






Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors...
Care Provided by Barchester Scarborough Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Scarborough Hall Care Home for full pricing details and T&Cs.
Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Charlotte Nurse (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Barchester Scarborough Hall Care Home Reviews (110)
Barchester Scarborough Hall Care Home has a Review Score of 9.7 (9.695) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Scarborough Hall Care Home has 110 reviews.
Excellent care home, staff are so helpful and always inform you of anything. They have great activities and are very welcoming and the manager always has time to speak to you. The home is lovely and has a great atmosphere with always plenty going on. My friend is so well cared for and I wouldn't put him anywhere else. Thankyou, Scarborough Hall.
Over the past two years since my mother entered Scarborough Hall, it has gone from good to excellent in my view. Many good changes have been made and any comments or concerns I have are welcomed. Several activities a day are provided with a wonderful variety. My mother loves the outings and a varied menu. The staff are approachable and very friendly and ready for a laugh and a chat. The care home has a wonderful family atmosphere and is kept spotlessly clean. I have complete trust in the staff for my mother's care and rejoice that she is happy and comfortable there.
More care for personal hygiene, could be better (showering etc). Have to ask for someone to shower him.
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.
At Scarborough Hall, we offer assistance with all everyday activities, including washing, dressing, eating and mobility, so that our residents can be as comfortable as possible at our...
Mum has been in Scarborough Hall Care Home for 8 years moving in 4 months after it opened. We have been very happy with the standard of care provided and the attitude of all staff over the years. Mum has deteriorated considerably in this time so is less able to enjoy the activities on offer but the caring attitude of the staff (esp the carers) is incredible- they obviously have a soft spot for mum and treat her with humour and dignity. She is totally self-funded (unlike many of the residents) and it can be galling to be expected to provide paid chairs, wheelchairs, commode etc when others get it free- that I know is not the fault of the home but the system!
After two lengthy stays in the hospital, it was decided that my father would not be able to return home. We looked at some 20+ care homes in Scarborough and was very pleased when Scarborough Hall agreed to take my father. The premises are purpose designed and only 7 or so years old. The staff are excellent and try their very best to help but in a very respectful manner. What's great is that my father says he feels safe, he likes the food and is very comfortable.
Every member of staff from management to maintenance are always friendly, polite and helpful. The care of our Mum is faultless. She is treated with respect and dignity at all times. As a family, we are also treated exceptionally well with opportunities to discuss mum and find out anything we need to know.
Very satisfied with the care home in every department.
We wanted to take this opportunity to express our heartfelt gratitude for the care and treatment that Scarborough Hall and all the staff have given to our Father. Even through challenging & difficult times, he was always treated with utmost care and compassion. Dad was always a caring and considerate person who loved to help people and it was so nice for him to be able to spend his last few months in an environment which reciprocated this. Your staff and their passion for the residents shows the passion they have for the work they do & we clearly saw their emotions. The support you gave us together with the District Nursing and Hospice teams was amazing, from the constant care for Dad to the endless refreshments and care for us has made such a sad and difficult time a little easier to cope with. On the night of his passing, your staff were just fantastic and we can honestly say we embraced them as part of our family. So a huge thank you to you all for everything just AMAZING.
She does not seem to eat much. Last time we called she has rejected a crusty roll which she had been given in spite of the fact she has no bottom teeth. Perhaps she chose it herself?!
Her room has become very shabby, her bedside lamp was taken away and not returned and her TV has only just began to work.
We are sorry that in this instance we have not been able to achieve excellence in all areas of this review of Scarborough Hall.
I W’s mothers bedroom is in the process of being refurbished as we...
My mother has been at Scarborough Hall Care Home for 18 months. It is run like a hotel. the staff are efficient and friendly. There is always a listening ear when we have concerns to share. Very good programme of activities to keep mum busy. Good food which we sometimes enjoy with mum too. Good support too from doctor, district nurses and hospice care at home team. Scarborough Hall Care Home is the best!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (38) & Events (0)
- 15 Jul 2026
Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...
- 15 Jul 2026
Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...
- 14 Jul 2026
Our new Magic Table has quickly become a favourite in our home and has settled in perfectly. Packed with interactive games, quizzes, videos, and our residents' favourite Bingo it provides...
There are no upcoming events for Barchester Scarborough Hall Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Scarborough Hall Care Home.
Meet the Team (9)

Hi, my name is Charlotte and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked in the home as the manager since 2008, I commissioned the home and have grown it with the team into the home it is today.
I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.
I look forward to welcoming you to our home.

