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Barchester Scarborough Hall Care Home

Mount View Avenue, Scarborough, North Yorkshire YO12 4EW
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Barchester Scarborough Hall Care Home, Scarborough
Barchester Scarborough Hall Care Home, Scarborough
Barchester Scarborough Hall Care Home, Scarborough

Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.

The home provides residential, dementia, respite and palliative care.

With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.

Bedrooms are set across three floors...  

Care Provided by Barchester Scarborough Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,281N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Nurse (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Barchester Scarborough Hall Care Home Reviews (110)

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9.7

Barchester Scarborough Hall Care Home has a Review Score of 9.7 (9.695) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Scarborough Hall Care Home has 110 reviews.

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Review from Shelley P (Granddaughter of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience

My gran has been in the home for approximately three months, so based on that time frame I have found the home to be lovely. The food is excellent, good meals and lots of choice. The staff seem very friendly and willing to help with some going above and beyond what's expected. Resident rooms could do with a re-vamp (fresh paint, new carpets, etc) as some are a bit tatty. Overall, a lovely home. I highly recommend.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Scarborough Hall Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S R (Son of Resident) published on 18 October 2019 Submitted via Postal Card
Overall Experience

Scarborough Hall Care Home looks after my brother. Making sure he is safe and well cared for. Everyone (staff) here are happy and positive whatever the demeanour of my dad and the other residents. Knowing he is in a safe place is a real weight off our minds.

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Review from E W (Granddaughter of Resident) published on 19 September 2019 Submitted via Postal Card
Overall Experience
Overall I would describe Scarborough Hall as very good. Friendly, helpful staff. Clean and comfortable room and restaurant quality food.

Grandma is very happy here overall and has made some lovely friends in both staff and residents.

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Review from H R (Son of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience

My mother is receiving a level of care and attention that is not possible to deliver at home. I am very pleased that she is settled. She very much enjoys the garden whenever possible and overall, is much more content than she was at her previous care home.

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Review from J W (Power of Attorney of Resident) published on 22 July 2019 Submitted via Postal Card
Overall Experience
My experience with Scarborough Hall has been very good, every contact very kind and considerate. The facilities are excellent, the only thing I can say there is in my experience, two or three carers that should not be looking after people with these illnesses. I think it is a very very difficult job that needs time and consideration.

I truly appreciate you all. You would then be 100%.

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Review from Jasmin T (Daughter-in-law of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

My Mother in Law has been in Scarborough Hall for some year now. She is a difficult person to care for but in all that time, I have been extremely happy with the care and love shown to her. The staff are so patient with her and supportive of me. The building and surroundings are excellent.

Reply from Alison Geddes, Marketing at Barchester Scarborough Hall Care Home

Many thanks for your positive comments about our home, we are pleased to hear how happy you are with the care delivered to your Mother-in-Law here at Scarborough Hall. The team will be delighted to hear your feedback.

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Review from L S (Daughter of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience

My mum has only been a resident since January but I have always been made to feel welcome. Mum has quite complex needs but the staff have given excellent care and compassion. I have always been kept informed about mum's care if there are any changes. The staff are friendly, caring and always cheerful. I feel at ease knowing mum is in a safe caring environment.

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Review from S J (Son of Resident) published on 16 May 2019 Submitted via Postal Card
Overall Experience

Scarborough Hall is a very friendly and caring place. My mother seems to be happy here and the staff are very professional.

Reply from Alison Geddes, Marketing at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, it is great to hear that your mother is happy with the care here at Scarborough Hall and that you find our home "friendly and caring". The team will be very pleased to hear your feedback.

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Review from Deirdre S (Wife of Resident) published on 16 May 2019 Submitted via Postal Card
Overall Experience

I find the care and support given to my husband first class. The staff are all friendly to both myself and my husband and are always very welcoming.

Reply from Alison Geddes, Marketing at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, it's fantastic to hear how pleased you are with your husband's care here at Scarborough Hall, that you find it "first class". The team will be delighted to hear your feedback.

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Review from Martin U (Friend of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience

We have only visited the home twice, so it is difficult to have an informed view. On first impressions, we have found it friendly and accommodating.

Reply from Alison Geddes, Marketing at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, it is great to hear that you'd recommend Scarborough Hall to others and you find our home "friendly and accommodating". We look forward to welcoming you again on your next visit.

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Review from Stephen B (Partner of Resident) published on 3 May 2019 Submitted via Postal Card
Overall Experience

Overall, good very pleasant staff.

Reply from Alison Geddes, Marketing at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, it is great to hear that you'd recommend Scarborough Hall to others. Your feedback will be passed onto the team.

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Review from Agata C (Daughter of Resident) published on 16 April 2019 Submitted via Postal Card
Overall Experience
My mother couldn't be happier about the care she is receiving. She's loving living here.
She loves all the activities that are on offer, she's made a lot of friends and feels right at home here.

