Eighton Lodge

Low Eighton, Gateshead NE9 7UB
Review Us
9.8 84 Reviews
  • Eighton Lodge, Gateshead
Eighton Lodge is a stunning 19th century home which sits in 1.5 acres of private land directly opposite the Angel of the North. The 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting. With sumptuous views and award-winning gardens, Eighton Lodge is set in semi-rural surroundings and offers exquisite luxury and comfort.

At Eighton Lodge, staff the importance of recreational activities, and with a dedicated activities coordinator who plans each day based on the lifestyle preferences and abilities of the residents, there is a full programme of events available, both in and out of the home.

Also, set in the beautiful grounds of Eighton Lodge is The Manor, a groundbreaking home dedicated to young onset dementia. Whilst all Wellburn care homes, including Eighton Lodge, provide dementia care, The Manor focuses on providing age-appropriate care for those aged 65 and under who are living with young onset dementia, and whose needs are vastly different compared to older people with the condition.

The Manor at Eighton Lodge is the only dedicated young onset home in its region, and has been specifically designed to help each client achieve the perfect balance between independence and support. Its spaces include 8 bedroom suites, a fully fitted, dementia-sensitive kitchen, a decked terrace and dining area, and an exclusive private garden.

The Manor offers day care, respite stays and permanent placements. The day care services operate seven days a week and run through from 8am to 6pm, with entirely flexible pick-up and drop-off times depending on your needs.

Staff at both Eighton Lodge and The Manor at Eighton Lodge are always on-hand to answer any questions, and to guide you through the process. Visit Eighton Lodge and The Manor and discover your kind of home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1400
  • Self-Funded Residential Dementia Care: £950 – £1800
  • RESPITE Self-Funded Residential Care: £950 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1800

Room rates at Eighton Lodge and The Manor at Eighton Lodge cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

These prices are only a guideline, please contact Eighton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kalee Herron (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission based on a care assessment completed by the home team to ensure if we can meet the needs of the prospective user.
  • Ages 30+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Eighton Lodge and The Manor at Eighton Lodge welcome visitors of their residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in, but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site available.

Eighton Lodge Reviews (84)

9.8

Eighton Lodge has a Review Score of 9.8 (9.762) out of 10, based on 28 reviews in the last 2 years.
Over all time Eighton Lodge has 84 reviews.

Overall Experience
  • 63
  • 17
  • 1
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Date Published
  • 84
  • 2
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  • 28
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Reviewer Connection to Eighton Lodge
  • 28
  • 21
  • 6
  • 6
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
  • 1
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Total of 84, showing 1-20
Review from H S (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the home enough. The staff have time and patience with everyone. Me and my family are so happy Dad is here, we know he is well cared for and safe.
Reply from Wellburn Care Homes, Marketing Assistant at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your father's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from Stephen J (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class staff with smiles on there faces all of the time, & Im very happy my mum is being looked after by these wonderfull people
Reply from Wellburn Care Homes, Marketing Assistant at Eighton Lodge

Thank you so much for your kind words and thoughtful review. We are delighted to hear that our team's compassion and dedication have made a positive impact on your mum's experience at Eighton Lodge. Our staff takes great pride in treating every resident like family, and your trust in us means the world. We'll ensure your mother continues to feel comfortable and supported. Your recommendation is greatly appreciated!

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Review from M G (Wife of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming. All the staff smile and greet you when you enter. You can feel this warmth in the whole atmosphere. Residents, visitors and staff all socialise in the lounge area - so you gradually get to know everyone's name. The food is very good too. I feel Eighton Lodge is very well manged - its
a happy ship!
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the care at Eighton Lodge. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from S W (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to this care home in November, and the staff have been exceptional in their care and management of him. There is a really family feel to Eighton Lodge, and the staff genuinely seem to care for all the residents. The activities and sing-alongs bring a huge amount of happiness to the residents
who respond to the music and singing. I feel very happy that my dad is living here.
Reply from Wellburn Care Homes, Admissions Officer at Eighton Lodge

Thank you so much for sharing your heartfelt review! We are truly delighted to hear that your dad has found a home at Eighton Lodge and that our staff have made such a positive impact on his care. We're thrilled to know that the family atmosphere and engaging activities, like the sing-alongs, bring joy to our residents. Their happiness and peace of mind are our top priority, again thank you for your kind words, we'll ensure to pass this on the team at Eighton Lodge.