Grace started in the activities team before becoming a healthcare assistant. Grace is now one of our amazing Senior Carers. Her role includes ensuring residents receive the highest standard of care, administering medication and leading the floor to make sure every resident enjoys an enriched and fulfilling life.
Known as our "Enable Queen", Grace is the person everyone turns to for help when using our digital care plan system. She's also the person staff will go to for advice, encouragement and support. She always goes above and beyond for the residents she cares for. This can include arranging special outings and fulfilling wishes, to making sure residents enjoy the little things that brighten their day, whether that's colouring, movies, garden walks or pamper sessions.Grace's kindness, dedication and commitment make a difference every day. We are lucky to have her as part of the team.

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.
Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Adam has been a valued Kitchen Assistant at Scarborough Hall for the last 10 months. In his role, Adam takes great pride in maintaining a clean, organised and efficient kitchen environment, while providing reliable support to the chefs with whatever they need to deliver the highest standards of service.
Adam chose to join Scarborough Hall because he was looking for a new challenge, and he is delighted with that decision, as are we!. Since joining the team, he has embraced every opportunity to learn, develop and contribute positively to the home.
Adam is passionate about the residents and bringing a smile to their faces through providing meaningful nutrition and hydration to ensure everyone has a positive dining experience.
Adam is a fantastic member of the team who is always positive, approachable and willing to help. We are delighted to have him with us and look forward to seeing him continue to thrive.

Becky has been a valued member of the team at Scarborough Hall for almost eight years. Her key responsibility is to ensure that every resident feels happy, comfortable, and supported each day. Becky chose to work in care because she has always wanted to help people and make a positive difference in their lives. She is extremely passionate about the residents; she is also the home's dignity champion.
One of the things Becky loves most about her role is that no two days are the same. Throughout her time at Scarborough Hall, Becky has taken on a variety of roles within the home, and these experiences have helped her develop a wide range of skills.
Becky is well known around the home for her cheerful personality. Residents and staff will often hear her singing along the corridors, leading group activities, or organising sing-alongs in the dining room. She also enjoys encouraging the residents to take part in meaningful activities that enrich their lives. Becky believes it is important for residents to continue making happy memories, staying active and enjoying life to the fullest.

Hello, let me introduce myself. I am Sarah. This week I joined our fantastic activity team here at Scarborough Hall after previously being part of a great care team here over the last 8 years. I am looking forward to what lies ahead joining the activity team. Our goal as a team is to support our residents' emotional, social and physical wellbeing with purposeful and meaningful Life Enrichment.
Sarah is a valued member of our team, always proving that she is willing to go above and beyond for our residents. Sarah has a close connection with both our residents and also their loved ones.
Please come and say hello to Sarah; she is always open to ideas for our Life Enrichment, if there is ever anything that you feel that your loved one would benefit from and enjoy seeing.
Thank you, Sarah, for all of your dedication and hard work; it is always appreciated.

I began my journey working as part of the care team, and soon realised how much I love spending time with the residents, taking them on days out, and spending person-centred time with them, finding out different types of interests and hobbies that they enjoy doing.
Emily's dedication to the activity team has proven that she is willing to go above and beyond for our residents at Scarborough Hall Care Home.
Emily has been known to come in on her days off to give the residents her time and to take them to places that they wish to visit.
Please come and say hello to Emily and let her know if there is ever anything that she can do for your loved ones for their life enrichment.
Thank you for everything that you do for our residents, Emily.

Dawn has been a dedicated care assistant at Scarborough Hall for 9 years. Her main responsibilities include providing high-quality care and support to the residents while working closely with her colleagues to ensure residents receive the best possible care. Dawn also values being part of a supportive team.
Dawn chose to work at Scarborough Hall because it seemed like a welcoming and enjoyable place to work. Over the years, she has found satisfaction in helping the residents and making a positive difference to their daily lives.
Dawn is well known for her cheerful personality and sense of humour. She will often entertain the residents, families and staff with her singing and dancing.
Dawn is a Dementia Champion. This role includes person-centred care for those living with dementia in line with the seven domains of well-being and our person-centred approach. Dawn is available for any questions or suggestions that you may have.

Her key responsibilities include supporting residents with daily needs and well-being and helping to create a happy and comfortable environment.
What Caitlin enjoys most about her role is seeing the residents smile. Caitlin is passionate about providing high- quality care and takes great pride in making residents feel happy, valued and supported.
Although Caitlin is one of the newer members of the team, she has already formed strong connections with many residents. She has become a familiar and friendly face around the home, and residents often ask after her when she isn't on shift. Her kindness, dedication and genuine care for others have made her a valued member of the Scarborough Hall team.
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