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Barchester Scarborough Hall Care Home

Mount View Avenue, Scarborough, North Yorkshire YO12 4EW
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Barchester Scarborough Hall Care Home, Scarborough
Barchester Scarborough Hall Care Home, Scarborough
Barchester Scarborough Hall Care Home, Scarborough

Situated on the edge of the bustling seaside town of Scarborough, this warm and inviting residence has great access to local amenities and it is a short drive from the sandy beaches of the North Yorkshire coast.

The home provides residential, dementia, respite and palliative care.

With bedrooms divided between the residential and dementia care units, staff think carefully about the type of room each resident needs.

Bedrooms are set across three floors...  

Care Provided by Barchester Scarborough Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 89 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,281N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Scarborough Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Nurse (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (89)
  • Single Rooms with ensuite Wet Room (89)

Barchester Scarborough Hall Care Home Reviews (110)

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9.7

Barchester Scarborough Hall Care Home has a Review Score of 9.7 (9.695) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Scarborough Hall Care Home has 110 reviews.

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Review from Anthony S (Son of Resident) published on 5 June 2018 Submitted via Postal Card
Overall Experience
A visit to see my mum is always a pleasure. Her individual needs are understood and actioned appropriately. There seems to be a good retention of staff. The facility is purpose built, bright and safe.
Families are made most welcome and are fully engaged with by the staff.

I would have no hesitation in recommending Scarborough Hall.

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Review from G H (Friend of Resident) published on 22 May 2018 Submitted via Website
Overall Experience

I popped in to see my friend. First time I’ve ever been in Scarborough Hall or any other care home for that matter. All I can say is wow.. it smelled lovely, very clean (for some reason I thought it would smell) I was showed where to find my friend and offered a coffee. A posh coffee from their lovely lounge! We sat and watched the fish for hours. There was lots of activity going on around us. The staff was all smiles and look happy to be there. My friend says she’s very happy there and she’s well fed. I know when my time comes I’ll definitely be booking in Scarborough Hall.

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Review from G S (Resident / Service User) published on 21 May 2018 Submitted via Postal Card
Overall Experience

The tops, and the cleanliness too.

Thank you.

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Review from Mary I (Friend of Resident) published on 17 May 2018 Submitted via Website
Overall Experience

Very friendly place. Staff are very welcoming, the home is clean, food looks nice, love the hairdressers.

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Review from G F (Wife of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

My husband is looked after well. He is treated with dignity and kindness and that is the main thing. His medical needs are monitored well. He really needs his feet up more often but I do understand that it needs staff supervision as he cannot his chair controls easily and needs help putting the footrest down.

Reply from Rebekah Saint, Marketing Executive at Barchester Scarborough Hall Care Home

Thank you for taking the time to review us, we really appreciate the opportunity to improve our service and it is great to hear that you feel your husband is well looked after at Scarborough Hall.

Your comments have been passed on to the home manager, who has spoken to the team to ensure your...  

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Review from Charmian R (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Good to have another review. Staff say mother has had another change of character, (for the better), long may it last. Lots of varied activities, can't make them all but did manage the 'dementia/Alzheimer's' talk. Some new family members came. very interesting comparing behaviour etc. All much the same except the longer term residents more pronounced. Lots of activities to happen in April. Staff as good and pleasant as ever, trying very hard but nothing to complain about.l

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Review from Ann R (Daughter of Resident) published on 26 February 2018 Submitted via Website
Overall Experience

I've found that the care given at Scarborough Hall is first class. Any queries are answered almost immediately and if anything requires being done, it is carried out both professionally and with care.

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Review from Shirley B (Daughter of Resident) published on 16 February 2018 Submitted via Website
Overall Experience

All Staff are professional and very caring - some going above and beyond their remit. It is a warm and safe environment with lots of activities and interaction. I do not have to worry!

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Review from Charlotte C (Daughter of Resident) published on 12 February 2018 Submitted via Website
Overall Experience

Dad moved into Scarborough Hall after not settling very well in our first choice of care home in Scarborough. Within a week of moving in, it was obvious to all of us that Scarborough Hall should have been our first choice. Dad is very well looked after here and he's happy and content which means a lot.

