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Birchlands Care Home

Moor Lane, Haxby, York, North Yorkshire YO32 2PH
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The staff and facilities at Birchlands, Haxby are excellent.L S(Daughter of Resident/Service User)
Birchlands Care Home, York
The care, attention and compassion that is given to the residents and family is second to none.Anne H(Daughter of Resident/Service User)
Birchlands Care Home, York
Birchlands care home has a wonderfully warm and homely atmosphereAnita W(Daughter of Resident/Service User)
Birchlands Care Home, York

Birchlands Nursing Home, in north Yorkshire, cares for up to 54 people in need of long-term care, rehabilitation, respite or convalescent care.

The home's aim is to make care more personal by respecting the needs of the individual, offering each resident their own personal care plan so as they receive the support that best suits their own needs and situation.

Birchlands has convenient parking available for visitors who can share comfortable lounges...  

Care Provided by Birchlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Birchlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jackie Calpin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)

Birchlands Care Home Reviews (85)

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9.6

Birchlands Care Home has a Review Score of 9.6 (9.575) out of 10, based on 17 reviews in the last 2 years. Over all time Birchlands Care Home has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Sue W (Sister of Resident) published on 31 July 2026 Submitted via Website
Overall Experience
I would like to give a massive thank you to Jackie and the whole team for the wonderful care they showed my sister she was treated wirh kindness care and dignity right up until her death Birchlands is the best ever care home the staff are lovely you always get a warm welcome from the receptionist and nothing is too much trouble im so glad my sister able to have such lovely people to care for her up to the end of her life if i ever need care this is where i would like to be
THANK YOU Jackie and team

Sue

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you so much, Sue, for your kind and heartfelt words. It means a great deal to the entire team to know that your sister was cared for with kindness, dignity and compassion throughout her time with us. We are truly grateful for your trust and support, and your lovely feedback will be shared with all the staff. Best wishes from everyone at Birchlands.

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Review from Pauline D (Sister of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Since I have been coming to Birchlands I have been very impressed with the whole facility. The staff have always been welcoming, friendly and helpful. The cleanliness is commendable. The home has a light, airy modern feel. We are totally grateful for the care offered and have no concerns for our brothers care or welfare. I would highly reccomend.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your wonderful review,I will make sure I share with the team.

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Review from M R (Brother-in-law of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

I and my wife are in constant contact with Birchlands to see a loved one, twice a week. Birchlands, decorated to a high standard, is kept clean and tidy by busy support workers. They and nurses can be called upon to give help when we need them. Apart from protected meal times, we can visit any time without booking. He's well and as well as one expect, considering he had a major strokes. So we need not worry about him, although we do; it's natural. Birchlands understand this; hence, are patient and accommadating when we ask our many questions about his health and how he is doing. He's doing fine at Birchlands.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your lovely review. I will be sure to share with the team

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Review from A L (Son of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

Helpful, friendly approachable staff. The wide range of activities are particularly appreciated.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your kind review & comments, I will share with the team.

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Review from Ruth A (Friend of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience
Birchlands has been caring and patient with the resident & family.

The resident's personal preferences ie getting up, going to bed, have been taken into account

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for taking the time to write this review.

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Review from Kathleen C (Sister of Resident) published on 7 March 2026 Submitted via Postal Card
Overall Experience
Excellent service and care
Staff very helpful and approachable

Good they do activities and take residents out always made to feel welcome

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your wonderful review. I will be sure to hand over to staff.

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Review from Christine R (Sister of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
My overall experience at the care home has been fantastic. A few of the nurses go above and beyond, and the activity coordinator, who has only been working there since before Christmas, is exceptionally good. He interacts with all the clients and encourages them to participate in the activities.

The manager is very approachable, especially if you have any concerns. Her door is always open, and she's always willing to help.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you Christine,i will make sure i share this with the team.

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Review from Jonathan G (Son-in-law of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
My wife and I and Mary's other visitors were very impressed with Birchlands and the excellent staff..
We found the whole experience of visiting Birchlands very reassuring that Mary was in the best place.

We particularly valued the phone calls from staff keeping us updated on Mary's condition.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you so much for this lovely review, I will pass on to the staff. Jackie

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Review from Julie B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card
Overall Experience
Mum arrived at Birchlands on 31st May 2024 and from the beginning was treated with kindness and respect. Nothing was too much trouble for the carers and Mum settled in nicely. All the carers and staff have a lovely caring nature and both my sister and I were confident that Mum would be very well looked after.

The only concern I did have was that Mum wasn't taken out side enough in her wheelchair. She would have benefitted from the fresh air and she loved having coffees in the local cafes.

Reply from Jackie Calpin, Manager at Birchlands Care Home
Many thanks for your lovely review. We do try to get as many residents out into our community as possible, many thanks for the comment around this we are always happy to learn from your feedback.
Kindest regards

Jackie

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Review from Abigail S (Daughter of Resident) published on 3 October 2025 Submitted via Website
Overall Experience
Dear Reader's of this page
Well I love they exterior of they property or they outside of they Nursing home in photos and in real life it really does show real splendour and I am been real honest here and real true facts.
I will not mention they exteror garden front so much that I will give a miss nor they back for that matter so much as all feedback has to be really really positive on here these particular pages so hush hush. love there flowers in fact got a photo of these nor they car park as a skip is present and on they premises so hush hush again.
As for They actual downstairs lounge well there's work that gets carried out what do you expect it to look like at this moment and I am can be really confident that this particular lounge for they residents downstairs can look as impressive as outside of this rather wonderful looking property.

