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The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors...
Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.
The home provides residential, dementia, respite and palliative care.
With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.
Bedrooms are set across three floors and there are two lounges and a diner on the bottom two floors. The top floor is smaller and has a separate lounge as well as a diner/lounge. All furnishings and decor throughout the home are of an exceptionally high standard. There are also extensive grounds surrounding the home with nautical-themed gardens, a conservatory, well-maintained pathways and accessible planters for green-fingered residents to enjoy.
Chefs prepare tasty and nutritional meals on site. Residents are able to choose from a daily menu, and all special dietary requirements can be catered for.
Activities Coordinators plan regular events for residents, either in the home or on excursions to the local area. Requests will be met where possible and all planning takes place in consultation with residents and their families to ensure that there is something for everyone.
Care Provided by Barchester Scarborough Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 89 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Scarborough Hall Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Charlotte Nurse (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (89)
- Single Rooms with ensuite Wet Room (89)
Barchester Scarborough Hall Care Home Reviews (111)
Barchester Scarborough Hall Care Home has a Review Score of 9.6 (9.608) out of 10, based on 16 reviews in the last 2 years.
Over all time Barchester Scarborough Hall Care Home has 111 reviews.
This is a good friendly home. Most of the care staff are amazing. If there are any issues talk to the manager at any point in time.
This is a good friendly home. Most of the care staff are amazing. If there are any issues talk to the manager at any point in time.
Our General Managers operate an open door policy and if you have any suggestions on our services or activities programmer please do drop them a message or give them a call. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for...
Our General Managers operate an open door policy and if you have any suggestions on our services or activities programmer please do drop them a message or give them a call. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My gran has been in the home for approximately three months, so based on that time frame I have found the home to be lovely. The food is excellent, good meals and lots of choice. The staff seem very friendly and willing to help with some going above and beyond what's expected. Resident rooms could...
My gran has been in the home for approximately three months, so based on that time frame I have found the home to be lovely. The food is excellent, good meals and lots of choice. The staff seem very friendly and willing to help with some going above and beyond what's expected. Resident rooms could do with a re-vamp (fresh paint, new carpets, etc) as some are a bit tatty. Overall, a lovely home. I highly recommend.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Scarborough Hall Care Home looks after my brother. Making sure he is safe and well cared for. Everyone (staff) here are happy and positive whatever the demeanour of my dad and the other residents. Knowing he is in a safe place is a real weight off our minds.
Scarborough Hall Care Home looks after my brother. Making sure he is safe and well cared for. Everyone (staff) here are happy and positive whatever the demeanour of my dad and the other residents. Knowing he is in a safe place is a real weight off our minds.
Grandma is very happy here overall and has made some lovely friends in both staff and residents.
Grandma is very happy here overall and has made some lovely friends in both staff and residents.
My mother is receiving a level of care and attention that is not possible to deliver at home. I am very pleased that she is settled. She very much enjoys the garden whenever possible and overall, is much more content than she was at her previous care home.
My mother is receiving a level of care and attention that is not possible to deliver at home. I am very pleased that she is settled. She very much enjoys the garden whenever possible and overall, is much more content than she was at her previous care home.
My experience with Scarborough Hall has been very good, every contact very kind and considerate. The facilities are excellent, the only thing I can say there is in my experience, two or three carers that should not be looking after people with these illnesses. I think it is a very very difficult...
I truly appreciate you all. You would then be 100%.
My Mother in Law has been in Scarborough Hall for some year now. She is a difficult person to care for but in all that time, I have been extremely happy with the care and love shown to her. The staff are so patient with her and supportive of me. The building and surroundings are excellent.
My Mother in Law has been in Scarborough Hall for some year now. She is a difficult person to care for but in all that time, I have been extremely happy with the care and love shown to her. The staff are so patient with her and supportive of me. The building and surroundings are excellent.
Many thanks for your positive comments about our home, we are pleased to hear how happy you are with the care delivered to your Mother-in-Law here at Scarborough Hall. The team will be delighted to hear your feedback.
My mum has only been a resident since January but I have always been made to feel welcome. Mum has quite complex needs but the staff have given excellent care and compassion. I have always been kept informed about mum's care if there are any changes. The staff are friendly, caring and always...
My mum has only been a resident since January but I have always been made to feel welcome. Mum has quite complex needs but the staff have given excellent care and compassion. I have always been kept informed about mum's care if there are any changes. The staff are friendly, caring and always cheerful. I feel at ease knowing mum is in a safe caring environment.
Scarborough Hall is a very friendly and caring place. My mother seems to be happy here and the staff are very professional.
Scarborough Hall is a very friendly and caring place. My mother seems to be happy here and the staff are very professional.
Thank you for your positive comments about our home, it is great to hear that your mother is happy with the care here at Scarborough Hall and that you find our home "friendly and caring". The team will be very pleased to hear your feedback.
