Barchester Scarborough Hall Care Home

Very happy with the care my mother is receiving. My mother has dementia and therefore requires a lot of care. The staff are wonderful here. My mother looks so happy.

I would have no hesitation in recommending Scarborough Hall.

I popped in to see my friend. First time I’ve ever been in Scarborough Hall or any other care home for that matter. All I can say is wow.. it smelled lovely, very clean (for some reason I thought it would smell) I was showed where to find my friend and offered a coffee. A posh coffee from their lovely lounge! We sat and watched the fish for hours. There was lots of activity going on around us. The staff was all smiles and look happy to be there. My friend says she’s very happy there and she’s well fed. I know when my time comes I’ll definitely be booking in Scarborough Hall.

The tops, and the cleanliness too.

Thank you.

Very friendly place. Staff are very welcoming, the home is clean, food looks nice, love the hairdressers.

My husband is looked after well. He is treated with dignity and kindness and that is the main thing. His medical needs are monitored well. He really needs his feet up more often but I do understand that it needs staff supervision as he cannot his chair controls easily and needs help putting the footrest down.

Good to have another review. Staff say mother has had another change of character, (for the better), long may it last. Lots of varied activities, can't make them all but did manage the 'dementia/Alzheimer's' talk. Some new family members came. very interesting comparing behaviour etc. All much the same except the longer term residents more pronounced. Lots of activities to happen in April. Staff as good and pleasant as ever, trying very hard but nothing to complain about.l

I've found that the care given at Scarborough Hall is first class. Any queries are answered almost immediately and if anything requires being done, it is carried out both professionally and with care.

All Staff are professional and very caring - some going above and beyond their remit. It is a warm and safe environment with lots of activities and interaction. I do not have to worry!

Dad moved into Scarborough Hall after not settling very well in our first choice of care home in Scarborough. Within a week of moving in, it was obvious to all of us that Scarborough Hall should have been our first choice. Dad is very well looked after here and he's happy and content which means a lot.

Scarborough Hall is a well run facility that delivers an excellent standard of individual care by highly motivated and well trained staff.

Nothing was ever too much trouble.

My mum has been a resident at Scarborough hall for 5 months. We are extremely happy with the care that she receives on a day to day basis. The staff are friendly and caring and treat my mum with the utmost care and respect. My mum is encouraged to be independent where she can be but there is always someone to help her when she needs it.

Scarborough hall is always lively and has a good range of activities for my mum to enjoy. The staff work hard to encourage mum to join in and enable her to enjoy the activities.

All of the staff are welcoming to me and my children when I visit and take time to tell me what mum has been doing, how she has eaten, slept etc. But above all else, Mum is happy and settled at Scarborough Hall.

It is comforting to know that the staff have eventually been able to accommodate my husband's needs during his settling in process. The staff have overcome the challenges that my husband has presented them with and his safety and security is in evidence with the fact the staff have communicated with me is a great relief. Thank you.

My Husband has been welcomed and has been entered into most activities. They have regular meetings for relatives to inform of any changes. Every personal attention is catered for and we are informed of any change no matter how small. I feel very lucky and happy in my own mind. Thank you.

During end of life care my relative received excellent care, staff, always approachable and ensured dignity was maintained. Only slight issue was pain control not initially managed as well as it could have been but as soon as it was discussed appropriate action taken and sorted immediately very happy with response and care. Care and especially support given to the family following our relatives passing was excellent and caring.

The staff here are excellent, caring, approachable and can't do enough for resident and family. Thank you all

After living contentedly at Scarborough Hall for 9 months, sadly my mother passed away last month.

We were incredibly touched to see our friends from the Hall at mum’s funeral, still giving us hugs and showing that mum was not forgotten.

Scarborough Hall is a CARE home in the best sense of the word.

I have to say that these improvements are in my opinion entirely due to the care, compassion and considerable diligence of the staff at Scarborough Hall Care Home.

My father who was suffering from dementia and my mother who has post-operative complications from knee surgery were both residents at Scarborough Hall Care Home from January to April. My father who died 12th March 2017 was treated with kindness and dignity until the end of his life. My mother has been cared for in the same way. I have always found the standard of care, hygiene and cleanliness appropriate and of high standards.

The overall care and staff are excellent. I couldn't be happier to have my mother residing at Scarborough Hall safe in the knowledge that she is so well cared for.