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Review from D R (Wife of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this upsetting painful time for us as a family, the staff have been nothing other than first class with my husband and our family. I really cannot recommend them enough.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from P R (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During a very worrying time for my dad and us as a family. The staff have been nothing less than first class helping us as a family during this extremely difficult time.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from L H (Sister of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home. Staff are always pleasant. They are always happy to help.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience of our home. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from C C (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff - very friendly and helpful. They will go out of their way to help whatever your needs may be.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from D S (Relative of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review is for The Manor. The Young Onset Team are amazing. I have found the team to be caring, kind, mindful, generous, considerate, proactive, supportive, creative, hard working, helpful and responsive. This also extends to Eighton Lodge Team and Management. Food and activities are to a high standard.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words and support! We're thrilled to hear that you've had such a positive experience of our dedicated young onset dementia home, The Manor at Eighton Lodge. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from June S (Cousin of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Eighton lodge Manor is a truly beautiful, well appointed and equipped facility, but you can't get a sense of the team behind this amazing home just looking at the website, it is them who make this place exceptional. My cousin was admitted with Alzheimer's at a young age and has settled very well
due to every member of staff showing respect and genuine care for her and the residents. All the rooms have a lovely homely feel about them and the bedrooms with on suites are spacious and attractive. The gardens are beautifully maintained and accessible with a beautiful decking area to enjoy BBQ'S during the summer months. The management team at the Manor have been sensitive, supportive and kept me updated with her progress while she adjusts to her new journey through life. With all my heart thank you all.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt review and your support! We're thrilled to hear that you've had such a positive experience of our dedicated young onset dementia home, The Manor at Eighton Lodge - thank you for trusting us with your cousin's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from Graeme M (Son of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Eighton Lodge now for over 4 years and in that time the staff who looked after him, and the care he receives, is nothing short of exceptional. He is very happy there and wouldn't dream of moving him anywhere other than Eighton Lodge
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from W W (Son of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the oil filled radiators were put in mam's room it is much more acceptable and cosy. I have no complaints the way mam is cared for and treated. Personally I am very happy with all that is done for mam.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review from J D (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father uses the Eighton Lodge 2 afternoons a week. He looks forward to going and is always greeted with a smile and a very friendly welcome. This service has been fabulous and a huge help to the family. The home always smells and looks immaculate. Sometimes activities are going on during his visits,
and this gives him enjoyment and peace of mind to the family as his mobility is limited. I love seeing his happy face photos on social media. 100% recommendation from us.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your lovely review. We're so glad your father is enjoying his visits to Eighton Lodge, he is always welcome! We hope he continues to visit and keeps smiling! I will make sure to pass on your kind words to the staff at Eighton Lodge.

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Review from Imelda F (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always clean and the staff are all fantastic caring and friendly. Meals seem very nice and always plenty of choice. Snacks are available 24/7 to all residents, tea and coffee are offered which is a nice thought. The grounds are immaculate and very well-kept. Trips are available to get residents
out and about.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for taking the time to leave a review. We are so pleased to hear you are more than satisfied with our home and what we offer. Thank you for putting your trust in us, I will pass on your kind words to the staff at Eighton Lodge.

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Review from J H (Wife of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband went into Eighton Lodge Care Home his care has been excellent. All the staff and management are so helpful and very good and friendly. They keep me in thought with everything about my husband's care. He is very happy and settled there his care is outstanding. Thank you to all the staff
and management.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for taking your time to leave a lovely review about our staff. It's so important to us that your husband as well as your needs are met. We'll ensure that these kind words are passed on to the team at Eighton Lodge.

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Review from Vincent M (Husband of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with all aspects of the service provided at Eighton Lodge, especially the caring and personalised relationship between carers and my wife. The management is efficient and personally involved with the residents, and carers seek out resourceful opportunities to help residents and
to solve their problems. The buildings are clean and well-maintained and the surroundings constitute a very pleasant environment for residents. Attention to the individual needs of residents on the part of all the carers is very impressive, especially the cheerfulness shown in relationships. My wife is in an advanced state of dementia, but she is genuinely liked by all the staff in spite of her difficulties. I am grateful to Eighton Lodge for all their work.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt and thoughtful review of Eighton Lodge. We are truly delighted to hear that you and your wife have experienced the personalised care and attention. We deeply value your appreciation for our staff and management. Thank you for trusting us with her care it means a lot to us. We'll ensure that these kind words are passed on to the team at Eighton Lodge.

