
The staff and facilities at Birchlands, Haxby are excellent.L S(Daughter of Resident/Service User)

The care, attention and compassion that is given to the residents and family is second to none.Anne H(Daughter of Resident/Service User)

Birchlands care home has a wonderfully warm and homely atmosphereAnita W(Daughter of Resident/Service User)

The staff and facilities at Birchlands, Haxby are excellent.L S(Daughter of Resident/Service User)

The care, attention and compassion that is given to the residents and family is second to none.Anne H(Daughter of Resident/Service User)

Birchlands care home has a wonderfully warm and homely atmosphereAnita W(Daughter of Resident/Service User)

Birchlands Nursing Home, in north Yorkshire, cares for up to 54 people in need of long-term care, rehabilitation, respite or convalescent care.
The home's aim is to make care more personal by respecting the needs of the individual, offering each resident their own personal care plan so as they receive the support that best suits their own needs and situation.
Birchlands has convenient parking available for visitors who can share comfortable lounges...
Care Provided by Birchlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Birchlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Jackie Calpin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (54)
Birchlands Care Home Reviews (85)
Birchlands Care Home has a Review Score of 9.6 (9.575) out of 10, based on 17 reviews in the last 2 years.
Over all time Birchlands Care Home has 85 reviews.
THANK YOU Jackie and team
Sue
Thank you so much, Sue, for your kind and heartfelt words. It means a great deal to the entire team to know that your sister was cared for with kindness, dignity and compassion throughout her time with us. We are truly grateful for your trust and support, and your lovely feedback will be shared with all the staff. Best wishes from everyone at Birchlands.
Since I have been coming to Birchlands I have been very impressed with the whole facility. The staff have always been welcoming, friendly and helpful. The cleanliness is commendable. The home has a light, airy modern feel. We are totally grateful for the care offered and have no concerns for our brothers care or welfare. I would highly reccomend.
Thank you for your wonderful review,I will make sure I share with the team.
I and my wife are in constant contact with Birchlands to see a loved one, twice a week. Birchlands, decorated to a high standard, is kept clean and tidy by busy support workers. They and nurses can be called upon to give help when we need them. Apart from protected meal times, we can visit any time without booking. He's well and as well as one expect, considering he had a major strokes. So we need not worry about him, although we do; it's natural. Birchlands understand this; hence, are patient and accommadating when we ask our many questions about his health and how he is doing. He's doing fine at Birchlands.
Thank you for your lovely review. I will be sure to share with the team
Helpful, friendly approachable staff. The wide range of activities are particularly appreciated.
Thank you for your kind review & comments, I will share with the team.
The resident's personal preferences ie getting up, going to bed, have been taken into account
Thank you for taking the time to write this review.
Staff very helpful and approachable
Good they do activities and take residents out always made to feel welcome
Thank you for your wonderful review. I will be sure to hand over to staff.
The manager is very approachable, especially if you have any concerns. Her door is always open, and she's always willing to help.
Thank you Christine,i will make sure i share this with the team.
We found the whole experience of visiting Birchlands very reassuring that Mary was in the best place.
We particularly valued the phone calls from staff keeping us updated on Mary's condition.
Thank you so much for this lovely review, I will pass on to the staff. Jackie
The only concern I did have was that Mum wasn't taken out side enough in her wheelchair. She would have benefitted from the fresh air and she loved having coffees in the local cafes.
Kindest regards
Jackie
Well I love they exterior of they property or they outside of they Nursing home in photos and in real life it really does show real splendour and I am been real honest here and real true facts.
I will not mention they exteror garden front so much that I will give a miss nor they back for that matter so much as all feedback has to be really really positive on here these particular pages so hush hush. love there flowers in fact got a photo of these nor they car park as a skip is present and on they premises so hush hush again.
As for They actual downstairs lounge well there's work that gets carried out what do you expect it to look like at this moment and I am can be really confident that this particular lounge for they residents downstairs can look as impressive as outside of this rather wonderful looking property.
I love they reception of this old persons property in pictures and inreal life the Manager's office they water dispenser all get great score.
Thank you Abigail for your review. Have you been for a look round the back garden yet? It's truly peaceful with some beautiful sitting areas now that it has been landscaped. Apologies for the skip but we have undertaken an extensive refurbishment of the lounge & dining area, please visit soon and let me know your thoughts. Kindest regards Jackie & team.