I find the care and support given to my husband first class. The staff are all friendly to both myself and my husband and are always very welcoming.
I find the care and support given to my husband first class. The staff are all friendly to both myself and my husband and are always very welcoming.
Thank you for your positive comments about our home, it's fantastic to hear how pleased you are with your husband's care here at Scarborough Hall, that you find it "first class". The team will be delighted to hear your feedback.
We have only visited the home twice, so it is difficult to have an informed view. On first impressions, we have found it friendly and accommodating.
We have only visited the home twice, so it is difficult to have an informed view. On first impressions, we have found it friendly and accommodating.
Thank you for your positive comments about our home, it is great to hear that you'd recommend Scarborough Hall to others and you find our home "friendly and accommodating". We look forward to welcoming you again on your next visit.
Overall, good very pleasant staff.
Overall, good very pleasant staff.
Thank you for your positive comments about our home, it is great to hear that you'd recommend Scarborough Hall to others. Your feedback will be passed onto the team.
She loves all the activities that are on offer, she's made a lot of friends and feels right at home here.
The staff here could not do a better job, they are all lovely and caring towards the residents and...
She loves all the activities that are on offer, she's made a lot of friends and feels right at home here.
The staff here could not do a better job, they are all lovely and caring towards the residents and visitors.
Thank you for your positive comments about our home, it is wonderful to hear how happy your Mother is here at Scarborough Hall and that she is enjoying all of the activities. Our Magic Moments Club offers a variety of fun activities to suit all interests, including trips and outings. The team will be delighted to hear your lovely feedback.
My Mum has been in Scarborough Hall for nearly 2 years now and I have never once doubted our decision in choosing this care home. The staff are very friendly and approachable and have always treated my Mum as a first class citizen and never a burden. The care home is always lively with lots going...
My Mum has been in Scarborough Hall for nearly 2 years now and I have never once doubted our decision in choosing this care home. The staff are very friendly and approachable and have always treated my Mum as a first class citizen and never a burden. The care home is always lively with lots going on for the residents. I would definitely recommend.
Thank you for your positive review on our home, it's great to hear how pleased you have been with your mother's care at Scarborough Hall the past two years. Our committed team will be delighted to hear your lovely comments.
The staff are friendly and approachable and genuinely care.
The staff are friendly and approachable and genuinely care.
Thank you for your positive comments about our home, the team will be pleased to hear your feedback.
My dearest friend has lived at Scarborough Hall since April 2018. It was a huge wrench for her to leave her beautiful home, but she was very warmly welcomed into her new surroundings. Residents are encouraged to make their room ‘their own’ with favourite pieces from home.
My friend uses a...
My dearest friend has lived at Scarborough Hall since April 2018. It was a huge wrench for her to leave her beautiful home, but she was very warmly welcomed into her new surroundings. Residents are encouraged to make their room ‘their own’ with favourite pieces from home.
My friend uses a wheelchair and is fully dependent, but still enjoys life. In a typical day she might have her hair done or a manicure, then perhaps be taken for a stroll in the gardens or to the conservatory or coffee lounge (for her favourite Cappuccino and a scone). Later there's a big screen film or sing-along to enjoy. In good weather, there are outings to the park or beach.
If she is unwell, a doctor or ambulance is called immediately (and I am informed asap).The staff are ‘the heart’ of Scarborough Hall. The manager and her teams (Care/Domestic/Catering/Activities/Admin) are truly dedicated. Whenever I visit, there is always a buzz about the place – an ‘energy’.
Thank you to all concerned for your excellent care.
Helpful staff, quick to contact me if there are any concerns regarding my uncle. It is expensive but at least I have the peace of mind knowing he's getting cared for properly.
Helpful staff, quick to contact me if there are any concerns regarding my uncle. It is expensive but at least I have the peace of mind knowing he's getting cared for properly.
Wonderful, caring and respectful. Lovely meals. Lovely staff.
Wonderful, caring and respectful. Lovely meals. Lovely staff.
All the staff acknowledge any visitors and are willing to listen to any concerns raised at any time. They have always been very helpful and considerate on every occasion.
All the staff acknowledge any visitors and are willing to listen to any concerns raised at any time. They have always been very helpful and considerate on every occasion.
My mother has been a resident for 5 years and has been very well looked after in those years.The staff are caring and polite and always contact me if there is any need to do so. Mum seems quite happy there and has come to know some of the staff very well. She says the food is good and is able to...
My mother has been a resident for 5 years and has been very well looked after in those years.The staff are caring and polite and always contact me if there is any need to do so. Mum seems quite happy there and has come to know some of the staff very well. She says the food is good and is able to have extra drinks (especially tea) whenever.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (1)
- 13 Aug 2026
It was lovely to take husband and wife Dorothy and Eric out for a special day together. We enjoyed refreshments at Scarborough Spa Court Dorothy and Eric enjoyed a memorable...
- 13 Aug 2026
To celebrate International Lighthouse Heritage Weekend, our residents enjoyed a lovely minibus outing to Flamborough Head, taking in the stunning coastal scenery and visiting the famous lighthouse. We stopped for...
- 13 Aug 2026
Scarborough Hall Care Home held its annual Summer Fair on Tuesday 4 August, with this year’s “I’m a Celebrity” theme proving a huge hit. Children loved searching through slime to...
- 25 Sep 2026Organiser: Barchester Scarborough Hall Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Scarborough Hall Care Home.
Meet the Team (6)

Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we...
Hi, my name is Charlotte, and I am the Senior General Manager here at Scarborough Hall.
Thank you for taking the time to look further into what we have to offer you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked in the home as the manager since 2008. I commissioned the home and have grown it with the team into the home it is today.
I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.
I work with a long-standing supportive team who aim to achieve the best for the home.
I look forward to welcoming you to our home.

Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant,...
Hi, my name is Michelle, and I am the Home's Deputy Manager. I have worked at Scarborough Hall since November 2008, starting as a care assistant, progressing through roles to senior care assistant, team leader and Head of Care before becoming Deputy in June 2025.
I work closely with the home's Senior General Manager to ensure good quality of care is given to our residents and support the day-to-day running of the home.
I love my role and everything it entails; no two days are the same. I like to know I’m helping residents and reassuring their relatives as much as I can. From personal experience, I know moving to a care home is a very daunting experience for all involved but I like to help make the process as easy as possible and I look forward to meeting you when you visit.

I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails...
I began working at Scarborough Hall in November 2013 as the weekend receptionist, moving to admin assistant and now administrator. My job entails liaising with various people such as the local authority, families and health workers, helping to keep the administration of the home running as smoothly as possible.
There is a close team here at Scarborough Hall, with many staff having been here since I started. You can have a laugh with staff and residents, which makes for a great place to work. No day is the same.

I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the...
I started at Scarborough Hall in March 2022 as an Admin Assistant, and, as well as being in Reception, I meet & greet family and visitors to the home. I also provide support to the home’s Administrator, liaising with families and medical professionals are just a few of my many roles. I love chatting to residents and families and getting to know them.
I have worked in various aspects of care for nearly 10 years now, starting off as a support worker in supported living, rehabilitation for the elderly in a care home and also residential care. Along with that, I have many years of admin experience in a variety of roles. Being able to put my skills to good use at Scarborough Hall has given me a job I love.
Everyone at Scarborough Hall is friendly, and we all help each other and support our residents and their families as much as we can. Being able to work with a great staff and management team makes coming into work a pleasure.

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head...
Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.
Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and...
Hi, my name is Tanya, and I have worked at Scarborough Hall for 12 years. My team of housekeepers and laundry staff strive to make the home look and feel as clean, tidy and presentable as possible to ensure that our residents are happy and comfortable at all times.
I enjoy my role and like spending my time here at Scarborough Hall interacting and getting to know the residents in our care. It is a wonderful place to work.
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