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The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors...
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors and there are two lounges and a diner on the bottom two floors. The top floor is smaller and has a separate lounge as well as a diner/lounge. All furnishings and decor throughout the home are of an exceptionally high standard. There are also extensive grounds surrounding the home with nautical-themed gardens, a conservatory, well-maintained pathways and accessible planters for green-fingered residents to enjoy.
Chefs prepare tasty and nutritional meals on site. Residents are able to choose from a daily menu, and all special dietary requirements can be catered for.
Activities Coordinators plan regular events for residents, either in the home or on excursions to the local area. Requests will be met where possible and all planning takes place in consultation with residents and their families to ensure that there is something for everyone.
Care Provided by Barchester Scarborough Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Scarborough Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Charlotte Nurse (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Barchester Scarborough Hall Care Home Reviews (111)
Barchester Scarborough Hall Care Home has a Review Score of 9.6 (9.608) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Scarborough Hall Care Home has 111 reviews.
Scarborough Hall Care Home has worked hard to not only meet but exceed my mum's care needs, we are delighted with facilities, opportunities for participation in a wide variety of activities and the way all the staff care for her, supporting her ongoing needs whilst maintaining her dignity and...
Team leaders and manager are relentless in their efforts to find out how to continually improve services to bring the best of care to their residents this really is a place that feels like home for service users and their families.
Excellent care home, staff are so helpful and always inform you of anything. They have great activities and are very welcoming and the manager always has time to speak to you. The home is lovely and has a great atmosphere with always plenty going on. My friend is so well cared for and I wouldn't...
Excellent care home, staff are so helpful and always inform you of anything. They have great activities and are very welcoming and the manager always has time to speak to you. The home is lovely and has a great atmosphere with always plenty going on. My friend is so well cared for and I wouldn't put him anywhere else. Thankyou, Scarborough Hall.
Over the past two years since my mother entered Scarborough Hall, it has gone from good to excellent in my view. Many good changes have been made and any comments or concerns I have are welcomed. Several activities a day are provided with a wonderful variety. My mother loves the outings and a...
Over the past two years since my mother entered Scarborough Hall, it has gone from good to excellent in my view. Many good changes have been made and any comments or concerns I have are welcomed. Several activities a day are provided with a wonderful variety. My mother loves the outings and a varied menu. The staff are approachable and very friendly and ready for a laugh and a chat. The care home has a wonderful family atmosphere and is kept spotlessly clean. I have complete trust in the staff for my mother's care and rejoice that she is happy and comfortable there.
More care for personal hygiene, could be better (showering etc). Have to ask for someone to shower him.
More care for personal hygiene, could be better (showering etc). Have to ask for someone to shower him.
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.
At Scarborough Hall, we offer assistance with all everyday activities, including washing, dressing, eating and mobility, so that our residents can be as comfortable as possible at our...
Thank you for your comments, we welcome all feedback that will help us continue to improve our care services.
At Scarborough Hall, we offer assistance with all everyday activities, including washing, dressing, eating and mobility, so that our residents can be as comfortable as possible at our home. This is the case for all of our residents regardless of their care types; residential, dementia, palliative or respite care. We do everything possible to create an environment to keep our residents well and happy at all times.
If this is something you would like to discuss further, then please do not hesitate to pop into my office, or email customercare@brighterkind.com.Many thanks, Charlotte Nurse, Home Manager.
Mum has been in Scarborough Hall Care Home for 8 years moving in 4 months after it opened. We have been very happy with the standard of care provided and the attitude of all staff over the years. Mum has deteriorated considerably in this time so is less able to enjoy the activities on offer but the...
Mum has been in Scarborough Hall Care Home for 8 years moving in 4 months after it opened. We have been very happy with the standard of care provided and the attitude of all staff over the years. Mum has deteriorated considerably in this time so is less able to enjoy the activities on offer but the caring attitude of the staff (esp the carers) is incredible- they obviously have a soft spot for mum and treat her with humour and dignity. She is totally self-funded (unlike many of the residents) and it can be galling to be expected to provide paid chairs, wheelchairs, commode etc when others get it free- that I know is not the fault of the home but the system!
After two lengthy stays in the hospital, it was decided that my father would not be able to return home. We looked at some 20+ care homes in Scarborough and was very pleased when Scarborough Hall agreed to take my father. The premises are purpose designed and only 7 or so years old. The staff are...
After two lengthy stays in the hospital, it was decided that my father would not be able to return home. We looked at some 20+ care homes in Scarborough and was very pleased when Scarborough Hall agreed to take my father. The premises are purpose designed and only 7 or so years old. The staff are excellent and try their very best to help but in a very respectful manner. What's great is that my father says he feels safe, he likes the food and is very comfortable.
Every member of staff from management to maintenance are always friendly, polite and helpful. The care of our Mum is faultless. She is treated with respect and dignity at all times. As a family, we are also treated exceptionally well with opportunities to discuss mum and find out anything we need...
Every member of staff from management to maintenance are always friendly, polite and helpful. The care of our Mum is faultless. She is treated with respect and dignity at all times. As a family, we are also treated exceptionally well with opportunities to discuss mum and find out anything we need to know.
Very satisfied with the care home in every department.
Very satisfied with the care home in every department.
We wanted to take this opportunity to express our heartfelt gratitude for the care and treatment that Scarborough Hall and all the staff have given to our Father. Even through challenging & difficult times, he was always treated with utmost care and compassion. Dad was always a caring and...
We wanted to take this opportunity to express our heartfelt gratitude for the care and treatment that Scarborough Hall and all the staff have given to our Father. Even through challenging & difficult times, he was always treated with utmost care and compassion. Dad was always a caring and considerate person who loved to help people and it was so nice for him to be able to spend his last few months in an environment which reciprocated this. Your staff and their passion for the residents shows the passion they have for the work they do & we clearly saw their emotions. The support you gave us together with the District Nursing and Hospice teams was amazing, from the constant care for Dad to the endless refreshments and care for us has made such a sad and difficult time a little easier to cope with. On the night of his passing, your staff were just fantastic and we can honestly say we embraced them as part of our family. So a huge thank you to you all for everything just AMAZING.
She does not seem to eat much. Last time we called she has rejected a crusty roll which she had been given in spite of the fact she has no...
She does not seem to eat much. Last time we called she has rejected a crusty roll which she had been given in spite of the fact she has no bottom teeth. Perhaps she chose it herself?!
Her room has become very shabby, her bedside lamp was taken away and not returned and her TV has only just began to work.
We are sorry that in this instance we have not been able to achieve excellence in all areas of this review of Scarborough Hall.
I W’s mothers bedroom is in the process of being refurbished as we...
Thank you for your comments. We welcome all feedback that will help us to improve our services.We are sorry that in this instance we have not been able to achieve excellence in all areas of this review of Scarborough Hall.
I W’s mothers bedroom is in the process of being refurbished as we were aware of there being a couple of areas for improvement in the appearance of her bedroom. The lamp has been replaced and we do ensure all of our rooms are furnished to the highest specifications with the resident’s comfort in mind.In terms of the food & dining offered at Scarborough Hall, we have recently made some changes to our catering service to enhance our resident dining experience and have introduced a new “Spring and Summer Menu” offering a choice of appetizing and nutritionally balanced meals. The Scarborough Hall team seeks regular feedback from residents about the choice of meals served and this helps us to plan our menus, ensuring that all meals offered are appropriate for each resident.
If there is anything you would like to discuss further, please do not hesitate to contact customercare@brighterkind.com or pop into the home to speak to me anytime. Many thanks, Charlotte Nurse, Home Manager.
My mother has been at Scarborough Hall Care Home for 18 months. It is run like a hotel. the staff are efficient and friendly. There is always a listening ear when we have concerns to share. Very good programme of activities to keep mum busy. Good food which we sometimes enjoy with mum too. Good...
My mother has been at Scarborough Hall Care Home for 18 months. It is run like a hotel. the staff are efficient and friendly. There is always a listening ear when we have concerns to share. Very good programme of activities to keep mum busy. Good food which we sometimes enjoy with mum too. Good support too from doctor, district nurses and hospice care at home team. Scarborough Hall Care Home is the best!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (1)
- 13 Aug 2026
It was lovely to take husband and wife Dorothy and Eric out for a special day together. We enjoyed refreshments at Scarborough Spa Court Dorothy and Eric enjoyed a memorable...
- 13 Aug 2026
To celebrate International Lighthouse Heritage Weekend, our residents enjoyed a lovely minibus outing to Flamborough Head, taking in the stunning coastal scenery and visiting the famous lighthouse. We stopped for...
- 13 Aug 2026
Scarborough Hall Care Home held its annual Summer Fair on Tuesday 4 August, with this year’s “I’m a Celebrity” theme proving a huge hit. Children loved searching through slime to...
- 25 Sep 2026Organiser: Barchester Scarborough Hall Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Scarborough Hall Care Home.
Meet the Team (6)

Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we...
Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we have to offer you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked in the home as the manager since 2008. I commissioned the home and have grown it with the team into the home it is today.
I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.
I look forward to welcoming you to our home.

Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant,...
Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant, progressing through roles to senior care assistant, team leader and Head of Care before becoming Deputy in June 2025.
I work closely with the home's Senior General Manager to ensure good quality of care is given to our residents and support the day-to-day running of the home.
I love my role and everything it entails; no two days are the same. I like to know I’m helping residents and reassuring their relatives as much as I can. From personal experience, I know moving to a care home is a very daunting experience for all involved but I like to help make the process as easy as possible and I look forward to meeting you when you visit.

I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails...
I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails liaising with various people such as the local authority, families and health workers, helping to keep the administration of the home running as smoothly as possible.
There is a close team here at Scarborough Hall, with many staff having been here since I started. You can have a laugh with staff and residents, which makes for a great place to work. No day is the same.

I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the...
I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the home. I also provide support to the home’s Administrator, liaising with families and medical professionals are just a few of my many roles. I love chatting to residents and families and getting to know them.
I have worked in various aspects of care for nearly 10 years now, starting off as a support worker in supported living, rehabilitation for the elderly in a care home and also residential care. Along with that, I have many years of admin experience in a variety of roles. Being able to put my skills to good use at Scarborough Hall has given me a job I love.
Everyone at Scarborough Hall is friendly, and we all help each other and support our residents and their families as much as we can. Being able to work with a great staff and management team makes coming into work a pleasure.

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head...
Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.
Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and...
Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that our residents are happy and comfortable at all times.
I enjoy my role and like spending my time here at Scarborough Hall interacting and getting to know the residents in our care. It is a wonderful place to work.
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