
The staff and facilities at Birchlands, Haxby are excellent.L S(Daughter of Resident/Service User)

The care, attention and compassion that is given to the residents and family is second to none.Anne H(Daughter of Resident/Service User)

Birchlands care home has a wonderfully warm and homely atmosphereAnita W(Daughter of Resident/Service User)

The staff and facilities at Birchlands, Haxby are excellent.L S(Daughter of Resident/Service User)

The care, attention and compassion that is given to the residents and family is second to none.Anne H(Daughter of Resident/Service User)

Birchlands care home has a wonderfully warm and homely atmosphereAnita W(Daughter of Resident/Service User)

Birchlands Nursing Home, in north Yorkshire, cares for up to 54 people in need of long-term care, rehabilitation, respite or convalescent care.
The home's aim is to make care more personal by respecting the needs of the individual, offering each resident their own personal care plan so as they receive the support that best suits their own needs and situation.
Birchlands has convenient parking available for visitors who can share comfortable lounges...
Care Provided by Birchlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Birchlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Jackie Calpin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (54)
Birchlands Care Home Reviews (85)
Birchlands Care Home has a Review Score of 9.6 (9.575) out of 10, based on 17 reviews in the last 2 years.
Over all time Birchlands Care Home has 85 reviews.
One member of staff, in particular, is outstanding. Goes above and beyond for his patients, being firm and honest when needed. Connected well with my grandfather. A true hero. Has made some dark days manageable. This member of staff should be extremely proud. Thank you.
Thank you for taking the time to send this lovely review at such a difficult time. I will pass on to the staff nurse. Kindest regards, Jackie.
A caring facility with lovely, kind staff.
During my husband's stay, he was treated with respect by all the staff and during visits, all staff were polite and caring, even my dog was welcome to visit.
Many thanks for your wonderful review. I will make sure the staff are aware.
Welcoming and very friendly. Always feel comfortable when visiting and the care provided to my dad has been excellent. Staff are attentive and Dad's respite, post-discharge from hospital, and improvement in his condition improved enormously over the last few weeks. Thank you all.
Thank you for your kind review, I will pass it on to the staff, many thanks, Jackie.
Nothing is too much trouble. The peace of mind that Mum is in a wonderful environment, being cared for by lovely staff is welcome. The nursing staff, in particular, on the nursing floor provide care and compassion to my mum who has complex health needs. I know when I leave that Mum is in safe hands with a team of people that go above and beyond for her and that's all that matters.
Many thanks for your lovely review, it is very much appreciated and welcome.
Everyone is so welcoming, what more can we ask for?
The best place, always a smile and a laugh and such kindness.
Thank you for your kind review, I will pass on your comments to all the staff.
My husband was transferred to Birchlands Care Home for end-of-life care. The team were amazing. Treated him and family/visitors with utmost respect and dignity. Fantastic care. Can't speak highly enough of all the staff caring for him, including nurses, care assistants, domestic and administration. My husband was very calm and peaceful, thanks to the environment and their care.
Thank you for this kind review. I will make sure to pass this on to the staff.
Thank you all so much for all everything you've done for my grandma. it was difficult watching her go so slowly for so long but I'm comfortable knowing that you all treated her so well in her last couple of weeks. Thank you.
Thank you so much, anything you need please let me know.
Thank you to all who looked after him.
Thank you for this kind review, I am glad we played a part in his life that led to him feeling happy and wanted. I will pass over our comments to the team.
Very happy.
Many thanks for your kind review, I will pass this on to the team.
My mum had to leave another care home in York having lived there with dementia for four years. We received four weeks' notice that they would be permanently closing in January 2024. Panic stations! Mum arrived at Birchlands Care Home on the 13th of December 2023, simply a blessing in disguise. Mum has been very warmly welcomed and has received far superior care in the few short weeks she has been there!
Hi Beverley, thank you so much for this wonderful review, I will pass this on to the ground floor staff. Kind regards, Manager.
The staff not only cared for my husband but also for the family and friends who visited. I commend all the staff, admin, cleaners, carers and nurses who always had the time for us. I felt I could return home knowing my husband was well looked after and his needs met. Empathy and understanding of who my husband was ensured his final weeks of life were the best they could be, thank you.