The staff here could not do a better job, they are all lovely and caring towards the residents and visitors.

Reply from Alison Geddes, Marketing Administrator at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, it is wonderful to hear how happy your Mother is here at Scarborough Hall and that she is enjoying all of the activities. Our Magic Moments Club offers a variety of fun activities to suit all interests, including trips and outings. The team will be delighted to hear your lovely feedback.

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Review from J B (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience

My Mum has been in Scarborough Hall for nearly 2 years now and I have never once doubted our decision in choosing this care home. The staff are very friendly and approachable and have always treated my Mum as a first class citizen and never a burden. The care home is always lively with lots going on for the residents. I would definitely recommend.

Reply from Alison Geddes, Marketing Administrator at Barchester Scarborough Hall Care Home

Thank you for your positive review on our home, it's great to hear how pleased you have been with your mother's care at Scarborough Hall the past two years. Our committed team will be delighted to hear your lovely comments.

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Review from Melanie W (Daughter of Resident) published on 15 March 2019 Submitted via Postal Card
Overall Experience
Mum is generally happy whilst living in Scarborough Hall.

The staff are friendly and approachable and genuinely care.

Reply from Alison Geddes, Marketing Administrator at Barchester Scarborough Hall Care Home

Thank you for your positive comments about our home, the team will be pleased to hear your feedback.

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Review from Sheila B (Friend of Resident) published on 4 February 2019 Submitted via Website
Overall Experience

My dearest friend has lived at Scarborough Hall since April 2018. It was a huge wrench for her to leave her beautiful home, but she was very warmly welcomed into her new surroundings. Residents are encouraged to make their room ‘their own’ with favourite pieces from home.

My friend uses a wheelchair and is fully dependent, but still enjoys life. In a typical day she might have her hair done or a manicure, then perhaps be taken for a stroll in the gardens or to the conservatory or coffee lounge (for her favourite Cappuccino and a scone). Later there's a big screen film or sing-along to enjoy. In good weather, there are outings to the park or beach.

If she is unwell, a doctor or ambulance is called immediately (and I am informed asap).

The staff are ‘the heart’ of Scarborough Hall. The manager and her teams (Care/Domestic/Catering/Activities/Admin) are truly dedicated. Whenever I visit, there is always a buzz about the place – an ‘energy’.

Thank you to all concerned for your excellent care.

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Review from Steven R (Nephew of Resident) published on 17 December 2018 Submitted via Website
Overall Experience

Helpful staff, quick to contact me if there are any concerns regarding my uncle. It is expensive but at least I have the peace of mind knowing he's getting cared for properly.

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Review from Sally S (Daughter of Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

Wonderful, caring and respectful. Lovely meals. Lovely staff.

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Review from Eileen M (Daughter of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

All the staff acknowledge any visitors and are willing to listen to any concerns raised at any time. They have always been very helpful and considerate on every occasion.

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Review from Gloria S (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident for 5 years and has been very well looked after in those years.The staff are caring and polite and always contact me if there is any need to do so. Mum seems quite happy there and has come to know some of the staff very well. She says the food is good and is able to have extra drinks (especially tea) whenever.

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Review from Yvonne W (Daughter of Resident) published on 22 August 2018 Submitted via Website
Overall Experience

Very happy with the care my mother is receiving. My mother has dementia and therefore requires a lot of care. The staff are wonderful here. My mother looks so happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (38) & Events (0)

News
  • 15 Jul 2026

    Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...

  • 15 Jul 2026

    Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...

  • 14 Jul 2026

    Our new Magic Table has quickly become a favourite in our home and has settled in perfectly. Packed with interactive games, quizzes, videos, and our residents' favourite Bingo it provides...

Upcoming Events

There are no upcoming events for Barchester Scarborough Hall Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Scarborough Hall Care Home.

Meet the Team (9)

Charlotte Nurse
Charlotte NurseJob Title:General Manager

Hi, my name is Charlotte and I am the Senior General Manager here at Scarborough Hall.

Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I have worked in the home as the manager since 2008, I commissioned the home and have grown it with the team into the home it is today.

I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.

I work with a long-standing supportive team who aim to achieve the best for the home.

I look forward to welcoming you to our home.

Grace Hall
Grace HallJob Title:Senior Carer
Grace has been part of the Scarborough Hall Care Home family for 6 years. Having grown up visiting the home while her mum worked here, Grace has always had a special connection with our residents and a passion for caring for others.

Grace started in the activities team before becoming a healthcare assistant. Grace is now one of our amazing Senior Carers. Her role includes ensuring residents receive the highest standard of care, administering medication and leading the floor to make sure every resident enjoys an enriched and fulfilling life.

Known as our "Enable Queen", Grace is the person everyone turns to for help when using our digital care plan system. She's also the person staff will go to for advice, encouragement and support. She always goes above and beyond for the residents she cares for. This can include arranging special outings and fulfilling wishes, to making sure residents enjoy the little things that brighten their day, whether that's colouring, movies, garden walks or pamper sessions.