Mum has been a resident at Birchlands since December 2024. The care and support she has received has been fantastic and it has been a huge comfort to know she is local to us and so well cared for 24 hours a day. The nursing staff have always kept us upto date with mum's health etc and it's been very reassuring. The home has been undergoing renovations and it's great to see reinvestment in the home and facilities. I've had absolutely no doubt that mum has been absolutely in the best hands throughout her stay. I would have no hesitation in recommending the home to anyone considering it for a family member.
Thank you for your lovely review Rachel, I will extend to our team. I hope you are all well.
Very clean rooms. Lovely staff. Mum is clearly very well cared for.
Thank you P for your lovely review. I will pass this on to the staff.
Birchlands staff look after my wife and keep me informed. We have both had experience of other care homes as both a resident and visitors. This is the best one we have experienced. My wife, now 76 and was diagnosed with early onset dementia when she was 61. It has now progressed to Alzheimers and Bichlands can still provide excellent care for her.
Many thanks for the lovely review, I will make sure to let the staff know. Thank you.
My mother in law came in on EOL care and the care she received was exceptional. The staff were always happy to help, friendly and always made us feel welcome. In my mother in law's final hours we couldn't ask for better.
Many thanks for your review, I will be sure to let the staff know.
We, as a family, are so very lucky to have the peace of mind that Mum is here, being cared for by a team that has real compassion for all the residents and relatives. No concern or worry about my mum and her health is ever too much, the manager is always on hand to talk about Mum for which is am grateful and last week put things in place instantly after a conversation concerning Mum's dementia. This works really well being able to pop in and see the manager, it puts my mind at rest. I have confidence in her and her team when it's the care of my mum, then it's priceless.
I visit my nana roughly once per month, the facilities are always clean and welcoming, and the staff are kind, approachable and informative with updates about nana's condition and also what activities have been going on. The staff are smiley and able to keep the atmosphere light, which I feel is a necessary skill when my nana's mood can shift so suddenly with her dementia. My nana is on the nursing floor, the nurses in particular are very knowledgeable with her conditions.
The care and housekeeping staff gave exceptional service always with a smile.
The nursing team were excellent. I felt consulted and listened to throughout. When my husband was on end-of-life care I couldn't have asked for more support.
I am so glad I chose Birchlands. Thank you all.
Thank you for your wonderful review, I am very pleased that we were able to offer support in such difficult circumstances for you and your family. As always we remain committed should you need anything further from us. I will pass your comments to the team. Kindest regards Jackie
My mum, when she passed away, had been in Birchlands Care Home nearly two years. The care she had was excellent. I can not fault it. It felt like a home. She was 98 years old.
Thank you for taking the time to write this lovely review. It means a lot. Hope you are well. Kindest regards, Jackie.
From the day Dad came, the nursing staff have been amazing. They are both professional and have been a fantastic support not only to Dad but the whole family. His care has been amazing. All staff including carers, cook, cleaning, laundry etc are amazing, so glad we chose Birchlands.
Thank you for this wonderful review. I will pass this on to the staff on the Nursing floor. With kindest regard Jackie
Exceptional level of care.
Specifically want to mention one member of staff who has been nothing but supportive since day one.
Thank you!
Many thanks for your lovely review, I will ensure this is relayed to the staff. Kindest regards, Jackie.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Birchlands Care Home.
There are no upcoming events for Birchlands Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Birchlands Care Home
- 30 Jun 2022Recipient: Birchlands Care Home
Accreditations
There are no accreditations posted yet for Birchlands Care Home.
Meet the Team (1)

Residents are the heart of Birchlands Care Home, the aim of our home is to put residents at the centre of all we do.
Birchlands core values are person-centred and include maintaining dignity and respect, empowering choice and decision-making.
It is important to us to provide inclusive care, meaning our residents do not have to change homes to cater for their needs.
Frequently Asked Questions about Birchlands Care Home
What types of Care is Birchlands Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birchlands Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at Birchlands Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birchlands Care Home to the centre of York?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchlands Care Home to verify any information. View our terms and conditions. Birchlands Care Home has an Enhanced Service -more info.