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The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors...
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors and there are two lounges and a diner on the bottom two floors. The top floor is smaller and has a separate lounge as well as a diner/lounge. All furnishings and decor throughout the home are of an exceptionally high standard. There are also extensive grounds surrounding the home with nautical-themed gardens, a conservatory, well-maintained pathways and accessible planters for green-fingered residents to enjoy.
Chefs prepare tasty and nutritional meals on site. Residents are able to choose from a daily menu, and all special dietary requirements can be catered for.
Activities Coordinators plan regular events for residents, either in the home or on excursions to the local area. Requests will be met where possible and all planning takes place in consultation with residents and their families to ensure that there is something for everyone.
Care Provided by Barchester Scarborough Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Scarborough Hall Care Home for full pricing details and T&Cs.
Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Charlotte Nurse (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Barchester Scarborough Hall Care Home Reviews (111)
Barchester Scarborough Hall Care Home has a Review Score of 9.6 (9.608) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Scarborough Hall Care Home has 111 reviews.
As a guest you are able to sit in the lounges or the bedroom with your family member, there is always tea, coffee and cake available for both residents and guests along with a good...
As a guest you are able to sit in the lounges or the bedroom with your family member, there is always tea, coffee and cake available for both residents and guests along with a good bowl of fresh fruit. If you need to visit over lunch time you can also have lunch where they will set up a table specially for you or if you choose can sit in the dining room with all other residents.
The food is of an excellent standard with three courses served at lunch time then a lighter meal in the evening.
Residents have their laundry done which is to a good standard, mum is very fussy and she is happy with it.
The rooms are a little bit on the small side not giving much room for personal furniture but very clean. Bathrooms are wet rooms and very functional and clean but again quite impersonal. I am sure we can add things if we asked.
Thank you for you kind words, I will gladly share them with our chefs. While some of our rooms are cosy, we are always happy to help arrange the space to make it feel as homely, comfortable and as person-centred as possible.
My mum always says she is happy living here. Staff have really got to know her and she is well liked. She has always been treated with respect. She is well looked after. Family and friends have always been made welcome by management and care staff. Her room is kept clean & tidy. We think we have...
My mum always says she is happy living here. Staff have really got to know her and she is well liked. She has always been treated with respect. She is well looked after. Family and friends have always been made welcome by management and care staff. Her room is kept clean & tidy. We think we have definitely made the right decision to bring mum to Scarborough Hall.
Thank you for your positive comments, i will pass these on to the staff.
If I...
If I have any issues I speak with Micheal or Charlotte.
Thank you for you review and kind words, I will pass these onto the staff
My mum has been a resident at Scarborough Hall for the past 6 years and the care she has received has been brilliant. The staff are caring and compassionate and whenever I visit her she has clearly been looked after. As her dementia continues to decline both my mum and ourselves as her family are...
My mum has been a resident at Scarborough Hall for the past 6 years and the care she has received has been brilliant. The staff are caring and compassionate and whenever I visit her she has clearly been looked after. As her dementia continues to decline both my mum and ourselves as her family are kept fully updated and we are confident that she is cared for in the best way.
Thank you Lisa for your kind words on the care your Mum receives.
My friend has been in Scarborough Hall for a number of years and I'm happy to leave a positive review. She is well cared for, loved even and I don't think she could be in a better environment. The staff are wonderful.
My friend has been in Scarborough Hall for a number of years and I'm happy to leave a positive review. She is well cared for, loved even and I don't think she could be in a better environment. The staff are wonderful.
Thank you for your kind words, its nice to know you feel your friend is so well cared for
My mum and dad are currently living in Scarborough hall and I can't say enough about the care and compassion they give to both my parents .
My mum and dad are currently living in Scarborough hall and I can't say enough about the care and compassion they give to both my parents .
Charlotte Nurse, Senior General Manager
My Aunty Mrs Ambler went to Scarborough Hall. The care was fantastic the staff ,there all of them were very kind and very supportive to her. I feel like she will have a speedy recovery. If I go on holiday, I would definitely choose to go to Scarborough Hall because they were impeccable. Many...
My Aunty Mrs Ambler went to Scarborough Hall. The care was fantastic the staff ,there all of them were very kind and very supportive to her. I feel like she will have a speedy recovery. If I go on holiday, I would definitely choose to go to Scarborough Hall because they were impeccable. Many thanks. Xx
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
My father is looked after very well by Scarborough Hall. He is treated with dignity & respect & good humour. Staff respond quickly & kindly to all my Dad's requests. The setting is always clean & tidy. There is a constant flow of food & tea/coffee. Care is genuinely available 24/7. I appreciate...
My father is looked after very well by Scarborough Hall. He is treated with dignity & respect & good humour. Staff respond quickly & kindly to all my Dad's requests. The setting is always clean & tidy. There is a constant flow of food & tea/coffee. Care is genuinely available 24/7. I appreciate staff support for phone calls & there general kindness & responsiveness.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Mum moved to Scarborough Hall following a difficult few months in hospital and a nursing home following a fall. During that time she suffered terribly from anxiety and confusion. She moved to Scarborough Hall in October and what a difference! I cant believe how quickly she settled and how happy and...
