Eighton Lodge

Low Eighton, Gateshead NE9 7UB
Review Us
9.8 92 Reviews
  • Eighton Lodge, Gateshead
Eighton Lodge is a stunning 19th century home which sits in 1.5 acres of private land directly opposite the Angel of the North. The 36 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting. With sumptuous views and award-winning gardens, Eighton Lodge is set in semi-rural surroundings and offers exquisite luxury and comfort.

At Eighton Lodge, staff the importance of recreational activities, and with a dedicated activities coordinator who plans each day based on the lifestyle preferences and abilities of the residents, there is a full programme of events available, both in and out of the home.

Also, set in the beautiful grounds of Eighton Lodge is The Manor, a groundbreaking home dedicated to young onset dementia. Whilst all Wellburn care homes, including Eighton Lodge, provide dementia care, The Manor focuses on providing age-appropriate care for those aged 65 and under who are living with young onset dementia, and whose needs are vastly different compared to older people with the condition.

The Manor at Eighton Lodge is the only dedicated young onset home in its region, and has been specifically designed to help each client achieve the perfect balance between independence and support. Its spaces include 8 bedroom suites, a fully fitted, dementia-sensitive kitchen, a decked terrace and dining area, and an exclusive private garden.

The Manor offers day care, respite stays and permanent placements. The day care services operate seven days a week and run through from 8am to 6pm, with entirely flexible pick-up and drop-off times depending on your needs.

Staff at both Eighton Lodge and The Manor at Eighton Lodge are always on-hand to answer any questions, and to guide you through the process. Visit Eighton Lodge and The Manor and discover your kind of home.
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Care Provided by Eighton Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1400
  • Self-Funded Residential Dementia Care: £990 – £1400
  • RESPITE Self-Funded Residential Care: £990 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £990 – £1400

Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.

These prices are only a guideline, please contact Eighton Lodge to find out the exact price for your requirements.

Contact Eighton Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eighton Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kalee Herron (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 30+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.

Parking

  • Private parking on-site available.

Eighton Lodge Reviews (92)

9.8

Eighton Lodge has a Review Score of 9.8 (9.846) out of 10, based on 32 reviews in the last 2 years.
Over all time Eighton Lodge has 92 reviews.