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Review from M D (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother lived at Eighton Lodge for 3 1/2 years. I found the staff to be very helpful and professional when I visited. When I rang the speak to my mother they always were very helpful ensuring I could. I feel she was looked after with care and compassion as she inevitably deteriorated. The staff were
all very sympathetic after she passed which made the practicalities easier to deal with.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you for sharing your experience at Eighton Lodge. It's heartening to hear that you received such compassionate support from the staff during your mother's time there. It's reassuring to know that she was in caring hands during her time at the facility. Your kind words will surely mean a lot to the staff and we'll ensure your kind words are passed on to the team at Eighton Lodge.

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Review from Jill R (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum became a resident in 2020 just before the pandemic. Here you aren't just a resident but part of the Eighton Lodge family and that goes for us as relatives too. I live abroad and they constantly ensured that I saw mum on camera and had regular updates. The rooms and the grounds are amazing not to
mention the activities they do. Mum passed this July and we couldn't have chosen a better place with nicer people to spend her last days. From the bottom of my heart, I cannot recommend this home and its staff enough. Anyone looking for a care home should look at Eighton Lodge Care Home.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

Thank you so much for your heartfelt review. We are deeply saddened by the loss of your mum, but we are truly honoured that you chose Eighton Lodge as her home. Our team strives to create a family atmosphere for both residents and their loved ones, and it means the world to us to know that we were able to support you and your mum during such a challenging time. Your kind words about our facilities and activities reinforce our commitment to providing a nurturing environment. We'll ensure that the team at Eighton Lodge receive this positive, heartfelt review

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Review from J K (Granddaughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff always try and provide entertainment for the residents and create a friendly environment in the living room.
They communicate well with me.
The home is well-maintained.
My grandmother's health has improved since being at the home.
Reply from Wellburn Care Home, Marketing & Activities at Eighton Lodge

Thank you so much for your wonderful feedback! We're thrilled to hear that our staff's efforts in providing entertainment and fostering a friendly atmosphere have made a positive impact on your grandmother's experience. It's also heartening to know that communication has been effective and that the home is well-maintained. Most importantly, we're overjoyed to hear about your grandmother's health improvement. We truly appreciate your kind words and will ensure this positive feedback is passed on to our team at Eighton Lodge.

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Review from G H (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent first class. Dad is looked after extremely well. All the staff are fantastic. he loves it here! Thank you all.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton Lodge

We are thrilled to hear that you and your dad have had such a positive experience at our care home! It means the world to us that he feels loved and well cared for by our team. Thank you for taking the time to share your feedback - it's invaluable to us! and we'll be sure to pass this on to the team at Eighton Lodge.

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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Eighton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Eighton Lodge is calculated as follows: ( (254 Excellents x 5) + (70 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 328 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eighton Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Kalee

Kalee Herron

Job Title: Home Manager Joined: 2021

Kalee’s journey with Wellburn Care Homes started in November 2021 as Deputy Manager at Ryton Towers care home. As of 2024, Kalee is now the Home Manager of Eighton Lodge. Having worked in the care sector for 14 years before joining Wellburn, Kalee brings a wealth of knowledge and experience in providing excellent residential care.


Qualifications include:
- NVQ Levels 2 and 3
- Level 5 in Leadership and Management in Care
- Specialises in a Level 2 dementia qualification
- Level 2 Medication
- End-of-life champion

Keren

Keren Mills

Job Title: Deputy Manager Joined: 2018

Keren's journey with Wellburn Care Homes started in 2018 working for Whorlton Grange before being made Team Leader shortly after joining. Keren then moved over to our Eighton Lodge home in 2022 before being promoted to Deputy Manager of Eighton Lodge in April 2022.


Qualifications include:
NVQ Levels 2 and 3
Train the Trainer

Frequently Asked Questions about Eighton Lodge

What types of Care is Eighton Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eighton Lodge have?

There are 44 Single Rooms.

What are the Facilities & Services at Eighton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eighton Lodge to the centre of Gateshead?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eighton Lodge to verify any information. View our terms and conditions. Eighton Lodge has an Enhanced Service - more info.