Mum moved to Scarborough Hall following a difficult few months in hospital and a nursing home following a fall. During that time she suffered terribly from anxiety and confusion. She moved to Scarborough Hall in October and what a difference! I cant believe how quickly she settled and how happy and content she is in her new home. I can only put this down to the treatment and care she is receiving here. My experience of all staff has been very supportive attentive and frendly and I am confident that Mum's medical and mental health needs are being met. And the food is great too!! Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
I try to see my husband twice a week with my granddaughter, and my son sees his dad at least once a week, and we always find him fine, he's happy to see us but doesn't fuss when we leave, so I know he's happy and not fretting about coming home. The staff are always ready to have a chat about him.
I try to see my husband twice a week with my granddaughter, and my son sees his dad at least once a week, and we always find him fine, he's happy to see us but doesn't fuss when we leave, so I know he's happy and not fretting about coming home. The staff are always ready to have a chat about him.
Thank you for your kind words about the home and the staff
The rooms are nice and very warm and tidy.
It was no trouble to ask any questions and the staff are very friendly.
The rooms are nice and very warm and tidy.
It was no trouble to ask any questions and the staff are very friendly.
Thank you for your review and kind words. I will pass on your comments to the staff.
Staff very helpful. And you can have a joke with them too . You ask a question and do their best to answer or go and find it out. And all the staff love it when I bring my dog in. And even other residents live to see him
Staff very helpful. And you can have a joke with them too . You ask a question and do their best to answer or go and find it out. And all the staff love it when I bring my dog in. And even other residents live to see him
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Hope all staff receive an excellent recognition of their input they deserve.
Hope all staff receive an excellent recognition of their input they deserve.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff friendly and provide the peaceful atmosphere. Residents have their own room which is a good size, with en-suite shower. Outside there is a walk around garden leading from the conservatory and places to sit and chat. The dining area was clean and there was a good selection on the menu's
Staff friendly and provide the peaceful atmosphere. Residents have their own room which is a good size, with en-suite shower. Outside there is a walk around garden leading from the conservatory and places to sit and chat. The dining area was clean and there was a good selection on the menu's
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
My Dad has been a resident at Scarborough Hall for just over 3 years now. He settled well and has been very happy. Staff are friendly, efficient and caring. The home has a very good activities team and Dad has been involved in many events and outings. The home have also kindly invited family to...
My Dad has been a resident at Scarborough Hall for just over 3 years now. He settled well and has been very happy. Staff are friendly, efficient and caring. The home has a very good activities team and Dad has been involved in many events and outings. The home have also kindly invited family to join Dad for special occasions including meals and a party for his 100th birthday. Facilities are good and the home is well appointed. Families of residents are kept well informed with regular emails and updates in addition to an annual review of the residents care. Weekly activities programme is also sent to families with open invites to join loved ones for events.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
My husband had a good stay at Scarborough Hall. Although he was only on respite for a few days, the staff were very kind, friendly and caring. The food was lovely and the room was very pleasant and clean. The facilities in the room were accessible with help due to his lack of mobility the carers...
My husband had a good stay at Scarborough Hall. Although he was only on respite for a few days, the staff were very kind, friendly and caring. The food was lovely and the room was very pleasant and clean. The facilities in the room were accessible with help due to his lack of mobility the carers were happy to help.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
If I ever have a question it is answered straight away. My aunt is very happy which is my main concern.
If I ever have a question it is answered straight away. My aunt is very happy which is my main concern.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We really appreciate all the wonderful things you do. Thank you.
We really appreciate all the wonderful things you do. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Look after the people who need help drinks are also in the telly room.
Thank you.
Look after the people who need help drinks are also in the telly room.
Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Gives me great comfort to know that my sister is getting so well looked after.
Gives me great comfort to know that my sister is getting so well looked after.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (1)
- 13 Aug 2026
It was lovely to take husband and wife Dorothy and Eric out for a special day together. We enjoyed refreshments at Scarborough Spa Court Dorothy and Eric enjoyed a memorable...
- 13 Aug 2026
To celebrate International Lighthouse Heritage Weekend, our residents enjoyed a lovely minibus outing to Flamborough Head, taking in the stunning coastal scenery and visiting the famous lighthouse. We stopped for...
- 13 Aug 2026
Scarborough Hall Care Home held its annual Summer Fair on Tuesday 4 August, with this year’s “I’m a Celebrity” theme proving a huge hit. Children loved searching through slime to...
- 09 Sep 2026Organiser: Barchester Scarborough Hall Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Scarborough Hall Care Home.
Meet the Team (6)

Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we...
Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we have to offer you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked in the home as the manager since 2008. I commissioned the home and have grown it with the team into the home it is today.
I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.
I look forward to welcoming you to our home.

Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant,...
Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant, progressing through roles to senior care assistant, team leader and Head of Care before becoming Deputy in June 2025.
I work closely with the home's Senior General Manager to ensure good quality of care is given to our residents and support the day-to-day running of the home.
I love my role and everything it entails; no two days are the same. I like to know I’m helping residents and reassuring their relatives as much as I can. From personal experience, I know moving to a care home is a very daunting experience for all involved but I like to help make the process as easy as possible and I look forward to meeting you when you visit.

I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails...
I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails liaising with various people such as the local authority, families and health workers, helping to keep the administration of the home running as smoothly as possible.
There is a close team here at Scarborough Hall, with many staff having been here since I started. You can have a laugh with staff and residents, which makes for a great place to work. No day is the same.

I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the...
I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the home. I also provide support to the home’s Administrator, liaising with families and medical professionals are just a few of my many roles. I love chatting to residents and families and getting to know them.
I have worked in various aspects of care for nearly 10 years now, starting off as a support worker in supported living, rehabilitation for the elderly in a care home and also residential care. Along with that, I have many years of admin experience in a variety of roles. Being able to put my skills to good use at Scarborough Hall has given me a job I love.
Everyone at Scarborough Hall is friendly, and we all help each other and support our residents and their families as much as we can. Being able to work with a great staff and management team makes coming into work a pleasure.

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head...
Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.
Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and...
Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that our residents are happy and comfortable at all times.
I enjoy my role and like spending my time here at Scarborough Hall interacting and getting to know the residents in our care. It is a wonderful place to work.
Frequently Asked Questions about Barchester Scarborough Hall Care Home
What types of Care is Barchester Scarborough Hall Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Scarborough Hall Care Home have?
There are 89 Single Rooms.
What are the Facilities & Services at Barchester Scarborough Hall Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Scarborough Hall Care Home to the centre of Scarborough?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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