Broadway Lodge

151 Fulford Road, York YO10 4HG
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9.8 25 Reviews
  • Broadway Lodge, York
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • H Mohamunbuccus

Person in charge

  • Swadeka Baccus (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Local Authority and NHS
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Broadway Lodge welcomes visitors at any time and request a phone call prior to visiting a resident.

Parking

  • Parking available at the back of the Care Home

Are you the Owner/Manager of Broadway Lodge? View your Advertising Options

Broadway Lodge Reviews (25)

9.8

Broadway Lodge has a Review Score of 9.8 (9.829) out of 10, based on 25 reviews in the last 2 years.
Over all time Broadway Lodge has 25 reviews.

Overall Experience
  • 22
  • 3
  • 0
  • 0
  • 0
Date Published
  • 25
  • 0
  • 0
  • 25
  • 0
Reviewer Connection to Broadway Lodge
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 25, showing 21-25
Review from Karen E (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Broadway Lodge Care Home for the past two years and is very happy, as are we, with her care. The staff are excellent and always ensure my mum has the highest standard of care. I feel very settled knowing she is safe and taken care of. I highly recommend Broadway Lodge.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your wonderful comment; we take great pride in the care we deliver for your mum.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J N (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in there 12 months now, we originally thought it would be temporary until we could move her nearer to where we live but seeing how she has settled and how wonderful the staff are with her, we decided she isn't going anywhere. We have a lot of support from the management and feel relieved
that she is safe, its not a care home, its just a big family.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for the wonderful feedback, we always make sure all of our residents and staff feel part of one big family

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S B (Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I sold my house to come into Broadway Lodge after the hospital sent me here for a few weeks and I knew I could not cope on my own and I was very well looked after here. I have been here just over a year now, it is the best thing I've done and I am very happy I came here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria L (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broadway Lodge has been for my father a second house and above all a second family. He likes the staff, the place, the atmosphere there. When he was admitted he was a sad old man but now he is amazing. He sang and played bowling there, something that never happened when he was at home always alone because
I work long hours. An excellent place. Strongly recommended.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely comments, Broadway Lodge is proud to be a second house for your father for many years to come.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
  • Rooms
  • Value for Money
Review from K D (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been a resident at Broadway Lodge, all staff have been lovely. the manager has been amazing. Caring and supportive over the last few months. Mum has settled very well and has made some good friends with fellow residents. Thank you all very much.
Reply from Houssein Mohamunbuccus, Owner at Broadway Lodge

Thank you for your lovely comments, Broadway Lodge is proud to look after your mum and we are very happy with the special friendships the residents have with each other and their loved ones.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Broadway Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Broadway Lodge is calculated as follows: ( (257 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 299 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Broadway Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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