Grace's kindness, dedication and commitment make a difference every day. We are lucky to have her as part of the team.

Iain Calope Crossland
Iain Calope CrosslandJob Title:Head Chef

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.

Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.

Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Adam Clark
Adam ClarkJob Title:Kitchen Assistant

Adam has been a valued Kitchen Assistant at Scarborough Hall for the last 10 months. In his role, Adam takes great pride in maintaining a clean, organised and efficient kitchen environment, while providing reliable support to the chefs with whatever they need to deliver the highest standards of service.

Adam chose to join Scarborough Hall because he was looking for a new challenge, and he is delighted with that decision, as are we!. Since joining the team, he has embraced every opportunity to learn, develop and contribute positively to the home.

Adam is passionate about the residents and bringing a smile to their faces through providing meaningful nutrition and hydration to ensure everyone has a positive dining experience.

Adam is a fantastic member of the team who is always positive, approachable and willing to help. We are delighted to have him with us and look forward to seeing him continue to thrive.

Rebecca Hardy
Rebecca HardyJob Title:carer

Becky has been a valued member of the team at Scarborough Hall for almost eight years. Her key responsibility is to ensure that every resident feels happy, comfortable, and supported each day. Becky chose to work in care because she has always wanted to help people and make a positive difference in their lives. She is extremely passionate about the residents; she is also the home's dignity champion.

One of the things Becky loves most about her role is that no two days are the same. Throughout her time at Scarborough Hall, Becky has taken on a variety of roles within the home, and these experiences have helped her develop a wide range of skills.

Becky is well known around the home for her cheerful personality. Residents and staff will often hear her singing along the corridors, leading group activities, or organising sing-alongs in the dining room. She also enjoys encouraging the residents to take part in meaningful activities that enrich their lives. Becky believes it is important for residents to continue making happy memories, staying active and enjoying life to the fullest.

Sarah Thornton
Sarah ThorntonJob Title:Activities Asssitant

Hello, let me introduce myself. I am Sarah. This week I joined our fantastic activity team here at Scarborough Hall after previously being part of a great care team here over the last 8 years. I am looking forward to what lies ahead joining the activity team. Our goal as a team is to support our residents' emotional, social and physical wellbeing with purposeful and meaningful Life Enrichment.

Sarah is a valued member of our team, always proving that she is willing to go above and beyond for our residents. Sarah has a close connection with both our residents and also their loved ones.

Please come and say hello to Sarah; she is always open to ideas for our Life Enrichment, if there is ever anything that you feel that your loved one would benefit from and enjoy seeing.

Thank you, Sarah, for all of your dedication and hard work; it is always appreciated.

Emily Hampton
Emily HamptonJob Title:Activities
Hi, I'm Emily and I have not long joined the Activity Team at Scarborough Hall.

I began my journey working as part of the care team, and soon realised how much I love spending time with the residents, taking them on days out, and spending person-centred time with them, finding out different types of interests and hobbies that they enjoy doing.

Emily's dedication to the activity team has proven that she is willing to go above and beyond for our residents at Scarborough Hall Care Home.

Emily has been known to come in on her days off to give the residents her time and to take them to places that they wish to visit.

Please come and say hello to Emily and let her know if there is ever anything that she can do for your loved ones for their life enrichment.

Thank you for everything that you do for our residents, Emily.

Dawn Humpreys
Dawn HumpreysJob Title:Care Assistant

Dawn has been a dedicated care assistant at Scarborough Hall for 9 years. Her main responsibilities include providing high-quality care and support to the residents while working closely with her colleagues to ensure residents receive the best possible care. Dawn also values being part of a supportive team.

Dawn chose to work at Scarborough Hall because it seemed like a welcoming and enjoyable place to work. Over the years, she has found satisfaction in helping the residents and making a positive difference to their daily lives.

Dawn is well known for her cheerful personality and sense of humour. She will often entertain the residents, families and staff with her singing and dancing.

Dawn is a Dementia Champion. This role includes person-centred care for those living with dementia in line with the seven domains of well-being and our person-centred approach. Dawn is available for any questions or suggestions that you may have.

Caitlin Smith
Caitlin SmithJob Title:Care Assistant
Caitlin has been working as a care assistant at Scarborough Hall Care Home for the past five months. Since joining the team, she has quickly made a positive impact on the lives of the residents and has built strong, meaningful relationships.

Her key responsibilities include supporting residents with daily needs and well-being and helping to create a happy and comfortable environment.

What Caitlin enjoys most about her role is seeing the residents smile. Caitlin is passionate about providing high- quality care and takes great pride in making residents feel happy, valued and supported.

Although Caitlin is one of the newer members of the team, she has already formed strong connections with many residents. She has become a familiar and friendly face around the home, and residents often ask after her when she isn't on shift. Her kindness, dedication and genuine care for others have made her a valued member of the Scarborough Hall team.

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