Alexandra House

Staff are very friendly. Mam is well looked after. The care home is clean and lovely enviroment.

All staff and management plus management are wonderful.

Keep up the great work.

My husband, who was 95 1/2, was almost at end of life. He could no longer be in the hospital or at home. So he was put in Alexander House. There could not have been a better place. He was only there for a month when he passed away, but he could not have been in a more loving and caring place. Our family will always be grateful for the love and care re received. We thank everyone who cared for him.

Much better since last management. Looks and smells so much better. Staff seem happier and lots more going on. Planned events, hairdressers at work. Different atmosphere, great work!

Safe and caring environment, I feel at ease that my dad is here 24 hours a day.

My grandma is very well looked after in the home, staff treat her very well and can see they treat her well and with respect. Staff are very welcoming to family, the home is clean and tidy and has everything residents need.

My mam has never been in nursing home before. I have looked after my mam for years. Mam coming into Alexander House has been amazing. All carers and senior staff have been wonderful. Me and family are happy to have mam in care home. I would like to thank the management as well for their help and support.

I find the staff very helpful and considerate to my cousins needs. And very friendly to me personally. I'm very happy that she is cared for.

I feel that the staff we come into contact with my aunties care is welcoming, friendly and willing to listen to any questions we have. Alexandra House is a home from home environment and nothing is too much for the staff to assist. Some things could be improved on i.e.. pictures on the wall, activities. In all this home is good.

The management, team leaders and staff work tirelessly around the clock.

Alexander House is so warm and welcoming, the staff are amazing, they all go above and beyond to help my mum and our family. In our opinion, my mum is receiving the best care ever, and we appreciate everything they are doing.

I visited unexpectedly yesterday and found my mother clean, tidy and comfortable. She has been bed patient for some time, and has been cared for very well, with no issues with skin or sores. My mother is an end of life patient, so to find her so at ease is a great comfort because of my job. I find myself frequently in care homes and find Alexandra House both caring and aware of both residents and visitors, 10/10 every visit.

Very good, leaving has nothing to do with Alexandra House. The reason is that another care home is closer to our home.

The management and staff are so wonderful, they work so hard to create a comfortable 'home from home' environment for residents. Staff are always pleasant and welcoming to visitors and happy to help. The Home is beautifully decorated, modern, bright and clean. They manage complex care needs and facilitate all. We would definitely recommend this care home. We can't thank them enough for all their love, care and support to us all, we will miss them.

I visit the home frequently I have always found the staff to be friendly and welcoming they always make time to answer any questions I may have it is always clean and tidy.

It is excellent, staff are very friendly, happy and fun-loving. Everyone speaks all of the time, always friendly. It's just great.

The staff at Alexandra House are fantastic. Nothing is too much trouble for them and they care about the residents. They are always smiling and cheerful and they have made such a difference for us, knowing my father-in-law is cared for in between our visits.

My cousin is looked after really well, her skin is really smooth and soft. Her hair is tidy, her nails are lovely. The staff say she eats well. Can't complain about anything. Lovely home.

Dad went into this care home and assessment and has now been made permanent, really hard decision but the staff and manager have been brilliant, two carers have been fantastic with my dad's care and have listened and acted on any of my concerns straight away. One staff member is just fantastic and has a lovely relationship with my dad as does two others. I sleep so much easier knowing he is well looked after by brilliant staff and a manager who listens and acts quickly.