Overall Experience
  • 71
  • 17
  • 1
  • 1
  • 2
Date Published
  • 92
  • 9
  • 20
  • 32
  • 60
Reviewer Connection to Eighton Lodge
  • 30
  • 22
  • 9
  • 6
  • 6
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 92, showing 21-40
Review from J D (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father uses the Eighton Lodge 2 afternoons a week. He looks forward to going and is always greeted with a smile and a very friendly welcome. This service has been fabulous and a huge help to the family. The home always smells and looks immaculate. Sometimes activities are going on during his visits,
and this gives him enjoyment and peace of mind to the family as his mobility is limited. I love seeing his happy face photos on social media. 100% recommendation from us.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you so much for your lovely review. We're so glad your father is enjoying his visits to Eighton Lodge, he is always welcome! We hope he continues to visit and keeps smiling! I will make sure to pass on your kind words to the staff at Eighton Lodge.
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Review from Imelda F (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always clean and the staff are all fantastic caring and friendly. Meals seem very nice and always plenty of choice. Snacks are available 24/7 to all residents, tea and coffee are offered which is a nice thought. The grounds are immaculate and very well-kept. Trips are available to get residents
out and about.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you for taking the time to leave a review. We are so pleased to hear you are more than satisfied with our home and what we offer. Thank you for putting your trust in us, I will pass on your kind words to the staff at Eighton Lodge.
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Review from J H (Wife of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband went into Eighton Lodge Care Home his care has been excellent. All the staff and management are so helpful and very good and friendly. They keep me in thought with everything about my husband's care. He is very happy and settled there his care is outstanding. Thank you to all the staff
and management.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you for taking your time to leave a lovely review about our staff. It's so important to us that your husband as well as your needs are met. We'll ensure that these kind words are passed on to the team at Eighton Lodge.
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Review from Vincent M (Husband of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed with all aspects of the service provided at Eighton Lodge, especially the caring and personalised relationship between carers and my wife. The management is efficient and personally involved with the residents, and carers seek out resourceful opportunities to help residents and
to solve their problems. The buildings are clean and well-maintained and the surroundings constitute a very pleasant environment for residents. Attention to the individual needs of residents on the part of all the carers is very impressive, especially the cheerfulness shown in relationships. My wife is in an advanced state of dementia, but she is genuinely liked by all the staff in spite of her difficulties. I am grateful to Eighton Lodge for all their work.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you so much for your heartfelt and thoughtful review of Eighton Lodge. We are truly delighted to hear that you and your wife have experienced the personalised care and attention. We deeply value your appreciation for our staff and management. Thank you for trusting us with her care it means a lot to us. We'll ensure that these kind words are passed on to the team at Eighton Lodge.
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Review from M D (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother lived at Eighton Lodge for 3 1/2 years. I found the staff to be very helpful and professional when I visited. When I rang the speak to my mother they always were very helpful ensuring I could. I feel she was looked after with care and compassion as she inevitably deteriorated. The staff were
all very sympathetic after she passed which made the practicalities easier to deal with.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you for sharing your experience at Eighton Lodge. It's heartening to hear that you received such compassionate support from the staff during your mother's time there. It's reassuring to know that she was in caring hands during her time at the facility. Your kind words will surely mean a lot to the staff and we'll ensure your kind words are passed on to the team at Eighton Lodge.
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Review from Jill R (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum became a resident in 2020 just before the pandemic. Here you aren't just a resident but part of the Eighton Lodge family and that goes for us as relatives too. I live abroad and they constantly ensured that I saw mum on camera and had regular updates. The rooms and the grounds are amazing not to
mention the activities they do. Mum passed this July and we couldn't have chosen a better place with nicer people to spend her last days. From the bottom of my heart, I cannot recommend this home and its staff enough. Anyone looking for a care home should look at Eighton Lodge Care Home.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you so much for your heartfelt review. We are deeply saddened by the loss of your mum, but we are truly honoured that you chose Eighton Lodge as her home. Our team strives to create a family atmosphere for both residents and their loved ones, and it means the world to us to know that we were able to support you and your mum during such a challenging time. Your kind words about our facilities and activities reinforce our commitment to providing a nurturing environment. We'll ensure that the team at Eighton Lodge receive this positive, heartfelt review
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Review from J K (Granddaughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff always try and provide entertainment for the residents and create a friendly environment in the living room.
They communicate well with me.
The home is well-maintained.
My grandmother's health has improved since being at the home.
Reply from Wellburn Care Home, Marketing & Activities at Eighton LodgeThank you so much for your wonderful feedback! We're thrilled to hear that our staff's efforts in providing entertainment and fostering a friendly atmosphere have made a positive impact on your grandmother's experience. It's also heartening to know that communication has been effective and that the home is well-maintained. Most importantly, we're overjoyed to hear about your grandmother's health improvement. We truly appreciate your kind words and will ensure this positive feedback is passed on to our team at Eighton Lodge.
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Review from G H (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent first class. Dad is looked after extremely well. All the staff are fantastic. he loves it here! Thank you all.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeWe are thrilled to hear that you and your dad have had such a positive experience at our care home! It means the world to us that he feels loved and well cared for by our team. Thank you for taking the time to share your feedback - it's invaluable to us! and we'll be sure to pass this on to the team at Eighton Lodge.
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Review from S W (Son of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of this care home from the day my father and I came to view it, the staff have been nothing short of amazing. Everyone always goes over and beyond. I do have experience of other care homes as my mum and sister have stayed in different ones. I can only say this is by far