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Review from Vicky B (Daughter of Resident) published on 12 February 2018 Submitted via Website
Overall Experience

Scarborough Hall is a well run facility that delivers an excellent standard of individual care by highly motivated and well trained staff.

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Review from C T (Granddaughter of Resident) published on 7 February 2018 Submitted via Website
Overall Experience
My grandmother was a resident in Scarborough Hall until she sadly passed away.
The care she received from her admission to her passing away was amazing
All of The staff from the management to the housekeepers should be very very proud of what they do and they are all wonderful.

Nothing was ever too much trouble.

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Review from Faye B (Daughter of Resident) published on 7 February 2018 Submitted via Website
Overall Experience

My mum has been a resident at Scarborough hall for 5 months. We are extremely happy with the care that she receives on a day to day basis. The staff are friendly and caring and treat my mum with the utmost care and respect. My mum is encouraged to be independent where she can be but there is always someone to help her when she needs it.

Scarborough hall is always lively and has a good range of activities for my mum to enjoy. The staff work hard to encourage mum to join in and enable her to enjoy the activities.

All of the staff are welcoming to me and my children when I visit and take time to tell me what mum has been doing, how she has eaten, slept etc. But above all else, Mum is happy and settled at Scarborough Hall.

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Review from Carole Anne H (Wife of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

It is comforting to know that the staff have eventually been able to accommodate my husband's needs during his settling in process. The staff have overcome the challenges that my husband has presented them with and his safety and security is in evidence with the fact the staff have communicated with me is a great relief. Thank you.

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Review from I L (Wife of Resident) published on 27 September 2017 Submitted via Postal Card
Overall Experience

My Husband has been welcomed and has been entered into most activities. They have regular meetings for relatives to inform of any changes. Every personal attention is catered for and we are informed of any change no matter how small. I feel very lucky and happy in my own mind. Thank you.

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Review from J H (Niece of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience

During end of life care my relative received excellent care, staff, always approachable and ensured dignity was maintained. Only slight issue was pain control not initially managed as well as it could have been but as soon as it was discussed appropriate action taken and sorted immediately very happy with response and care. Care and especially support given to the family following our relatives passing was excellent and caring.

The staff here are excellent, caring, approachable and can't do enough for resident and family. Thank you all

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Review from Audrey E (Daughter of Resident) published on 31 July 2017 Submitted via Website
Overall Experience

After living contentedly at Scarborough Hall for 9 months, sadly my mother passed away last month.

Mum’s wish had always been to die peacefully in her own bed and Scarborough Hall made that possible. During her final days, mum continued to be treated with great dignity and care. Although always remaining professional, it was obvious that a number of staff were genuinely affected by mum’s decline.
Scarborough Hall were happy for us to stay with mum all the time which meant so much to us. We were given incredible support, with friendly chats, hugs and endless offers of tea and food. We knew that we were being cared for as well as mum.

We were incredibly touched to see our friends from the Hall at mum’s funeral, still giving us hugs and showing that mum was not forgotten.

Scarborough Hall is a CARE home in the best sense of the word.

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Review from Eric H (Brother of Resident) published on 12 May 2017 Submitted via Postal Card
Overall Experience
Since overseeing my brother's placement at Scarborough Hall Care Home, I have seen such a marked improvement in his general wellbeing.
He has become much more animated and is now able to communicate his opinion, rather than simply agreeing.
On our outings (by car) he recognises and is able to comment on places and past experiences that we encounter or bring up in conversation.

I have to say that these improvements are in my opinion entirely due to the care, compassion and considerable diligence of the staff at Scarborough Hall Care Home.

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Review from Tim T (Son of Resident) published on 13 April 2017 Submitted via Postal Card
Overall Experience

My father who was suffering from dementia and my mother who has post-operative complications from knee surgery were both residents at Scarborough Hall Care Home from January to April. My father who died 12th March 2017 was treated with kindness and dignity until the end of his life. My mother has been cared for in the same way. I have always found the standard of care, hygiene and cleanliness appropriate and of high standards.