Many thanks for your kind review, I will ensure this is passed on to all the staff.
The service at Birchlands was caring and thoughtful. The chef went the extra mile to produce meals that my husband would eat. The carers were excellent and tried to help my husband's stay be as good as could be. End of life was supported with medication and a nurse checking on hum regularly. The staff tried to accommodate all my requests. I cannot fault the home or staff.
Many thanks for your lovely review, I will share this with the team. I hope you are well.
Jackie
The home will always have a special place in my heart - thank you to everyone.
I am so glad we brought some comfort.
Best wishes,
Jackie.
My mother was transferred to Birchlands Care Home in the last four days of her life, as we were unable to continue to care for her at home as she needed nursing support. I was devastated and felt that I was letting her down but as soon as we arrived all my concerns were allayed. The staff were amazing, caring and professional and provided me with great support in the last two days of her life. I was so pleased that she was in their care and will always be grateful to them for the dignity and kindness that they gave her. I realised the day after she arrived that actually her being there was the best decision I made.
I am proud the team gave you comfort and support at this very difficult and emotional time. I will ensure the team receive your wonderful comments, I know this will make them proud too. Thank you.
Best wishes,
Jackie.
The staff were always caring and friendly and took great of my mum and her family in what was a very difficult time.
The nurses kept us informed at all times and nothing was too much trouble.
Thank you very much for taking the time to do this review. I will pass this feedback on to our staff team.
I hope you are all doing ok.
Jackie.
She was well looked after in this time with the exception of once, which was quickly handled by the manager.
My mother-in-law was not the easiest to look after in the latter year or so but at 101, who is? Well done Birchlands Care Home and all who sail in her.
Since my aunt entered the home in August 2021, she has, on the whole, been happy with her circumstances. We have found the nursing care she receives has been good, bearing in mind she can be difficult at times! Whilst we appreciate the difficulties of hiring and retaining carers, she sometimes cannot understand the lack of carers. However, our main area of concern is that she is not eating the meals prepared for her and this is obviously affecting her health. We feel that whilst this could be difficult for catering staff, a little more individual attention could be provided for her needs and encourage her to eat.
Thank you for this review. I am terribly sorry that this has happened and can assure you that I speak with your aunt several times weekly but have not been made aware of any issue. We do not have staff shortages and do not use agencies for this reason.
I will see your aunt today and do...
The level of care for my dad over the past six months has been excellent. The staff really look after the residents engaging with them and treating them with dignity and respect, there are regular activities to suit all who are encouraged to partake but if like my dad just wants to sit on the sidelines and watch and take it all in that's fine too.
I have visited my dad in Birchlands regularly over the past 6 months and it is always spotlessly clean and nothing is too much trouble, he became very frail in his last few weeks but knowing he was so well looked after and ended his days in the most dignified way possible is testament to the dedication of a team who clearly value working there and I extend a heartfelt thank you to them all.
Thank you so much for this review. As always, thank you for allowing us to take care of your lovely dad, I hope we brought some happy days and comfort into his life.
My auntie spent the last six months of her life at Birchlands. The care she received was excellent. The home is a safe, caring environment with excellent, caring and professional staff. My auntie was treated with the utmost respect and dignity and was extremely well looked afteR during her time at Birchlands.
Thank you, Graham, for this lovely review. I will pass this on to our staff. Keep in touch.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Birchlands Care Home.
There are no upcoming events for Birchlands Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Birchlands Care Home
- 30 Jun 2022Recipient: Birchlands Care Home
Accreditations
There are no accreditations posted yet for Birchlands Care Home.
Meet the Team (1)

Residents are the heart of Birchlands Care Home, the aim of our home is to put residents at the centre of all we do.
Birchlands core values are person-centred and include maintaining dignity and respect, empowering choice and decision-making.
It is important to us to provide inclusive care, meaning our residents do not have to change homes to cater for their needs.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchlands Care Home to verify any information. View our terms and conditions. Birchlands Care Home has an Enhanced Service -more info.