the best.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeWe are thrilled to hear that you have had a truly exceptional experience at our care home! It's wonderful to know that from the initial viewing to the present day, our staff have consistently gone above and beyond to provide outstanding care and service. We're grateful for your kind words and look forward to continuing to provide a warm and welcoming environment and we'll ensure to pass on your feedback to the team at Eighton Lodge.
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Review from J E (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eighton Lodge has a very caring environment all the staff and management have been extremely supportive. There is always a cheerful homely atmosphere. Mum is treated with kindness, respect, and dignity at all times. The staff has worked together as a team to keep her happy, comfortable, and content.
Every effort is made to offer residents mental stimulation. There are organized activities each week. Mum really enjoys the live entertainment, especially the Elvis tribute artist. The home-cooked food is exceptional and individual preferences are catered for.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you so much for taking the time to share your wonderful review! We're thrilled to hear that you've had a positive experience at Eighton Lodge and that our staff and management have been able to provide a caring and supportive environment for your mum. We're particularly pleased to hear that our activities, including live entertainment, have been enjoyed by her, and that our food has been to her liking. We're committed to providing the highest level of care and comfort for all our residents, and it's great to know that we're achieving this goal. We're also grateful for your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Eighton Lodge.
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Review from J G (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has not taken very well to being in homes. I have not seen her so relaxed and happy just having her nails done and hair done. She is relaxed, happy, sleeping and for me knowing someone is going to come to her aid when she presses the bell is a relief for the family. Your staff are amazing
and the home is spotless and clean. Thank you so much.
Reply from Wellburn Care Homes, Marketing & Activities at Eighton LodgeThank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our staff and services have made a positive impact on your mother's life, and that she's feeling relaxed and happy. We're also glad to hear that our clean and spotless environment has provided a sense of comfort and security for her and your family. We're grateful for your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Eighton Lodge.
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Review from C H (Daughter-in-law of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are what makes this home great! They genuinely love the residents and care for them. Good activities.
Reply from Wellburn Care Homes, Marketing Co-ordinator at Eighton LodgeThank you so much for your lovely review of Eighton Lodge. We are so pleased to hear about your positive experience and will make sure to pass on your kind words to the rest of the team at Eighton Lodge.
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Review from M T (Daughter of Resident) published on 20 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living in Eighton Lodge for about 2 years now and we are delighted with the care she receives. We don’t live locally but staff are always very helpful and get in touch immediately if there are any issues or concerns.
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Review from G S (Son of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eighton Lodge have been first class in the care of my dad. They always have his interests in mind and take time to listen to the family if we have any questions.
I certainly can't fault them and would recommend Eighton Lodge.
Reply from Bryony Dale, Activities & Marketing Manager at Eighton LodgeThank you so much for your wonderful review, we are so pleased to hear you have had such a positive experience at our Eighton Lodge home and are pleased with your dad's care. We will be sure to pass on your comments to the wider team.
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Review from F S (Wife of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be kind and efficient.
I have been ill and knowing my husband is being looked after in a caring way is a great comfort.
Reply from Bryony Dale, Activities & Marketing Manager at Eighton LodgeThank you so much for your lovely review, we are so pleased to hear your husband is happy with his care here at Eighton Lodge and we can provide you with that much needed comfort and reassurance. We will be sure to pass on your comments to the wider team.
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Review from Linda L (Daughter of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Eighton Lodge for 12 months and the staff have all been amazing. My dad is not the best patient however the staff have looked after him amazingly.
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Review from Simon C (Son of Resident) published on 28 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent about 60 hours visiting my Mum at Eighton Lodge over a few weeks. From what I observed the staff are excellent. They are kind, humorous, attentive and ever so patient. The residents are well attended, well-fed, and their views are always sought. I feel very content that my Mum is well cared
for, safe, and stimulated.
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Review from Brenda H (Niece of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been wonderful and caring since my aunty has been here.
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Review from David D (Son of Resident) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eighton Lodge has taken the anxiety and worry of my mam hurting herself at home. The staff in attendance at all times do their very best to make her feel wanted 24/7. f any problems occur they ring me straight away. I am very happy with her care and hope she enjoys the rest of her life in a place she's
cared for.
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Review from C N (Granddaughter of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As much as my gran wants to be in her own home, the care and support she receives is fantastic. There is always some sort of activity as well as days out. And the family meetings are a great idea. There is a good variety of food options. The staff are always helpful and friendly at all times.
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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Eighton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Eighton Lodge is calculated as follows: ( (325 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 377 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eighton Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Kalee

Kalee Herron

Job Title: Home Manager Joined: 2021

Kalee’s journey with Wellburn Care Homes started in November 2021 as Deputy Manager at Ryton Towers care home. As of 2024, Kalee is now the Home Manager of Eighton Lodge. Having worked in the care sector for 14 years before joining Wellburn, Kalee brings a wealth of knowledge and experience in providing excellent residential care.


Qualifications include:
- NVQ Levels 2 and 3
- Level 5 in Leadership and Management in Care
- Specialises in a Level 2 dementia qualification
- Level 2 Medication
- End-of-life champion

Keren

Keren Mills

Job Title: Deputy Manager Joined: 2018

Keren's journey with Wellburn Care Homes started in 2018 working for Whorlton Grange before being made Team Leader shortly after joining. Keren then moved over to our Eighton Lodge home in 2022 before being promoted to Deputy Manager of Eighton Lodge in April 2022.


Qualifications include:
- NVQs Levels 2, 3 and 5
- Train the Trainer

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eighton Lodge to verify any information. View our terms and conditions. Eighton Lodge has an Enhanced Service - more info.