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Review from David P (Son of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

The overall care and staff are excellent. I couldn't be happier to have my mother residing at Scarborough Hall safe in the knowledge that she is so well cared for.

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Review from Debbie (Daughter of Resident) published on 2 March 2017 Submitted via Postal Card
Overall Experience
Scarborough Hall Care Home has worked hard to not only meet but exceed my mum's care needs, we are delighted with facilities, opportunities for participation in a wide variety of activities and the way all the staff care for her, supporting her ongoing needs whilst maintaining her dignity and rights.

Team leaders and manager are relentless in their efforts to find out how to continually improve services to bring the best of care to their residents this really is a place that feels like home for service users and their families.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (38) & Events (0)

News
  • 15 Jul 2026

    Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...

  • 15 Jul 2026

    Earlier this week, we enjoyed a wonderful day out at Scarborough Beach, beginning with a visit to the spa before taking a leisurely stroll along the beach. We spent time...

  • 14 Jul 2026

    Our new Magic Table has quickly become a favourite in our home and has settled in perfectly. Packed with interactive games, quizzes, videos, and our residents' favourite Bingo it provides...

Upcoming Events

There are no upcoming events for Barchester Scarborough Hall Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Scarborough Hall Care Home.

Meet the Team (9)

Charlotte Nurse
Charlotte NurseJob Title:General Manager

Hi, my name is Charlotte and I am the Senior General Manager here at Scarborough Hall.

Thank you for taking the time to look further into what we have to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.

I have worked in the home as the manager since 2008, I commissioned the home and have grown it with the team into the home it is today.

I started in care 25 years ago and worked myself up from a support worker through to a manager. I am very passionate about ensuring the residents receive the best care and experience.

I work with a long-standing supportive team who aim to achieve the best for the home.

I look forward to welcoming you to our home.

Grace Hall
Grace HallJob Title:Senior Carer
Grace has been part of the Scarborough Hall Care Home family for 6 years. Having grown up visiting the home while her mum worked here, Grace has always had a special connection with our residents and a passion for caring for others.

Grace started in the activities team before becoming a healthcare assistant. Grace is now one of our amazing Senior Carers. Her role includes ensuring residents receive the highest standard of care, administering medication and leading the floor to make sure every resident enjoys an enriched and fulfilling life.

Known as our "Enable Queen", Grace is the person everyone turns to for help when using our digital care plan system. She's also the person staff will go to for advice, encouragement and support. She always goes above and beyond for the residents she cares for. This can include arranging special outings and fulfilling wishes, to making sure residents enjoy the little things that brighten their day, whether that's colouring, movies, garden walks or pamper sessions.

Grace's kindness, dedication and commitment make a difference every day. We are lucky to have her as part of the team.

Iain Calope Crossland
Iain Calope CrosslandJob Title:Head Chef

Iain has worked at Scarborough Hall for 13 years. Iain first started as a senior carer, then in August 2014, he transferred to the kitchen as Head Chef.

Having always worked in the hospitality industry, Iain brings a wealth of experience and passion to his role. His key responsibilities include menu planning, managing budgets and creating fantastic meals for everyone in the home.

Iain is passionate about building a strong team and ensuring the residents are happy with their dining experience. He enjoys involving residents in the menu planning, themed dining experiences and cooking demonstrations.

Adam Clark
Adam ClarkJob Title:Kitchen Assistant

Adam has been a valued Kitchen Assistant at Scarborough Hall for the last 10 months. In his role, Adam takes great pride in maintaining a clean, organised and efficient kitchen environment, while providing reliable support to the chefs with whatever they need to deliver the highest standards of service.

Adam chose to join Scarborough Hall because he was looking for a new challenge, and he is delighted with that decision, as are we!. Since joining the team, he has embraced every opportunity to learn, develop and contribute positively to the home.

Adam is passionate about the residents and bringing a smile to their faces through providing meaningful nutrition and hydration to ensure everyone has a positive dining experience.

