manager at Priceholme

Many thanks for your lovely comments and thank you for all your support over the years.

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Review from R L (Friend of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priceholme is an excellent care home. My friend has his needs met by staff who are consistently kind and caring. I feel welcome when I visit and have seen that respect is given to all residents and visitors.
There is a great activity programme operating and the food and drink provided are of high
quality. The home is clean, warm and comfortable.
If I needed a care home myself I would choose this one.
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Review from G M (Sister of Resident) published on 27 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant caring staff at all times. Would prefer a ground floor room and a pleasant outdoor smoking area.
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Review from James D (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
For the money I pay - the food is terrible. Always short staffed. Tablets which are supposed to be taken with food come 30 mins to 1 hour later. Mostly kept very clean and tidy. Staff who are here are wonderful - except for the kitchen.
Reply from Kerry Smith, Area manager at Priceholme

Thank you for your feedback. I am pleased that you find the staff wonderful. We would very much like the opportunity to meet with you to discuss your other concerns in more detail, please could you contact us if you would like this to be arranged?

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Priceholme is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.880 for Priceholme is calculated as follows: ( (246 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 276 Ratings = 4.88
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priceholme is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Zoe Euman

Job Title: Deputy Home Manager Joined: 2025

Zoe Euman is the Deputy Manager at MHA Priceholme

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