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They have worked very hard to create an atmosphere that is warm and welcoming, and go that extra mile to make sure that it is not just residents who are supported and involved within the care home, but their families as well.
Key workers are assigned to each resident as someone they can go to at any...
Care Provided by Alexandra House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Alexandra House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Jo Sweeney(Regional Support Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Alexandra House Reviews (83)
Alexandra House has a Review Score of 9.7 (9.707) out of 10, based on 16 reviews in the last 2 years.
Over all time Alexandra House has 83 reviews.
We moved my aunt (her older sister) here last year.
My aunt has benefited considerably from this move.
Thank you for your fantastic review and feedback that will be passed on to the team.
It would appear staff create time to talk to my mam, which she really appreciates. In addition, staff always seem to go beyond their role in terms of bringing in DVDs and getting the occasion present for my mam.
I feel Mam is well looked after by all.
We are very happy your mum feels comfortable and looked after with us.
I feel very very welcome. Rooms are kept in very good order, the place is always clean and tidy.
Thank you for your lovely words and review - we love to hear you are happy here at Alexandra House.
Very professional staff. Kind and informative. Nothing is too much to ask. My friend is very well dressed each day, clean and tidy.
What an absolutely lovely review - thank you for taking the time to write this. Your feedback and kind words will be passed on to the team.
Care is excellent, all staff ensure residents are well cared for and go over and above. Two senior carers in particular always have time to speak with me and are a credit to your team.
Thank you for your review and kind words about our home and staff - we will certainly pass these on to the team.
We needed urgent help in caring for our beloved Mam who due to age has become very frail and dependent. As is often the case she had previously always been strongly independent. This was the only home that offered her a respite bed. From the first moment when we were welcomed by a senior staff member, we were reassured and relieved that we had done the right thing. Everyone involved in Mam's care has shown the utmost kindness and respect to her. I especially am impressed that there is a mix of male and female carers. All of who are knowledgeable and very experienced. It's great to be able to enjoy spending time with our Mam and knowing that she is in such good hands.
Thank you for such a lovely review and your kind words about our care team which will be passed on to them all.
I think this care home is fantastic. The staff are great with my mother and father. I am very happy with everything.
I have found all staff very friendly and helpful. I am very impressed with everything so far. The young girl on nights is so helpful and so are the day staff.
Thank you for your kind words and fantastic review - we will personally pass on your lovely praise to our colleague.
Small but cheerful place but would recommend it to anyone.
Thank you for the lovely review - your kind words will be passed on to our Alexandra House care team.
Very friendly, nice and clean, food is nice. Lovely cat to cuddle. Good support. Very good. Value for money.
Thank you for your lovely review - I will pass your kind words on to the home's care team and of course Lulu the cat.
Excellent home. Very sociable. Excellent. I have been treated like the queen. I would recommend this home to everyone.
You are very welcome - thank you for your lovely review.
All staff seem very friendly and good at their jobs.
My mother has been a resident for nearly four years. She has been very well looked after all this time. Never had any complaints even now when she no longer knows me. But still happy to greet me and staff.
All you need, ill or not. I have everything I need!
My 95-year-old mother was initially allocated a place at the care home following several admissions to hospital where it became clear she could no longer look after herself at home even with the assistance of carers calling 4 times a day. On the day of her admission, I was immediately impressed by their caring attitude as it was her 95th birthday and the home had arranged a cake and balloons for her as we were unable to visit due to covid restrictions - this happened with only a few hours notice! I have been extremely impressed (as has my mother) with the helpfulness, positive attitude, thoughtfulness, caring approach, and friendliness of all the staff we have come into contact with - from the manager and deputy manager to the nurses, care staff, cleaners, and other ancillary staff. My mum has been made to feel very welcome and, after an initial reluctance to the idea of living in a care home, she has settled in very well and is very pleased with the level of care she is receiving.
I am happy here, but I would prefer to be at home. However, if that can't happen I am happy with my care here, the staff are always nice to me.
I am very happy here, the staff are warm and friendly. The food is lovely and I feel very comfortable in my room, it is always clean.
Thank you for your lovely review.
Many Thanks,
Francesca
I feel safe and well looked after in here. The staff are really good.
My mother received the best care possible whilst in Alexandra House, she was there for a year just after my dad passed away. She missed him terribly. The staff at Alexandra House made her feel very welcome and she mixed well with other residents, she did not feel lonely. She also talked about how good the food was and how comfortable her room was.
The home has a very welcoming atmosphere, and the small seating areas on the ground floor are more homely than the lager ones in some homes. The strength of Alexandra House has always been the staff, who at times went out of their way to make visitors feel welcome. I have always found them approachable and quick to respond to any worries I might have. My parents were happy there, and the weekly visits by a GP was also a plus.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Alexandra House.
There are no upcoming events for Alexandra House.
Awards / Recognitions (3)
- 15 Feb 2016Recipient: Alexandra House
- 15 Feb 2016Recipient: Akari Care Ltd
- 01 Feb 2015Recipient: Alexandra House
Meet the Team (0)
There are no Team Members posted yet.
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