Adam is a fantastic member of the team who is always positive, approachable and willing to help. We are delighted to have him with us and look forward to seeing him continue to thrive.

Rebecca Hardy
Rebecca HardyJob Title:carer

Becky has been a valued member of the team at Scarborough Hall for almost eight years. Her key responsibility is to ensure that every resident feels happy, comfortable, and supported each day. Becky chose to work in care because she has always wanted to help people and make a positive difference in their lives. She is extremely passionate about the residents; she is also the home's dignity champion.

One of the things Becky loves most about her role is that no two days are the same. Throughout her time at Scarborough Hall, Becky has taken on a variety of roles within the home, and these experiences have helped her develop a wide range of skills.

Becky is well known around the home for her cheerful personality. Residents and staff will often hear her singing along the corridors, leading group activities, or organising sing-alongs in the dining room. She also enjoys encouraging the residents to take part in meaningful activities that enrich their lives. Becky believes it is important for residents to continue making happy memories, staying active and enjoying life to the fullest.

Sarah Thornton
Sarah ThorntonJob Title:Activities Asssitant

Hello, let me introduce myself. I am Sarah. This week I joined our fantastic activity team here at Scarborough Hall after previously being part of a great care team here over the last 8 years. I am looking forward to what lies ahead joining the activity team. Our goal as a team is to support our residents' emotional, social and physical wellbeing with purposeful and meaningful Life Enrichment.

Sarah is a valued member of our team, always proving that she is willing to go above and beyond for our residents. Sarah has a close connection with both our residents and also their loved ones.

Please come and say hello to Sarah; she is always open to ideas for our Life Enrichment, if there is ever anything that you feel that your loved one would benefit from and enjoy seeing.

Thank you, Sarah, for all of your dedication and hard work; it is always appreciated.

Emily Hampton
Emily HamptonJob Title:Activities
Hi, I'm Emily and I have not long joined the Activity Team at Scarborough Hall.

I began my journey working as part of the care team, and soon realised how much I love spending time with the residents, taking them on days out, and spending person-centred time with them, finding out different types of interests and hobbies that they enjoy doing.

Emily's dedication to the activity team has proven that she is willing to go above and beyond for our residents at Scarborough Hall Care Home.

Emily has been known to come in on her days off to give the residents her time and to take them to places that they wish to visit.

Please come and say hello to Emily and let her know if there is ever anything that she can do for your loved ones for their life enrichment.

Thank you for everything that you do for our residents, Emily.

Dawn Humpreys
Dawn HumpreysJob Title:Care Assistant

Dawn has been a dedicated care assistant at Scarborough Hall for 9 years. Her main responsibilities include providing high-quality care and support to the residents while working closely with her colleagues to ensure residents receive the best possible care. Dawn also values being part of a supportive team.

Dawn chose to work at Scarborough Hall because it seemed like a welcoming and enjoyable place to work. Over the years, she has found satisfaction in helping the residents and making a positive difference to their daily lives.

Dawn is well known for her cheerful personality and sense of humour. She will often entertain the residents, families and staff with her singing and dancing.

Dawn is a Dementia Champion. This role includes person-centred care for those living with dementia in line with the seven domains of well-being and our person-centred approach. Dawn is available for any questions or suggestions that you may have.

Caitlin Smith
Caitlin SmithJob Title:Care Assistant
Caitlin has been working as a care assistant at Scarborough Hall Care Home for the past five months. Since joining the team, she has quickly made a positive impact on the lives of the residents and has built strong, meaningful relationships.

Her key responsibilities include supporting residents with daily needs and well-being and helping to create a happy and comfortable environment.

What Caitlin enjoys most about her role is seeing the residents smile. Caitlin is passionate about providing high- quality care and takes great pride in making residents feel happy, valued and supported.

Although Caitlin is one of the newer members of the team, she has already formed strong connections with many residents. She has become a familiar and friendly face around the home, and residents often ask after her when she isn't on shift. Her kindness, dedication and genuine care for others have made her a valued member of the Scarborough Hall team.

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