Birchlands Care Home

My mother is extremely happy with this nursing home. Staff are very pleasant and courteous in all dealings, both care assistants and nursing staff. This is an excellent nursing home.

I would highly recommend this place.

Unfortunately, my mother died after only 4 months at Birchlands but it was a very happy 4 months full of laughter and fun and my mother was treated with dignity and warmth.

Staff are very helpful, kind and considerate and are very attentive to my dad's needs. Very homely!

On reflection, since time has passed, I think my wife and I were lucky to find a place here for my Mother in Law. Nice room, lovely staff all around. Good food. Very good care of personal needs. Staff always ready to help with any problems. Always nice and clean. Plenty of activities to choose from. Outings, cake making, walks to a local pond in a wheelchair. Smashing care all around.

The staff and facilities at Birchlands, Haxby are excellent. The staff are caring and show understanding and compassion. I feel like my Mothers needs are being met in every way.

Everyone is most helpful. The attention to detail and residents care is exemplary. Such a friendly family feel. There is always a happy face and a friendly greeting on the ground floor.

Since my Aunty came to Birchlands she seems very settled and a hit with the staff. I know my Aunty can be hard work at times and a full character but the staff have a way with her and is a joy to see. I can't thank the staff enough. I always felt welcome and they always chatted, excellent care and I would recommend this care home to anyone.

Excellent. Staff can't do enough for residents. Mother has improved so much after coming to Birchlands.

Since mother arrived at Birchlands Care Home, we could not fault the care and excellent standard in a professional way. It is very reassuring to know she is in a happy environment with friendly faces and extremely polite staff.

Excellent care, staff and management. Home is clean and tidy and laundry service efficient. The resident does not wish to be involved in communal activities but would prefer more one to one input.

Service could be more personalised to his needs and interests.

Kindness and support is paramount. I have absolutely no worries concerning the care etc of my husband. If all care homes were of this quality we would be extremely fortunate. I thank every one of them just for being there for both of us.

I cannot praise the staff at Birchlands Nursing Home enough. The care, attention and compassion that is given to the residents and family is second to none. I would recommend this home to everyone.

The staff on the top floor are all kind and nothing is too much trouble for my mother-in-law.

My mother was admitted to Birchlands late February 2017 being admitted to the top floor at Birchlands Nursing Home. All the staff on the top floor under the supervision of a lady have done more for our mother than we could have ever done. We are extremely grateful for their care and loving attention they give. Nothing has been too much trouble.

The staff on the second floor are fantastic they are so considerate and caring. I have never met such great people. I cannot praise them highly enough. Nothing at all is too much trouble for them.

My father is a now a resident at Birchlands, after previously receiving weekday day care there. We could not possibly be happier with the kindness, care and respect that is shown to him. It's like being part of a family, and the second-floor carers are an absolute credit to their profession and to Birchlands. Dad is comfortable, clean, well-fed and above all, happy. The environment is light, airy and scrupulously clean, as is Dad's bedroom. The food is home-cooked, varied and nutritious. Activities are available and Dad has been to the downstairs lounge for a couple of concerts. He also enjoys visits from the therapy dog. It's the staff however that make Birchlands what it is, from the carers to the management, the office staff, cleaners and the cook. Everyone is kind and welcoming. As well as the care given to the residents, they support the families too. Thank you Birchlands. We are so lucky to have found you!

I wish them well.

My late mother lived at Birchlands for just over a year. Although she had great reluctance to move into care she immediately settled. The staff treated her with immense care and dignity and in my late mum's words like a "lady". Her diet improved the food presented to her was nutritious and the choices were immense. The home itself was clean and tidy and the laundry taken well care off. My brothers and sisters had such peace of mind when mum was living at Birchlands.

My uncle who is 88 went into Birchland just before Christmas on the second floor. The staff are so kind and supportive we are extremely happy with the care and they make us feel welcome any time of day. My uncle is very happy and he thinks the staff are wonderful as they are a family unit and approachable and make him laugh.