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They have worked very hard to create an atmosphere that is warm and welcoming, and go that extra mile to make sure that it is not just residents who are supported and involved within the care home, but their families as well.
Key workers are assigned to each resident as someone they can go to at any...
Care Provided by Alexandra House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Alexandra House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Jo Sweeney(Regional Support Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Alexandra House Reviews (83)
Alexandra House has a Review Score of 9.7 (9.707) out of 10, based on 16 reviews in the last 2 years.
Over all time Alexandra House has 83 reviews.
I have been visiting Alexandra House for almost a year as a volunteer reader, however I have been aware of the quality of care for many years as a number of relatives of friends have been residents in the past.
The quality of care that I have observed is consistently very good and the impression is very homely and relaxed.
Having visited many care homes in connection with volunteer work it is noticeable that Alexandra House has an excellent standard of cleanliness and care.
The residents that I have met have never once complained about their care or any of the staff. All the members of staff I have met are genuinely friendly, helpful and kind to the residents.
I do not have knowledge of individual rooms, food, facilities or value for money as our activities take place in communal areas however in order to complete the survey I have marked these as good based on comments from residents.
I am overcome with gratitude to the staff of Alexandra House. I never imagined a care home could be this good. My husband and I are over the moon with the level of care provided to my mother-in-law who suffers from dementia and now has mobility issues as well. My mother-in-law is clearly very happy there, activities e.g. music and dancing is provided, visitors are allowed any time of day 24/7. All the staff, including the cleaning staff, the cooks, etc. make us feel welcome and it's like a big, caring family. We're kept posted on my mother-in-law's status, we're alerted to issues as and when they arrive. All the effort has been removed from our shoulders, which is such a relief after years of providing the care ourselves. The home may not be shiny and new, but it is clean and definitely designed for purpose. Good colours, good differentiation between rooms, etc. There are break rooms where we can take my mother-in-law for a cuppa. Her brother comes in with his dog which she loves. Record keeping of visits and sundry expenses are well maintained. Honestly, I can't fault the place for anything. We were able to provide my mother-in-law with a double bed and decorate the room for her as well, so it feels homey.
My Aunt was a resident in Alexandra house for over a year, she moved in when her Dementia was effecting her safety in her home.
We couldn't have made a better choice. The Manager and all of her staff bent over backwards for my Aunt throughout her whole stay, nothing was ever a problem, she was made welcome from the very second we arrived. They catered to her diet excellently, providing her with meals "she was used to" the food was excellent! the emotional support she received was outstanding! especially on days when I wasn't available due to family and work commitments, I never had to worry about her when she lived there unlike the constant worry before, I was kept informed about everything.
The staff took her out and about whenever she wanted to leave the home, to go shopping or to the library, there are no complaints I can make and when she passed away they were all so supportive the staff even came to the funeral even those on their day off, they made her final months comfortable and fulfilling which is more than I could have done by myself,
We did check out other homes but I highly recommend that this is the home to select the staff are excellent and actually really care about their residents, I know my Aunt loved it there and we couldn't have hoped for more,
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alexandra House.
There are no upcoming events for Alexandra House.
Awards / Recognitions (3)
- 15 Feb 2016Recipient: Alexandra House
- 15 Feb 2016Recipient: Akari Care Ltd
- 01 Feb 2015Recipient: Alexandra House
Meet the Team (0)
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