Eighton Lodge

Low Eighton, Gateshead NE9 7UB
Review Us
9.8 84 Reviews
  • Eighton Lodge, Gateshead
Eighton Lodge is a stunning 19th century home which sits in 1.5 acres of private land directly opposite the Angel of the North. The 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting. With sumptuous views and award-winning gardens, Eighton Lodge is set in semi-rural surroundings and offers exquisite luxury and comfort.

At Eighton Lodge, staff the importance of recreational activities, and with a dedicated activities coordinator who plans each day based on the lifestyle preferences and abilities of the residents, there is a full programme of events available, both in and out of the home.

Also, set in the beautiful grounds of Eighton Lodge is The Manor, a groundbreaking home dedicated to young onset dementia. Whilst all Wellburn care homes, including Eighton Lodge, provide dementia care, The Manor focuses on providing age-appropriate care for those aged 65 and under who are living with young onset dementia, and whose needs are vastly different compared to older people with the condition.

The Manor at Eighton Lodge is the only dedicated young onset home in its region, and has been specifically designed to help each client achieve the perfect balance between independence and support. Its spaces include 8 bedroom suites, a fully fitted, dementia-sensitive kitchen, a decked terrace and dining area, and an exclusive private garden.

The Manor offers day care, respite stays and permanent placements. The day care services operate seven days a week and run through from 8am to 6pm, with entirely flexible pick-up and drop-off times depending on your needs.

Staff at both Eighton Lodge and The Manor at Eighton Lodge are always on-hand to answer any questions, and to guide you through the process. Visit Eighton Lodge and The Manor and discover your kind of home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1400
  • Self-Funded Residential Dementia Care: £950 – £1800
  • RESPITE Self-Funded Residential Care: £950 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1800

Room rates at Eighton Lodge and The Manor at Eighton Lodge cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

These prices are only a guideline, please contact Eighton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kalee Herron (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission based on a care assessment completed by the home team to ensure if we can meet the needs of the prospective user.
  • Ages 30+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Eighton Lodge and The Manor at Eighton Lodge welcome visitors of their residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in, but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site available.

Eighton Lodge Reviews (84)

Total of 84, showing 81-84
9.8

Eighton Lodge has a Review Score of 9.8 (9.762) out of 10, based on 28 reviews in the last 2 years. Over all time Eighton Lodge has 84 reviews.

Overall Experience

  • 63
  • 17
  • 1
  • 1
  • 2

Date Published

84
7
17
28
56

Review from Tony H (Son of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the overall level of care for my father. Staff appear knowledgeable as to my father's mental and physical state. He is more settled now and despite issues re. his mood, his mobility and his medical condition, staff are 'in his corner' and want him to succeed in his day to
day life.

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Treated with Dignity

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Review from Evelyn W (Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly, caring homely and nice.

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Review from Jean H (Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, homely and I like everything about this home. I would like a bigger room. The staff are lovely.

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Review from Derek H (Son of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father became a resident I simply cannot fault any of the staff as he has been very well cared for.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Eighton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.762 for Eighton Lodge is calculated as follows: ( (254 Excellents x 5) + (70 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 328 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eighton Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (10)

Meet the Team (2)

Kalee

Kalee Herron

Job Title: Home Manager

Joined: 2021

Kalee’s journey with Wellburn Care Homes started in November 2021 as Deputy Manager at Ryton Towers care home. As of 2024, Kalee is now the Home Manager of Eighton Lodge. Having worked in the care sector for 14 years before joining Wellburn, Kalee brings a wealth of knowledge and experience in providing excellent residential care.


Qualifications include:
- NVQ Levels 2 and 3
- Level 5 in Leadership and Management in Care
- Specialises in a Level 2 dementia qualification
- Level 2 Medication
- End-of-life champion

Keren

Keren Mills

Job Title: Deputy Manager

Joined: 2018

Keren's journey with Wellburn Care Homes started in 2018 working for Whorlton Grange before being made Team Leader shortly after joining. Keren then moved over to our Eighton Lodge home in 2022 before being promoted to Deputy Manager of Eighton Lodge in April 2022.


Qualifications include:
NVQ Levels 2 and 3
Train the Trainer

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