Broadway Lodge

151 Fulford Road, York YO10 4HG
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9.7 32 Reviews
  • Broadway Lodge, York
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Care Provided by Broadway Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
The price(s) shown are provided by the care home. Contact Broadway Lodge for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • H Mohamunbuccus
  • Privately Owned

Person in Charge

  • Swadeka Baccus (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Broadway Lodge welcomes visitors at any time and request a phone call prior to visiting a resident.

Parking

  • Parking available at the back of the Care Home

Are you the Owner/Manager of Broadway Lodge? View your Advertising Options

Broadway Lodge Reviews (32)

9.7

Broadway Lodge has a Review Score of 9.7 (9.717) out of 10, based on 15 reviews in the last 2 years.
Over all time Broadway Lodge has 32 reviews.

Overall Experience
  • 28
  • 4
  • 0
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Date Published
  • 32
  • 7
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  • 15
  • 17
Reviewer Connection to Broadway Lodge
  • 11
  • 5
  • 3
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  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 32, showing 21-32
Review from Victoria N (Granddaughter of Resident) published on 15 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Around a year ago, my grandad was admitted to this care home (Broadway Lodge). He is extremely happy and we can see a positive change in his health and attitude. He is always well looked after, fed and very clean. When my family and I come to visit, we always feel a sense of community/family in the
home and the staff are absolutely lovely and kind with not only the residents but the families/visitors too.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThan you for your lovely feedback, your grandad is a very popular person at Broadway Lodge and is always smiling.
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Review from Riccardo M (Grandson of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my grandad was admitted it was, for him, the beginning of a new and better life. The staff are very welcoming, friendly and love their job. They support the guests, both physically and emotionally, everyone is treated with dignity and respect. My grandad is very happy and recovered his sense of
humour. An excellent place.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your lovely comments. Your grandad is loved at Broadway Lodge and is always singing Italian songs to the other residents and staff.
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Review from Duncan W (Son of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy with the level of care he receives from the staff and speaks very highly of all staff, as he is fond of them all. From my point of view, he is well cared for and seems really settled and happy in himself. He looks forward to meal times, as he says the food is good.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your comments, your father is really well thought of and is always smiling and joking with the staff.
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Review from Annie G (Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for a year. The staff are so caring. I really enjoyed the ice cream van in the summer and am looking forward to the Christmas Party.
I love the food here.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your lovely feedback. The ice creams were certainly the best we have had. We cannot wait for our Christmas party with all the lovely food and our amazing singer.
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Review from M M (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience to date has been a good one. The care home is clean and comfortable. Food is generally good. Staff are very helpful and friendly.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your response, our staff are one family and enjoy caring for our wonderful residents.
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Review from S G (Friend of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very attentive, can't do enough for residents. My friend is looked after very well. The property could do with a bit of a facelift and some activities organised/days out etc but overall, a lovely home environment and good food.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your feedback, we are working with your friend to re-design his room, we appreciate any feedback to ensure we are providing the best experience.
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Review from Leanne B (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Honestly, couldn’t ask for a more homely/welcoming home for my dad to be in. The family and staff are all kind and caring and treat my dad with so much dignity.
I know my dad also really enjoys the home-cooked food.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your comments; your dad is one of the nicest people we have ever met, and he is so complimentary of everything we do for him.
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Review from Karen E (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Broadway Lodge Care Home for the past two years and is very happy, as are we, with her care. The staff are excellent and always ensure my mum has the highest standard of care. I feel very settled knowing she is safe and taken care of. I highly recommend Broadway Lodge.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your wonderful comment; we take great pride in the care we deliver for your mum.
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Review from J N (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in there 12 months now, we originally thought it would be temporary until we could move her nearer to where we live but seeing how she has settled and how wonderful the staff are with her, we decided she isn't going anywhere. We have a lot of support from the management and feel relieved
that she is safe, its not a care home, its just a big family.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for the wonderful feedback, we always make sure all of our residents and staff feel part of one big family
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Review from S B (Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I sold my house to come into Broadway Lodge after the hospital sent me here for a few weeks and I knew I could not cope on my own and I was very well looked after here. I have been here just over a year now, it is the best thing I've done and I am very happy I came here.
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Review from Maria L (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broadway Lodge has been for my father a second house and above all a second family. He likes the staff, the place, the atmosphere there. When he was admitted he was a sad old man but now he is amazing. He sang and played bowling there, something that never happened when he was at home always alone because
I work long hours. An excellent place. Strongly recommended.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your lovely comments, Broadway Lodge is proud to be a second house for your father for many years to come.
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Review from K D (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been a resident at Broadway Lodge, all staff have been lovely. the manager has been amazing. Caring and supportive over the last few months. Mum has settled very well and has made some good friends with fellow residents. Thank you all very much.
Reply from Houssein Mohamunbuccus, Owner at Broadway LodgeThank you for your lovely comments, Broadway Lodge is proud to look after your mum and we are very happy with the special friendships the residents have with each other and their loved ones.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Broadway Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Broadway Lodge is calculated as follows: ( (153 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 177 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Broadway Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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