Broadway Lodge

151 Fulford Road, York YO10 4HG
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9.8 25 Reviews
  • Broadway Lodge, York
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • H Mohamunbuccus

Person in charge

  • Swadeka Baccus (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority and NHS
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Broadway Lodge welcomes visitors at any time and request a phone call prior to visiting a resident.

Parking

  • Parking available at the back of the Care Home

Are you the Owner/Manager of Broadway Lodge? View your Advertising Options

Broadway Lodge Reviews (25)

9.8

Broadway Lodge has a Review Score of 9.8 (9.829) out of 10, based on 25 reviews in the last 2 years.
Over all time Broadway Lodge has 25 reviews.

Overall Experience
  • 22
  • 3
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Date Published
  • 25
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  • 25
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Reviewer Connection to Broadway Lodge
  • 8
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Total of 25, showing 1-20
Review from Lewis B (Grandson of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A great service and amazing staff who care a lot for the patients.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your feedback, we take pride in how we care for our residents.

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Review from Jackie T (Daughter-in-law of Resident) published on 16 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and polite. It's a nice place and they keep family updated.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your feedback, our staff love giving updates of the residents here.

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Review from Donna R (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is simple. The home is filled with love. Everyone is happy and welcoming.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Such lovely words, we always create a family environment for our residents to thrive in.

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Review from Darren H (Son of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well looked after. Great staff. Nice place, gardens etc.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your nice comments, we take pride in our care home and your dad thoroughly enjoys his surroundings.

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Review from Philip C (Friend of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy monthly visits to the resident/friend in my capacity as chaplain of the Royal Naval Association. You and he seem very content, all willing to talk or chat and read. He is in the best place for him and has memory loss.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you very much, it is always a pleasure to welcome you at Broadway Lodge

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Review from D T (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother was admitted to Broadway Lodge in early June and I have nothing but praise for the staff, they are so friendly and helpful and I have been kept informed from the very beginning. Mum seems to be settling in nicely and very much wants to stay and make Broadway Lodge her new home.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your kind words, our staff as always taken to your mum straight away and she is already feeling at home straight away.

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Review from Philip S (Son of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice, cosy home. Mom is well looked after, always clean and fresh and clothes always clean. She has a lovely room which is always clean and tidy and looks out onto a well-kept garden. Mum says the food is good and plentiful, I find the staff very able and friendly. Overall, I find Broadway Lodge perfect
for my mom.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your comments, your mum is really proud of her room and she loves looking out onto the garden.

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Review from V C (Friend of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Broadway Lodge has a "family home" atmosphere.
My friend settled in quickly and enjoys the company of other residents and staff. He actually feels at home after just a few months. He enjoys the food and looks healthier than he has done, over the last couple of years, living independently.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your feedback, we are truly one big family with our residents and our staff.

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Review from D P (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is new to the care home but the manager/owner and all the other staff have been very friendly, accommodating and keen to get Dad settled in quickly and as easily as possible.
Dad describes his care as five-star and although he is still grieving my mum's death, he knows he is in the best possible
place to be looked after.
The registered manager, in particular, has been excellent and quick to respond to any possible concerns or potential worries.
We would recommend Broadway Lodge.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely feedback, it is so comforting to see your father settle and enjoy the company of other people as well as going out to places with the staff.

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Review from B F (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently moved into Broadway Lodge despite a great deal of reluctance but he has stated he couldn't be in a nicer place. The staff are amazing, attentive and extremely caring to all in their charge and the food is perfect. A proper home from home!
The manager and the team have made Dad's
transition an easy one.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely comments. Your dad is always grateful for everything we do.

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Review from P B (Nephew of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is happy in Broadway Lodge, she is looked after and this is the best place she could have one.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your feedback, your aunt is very grateful for everything we do for her.

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Review from C B (Nephew of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After several visits I have found Broadway Lodge to be excellent. All the staff are polite and helpful. The care home itself is clean, warm, well equipped, friendly staff, the manager especially is very helpful, friendly and trustworthy. No worries or concerns, which is very reassuring.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely comments. We take great pride of creating and maintaining a family atmosphere

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Review from Diane H (Wife of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Broadway Lodge on a trial basis.
I had previously contacted and visited many homes and decided that this seemed the best. The owner and his staff were very welcoming and the place appeared very homely. The staff care is very professional and appropriate to each resident. The main
social rooms are cosy and welcoming and I would recommend this care home to anyone looking for care.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your wonderful comments, the staff love looking after your husband and he certainly settled in straight away

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Review from Victoria N (Granddaughter of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Around a year ago, my grandad was admitted to this care home (Broadway Lodge). He is extremely happy and we can see a positive change in his health and attitude. He is always well looked after, fed and very clean. When my family and I come to visit, we always feel a sense of community/family in the
home and the staff are absolutely lovely and kind with not only the residents but the families/visitors too.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Than you for your lovely feedback, your grandad is a very popular person at Broadway Lodge and is always smiling.

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Review from Riccardo M (Grandson of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my grandad was admitted it was, for him, the beginning of a new and better life. The staff are very welcoming, friendly and love their job. They support the guests, both physically and emotionally, everyone is treated with dignity and respect. My grandad is very happy and recovered his sense of
humour. An excellent place.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely comments. Your grandad is loved at Broadway Lodge and is always singing Italian songs to the other residents and staff.

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Review from Duncan W (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy with the level of care he receives from the staff and speaks very highly of all staff, as he is fond of them all. From my point of view, he is well cared for and seems really settled and happy in himself. He looks forward to meal times, as he says the food is good.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your comments, your father is really well thought of and is always smiling and joking with the staff.

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Review from Annie G (Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for a year. The staff are so caring. I really enjoyed the ice cream van in the summer and am looking forward to the Christmas Party.
I love the food here.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely feedback. The ice creams were certainly the best we have had. We cannot wait for our Christmas party with all the lovely food and our amazing singer.

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Review from M M (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience to date has been a good one. The care home is clean and comfortable. Food is generally good. Staff are very helpful and friendly.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your response, our staff are one family and enjoy caring for our wonderful residents.

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Review from S G (Friend of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive, can't do enough for residents. My friend is looked after very well. The property could do with a bit of a facelift and some activities organised/days out etc but overall, a lovely home environment and good food.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your feedback, we are working with your friend to re-design his room, we appreciate any feedback to ensure we are providing the best experience.

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Review from Leanne B (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly, couldn’t ask for a more homely/welcoming home for my dad to be in. The family and staff are all kind and caring and treat my dad with so much dignity.
I know my dad also really enjoys the home-cooked food.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your comments; your dad is one of the nicest people we have ever met, and he is so complimentary of everything we do for him.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Broadway Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Broadway Lodge is calculated as follows: ( (257 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 299 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Broadway Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Broadway Lodge

What types of Care is Broadway Lodge registered for?

Older Person Care, Dementia & Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broadway Lodge have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Broadway Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadway Lodge to the centre of York?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadway Lodge to verify any information. View our terms and conditions. Broadway Lodge has an Basic Service - more info.