






Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors...
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors and there are two lounges and a diner on the bottom two floors. The top floor is smaller and has a separate lounge as well as a diner/lounge. All furnishings and decor throughout the home are of an exceptionally high standard. There are also extensive grounds surrounding the home with nautical-themed gardens, a conservatory, well-maintained pathways and accessible planters for green-fingered residents to enjoy.
Chefs prepare tasty and nutritional meals on site. Residents are able to choose from a daily menu, and all special dietary requirements can be catered for.
Activities Coordinators plan regular events for residents, either in the home or on excursions to the local area. Requests will be met where possible and all planning takes place in consultation with residents and their families to ensure that there is something for everyone.
Care Provided by Barchester Scarborough Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Scarborough Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Charlotte Nurse (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Barchester Scarborough Hall Care Home Reviews (111)
Barchester Scarborough Hall Care Home has a Review Score of 9.6 (9.608) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Scarborough Hall Care Home has 111 reviews.
Never thought I'd like it but I'm content and I'm stress-free, I've not felt like this in ages. I'm happy.
Never thought I'd like it but I'm content and I'm stress-free, I've not felt like this in ages. I'm happy.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A lovely, quiet place. Lovely and friendly. Staff are really friendly and caring.
A lovely, quiet place. Lovely and friendly. Staff are really friendly and caring.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Thank you for everything you do. You are stars in sometimes difficult...
Thank you for everything you do. You are stars in sometimes difficult circumstances.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Scarborough Hall is my dad’s first choice in respite care. Since January he has been in and out a few times. He’s due to go back in again soon and it’s a huge weight lifted knowing he’s safe. He’s always so happy when he returns. The Managers are always visible around the home, they are always up...
My dad is looking forward to his return.
Thank you all at Scarborough Hall.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
1. Residents spend most days sitting in the dining room dozing - no stimulation provided.
2. There are some excellent staff and some poor ones. Often they are very short of staff.
3. The manager is not...
1. Residents spend most days sitting in the dining room dozing - no stimulation provided.
2. There are some excellent staff and some poor ones. Often they are very short of staff.
3. The manager is not there every day and no deputy, both usually in the office when present, not visible to staff and residents so unaware of what's happening.
4. Laundry/loss of clothes/damage to clothes.
Careless mayhem. Disaster.
Thank you for taking the time to add a review, and for bringing your concerns to our attention. We understand that you have since had a conversation with the General Manager on their return from leave in relation to your comments and your concerns have now been resolved. If there is anything more...
Thank you for taking the time to add a review, and for bringing your concerns to our attention. We understand that you have since had a conversation with the General Manager on their return from leave in relation to your comments and your concerns have now been resolved. If there is anything more specific you wish to discuss further, please contact us on feedback@barchester.com. Kind Regards, Barchesters Customer feedback Team
My sister has had twelve good years at Barchester Scarborough Hall. She has suffered a lot in her life, at Scarborough Hall she is at home and safe. Her room is very comfortable, shelves put up for new family photos and her mug collection. I sleep at night because my sister is safe!
My sister has had twelve good years at Barchester Scarborough Hall. She has suffered a lot in her life, at Scarborough Hall she is at home and safe. Her room is very comfortable, shelves put up for new family photos and her mug collection. I sleep at night because my sister is safe!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I've found Scarborough Hall a very good nursing home with excellent staff and excellent facilities.
I've found Scarborough Hall a very good nursing home with excellent staff and excellent facilities.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
A very nice home with excellent staff who are very friendly. The visitors' areas are comfortable and clean and very welcoming.
A very nice home with excellent staff who are very friendly. The visitors' areas are comfortable and clean and very welcoming.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Having been a resident for over eight years, the home is the best. I wouldn't want to be anywhere else.
Having been a resident for over eight years, the home is the best. I wouldn't want to be anywhere else.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The home is always clean and Dad is well cared for. He enjoys his meals and cake. The staff are amazing, patient and kind which means a lot to our family. Dad's needs are met including days out and the activities are well prepared and enjoyable.
The home is always clean and Dad is well cared for. He enjoys his meals and cake. The staff are amazing, patient and kind which means a lot to our family. Dad's needs are met including days out and the activities are well prepared and enjoyable.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very good experience and lovely service. Excellent facilities for residents and visitors. They try to cater for all residents and involve them in loads of tasks.
Very good experience and lovely service. Excellent facilities for residents and visitors. They try to cater for all residents and involve them in loads of tasks.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been in Scarborough Hall Care Home for a few months now and my family and I are extremely pleased with this placement. Everyone is always polite, friendly and helpful. The atmosphere in Scarborough Hall is always excellent. The facilities are first class, always clean and maintained...
My mother has been in Scarborough Hall Care Home for a few months now and my family and I are extremely pleased with this placement. Everyone is always polite, friendly and helpful. The atmosphere in Scarborough Hall is always excellent. The facilities are first class, always clean and maintained to a very high standard. I haven't had a meal at the home but the menu is very impressive and the homemade snacks in the lounge are always excellent. I have left activities and safety/security categories blank because I have no experience with them but I am confident they will be excellent.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I visit Scarborough Hall Care Home with 2-3 members of the church. We are always welcomed by staff who join us in the lounge prepared for us to do a small service. Residents are treated with great care and respect and always seem happy and cheerful. I would not hesitate in recommending Scarborough...
I visit Scarborough Hall Care Home with 2-3 members of the church. We are always welcomed by staff who join us in the lounge prepared for us to do a small service. Residents are treated with great care and respect and always seem happy and cheerful. I would not hesitate in recommending Scarborough Hall to anyone considering care for a family member.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We are very happy with the care home. The refit looks 5* and all the staff are lovely.
We are very happy with the care home. The refit looks 5* and all the staff are lovely.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The room was very nice and clean and nicely decorated. The staff I met were very friendly and kind. The home was very clean and decorated beautifully. My friend said the food was good and that his wife was allowed to eat with him for special occasions. Very nice overall.
The room was very nice and clean and nicely decorated. The staff I met were very friendly and kind. The home was very clean and decorated beautifully. My friend said the food was good and that his wife was allowed to eat with him for special occasions. Very nice overall.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the staff are very friendly, patient and accommodating. The care home is always clean and tidy and you always get a warm welcome when you arrive. I bring my 3-year-old son with me for my visits and he is made to feel comfortable and doesn't get anxious in any way due to the nature of the staff....
All the staff are very friendly, patient and accommodating. The care home is always clean and tidy and you always get a warm welcome when you arrive. I bring my 3-year-old son with me for my visits and he is made to feel comfortable and doesn't get anxious in any way due to the nature of the staff. My dad couldn't be in a better place to be cared for.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The home has...
The home has recently been refurbished to a fantastic standard, and the work was carefully carried out to cause as little disruption as possible to all the residents. I would never hesitate to recommend this home to anyone, it is simply the best.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My time here has been comfortable and in its own way, very helpful. Unfortunately, I am unable to pat them any longer - I would if I could. However, I'd like to thank all the staff for their kindness, consideration and professionalism.
My time here has been comfortable and in its own way, very helpful. Unfortunately, I am unable to pat them any longer - I would if I could. However, I'd like to thank all the staff for their kindness, consideration and professionalism.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very happy with all services and staff. Always polite and helpful, all I can say is it's a good place to be for my mother.
Very happy with all services and staff. Always polite and helpful, all I can say is it's a good place to be for my mother.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mum has settled and has bever brought me cause for her concern. Not all staff members at first appeared approachable but at stressful times have become more receptive to the stress and issues of Covid and going into a home one member of staff has excelled at this and should be recognised as an...
Mum has settled and has bever brought me cause for her concern. Not all staff members at first appeared approachable but at stressful times have become more receptive to the stress and issues of Covid and going into a home one member of staff has excelled at this and should be recognised as an outstanding member of staff, she is amazing.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (1)
- 13 Aug 2026
It was lovely to take husband and wife Dorothy and Eric out for a special day together. We enjoyed refreshments at Scarborough Spa Court Dorothy and Eric enjoyed a memorable...
- 13 Aug 2026
To celebrate International Lighthouse Heritage Weekend, our residents enjoyed a lovely minibus outing to Flamborough Head, taking in the stunning coastal scenery and visiting the famous lighthouse. We stopped for...
- 13 Aug 2026
Scarborough Hall Care Home held its annual Summer Fair on Tuesday 4 August, with this year’s “I’m a Celebrity” theme proving a huge hit. Children loved searching through slime to...
- 25 Sep 2026Organiser: Barchester Scarborough Hall Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Scarborough Hall Care Home.
Meet the Team (6)

Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we...
Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we have to offer you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked in the home as the manager since 2008. I commissioned the home and have grown it with the team into the home it is today.
I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.
I look forward to welcoming you to our home.

Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant,...
Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant, progressing through roles to senior care assistant, team leader and Head of Care before becoming Deputy in June 2025.
I work closely with the home's Senior General Manager to ensure good quality of care is given to our residents and support the day-to-day running of the home.
I love my role and everything it entails; no two days are the same. I like to know I’m helping residents and reassuring their relatives as much as I can. From personal experience, I know moving to a care home is a very daunting experience for all involved but I like to help make the process as easy as possible and I look forward to meeting you when you visit.

I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails...
I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails liaising with various people such as the local authority, families and health workers, helping to keep the administration of the home running as smoothly as possible.
There is a close team here at Scarborough Hall, with many staff having been here since I started. You can have a laugh with staff and residents, which makes for a great place to work. No day is the same.

I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the...
I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the home. I also provide support to the home’s Administrator, liaising with families and medical professionals are just a few of my many roles. I love chatting to residents and families and getting to know them.
I have worked in various aspects of care for nearly 10 years now, starting off as a support worker in supported living, rehabilitation for the elderly in a care home and also residential care. Along with that, I have many years of admin experience in a variety of roles. Being able to put my skills to good use at Scarborough Hall has given me a job I love.
Everyone at Scarborough Hall is friendly, and we all help each other and support our residents and their families as much as we can. Being able to work with a great staff and management team makes coming into work a pleasure.

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head...
Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.
Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and...
Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that our residents are happy and comfortable at all times.
I enjoy my role and like spending my time here at Scarborough Hall interacting and getting to know the residents in our care. It is a wonderful place to work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Scarborough Hall Care Home to verify any information. View our terms and conditions. Barchester Scarborough Hall Care Home has an Enhanced Service -what an Enhanced Service includes.