I love they reception of this old persons property in pictures and inreal life the Manager's office they water dispenser all get great score.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you Abigail for your review. Have you been for a look round the back garden yet? It's truly peaceful with some beautiful sitting areas now that it has been landscaped. Apologies for the skip but we have undertaken an extensive refurbishment of the lounge & dining area, please visit soon and let me know your thoughts. Kindest regards Jackie & team.

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Review from Rachel N (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card
Overall Experience

Mum has been a resident at Birchlands since December 2024. The care and support she has received has been fantastic and it has been a huge comfort to know she is local to us and so well cared for 24 hours a day. The nursing staff have always kept us upto date with mum's health etc and it's been very reassuring. The home has been undergoing renovations and it's great to see reinvestment in the home and facilities. I've had absolutely no doubt that mum has been absolutely in the best hands throughout her stay. I would have no hesitation in recommending the home to anyone considering it for a family member.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your lovely review Rachel, I will extend to our team. I hope you are all well.

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Review from P H (Son of Resident) published on 29 May 2025 Submitted via Postal Card
Overall Experience

Very clean rooms. Lovely staff. Mum is clearly very well cared for.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you P for your lovely review. I will pass this on to the staff.

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Review from Geoffrey R (Husband of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

Birchlands staff look after my wife and keep me informed. We have both had experience of other care homes as both a resident and visitors. This is the best one we have experienced. My wife, now 76 and was diagnosed with early onset dementia when she was 61. It has now progressed to Alzheimers and Bichlands can still provide excellent care for her.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Many thanks for the lovely review, I will make sure to let the staff know. Thank you.

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Review from S S (Daughter-in-law of Resident) published on 9 May 2025 Submitted via Postal Card
Overall Experience

My mother in law came in on EOL care and the care she received was exceptional. The staff were always happy to help, friendly and always made us feel welcome. In my mother in law's final hours we couldn't ask for better.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Many thanks for your review, I will be sure to let the staff know.

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Review from M K (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

We, as a family, are so very lucky to have the peace of mind that Mum is here, being cared for by a team that has real compassion for all the residents and relatives. No concern or worry about my mum and her health is ever too much, the manager is always on hand to talk about Mum for which is am grateful and last week put things in place instantly after a conversation concerning Mum's dementia. This works really well being able to pop in and see the manager, it puts my mind at rest. I have confidence in her and her team when it's the care of my mum, then it's priceless.

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Review from B T (Grandson of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

I visit my nana roughly once per month, the facilities are always clean and welcoming, and the staff are kind, approachable and informative with updates about nana's condition and also what activities have been going on. The staff are smiley and able to keep the atmosphere light, which I feel is a necessary skill when my nana's mood can shift so suddenly with her dementia. My nana is on the nursing floor, the nurses in particular are very knowledgeable with her conditions.

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Review from Anne L (Wife of Resident) published on 19 August 2024 Submitted via Website
Overall Experience
My husband was on the nursing floor for 10 months until his death, looked after mainly by the same staff.
The care and housekeeping staff gave exceptional service always with a smile.
The nursing team were excellent. I felt consulted and listened to throughout. When my husband was on end-of-life care I couldn't have asked for more support.

I am so glad I chose Birchlands. Thank you all.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for your wonderful review, I am very pleased that we were able to offer support in such difficult circumstances for you and your family. As always we remain committed should you need anything further from us. I will pass your comments to the team. Kindest regards Jackie

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Review from M C (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience

My mum, when she passed away, had been in Birchlands Care Home nearly two years. The care she had was excellent. I can not fault it. It felt like a home. She was 98 years old.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for taking the time to write this lovely review. It means a lot. Hope you are well. Kindest regards, Jackie.

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Review from J T (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

From the day Dad came, the nursing staff have been amazing. They are both professional and have been a fantastic support not only to Dad but the whole family. His care has been amazing. All staff including carers, cook, cleaning, laundry etc are amazing, so glad we chose Birchlands.

Reply from Jackie Calpin, Manager at Birchlands Care Home

Thank you for this wonderful review. I will pass this on to the staff on the Nursing floor. With kindest regard Jackie

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Review from H O (Granddaughter of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience
Always a warm welcome from the whole team of staff.
Exceptional level of care.
Specifically want to mention one member of staff who has been nothing but supportive since day one.

Thank you!

Reply from Jackie Calpin, Manager at Birchlands Care Home

Many thanks for your lovely review, I will ensure this is relayed to the staff. Kindest regards, Jackie.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

There are no news items for Birchlands Care Home.

Upcoming Events

There are no upcoming events for Birchlands Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Birchlands Care Home.

Meet the Team (1)

Jackie Calpin
Jackie CalpinJob Title:Home Manager

Residents are the heart of Birchlands Care Home, the aim of our home is to put residents at the centre of all we do.

Birchlands core values are person-centred and include maintaining dignity and respect, empowering choice and decision-making.

It is important to us to provide inclusive care, meaning our residents do not have to change homes to cater for their needs.

Frequently Asked Questions about Birchlands Care Home

What types of Care is Birchlands Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birchlands Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Birchlands Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Birchlands Care Home to the centre of York?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchlands Care Home to verify any information. View our terms and conditions. Birchlands Care Home has an Enhanced Service -more info.